--- title: "Sparkage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sparkage Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/173459/Sparkage/" page_type: "product" language: "en" --- # Sparkage Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sparkage ## What is Sparkage? Sparkage is a digital loyalty platform that simplifies marketing for small businesses. It has everything you need to connect with customers, encourage repeat visits and grow your business. ## What is Sparkage used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sparkage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getsparkage.com&name=Sparkage) ## Sparkage Overview Updated September 2026 AI summary Sparkage provides customer loyalty software for businesses of all sizes, supporting CRM, campaign management, and multi-channel marketing to help manage promotions and retain customers. It features loyalty and rewards program management, discount handling, and integrations with other systems. With client and member portals and POS compatibility, Sparkage is available via web, cloud, and mobile deployment options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sparkage 5.0 (11) VS. [4.9 (3,827)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $199 Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.9 (3,827) Value For Money 4.7 (11) Value For Money 4.9 (3,450) Customer Service 5.0 (11) Customer Service 4.9 (3,510) ## Sparkage alternatives [4.9 (257)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (538)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169446/Smile-io/) [View all alternatives](https://www.capterra.com/p/173459/Sparkage/alternatives/) ## FAQs about Sparkage Overview ### Which roles and teams benefit most from Sparkage? Sparkage is most used by business owners, general managers, and operations leaders who need streamlined oversight of day-to-day workflows. Sales teams use it to support customer-facing processes, while IT and web specialists benefit from managing technical setup, integrations, and ongoing system maintenance more efficiently. Answer based on 11 reviews Overview ### What company size and specific industries is Sparkage built for? Sparkage is designed for small businesses in retail, food service, hospitality, and entertainment. It is suited to companies in these sectors that need a solution tailored to smaller operational needs rather than mid-market or enterprise use. Features and Usability ### What are the key features of Sparkage? Sparkage offers coupons and discount management, plus rewards management and a loyalty program for customer retention. It also includes CRM, campaign management, and multi-channel marketing, along with client and member portals. Additional features include point of sale (POS), API access, activity tracking, alerts/notifications, and third-party integrations. Getting Started and Support ### What training and onboarding options does Sparkage offer? Sparkage offers in-person training and live online sessions to help teams get started. In-person training supports direct instruction at a physical location, while live online sessions provide guided setup and training through virtual meetings. Getting Started and Support ### What customer support options does Sparkage offer? Sparkage provides email/help desk, phone support, and chat. No reviewer feedback is available to describe response times, helpfulness, or common support issues, so only the listed channels can be confirmed. ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) Sparkage supports all three of the features reviewers value most: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to improve customer retention and deliver more consistent loyalty experiences. API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Activity Tracking A report showing what actions customers perform Sparkage 19 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer History: Access previous interactions or concerns to maintain customer relationships - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 4.7 (11) Basic $199.00 Per Month Value for money 4.7 (11) 4.7 Based on 11 reviews ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Avash K. WordPressDeveloper and Information Technology Specialist Information Technology and Services ### "Effective tool for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2021 One of our clients had a small store that generally served local members of the area. She explained what she wanted to us and we searched for solutions online to meet Sparkage. Sparkage is relatively less known so we are a little sceptical before implementing it but as we have experienced Sparkage - I and my colleagues highly recommend Sparkage. Pros Their User Interface(UI) is simple and intuitive. Due to their simple and intuitive UI, it's easy to just start using it. Customers can easily see the status of their rewards and customers can also choose to redeem the point as a reward is met or they can save them up for bigger rewards. Another great thing about Sparkage is the ability to send kit notifications to customers. Their customer service is also great. They solve any problems that come in the way. Cons My client hasn't reported anything bad with Sparkage yet and thus I don't have any "cons" of Spakage right now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Colt K. Owner Food & Beverages ### "Very effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2020 It's our most expensive marketing tool but very effective. Pros The response from my customer base when I would send out notifications. Cons The price increase of the product is extreme over just a few months dpan. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Ease of use and the notifications. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reasons for choosing Sparkage Great customer service and they are local. