Who Uses This Software?

Office Chat is an intelligent & secure instant messaging app that serves businesses with 2-100 employees in a broad range of industries from medical services, insurance, real estate & not-for-profit.


Average Ratings

110 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Pricing Details
    Discounts for non-profits - https://officechat.com/office-chat-pricing
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • MangoApps
  • www.mangoapps.com
  • Founded 2008
  • United States

About Office Chat

Office Chat is a desktop & mobile HIPAA-compliant messaging solution for small & medium businesses. It comes with features like delivery confirmation, priority messaging, group messaging, 1-to-1 messaging, broadcast messaging, secure attachments, built-in integrations and full administrative control for a broad range of industries from medical services, insurance, real estate, repair services, cleaning services, travel, legal, automotive, manufacturing, educational institutes & not-for-profit.


Office Chat Features

  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony

Office Chat Reviews Recently Reviewed!


Our whole office loves officechat it is easy to use and a great way to pass on messages.

Mar 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That you can have a group chat in the office, as a travel agency if we want to send a message to multiple people we can. It is so easy to just type a message and send it instead of having to write it out on paper (saving paper aswell which is a bonus). Price is very good also!

One thing I REALLY like is that it shows two green ticks once it has been delivered so that I know it has actually reached the other person and I dont need to follow it up.

Cons: Sometimes the office chat will say 'idle' and then messages wont get delivered even when we have signed in, I think it does this when we havent used it for a bit during the day maybe? This is annoying because we use it every day.

Something I know everyone in this office would prefer is maybe like a box on the right hand side stay there until the message is opened so we know we have messages, I know it lights up orange but with so many icons down the bottom sometimes its hard to miss, I know a previous chat we used to have had this and it was much better to have something hover there to remind us we had messages.

OfficeChat

Sep 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When we did our research for a new officechat software, we were really impressed with the features that are available & the ease of use for the end users. Setting up the users is very simple & easy. Just needed to give the end users admin rights to install the software. Very easy to create groups & place people within. Reporting is really great & one is able to turn on & off features with a click on a button. The self destruct can be set with a timer which comes in handy when discussing private & confidential information.

Cons: When opening a ticket, waited for most times 24 hours to hear back from them. However, they do have the option to call in if required, however, since this is a virtual company, they prefer either chat or email

Overall: They prefer to be paid via credit card & do not really like invoicing. However, our company does not issue company credit cards & had to email back & forth asking if possible to set up for invoicing instead of credit cards. They were very helpful & understood our situation & were willing to make the change for us - even though this is not the norm for them.

We use this to bring employees from 4 offices right to each of our fingertips.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can easily find other employees that I work with and send them a message. I also like the features like "show when read", "delete after read', etc. I really like the one that shows me after the other person reads it. No one is able to say that they did not get the message because I have a read receipt. I also like how easy it is to attach a file and send it off.

Cons: I do not like the lack of emojis. I know this is a very simple thing, but that is really the only thing I can think of. I really would give this program a 10 out of 10. I can't think of any other problems I've had with this.

Overall: To keep in touch with our other co-workers in different offices around the state.

We use office chat heavily throughout the day to communicate with our small team.

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software provides a very user friendly office chat that has a simple interface making the learning curve easy for anyone who has ever used an instant messenger. It is not overburdened with a lot of additional functionality. It sticks to the basics and doesn't become distracting. It also allows for visible customizable away messages/indicators in the chat window so that everyone can see specifically what is going on with each team member at a glance. Finally, the live chat support is incredible. chatting with a real person who can walk you through any use of the product and takes your live feedback is outstanding, especially for the cost.

Cons: Messages sometimes appear out of order. The away messages/status indicators sometimes will not be updated across all users instantly. After being set statuses sometimes revert back to the previous status without reason. It lacks the ability to save more than 5 recent custom statuses.

Service functions as intended. Nothing too impressive, but does what it needs to do well

Mar 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Straight forward and simple application. Works like any text chat system. Easy to communicate with other members easily.

Cons: With respect to the PHONE application, I would appreciate being able to silence notifications when messages are sent in certain groups. Having my phone vibrate every single instance a chat message is sent in a chat group I am in (though may just be monitoring, not even actively participating in) is obnoxious at times. Being able to have a notifications occur only if a new message hasn't occurred in "x" time interval, or just silence all together for certain groups would be appreciated. However, if this feature is already available it is not readily apparent to me.

Overall: Easy to use, simple interface. Easy to communicate with co-workers

OfficeChat really helps us connect across the office or across the country. File sharing is great!

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to communicate across the room or across country

Ability to quickly easily share files

Pop-up notification for new messages (this was VERY important to us)

Ease of installation, setup, and implementation

A very nice replacement of Yahoo Instant Messenger

Instant notification of new messages

We are a small office of 10 people. We had been using Yahoo Instant Messenger for years to quickly communicate across the office, when we didn't want to "yell" to one another :) But when YIM stopped functioning as we needed, we shopped around. OfficeChat does everything we need, and it's very reasonably priced. I highly recommend it. We had looked at several potentials, but NONE had measured up like this one.

Cons: We really have no cons to this product. It does everything we need. The only thing that could be better would be if it were free :) But really the pricing is extremely reasonable.

Overall: Quick, easy, interoffice communication with instant pop-up notification

Easy file sharing

Our small office utilizes this program on a daily basis and loves the convenience it brings.

Mar 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Our employees most appreciate that you can download it as an App on your phone, so you can keep in touch and communicate even when away from the office.

