# Remarkety Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Remarkety the right Email Marketing solution for you? Explore 130 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173484/Remarkety/reviews --- Remarkety 4.7 (130) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Remarkety Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AD Andrew D Digital Marketing SpecialistApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “Remarkety has worked well for our current marketing needs and has rarely caused us issues with our campaigns and automations.“ April 5, 2023 NF Nahshon F CTOComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The template design is not amazing, missing some options“ May 10, 2024 AD Andrew D Digital Marketing SpecialistApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “I also appreciate how easy it is to find the data we need to make decisions based on newsletter and automation performance.“ April 5, 2023 MY Mohit Y Growth LeadElectrical/Electronic Manufacturing, 10,001+ employeesUsed the software for: 1-2 years. “Limited function to create segments, computing time could be slow if your store size is too big.“ May 9, 2023 cs chantelle s Marketing Coordinator Sports, 2 - 10 employeesUsed the software for: More than 2 years. “It is also useful to see the analytics once our projects are sent of - how many people opened it, how many people have purchased off of our emails, etc.“ November 17, 2021 NR Noah R Marketing ManagerSporting Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “I have had some issues with the mobile view and the desktop view not looking the same.“ December 15, 2022 JB Josh B Design ManagerSporting Goods, 2 - 10 employeesUsed the software for: 6-12 months. “Remarkety made it easy to monitor the revenue, clicks, sends, as well as physical engagement of the end-user through heat maps.“ November 17, 2021 ew erik w Marketing ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “Not having the ability (unless there is a way) to filter by mobile device or operating system has been a drawback.“ November 18, 2021 ## Showing most helpful reviews Showing 1-25 of 130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Juan Carlos M. CEO and Founder Retail Used the software for: 2+ years ### "Remarkety and Magento are ideal" November 18, 2021 5.0 Its been great working with them. Our use of Remarkety is advance and the customer service is always goodz Pros Conversion analysis, template management and campaing management are the best functions ee see with remarkety. Aldo its integration with Magento works great. Cons We wold like more upgrades of new feautires in a shorter time. Review Source SP Sarah P. CMO Retail Used the software for: 1-2 years ### "Makes email easy for a novice like me!" August 9, 2022 5.0 Overall, a very good company to work with for email. Not sure if they have the capabilities an enterprise company would be looking for, but small businesses will be very happy with them. Pros So easy to use to set up automations! I had been paying way to much for ActiveCampaign, which was WAY more sophisticated than I was ready for. As such, I had minimal automations set up and felt like I had no help from them to do so. I switched and it was night and day. I am a very small business and this software fits great for us at this size. If I had a dedicated email team, this would still be a great software to use as they would spend less time designing email and more time optimizing it. Cons The design feature is not intuitive. It looks like it should be, but did not turn out so. For example, I wanted a bar of color with a subtle picture in it to separate two sections. I had to edit the photo over and over to get the right crop and color to work. I sell dog products, so being able to SEE the dog was important and very difficult to achieve. Even then, is often was a bit off from what I wanted but I had spent way too much time on it to keep perfecting it. I stopped using the bar as a design element and found another way to get dog pictures in. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Remarkety I really liked the integration with my Magento store and MailChimp did not have the same level at the time. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) I was too intimidated by ActiveCampaign and never learned it enough to be effective. I made more money from abandoned cart automations in the 1st 6 months of Remarkety than I did in the entire time with ActiveCampaign. And I was with them WAY longer than I wanted as they kept auto-renewing me for a year at a time. Review Source VR Verified Reviewer Director Food & Beverages Used the software for: 6-12 months ### "Good idea but needs work" June 28, 2019 2.0 Our experience started out great for the first several months but things have deteriorated because of so many glitches in their new system. At this point, it is very difficult to successfully make one new email and support has not been able to solve the big issues like the "save" button not working. Our account manager is always great but in the end, if things don't work and we waste many hours each day because of all of the bugs I can't say our overall experience is good. Pros Many options to setup automated/trigger emails which are a great way to stay in touch with customers and offer customized specials to certain customers for certain things they do on your site. Cons Until a few months ago everything ran very smooth and was simple to use. Recently Remarkety started "upgrading" their system and adding new features and options. That's when the problems started. We now take a week to set up one email that used to take one day. I literally sit and watch the person here creating our emails and he runs into problem after problem every single time. Almost every day the save button stops working at random. He will spend a few hours setting an email up and he clicks save several times during that process only to find at some point the save button stops working and there is no way for him to finish the email. At that point, he has to totally start over from the beginning and hope he can get the email finished before the save button stops working. It's extremely frustrating to spend a lot of time setting an email up and find you have to start over from scratch because it cant be saved. This is an ongoing problem that began after Remarkety did recent upgrades and now we encounter it daily. Additionally in our Remarkety control panel there are features that are missing one day and reappear the next day and the disappear the following day. For example they have an option to create a desktop and mobile email all at the same time. One day we were working on it and set up an email that was optimized for desktop and mobile view using that feature. Then a few days ago when we started building another email the mobile option was gone. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Sendgrid lacked many features that Remarkety has. Review Source JA Jasmine A. Ecommerce analyst Apparel & Fashion Used the software for: 6-12 months ### "An excellent tool for email marketing, a 100% price-quality ratio" November 11, 2021 5.0 Excellent. It has become a key tool for automated marketing. Pros Offering many options to create campaigns, segmentation is very practical and useful. The templates are very flexible and allow us to create whatever we need. Automations are the best thing about Remarkety Cons I am very comfortable with the whole tool. There's nothing i don't like Reason for choosing Remarkety For the support, the design, the price and the possibility of automating campaigns Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because mailchimp has many limitations in terms of analysis, templates and automations. It is a very basic tool compared to Remarkety Review Source eW erik W. Marketing Manager Retail Used the software for: 2+ years ### "Highly Recommend Remarkety" November 18, 2021 4.0 Pros I would say the ease of use has been a pleasant surprise. Being able to implement a template and be off and running has been nice. Reporting is good and the ability to build some automations has been useful. Deliverability also has been a key factor in why we stay with Remarkety Cons Some filtering options when creating segments is missing. Not having the ability (unless there is a way) to filter by mobile device or operating system has been a drawback. Also with follow up sequences I wish there could be more integration with BigCommerce. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Sendlane](https://www.capterra.com/p/172687/Sendlane/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Remarkety The features were comparable to the other products but the price won versus the others. Review Source JE Jacob E. Owner Retail Used the software for: 6-12 months ### "Simply Works & Very Powerful" February 7, 2021 5.0 1\. Onboarding was excellent. I purchased a business who already had Remarkety mostly setup. They however where not using it to the full advantage. Our rep walked us through a number of things to help boost conversions as well as made some very good suggestions on how best to move forward. Pros The automation e-mails alone more than pay for the software service and that is just the start. The list segmentation and tracking ability you have is very powerful. Cons I do wish you could see in an easier manner how many people you onboarded over a set specific time period. You can do this but it's not easy and requires manually adding figures up. I also would like to know how many people signed up via Mobile devices vs. Desktop and see performance based on that. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Remarkety It was already integrated and being used by the business I purchased. One of the main reasons I was first attracted to the business was the income being brought in by e-mail and the automation I saw being done. Review Source JE John E. Digital Marketing and Design Associate Religious Institutions Used the software for: Less than 6 months ### "Intuitive and Perfect for small or large businesses that need fast results" January 29, 2020 5.0 100% Customer Satisfaction! Pros The editor Automation In-app recommendations The way segmentations is configured Integrations between software Assigned representative to handhold the integrations and the setup Customer Service is second to none Sped up my ability to Email Market Feature Request do not fall on deaf ears! Nikita Dhillon is an amazing representative to work with. Cons Not being able to set brand colors and secondary subject line/pre-header text cannot be set, and nothing else. I sent in a feature request for this. I bet they quickly address this. Reason for choosing Remarkety Simplicity, speed to market, ease of use, the editor is AMAZING! and the automation simplicity aligns VERY well with our organizational needs. Switched from [Springbot](https://www.capterra.com/p/180922/springbot-Email-Marketing/) Their Editor was hard to use and bugs, bugs EVERYWHERE in their application since their changes. I could not save edits because their own tool was corrupting their own emails to where they could not be saved. I would create emails thinking the version I created saved when you "Save and Close" with send later scheduling and edits did not go and products were linked to the incorrect landing pages, images, etc. note for Springbot: Stretching out your software to do many things but not doing due diligence to ensure the products you already offer do what they are supposed to do is not something most people will enjoy! Review Source JH Jason H. President Consumer Goods Used the software for: Less than 6 months ### "A Welcome Change from the Competition" March 25, 2022 5.0 Our overall experience with Remarkety has been excellent. From onboarding to our ongoing meetings with our success coach to insure we are getting the most out of the software. Top notch customer support! Pros We love the easy to use editor and having the ability to manage and segment our list easily with the many conditions that Remarkety provides. Cons We would like to see the product have a Subscription Management feature to allow customers to chose what they receive rather than be removed all together. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp isn't a bad software, it just was't for us. After many years with them we decided to move to Remarkety due to the ease of use. Mailchimp seems clunky and difficult to use for us so Remarkety was the right choice for us. Review Source BKK Benjamin Keren K. Owner Arts and Crafts Used the software for: 1-2 years ### "Great tool" November 12, 2021 5.0 Best marketing investment you can do as a an online company. Pros Ease of creating Newsletter campaigns as well as automated campaigns. The help I got onboarding was amazing. Cons The ease of importing product links with all info into the emails. Reason for choosing Remarkety Great team to work with! Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) One account for all my (4) websites, at great pricing and lots of value! Review Source TM Tal M. CEO Sporting Goods Used the software for: 2+ years ### "Amazing Email Marketing Software" November 17, 2021 5.0 Pros Very professional support team, you feel like you are the only customer. Great deliverability. Only the features you need, not over complicated yet does not lack anything. Cons I would love for it to double as a CRM. They are so close, just need a few more features and they are a CRM. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) I have multiple businesses and got a good offer. Review Source aH asher H. owner Design Used the software for: 6-12 months ### "user friendly" January 9, 2020 5.0 The support service is truly what makes this product great. I do not worry about encountering a problem because I know the support is lighting fast and really strong. Pros The customer support is incredible. It makes learning how to use the software, possible. Creating newsletters is o much more user-friendly than MailChimp in my opinion. The software in general is more user-friendly than MailChimp, honestly. Cons As long as the cost stays the same there aren't any cons to using this software to replace MailChimp. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I wanted to see if there might be something else that was a better fit for us. Review Source TN Thandile N. Freelance Entertainment Used the software for: 6-12 months ### "Robust! Intuitive! Helpful!" April 8, 2021 5.0 Expanded revenue from showcasing messages and less time spent doing as such on a natural stage. Great product overall! Pros Love the segmentations and automatics. Can truly debilitate down and restricted your gathering. Automatics really help in having a mind-boggling email showing effort missing a huge load of work. The thing isn't difficult to utilize and everything is genuinely trademark. The measurements utilized for detailing are incredibly useful and promptly accessible. We likewise prefer to see the purchaser profile for more authentic information, and to investigate standards of conduct to track down our accepted procedures. We likewise discover extraordinary accomplishment with the computerizations. Cons The functionality to attach a pdf to or another file to the email. Review Source LP Lois P. Database Co-ordinator Business Supplies and Equipment Used the software for: 2+ years ### "Remarkety is a great tool!" November 16, 2021 5.0 We have used the software for a few years now and are getting better at understanding all its features. We are looking forward to where this marketing tool will take us with ease of use and more relevant marketing to our end users. Pros It's tied into our website so we get really good information that is timely and relevant. We can see which emails have been successful to tailor our marketing accordingly. Their support staff is knowledgeable and helpful. Cons We do have some features that don't always work as expected and we are still trying to determine if it is a software issue, hardware issue or something that we aren't understanding. Reason for choosing Remarkety We belong to a national buying group and the Information Technology person for the buying group did the final selection for this software. Review Source LP Lyell P. Director of Web Services Leisure, Travel & Tourism Used the software for: 1-2 years ### "Remarkety Delivers On Marketing Automation" December 16, 2019 4.0 Pros We came to Remarkety on a referral from our Oracle+Dyn delivery partner because we were seeking abandoned cart email remarketing capabilities at an affordable cost. The platform is fast and intuitive and works as described and promised, and integrated well with the Oracle+Dyn architecture. What I like best is the support and executive teams behind Remarkety. We had many more needs than their platform had when we began. The Remarkety team was relentless in addressing every single feature request we submitted. Their platform today is more robust because they were willing to listen to our suggestions, critically evaluate them, and quickly put them into design and development rolling out new functionality in days, not months. Cons What I like least are small issues, like segment counts updating on a schedule vs. in real time, but I believe this is either no longer an issue or the schedule is much more frequent. The segment builder could benefit from an "advanced" view where users with SQL skills could construct more complex segments. It would also be useful to be able to use newly-added contact record data points to build segments. Review Source AD Andrew D. Digital Marketing Specialist Apparel & Fashion Used the software for: 1-2 years ### "Solid Product That Meets Our Current Marketing Needs" April 5, 2023 5.0 Remarkety has worked well for our current marketing needs and has rarely caused us issues with our campaigns and automations. It's a solid product with a solid team supporting it. Pros I appreciate how simple the interface is and how easy it is to duplicate existing emails and update elements within them for new