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SN suzan N. Owner Retail ### "Retail - Snake River Tea" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2020 customers and employees liked the visibility to their rewards. Customers could check before entering the shop, or while they were there. They could see how many more points were needed to achieve their next reward. Pros Ease of use. Reporting of rewards. Customers appreciated how easy it is to see their rewards Cons I honestly don't have any issues with the program. The cost of the program is much better than all of the competition, and provided much better customer service. Alternatives considered [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) Reasons for choosing Sparkage We liked the team at Sparkage. They came to the shop and walked us through everything. They came in every so often and checked up on us to see how things were going. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH David H. Owner Wine and Spirits ### "Sparkage Pays for Itself" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2019 As a first time business owner running a small family business, my advertising budget is very tight, and I was wary of wasting it on an ineffective program. I was relieved and thrilled when Sparkage began to pay for itself from the very first month. We've seen the rewards program increase the frequency of visits from our regular customers, and also seen how effective special offers are at bringing back those one-off customers who forgot about us. After bringing them back often enough, some of those one-off customers became regulars. We've also used flash offers to drum up short term cash when needed. Case in point, it only took an hour after submitting a push notification yesterday to sell a case to a customer we had not seen for a while. The Sparkage support team has been extremely helpful and a pleasure to partner with. They are very responsive and hands on, and also have been great at suggesting ways to make the program even more effective for us. Overall, it has been a very positive experience, and has helped us grow our sales. Pros Ease of use, motivates customers, gets results. Cons It's not a con, but some customers resist downloading another app. Fortunately, we can track points regardless if they choose to use the app or not. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IM Ian M. General Manager Entertainment ### "Sparkage Rewards Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2019 With Sparkage we are able to reward our loyal customers, set them up with redeemable awards, or special offers for returning customers. Overall, the support has been top notch and the feedback from our customers is very positive. Pros Ease of use. Setup and utilization are customer friendly and easy to manage. Cons No issues or recommendations with the software . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Sasa T. Manager Entertainment ### "Great App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2019 Customer reward app. Pros Easy to use for us and our Customers. Great Customer reward software. Great support... Cons Price little higher than we would like .... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TD Taylor D. Owner Restaurants ### "Best customer retention and reward system there is! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2019 Pros Direct engagement with customers via notifications with text. Easy, convenient, effective reward system Can promote products and services through words that customers may not know about. So it's a great way to advertise new things and directly. Incredibly easy to set up, use, and maintain. Amazing company that goes the extra mile for their clients. Cons There aren't any at all which is a huge! Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Aaron N. Owner/operator Retail ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2018 Great over all experience. Customer support is top notch Pros Easy to use. Reliable, but when things do go funky, I know that they will correct any issues in a timely manor. Cons It would be nice if it connected to the POS so it automatically keep track of rewards Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jenny B. Sales Leisure, Travel & Tourism ### "Sparkage Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2018 We worked mainly with their representative. He took the time to come out on multiple occasions to help set up the program with Dive Magic. They kept the concept simple, both in earning points and for customers to redeem them. Our business is built on community, travel, and events. This app has made it possible to send out the information to our customers in small messages, instead of long emails that are immediately deleted. Pros It was helpful that the company and the customers had multiple ways to download the Sparkage app. We found it easiest to manually type them in through the online program. Being able to offer a tiered point system, allows customers to choose rewards as they go, or they can save up and redeem them for multiple rewards. Our company relies on events and trips, Sparkage allows us to send out that info, without having emails go into a spam box. Cons Our customers had trouble downloading the app via the QRcode. I would like to have the ability to add pictures or logos to our events information. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Owner Retail ### "Very Receptive Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2018 I really appreciated the speed with which my concerns and questions where taken care of. I also appreciated that they have been willing and able to make sure that the program works well for my business. This receptiveness and willingness to adapt to my needs, makes this an extremely desirable program for small businesses like mine. We are constantly adapting and changing to stay viable as a brick and mortar store in an increasingly online world, and this ability to change and make the program adapt to my needs makes it a very valuable business tool. Pros It is easy to use and learn right from the start. Cons I have no concerns at this time. So far it is performing just as I need it to. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 13, 2018 Thanks for the review! We'd love to use this as a testimonial. Would you let us know who you are via email if you're okay with that? [View all Reviews](https://www.capterra.com/p/173459/Sparkage/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.