ResponseiQ

ResponseiQ

5 / 5 5 reviews

Who Uses This Software?

Travel, Leisure, Tourism, Insurance, e-commerce, any business who wants more inbound sales calls and more conversions.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    Rolling contract, cancel any time, enterprise discounts available.
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ResponseiQ
  • responseiq.com
  • Founded 2016
  • United Kingdom

About ResponseiQ

ResponseiQ has one mission: to enable businesses to speak with more potential customers than ever before. We increase the conversion rate of website visitors to real sales-driven enquiries by 60%. Our easy to install callback widget offers free and instant callbacks to prospects who are on your site and ready to buy. Our technology sends the calls to your available agents and connects the two in under 27 seconds.


Spotlight-media-placeholder

ResponseiQ Features

  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

ResponseiQ Reviews Recently Reviewed!


Capterra-loader

Great tool to increase website calls delivered with great service!!

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ResponseIQ is easy to use and has had a huge impact on my clients website conversions. For a small amount of time investing in setting up the system has shown a large increase of tracked website enquiries. As a marketing agency we are now actively suggesting ResponseIQ to multiple other clients to help them increase there websites conversions.

Response from customers has also been amazing and they are surprised at how quickly we are speaking to them and quoting for the work required.

The support when installing and then using the software has also been spot on and would happily recommend this platform in the future.

Cons: So far I haven't found any major cons with ResponseIQ. I guess that's also a good thing as it works without me thinking about it.

Overall: Higher conversion rates, instant call back,

Its a great tool to generate calls.It helps you to connect faster with your clients .

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This tool allows us to connect faster with our clients.Over all value for Money and helpful marketing tool.The customer support team is very helpful where you get one person to assist you over chat/Email/Calls.Lauren is particularly very helpful in customer services team.

Admin panel is good where you get to see all detailed analysis about the call.Over all good experience using the software and connecting with the team.Entire team is very active to resolve your issues.

Cons: Nothing as such till now,Few more filters needed to make it more user friendly to extract data.

As per my conversation with the team last time they are already working on the same.

Overall: Call generation is good

Connecting with customers is easy

value for Money in terms of ROI

Capterra-loader

Streamlined implementation with expert advice on hand to help us maximise the ROI from the product.

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is first class and sector leading, but the team behind it make it truly stand out. They've a real eye for the strategic implementation, and a view for the bigger picture that helps us to make the most of our traffic strategies.

- The implementation is easy, keeping dev overhead low

- The credit system is fair, making it easy to forecast my use

- The back-end has great levels of customisation

- Support is second-to-none

Cons: I've not come across a single dealbreaker to date! I once had a slight hiccup with how I'd configured a feature, but it took less than 10 min for support to rectify for me.

Overall: The ability to connect my sales team with my web traffic in a seamless & swift fashion.

We've found ResponseIQ really useful, providing another way for visitors to our site to contact us.

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to install and set up and it is a really nice feature to allow website visitors another choice as to how they contact us.

Cons: Initially we didn't realise that we could exclude countries that we didn't want to contact us from seeing the widget. Once we set that up, we more or less eliminated the time wasting calls.

Overall: Enquiries from website visitors.

Capterra-loader

Great tool to increase conversion

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use - the dashboard is very easy to use and navigate

Customer support/account management - the team will bend over backwards to solve an problems you may have

Speed of delivery - it really is 30 seconds!!