newsletters. I also appreciate how easy it is to find the data we need to make decisions based on newsletter and automation performance. Cons We've had a few instances where reporting doesn't work correctly and that can be frustrating when it happens. I also wish the campaign builder had a little more flexibility, but that is not a major issue. Reason for choosing Remarkety Remarkety met all of our marketing needs for a fair and affordable price. Review Source AR Alexander R. MARKETER Apparel & Fashion Used the software for: 1-2 years ### "Easy to use software for all your email marketing needs. " November 22, 2021 5.0 Remarkety is a very solid product I've been using for 1 year and a half. I used to work with a competitor and now advise all my clients looking to set up email marketing to use remarkety. Pros I like the email scheduling system, templates. A/B testing is also easy with Remarkety ( compared with competitors). Cons It's hard to bring back designs made with the old editor to the new editor. Review Source JB Josh B. Design Manager Sporting Goods Used the software for: 6-12 months ### "Remarkety Review From A Designer's Perspective" November 17, 2021 5.0 My overall experience has been stellar! I came into this platform knowing very little and our \[SENSITIVE CONTENT\] has taken the time to guide us on different features and functions the platform offers that enabled us to improve our campaigns. Pros I liked the ability to analyze the performance of each campaign. Remarkety made it easy to monitor the revenue, clicks, sends, as well as physical engagement of the end-user through heat maps. This in turn helped me restructure the design of emails with knowledge of where someone is more inclined to click and which designs performed well overall. Cons I dislike the mobile view of the website. The main navigation needs to be manually collapsed and it's not very intuitive. Review Source DB Daniel B. VP of Operations Construction Used the software for: 1-2 years ### "Email Marketing made Easy" November 16, 2021 4.0 Over all, Remarkety is an excellent marketing tool and have no plans or needs to find a different system. Pros Once Remarkety was up and running, the first thing we did was get a newsletter emailed out. There is a small learning curve designing the email. They offer a ton of templates and designing your own is simple. Cons Remarkety isn't always easy to move around in. The only other negative I would mention is the cart reporting. Reason for choosing Remarkety We chose Remarkety because of it's ability to grow with our company. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Grew tired of mailchimp Review Source JW Jordan W. Customer service lead Retail Used the software for: 1-2 years ### "Easy to use and critically important " November 17, 2021 5.0 Excellent, in the current state of things selling out in minutes remarkety allows us to easily manage the email subscription and alerts for our loyal customers. Pros The ease of use and functionality of remarkety is key to easily managing our email lists and alerts for targeted high end product. Cons It can take a fair amount of clicks and new tabs depending on the action you are looking to take. Review Source FH FATEN H. president Retail Used the software for: 1-2 years ### "Great platform and affordable " August 21, 2020 5.0 Fantastic platform. We love their support (\[SENSITIVE CONTENT HIDDEN\] answer always within an hour). They also assigned us an on-bording manager that helped us get used to the platform and went beyond, reviewing our emails any times we needed help. Very happy with our choice. Pros We were looking for an email marketing that is able to do automated email, user friendly, and integrate with our website so it can get relevant information. Many were out of our budget or did not have the feature we were looking for. Remarkety provided these features at a fraction of the cost of some other options. Cons Not much we don't like, although more email template choice can be useful Review Source TG Tim G. CEO Sporting Goods Used the software for: 2+ years ### "Easy to use effective software" November 11, 2021 5.0 Great software and company. Highly recommend. Pros Simple to set up an email newsletter and daily email program. Cons Needs more easy to use email templates and designs. Review Source IE Inbar E. CMO Used the software for: 2+ years ### "Very good product " March 14, 2018 5.0 Pros We have used the Remarkety platform for years and always been happy with it! The program is user-friendly and it's easy to get many campaigns up and running. The design templates they provide look professional and what's more, they DO catch customers' eyes. We've always had a better ROI with the Remarkety platform than other email marketing platforms we've tried, including direct. Their support is very helpful and quick to respond on any needs you have. Review Source NF Nahshon F. CTO Computer Software Used the software for: 2+ years ### "Stable and flexible platform for email marketing" May 10, 2024 5.0 Pros Easy to set up new campaigns using GTM events Cons The template design is not amazing, missing some options Review Source MB Moran B. Graphic Designer Retail Used the software for: 1-2 years ### "Remarkety Review" November 17, 2021 4.0 Pros It is user friendly and basically convenient. Cons There is no option to select free-handed area in a newsletter that you want to link to a web address. you can only link full images / sections. that's the biggest con. Review Source AN Arseniy N. Ecommerce Coordinator Used the software for: 2+ years ### "Remarkety works well for me. " June 6, 2018 5.0 Pros I like the flexibility this software provides. It makes it easy to create custom campaigns to target groups of customers. Cons Once a campaign is set to a certain template, you cannot change the template. Also, it gave me an error once I tried to submit this review because I did not enter enough characters. I like to keep things brief and direct. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.