Sparkage

Sparkage


5 / 5
4 reviews

Who Uses This Software?

Small Business Retail and Food Service.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $84.00/month
  • Pricing Details
    84$/mo/yearly or 99$/mo/monthly
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sparkage
  • getsparkage.com
  • Founded 2016
  • United States

About Sparkage

Sparkage is a digital loyalty platform that simplifies marketing for small businesses. It has everything you need to connect with customers, encourage repeat visits and grow your business.


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Sparkage Features

  • Corporate Memberships
  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management
  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management

Sparkage Reviews Recently Reviewed!


Very Receptive Customer Service!

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and learn right from the start.

Cons: I have no concerns at this time. So far it is performing just as I need it to.

Overall: I really appreciated the speed with which my concerns and questions where taken care of. I also appreciated that they have been willing and able to make sure that the program works well for my business. This receptiveness and willingness to adapt to my needs, makes this an extremely desirable program for small businesses like mine. We are constantly adapting and changing to stay viable as a brick and mortar store in an increasingly online world, and this ability to change and make the program adapt to my needs makes it a very valuable business tool.

Vendor Response

by Sparkage on August 13, 2018

Thanks for the review! We'd love to use this as a testimonial. Would you let us know who you are via email if you're okay with that?

Review

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Reliable, but when things do go funky, I know that they will correct any issues in a timely manor.

Cons: It would be nice if it connected to the POS so it automatically keep track of rewards

Overall: Great over all experience. Customer support is top notch

Sparkage has been a great way to keep track of customers rewards and promote specials!

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to track customer base and communicate with customers, easy way to track rewards instead of using punch cards, ease of use for my customers

Cons: The checkout process could be more streamlined, but I spoke with them and they are in process of automating it.

Capterra-loader

Sparkage Review

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was helpful that the company and the customers had multiple ways to download the Sparkage app. We found it easiest to manually type them in through the online program.

Being able to offer a tiered point system, allows customers to choose rewards as they go, or they can save up and redeem them for multiple rewards.

Our company relies on events and trips, Sparkage allows us to send out that info, without having emails go into a spam box.

Cons: Our customers had trouble downloading the app via the QRcode.

I would like to have the ability to add pictures or logos to our events information.

Overall: We worked mainly with their representative. He took the time to come out on multiple occasions to help set up the program with Dive Magic. They kept the concept simple, both in earning points and for customers to redeem them.

Our business is built on community, travel, and events. This app has made it possible to send out the information to our customers in small messages, instead of long emails that are immediately deleted.