Professional Advantage

1Staff Front Office

4 / 5 1 review


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

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About 1Staff Front Office

Specifically designed for staffing agencies, 1Staff is a next generation enterprise CRM providing a full front-to-back office solution that is highly customizable and configurable. The 1Staff platform delivers a flexible cloud-based or on-premise CRM that transforms your Sales, Marketing, Recruiting, and Onboarding into an intelligent integrated solution.


1Staff Front Office Features

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1Staff Front Office Reviews


Satisfied customer GP/PAM

Dec 07, 2010
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: The product provides us with a complete "lights out" solution from web timesheets to invoice, payroll, subvendor AP and commissions with no re-keying of anything. It calculates overtime (every flavor of OT) automatically on both the billing and payment side. It allows client managers to approve timesheets on the web at accounts where that is an appropriate business process. The product delivers the value, scalability and accuracy we were looking for.
When looking for staffing software you need to be wary of small vendors who might go out of business and leave you with a disaster on your hands. The Microsoft/Profad combination provides the financial stabilty I was looking for in a vendor.

Cons: The Microsoft GP product is a little outdated from a technology and flexibility standpoint, but it is a very mature product from a functionality standpoint, so GP does what we need. PAM (aka 1staff) provides the industry specific, highly flexible staffing features.

Overall: If I had it to do over again, I would make the same decision. Great product, great company (Profad).
The reason I gave a 3 out of 5 rating on ease of implementation is because the product is flexible and highly configurable, so it takes some complex analysis by a Profad consultant to do the set up right. I highly recommend that you budget for consulting assistance so you get the most out of your purchase.