Sphera

Issue Tracking Software


5 / 5
1 review

Who Uses This Software?

Flexible, scalable software applications allow Sphera to address the needs of small businesses with a few users to large global organizations with thousands of users across multiple locations.


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Sphera
  • spherasolutions.com/
  • Founded 1978
  • United States

About Issue Tracking Software

Sphera's solutions initiates actions from any source within the system both reactive and proactive processes, external systems across business domains, and custom sources per your organizational needs creating easy access to all accountabilities. This enables an Action Item workflow step to verify that action is taken and configure the number of approvals required to approve a workflow. Automate Email notifications, reminders, approvals, closure and verifications per your processes and more.


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Issue Tracking Software Features

  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management

Issue Tracking Software Reviews Recently Reviewed!


I love it

Mar 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Super easy to use, customer support is always there to help you, everything is easily accessible and value for the product is awesome!

Cons: Wish it had more options to audit my buisness, it is a little expensive to run for the year. Needs to be faster.