# ResponseiQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ResponseiQ Software - reviews, pricing plans, popular comparisons to other Sales Enablement products and more. Source: https://www.capterra.com/p/173442/ResponseiQ --- # ResponseiQ Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ResponseiQ ## What is ResponseiQ? Our goal is to help businesses of all sizes increase and track inbound calls whilst improving conversions and reducing drop-offs. Our multi-product platform offers easy-to-install tools that focus on purely on improving ROI. Whether you're looking to up the call volume from your web traffic, improve your conversions on web forms or increase your marketing spending effectiveness, we have the tool to suit. ## What is ResponseiQ used for? [Sales Enablement](https://www.capterra.com/sales-enablement-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $69 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ResponseiQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://responseiq.com&name=ResponseiQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ResponseiQ 5.0 (12) VS. [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $69 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (12) Ease Of Use 4.6 (232) Value For Money 4.8 (12) Value For Money 4.5 (226) Customer Service 5.0 (12) Customer Service 4.4 (227) ## ResponseiQ alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Highest Rated [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month [4.5 (497)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting price $15.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/173442/ResponseiQ/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Goal Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows employees to set and manage work or career related goals Performance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Email Management Manage, store and organize emails within the system or via third-party apps Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product ResponseiQ 9 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Allows employees to set and manage work or career related goals Automatically identify and save contact information of potential customers Organize and manage the accomplishments and development of employees or performance of applications or systems Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.8 (12) Free Trial [View pricing plan details](https://www.capterra.com/p/173442/ResponseiQ/pricing/) Starter $69.00 Flat Rate,Per Month It includes: - 40 Credits - Call Recording - Call Stats & Analytics - Custom Caller ID - Customer Timelines - Custom Setup Support - Department & Location Selector - Email Alerts - Full Widget Customisation - Google Analytics Integration - Instant Callback Widget - Lead Connect - Lead Revisit Alerts - Live Chat and Email Support - Phone - Unlimited Agents - Unlimited Domains - Unlimited Lead Responses - Worldwide Phone Calls Regular $279.00 Flat Rate,Per Month It includes: - 200 Credits - Call Recording - Call Stats & Analytics - Custom Caller ID - Customer Timelines - Custom Setup Support - Department & Location Selector - Email Alerts - Full Widget Customisation - Google Analytics Integration - Instant Callback Widget - Lead Connect - Lead Revisit Alerts - Live Chat and Email Support - Phone - Unlimited Agents - Unlimited Domains - Unlimited Lead Responses - Worldwide Phone Calls Plus $549.00 Flat Rate,Per Month It includes: - 600 Credits - Call Recording - Call Stats & Analytics - Custom Caller ID - Customer Timelines - Custom Setup Support - Department & Location Selector - Email Alerts - Full Widget Customisation - Google Analytics Integration - Instant Callback Widget - Lead Connect - Lead Revisit Alerts - Live Chat and Email Support - Phone - Unlimited Agents - Unlimited Domains - Unlimited Lead Responses - Worldwide Phone Calls Value for money 4.8 (12) 4.8 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (12) 5.0 Based on 12 reviews ## User reviews Overall rating 5.0 Based on 12 reviews Filter by rating 5(12) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS Jonathan S. Managing Director Events Services ### "Great Addition to our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2023 Response IQ, is a fantastic company that looks after us, but at the same time creates a user friendly platform for our customers. The pricing structure is very reasonable and fits around us being a seasonal business. Pros Making it easy for clients to contact us. Cons All great....................................... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tom G. CEO Real Estate ### "Good comms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2022 V happy! Pros Ease of use and support. Very fast to respond to a ticket raised. Cons Not really applicable here. Seems to run fine with little issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tammy B. Head of Marketing Law Practice ### "Great support team - quick, friendly and helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2021 It's a refreshing change from the norm, to buy a service like this and still 2 years on, get the same prompt support you had on day 1. Great team, you all should be proud of the quality of your customer care! Pros I added this feature to our website over 2 years ago. It's never failed or gone wrong. It was easy and quick to install. It's easy to make changes. Our receptionists all easily understood what to do when a call came in this way. Most importantly, whenever I've had a support question, their team respond the same day and are always friendly and willing to help out. From an external perspective, our clients have NO idea their simply being connected to our main reception line. They think the message was passed on and instantly a solicitor rang them back. For those that can't be asked to go to our contact us page to ring us, it's an easy alternative and boosts how many website visitors actually convert into a client. It's all about making it easy for them to get in touch and to ensure we are the first to respond before they pick up their phone and ring another law firm for help (as usually these things are urgent matters, so first to respond often gets the client!). Cons It would be nice to have them choose what department they need from a 2nd drop down. The first drop down lets them choose the office, thus the software knows what number to connect it to... but it would be very helpful for the recptionists taking the call to know what department they are going to need to connect the client to without having to ask them on the phone. Smoother process for the client. Faster call handling for the receptionists. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Alan O. National Sales Manager Security and Investigations ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 8, 2021 Pros Very Easy to use, helpful customer support. Cons Does not integrate with our particular CRM Reasons for choosing ResponseiQ n/a Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel M. Website & Commercial Marketing Manager Telecommunications ### "Great piece of tech to increase leads!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2020 Working with ResponseiQ has been great, everything was easy to do and has delivered on what was sold to us. The support team has been great whenever I've needed help making any changes in the portal or had any questions! Pros Easy to set-up from an installation and customization perspective. Great integrations with Google Analytics & Call Tracking software. Brilliant reporting in the platform Great support via chat on their portal. Lead Connect greatly increases the number of prospects we can contact. Cons I'm yet to find any issues or anything that I don't like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mathew L. Director Insurance ### "Tech that works and great support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2020 Firstly the tech works, but if we need them RiQ are very responsive. They are easy to get along with and very collaborative to deliver continuous improvements. Pros Simple goal was to automate outbounding of lead data from our website, but we have since implemented lots of the various RiQ functions into our lead generation workflow including HubSpot integration. Cons Integration was quick and seamless. Anything we have suggested as developments have been adopted or are scheduled in their dev roadmap. Reasons for choosing ResponseiQ We agreed a short term pilot to test the functionality with limited commitment, but we have since signed up for a long term arrangement in order to secure some bespoke developments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jamie B. BDM Professional Training & Coaching ### "Really useful addition to our marketing and customer experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 I have had a few occasions when I have needed to get in touch with the customer support, but they have always been really efficient and friendly. Always come away feeling like I have been looked after. Pros The best thing about ResponseiQ is the return on investment that we achieve. Cons If I had to be critical I would say that the backend can be slightly clunky and that is simply because of the vast functionality and ability to spec so much of it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Laurie G. Head of Marketing ### "Streamlined implementation with expert advice on hand to help us maximise the ROI from the product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2018 The ability to connect my sales team with my web traffic in a seamless & swift fashion. Pros The software is first class and sector leading, but the team behind it make it truly stand out. They've a real eye for the strategic implementation, and a view for the bigger picture that helps us to make the most of our traffic strategies. - The implementation is easy, keeping dev overhead low - The credit system is fair, making it easy to forecast my use - The back-end has great levels of customisation - Support is second-to-none Cons I've not come across a single dealbreaker to date! I once had a slight hiccup with how I'd configured a feature, but it took less than 10 min for support to rectify for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ben S. Founder / Managing Director ### "Great tool to increase website calls delivered with great service!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2018 Higher conversion rates, instant call back, Pros ResponseIQ is easy to use and has had a huge impact on my clients website conversions. For a small amount of time investing in setting up the system has shown a large increase of tracked website enquiries. As a marketing agency we are now actively suggesting ResponseIQ to multiple other clients to help them increase there websites conversions. Response from customers has also been amazing and they are surprised at how quickly we are speaking to them and quoting for the work required. The support when installing and then using the software has also been spot on and would happily recommend this platform in the future. Cons So far I haven't found any major cons with ResponseIQ. I guess that's also a good thing as it works without me thinking about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Clive L. Director of Training Professional Training & Coaching ### "We've found ResponseIQ really useful, providing another way for visitors to our site to contact us." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2018 Enquiries from website visitors. Pros It was easy to install and set up and it is a really nice feature to allow website visitors another choice as to how they contact us. Cons Initially we didn't realise that we could exclude countries that we didn't want to contact us from seeing the widget. Once we set that up, we more or less eliminated the time wasting calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173442/ResponseiQ/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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