--- title: "Spendgo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spendgo Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/173504/Spendgo/" page_type: "product" language: "en" --- # Spendgo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Spendgo ## What is Spendgo? Spendgo's loyalty marketing platform is an integrated loyalty and marketing platform that allows businesses of all sizes automate and manage campaigns, creating a unified customer experience for its 14 million members by connecting point of sale and e-commerce platforms with third-party solutions. Spendgo provides sales and marketing data, empowering businesses to more effectively engage with their customers. With Spendgo you can reach your customers in-store, online or via mobile. ## What is Spendgo used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spendgo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.spendgo.com&name=Spendgo) ## Spendgo Overview Updated August 2026 AI summary Spendgo is a CRM and customer engagement platform for businesses of all sizes, offering contact management, segmentation, campaign management, and multi-channel communication features. It supports loyalty programs, rewards, and referral tracking, with customizable reports and secure data handling. Spendgo is available on cloud, web, and mobile, making it suitable for both independent merchants and multi-location operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spendgo 4.7 (15) VS. [4.9 (3,831)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (15) Ease Of Use 4.9 (3,831) Value For Money 4.7 (15) Value For Money 4.9 (3,454) Customer Service 4.6 (15) Customer Service 4.9 (3,514) ## Spendgo alternatives [4.9 (257)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (542)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [View all alternatives](https://www.capterra.com/p/173504/Spendgo/alternatives/) ## FAQs about Spendgo Overview ### Which roles and teams benefit most from Spendgo? Spendgo is most used by restaurant owners, franchise operators, and C-suite leaders who need to drive repeat visits and monitor customer engagement. Marketing and loyalty teams use it to run promotions, personalize rewards, and analyze campaign performance, while data and web specialists support integrations, reporting, and smoother digital customer experiences. Answer based on 15 reviews Overview ### What company size and specific industries is Spendgo built for? Spendgo is designed for businesses of any size, from local shops to large 1,000-store chains. It fits a wide range of industries, including food retail and specialty retail such as bike shops, making it suitable for small independent businesses and multi-location enterprises alike. Features and Usability ### What are the key features of Spendgo? Spendgo offers customer acquisition tools, loyalty program management, and rewards points tracking, plus discount and promotions management. It also includes 2-way messaging, SMS marketing, email marketing, campaign management, customer segmentation, reporting and analytics, API access, and security features such as access controls, authentication, and audit trail. Getting Started and Support ### What training and onboarding options does Spendgo offer? Spendgo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide self-paced learning for setup and product review. Getting Started and Support ### What customer support options does Spendgo offer? Spendgo provides email/help desk support, a FAQ/forum, a knowledge base, phone support, and chat. No reviewer feedback is available here to describe response times or helpfulness, so support quality cannot be summarized from user sentiment. The listed channels indicate multiple ways to get help. ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Spendgo supports all three features that reviewers rate most highly: **Data Security**, **Customer Database**, and **Real-Time Data**. Together, these capabilities help businesses protect customer information, keep records organized in one place, and act on current insights as they happen, allowing teams to make better decisions and respond to customer needs more quickly. Customer Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Contact Management 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Interaction Tracking 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Loyalty Program 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Email Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Spendgo 94 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Chat/Messaging: Communicate using direct chat or messages within the system - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Small Businesses: Designed for small businesses - Gamification: Games or game-like elements to track progress and reward accomplishments - Interaction Tracking: Track interaction history by documenting conversations for contacts - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Segmentation: Group leads or contacts based on their specific characteristics - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.7 (15) Free Trial Basic $50.00 Flat Rate,Per Month Value for money 4.7 (15) 4.7 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (15) 4.6 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(14) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent TG Todd G. President Food & Beverages ### "Spendgo Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2025 Our overall experience with Spendgo has been very positive for many years! Pros The level of service we receive from Spendgo is unmatched. The entire support team from sales, regular check-ins and tech support is extremely responsive, knowledgeable and pleasant to work with. I highly recommend Spendgo for all your Loyalty Program Needs! Cons We never encountered any negatives with Spendgo from a product or service perspective. Over several years Spendgo has continued to add valuable features and our customer loyalty participation has continued to grow year after year. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP markus P. CEO Restaurants ### "Spengo Loyalty Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2023 Very positive, great customer support, great tools for our goals. Pros Great tool to generate revenue through a comprehensive customer loyalty strategy. Cons Additional integration to our tech stack Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Ben T. Director of Marketing Hospitality ### "Expertise, Experience and Flexibility " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2021 Spendgo offers a best-in-class omnichannel guest loyalty experience, while being integrated with the solutions we needed to support our diverse multi-brand portfolio of physical locations and ecommerce businesses. We know we’re in great hands with some of the most experienced experts and partners in the loyalty space. They truly want us to be successful with our loyalty program. SpendGo has direct experience in hospitality which is demonstrated through their empathy in our sensitivity to provide great customer experiences across all of our touch-points. Pros The Spendgo team really took care of us and worked to find solutions across our diverse portfolio of public houses, cocktail clubs and barbershops that deploy a range of POS, e-commerce, online ordering and pay-at-the-table solutions. We’re enabling Spendgo across four business units, representing 19 unique brands with a single loyalty program to ultimately provide the omnichannel loyalty experience we are looking for. I liked how well they were able to support us through the integrations, even when we encountered challenges due to incompatibility from some of the other vendors, Spendgo came through with creative solutions and made enhancements where needed. Beyond the technology and platform, the expertise and support from Spendgo that helped us mold our loyalty experience into a customer-first experience was something we didn’t know we needed and has now given us confidence in our loyalty experience for our customers and guests. Cons Had some initial compatibility issues with one of our 3rd party apps within Shopify, but the Spendgo team found a way to work around it to resolve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA amir A. Vp of Marketing Restaurants ### "Spendgo Is Essential for Our Business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 16, 2021 We work in an industry with many repeated customers so having a great loyalty program is essential. Working with the team at spendgo has also been great, with great communication. Pros I like how easy it is for customers to get points without feeling pressured. The ability to just capture their information at the POS is great and getting their number really just gets us a foot in the door. After that point, it's on us to get them to opt-in to SMS marketing, but it's really great to have the top of the funnel have little to no friction. I also really enjoy the dashboard and how much information and insight we can retain from it. Cons Integrating our app (togo technologies) with spendgo was difficult. I was really hoping spendgo had an online ordering app that was native to spendgo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Richard L. Director of Data Systems Food & Beverages ### "Spendgo is Great! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2021 As with all new implementations, there is a learning curve; albeit small, and customer support provides support all along the way. The staff were always available, willing, and helpful to provide support and training . We appreciate each of you. Pros This software was able to connect to Revel POS. We were able to use white lists for rewards, many other vendors did not have this flexibility. We were able to add a background video for customer presentation at the register. We were able to add multiple stores for rewards across stores. SMS campaigns were nice for sending out promotions and customer updates. The dashboard included adoption and customer history; although, mostly we just set it and forget it. The intention was that customers would get rewards without much management or maintenance. Cons We had to reach out to support for white list updates. Printer redirects can cause customers to not receive rewards. Reasons for choosing Spendgo We chose Spendgo of the ability to reward from white lists, which competitors just didn't offer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. President Food & Beverages ### "Great Loyalty Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2021 Pros very easy to onboard, easy integration with POS, Cons don't have any - the team is very goos and very easy to work with Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jessica W. Sr. Director Digital Marketing & Consumer Insights Restaurants ### "Spendgo Loyalty " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2020 They are very responsive and on top of what needs to get done when. Fully trust that nothing will fall through the cracks and that they will push our brand forward with technology and strategy. Pros Ease of Use, analytics based on guest behavior, integration capabilities (online ordering, pay at the table, open table, and etc.), seamless transitions, strategy guidance, and customer support Cons There are some limitations with tier support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jason V. President Restaurants ### "Spendgo was a great choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2020 Overall experience was fantastic, from start to finish the Spendgo team has been supportive and available for any of our needs. A+ team and happy to be working with them. Pros What I like most is the smooth experience for our guests and employees, while at the same time achieving great results. Cons Really good system and very user friendly, so nothing I can think of. Reasons for choosing Spendgo We chose Spendgo due to this being the best guest experience and we also believe it would be the most effective to acheive a high adoption rate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Caleb W. Restaurant Owner Restaurants ### "Helped us ramp up our loyalty users BIG TIME!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2020 Good support and easy to implement Pros Ease of use for our customers. Looks attractive and really helped us ramp up our loyal customers Cons Can't think of anything at the moment... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bradley M. Web Programmer Restaurants ### "Spendo Is The Way To Go!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 A++ Experience. The team is very hands on. Compared to other vendors I deal with Spendgo's willingness to go above and beyond the call of duty is second to none. Their technical expertise and customer support is top notch. We love them. They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one. We appreciate all that they do for us. Pros API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support Cons No complaints at this time. The software works as we expect. Alternatives considered [CityGro](https://www.capterra.com/p/141114/CityGro/) [Paytronix](https://www.capterra.com/p/125566/Paytronix/) Reasons for choosing Spendgo See above responses Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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