# Sparkage Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sparkage Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/173459/Sparkage --- # Sparkage Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sparkage ## What is Sparkage? Sparkage is a digital loyalty platform that simplifies marketing for small businesses. It has everything you need to connect with customers, encourage repeat visits and grow your business. ## What is Sparkage used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sparkage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getsparkage.com&name=Sparkage) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sparkage 5.0 (11) VS. [4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $199 Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.9 (3,429) Value For Money 4.7 (11) Value For Money 4.9 (3,066) Customer Service 5.0 (11) Customer Service 4.9 (3,123) ## Sparkage alternatives [4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month [4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month [4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/) Starting price $99.00 Per User, Per Month [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [View all alternatives](https://www.capterra.com/p/173459/Sparkage/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Activity Tracking A report showing what actions customers perform Sparkage 18 features Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform Access previous interactions or concerns to maintain customer relationships Track products that are for sale at a reduced price or part of coupon promotions Tracks metrics that provide insight into how a user interacts with any interface or product Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members Set up connections to third-party platforms to improve business processes Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 4.7 (11) Basic $199.00 Per Month Value for money 4.7 (11) 4.7 Based on 11 reviews ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Avash K. WordPressDeveloper and Information Technology Specialist Information Technology and Services ### "Effective tool for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2021 One of our clients had a small store that generally served local members of the area. She explained what she wanted to us and we searched for solutions online to meet Sparkage. Sparkage is relatively less known so we are a little sceptical before implementing it but as we have experienced Sparkage - I and my colleagues highly recommend Sparkage. Pros Their User Interface(UI) is simple and intuitive. Due to their simple and intuitive UI, it's easy to just start using it. Customers can easily see the status of their rewards and customers can also choose to redeem the point as a reward is met or they can save them up for bigger rewards. Another great thing about Sparkage is the ability to send kit notifications to customers. Their customer service is also great. They solve any problems that come in the way. Cons My client hasn't reported anything bad with Sparkage yet and thus I don't have any "cons" of Spakage right now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Colt K. Owner Food & Beverages ### "Very effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2020 It's our most expensive marketing tool but very effective. Pros The response from my customer base when I would send out notifications. Cons The price increase of the product is extreme over just a few months dpan. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Ease of use and the notifications. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reasons for choosing Sparkage Great customer service and they are local. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN suzan n. Owner Retail ### "Retail - Snake River Tea" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2020 customers and employees liked the visibility to their rewards. Customers could check before entering the shop, or while they were there. They could see how many more points were needed to achieve their next reward. Pros Ease of use. Reporting of rewards. Customers appreciated how easy it is to see their rewards Cons I honestly don't have any issues with the program. The cost of the program is much better than all of the competition, and provided much better customer service. Alternatives considered [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) Reasons for choosing Sparkage We liked the team at Sparkage. They came to the shop and walked us through everything. They came in every so often and checked up on us to see how things were going. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH David H. Owner Wine and Spirits ### "Sparkage Pays for Itself" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2019 As a first time business owner running a small family business, my advertising budget is very tight, and I was wary of wasting it on an ineffective program. I was relieved and thrilled when Sparkage began to pay for itself from the very first month. We've seen the rewards program increase the frequency of visits from our regular customers, and also seen how effective special offers are at bringing back those one-off customers who forgot about us. After bringing them back often enough, some of those one-off customers became regulars. We've also used flash offers to drum up short term cash when needed. Case in point, it only took an hour after submitting a push notification yesterday to sell a case to a customer we had not seen for a while. The Sparkage support team has been extremely helpful and a pleasure to partner with. They are very responsive and hands on, and also have been great at suggesting ways to make the program even more effective for us. Overall, it has been a very positive experience, and has helped us grow our sales. Pros Ease of use, motivates customers, gets results. Cons It's not a con, but some customers resist downloading another app. Fortunately, we can track points regardless if they choose to use the app or not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IM Ian M. General Manager Entertainment ### "Sparkage Rewards Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2019 With Sparkage we are able to reward our loyal customers, set them up with redeemable awards, or special offers for returning customers. Overall, the support has been top notch and the feedback from our customers is very positive. Pros Ease of use. Setup and utilization are customer friendly and easy to manage. Cons No issues or recommendations with the software . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Sasa T. Manager Entertainment ### "Great App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2019 Customer reward app. Pros Easy to use for us and our Customers. Great Customer reward software. Great support... Cons Price little higher than we would like .... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Taylor D. Owner Restaurants ### "Best customer retention and reward system there is! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2019 Pros Direct engagement with customers via notifications with text. Easy, convenient, effective reward system Can promote products and services through words that customers may not know about. So it's a great way to advertise new things and directly. Incredibly easy to set up, use, and maintain. Amazing company that goes the extra mile for their clients. Cons There aren't any at all which is a huge! Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Aaron N. Owner/operator Retail ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2018 Great over all experience. Customer support is top notch Pros Easy to use. Reliable, but when things do go funky, I know that they will correct any issues in a timely manor. Cons It would be nice if it connected to the POS so it automatically keep track of rewards Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jenny B. Sales Leisure, Travel & Tourism ### "Sparkage Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2018 We worked mainly with their representative. He took the time to come out on multiple occasions to help set up the program with Dive Magic. They kept the concept simple, both in earning points and for customers to redeem them. Our business is built on community, travel, and events. This app has made it possible to send out the information to our customers in small messages, instead of long emails that are immediately deleted. Pros It was helpful that the company and the customers had multiple ways to download the Sparkage app. We found it easiest to manually type them in through the online program. Being able to offer a tiered point system, allows customers to choose rewards as they go, or they can save up and redeem them for multiple rewards. Our company relies on events and trips, Sparkage allows us to send out that info, without having emails go into a spam box. Cons Our customers had trouble downloading the app via the QRcode. I would like to have the ability to add pictures or logos to our events information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Retail ### "Very Receptive Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2018 I really appreciated the speed with which my concerns and questions where taken care of. I also appreciated that they have been willing and able to make sure that the program works well for my business. This receptiveness and willingness to adapt to my needs, makes this an extremely desirable program for small businesses like mine. We are constantly adapting and changing to stay viable as a brick and mortar store in an increasingly online world, and this ability to change and make the program adapt to my needs makes it a very valuable business tool. Pros It is easy to use and learn right from the start. Cons I have no concerns at this time. So far it is performing just as I need it to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2018 Thanks for the review! We'd love to use this as a testimonial. Would you let us know who you are via email if you're okay with that? [View all Reviews](https://www.capterra.com/p/173459/Sparkage/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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