Cons: On rare occasion, the messages can lag and cause a mix in communication. Also starting a new conversation to a new co-worker sometimes wouldn't show what you had sent so it was unlcear if you had sent the message.

Overall: An increase in ease and convenience of minute to minute, or daily communication that is necessary throughout the office between co-workers.

Awesome software for communicating with coworkers

Jun 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Officechat is very simple to use. Simple sign on with your same company email address. You can have a list of most recent or frequently contacted coworkers, and you can have access to a list of all coworkers within the company that are logged in. You can also see their status, to see if they are actually at their PCs or away from their desks. Also, you can send images, gifs and other documents through your chat window.

Cons: The software feels somewhat clunky at times, and once or twice a month we loose connection to the service for several minutes during the day. Not sure if related to an issue with the company providing the service or with our Internet connection.

Overall: We are able to have instant communications with coworkers.

Capterra-loader

Very easy and convenient to use. I use it 90% of the time

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I work in Escrow and a lot of my co-workers are in another location and its easier to ask a quick question without having to send an email only to have it get lost in the sea of the other emails that we receive on an hourly basis. Using this sends a ping right away to the recipient and allow for my questions to get answer much quicker than sending an email

Cons: The only thing I don't like about it that the chat screen still shows old chats from employees who do not work at the company any longer and for some reason I can not find a way to remove them. All of our old chats are on my dashboard and I would like to remove them. If there is a way to remove them, I have not found it yet.

Capterra-loader

Perfect Solution For Our Needs!

Mar 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was easy to setup on both client workstations and on the server. The integration with Exchange also went smooth! Starting conversations and sending small files over chat saves us a ton of walking around time to the various departments or having to send needless emails. Love the product!

Cons: Occasionally we won't get a notification for a chat we received but that's not too often and it's usually isolated only to the mobile app version.

Overall: Easy to setup, quick communication, and simple file sharing

Easy to use and really makes communicating in the office WAY easier!

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that in our office we can easily send messages to the whole office or just one employee, without having to get up and walk to the office or bother anyone while they are working. We can all easily send messages and even cute gifs and emoji for phone messages and reminder notes. We can send messages about clients waiting for appointments when the person's line is busy and we can't call them to let them know. It's a great program to use and easy to learn in minutes.

Overall: Easy to use and frees up a lot of time that we used to waste having to walk messages to people's offices. Quick and easy to use and even pretty fun with emojis and gifs.

I am a team leader of 10 technicians. We use it to stay in touch, as well as with our dispatchers.

Mar 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like several things about Office Chat. I like how you can customize your icon with a picture. Also, how you can create groups as needed.

Cons: Having to log in almost every time. Also, having several conversations open and being unable to delete them.

Overall: The ability to stay in communication with the techs and dispatch, simply.

Easy and Fun to use

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use. It's very convenient when you have multiple offices and you need to communicate quickly with co-workers. The read receipt function is helpful as well.

Cons: There is not really anything I have experienced that I did not like about office chat. If I had to choose something I like the least about it I would have to say that when I'm typing something and a message box pops up whatever I'm typing starts being typed into the message box.

Never have had a problem and is an easy way to communicate with co-workers

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer friendly and easy to use, find it friendly and interesting. Glad my company has selected office chat

Cons: can't think of anything that I find to dislike about this way of communicating - easy to use and I use it daily to communicate with co-workers

Overall: Easy and friendly way to communicate with my co-workers

Office chat creates a smooth and efficient platform for communication with teams and individuals.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the alerts pop up instantaneously - you don't have to have office chat open for someone to send you a message. It is always running in the background.

Cons: I do not like that you cannot delete the previous chats because you are not the "administrator". However, it does keep the conversation work-related and doesn't lead to being off-topic and inappropriate. I don't like that you can't select and delete previous conversations, even if they are 6 months old.

Overall: I am able to quickly ask questions and look back at an old conversation. I am also able to share the same information with an entire group immediately.

Easy to use. Great, simple interface.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the fact I can mute conversations that I have nothing to do with. It seems that the software is pretty reliable as well (Mac OS) I dont have any crashes and the interface is easy to use with a quick glance.

Cons: I do not like the fact it tries to run during startup. I consider myself an advanced Mac OS user and was easily able to stop this from happening, however most people would not, and that is an issue.

Easy to use

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Able to message co workers in our other offices. They now have the emojis and gif functionality which is awesome when you want to have fun messages with your co workers. Also love read receipt function when you need to know if others have read the important messages.

Cons: If you are busy working and a message box pops up, you will start typing in the box instead of where you were working. Very annoying.

We really appreciate the way this helps us in the office

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the fact that you talk to each individual in the office privately or you can set up a group message to talk to everyone.

Cons: The thing I like the least is that when the program opens when I start my computer, it just stays open on my screen. I would like it a bit better if it would just open in the background and stay open back there until I need to send or I receive a message.

Office Chat is simple to use, and very fast. I can have instant IM communication with 1 or many.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like being able to get instant information from anyone in my company. This is especially useful with our technical team, because they usually get back to me immediately with an answer. I also like it when multiple people are on the same chat, working in a colaborative way.

Cons: I sometimes get confused with what group chat I am in. You may have several groups set up, and several people will be the same but not all.

Overall: Instant communication with anyone in my company. I also am able to use it with my desktop computer as well as my iPhone.

It's fantastic as long as people turn it on...

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that users can post their own unique photo or ID to personalize the screen

Cons: My biggest complaint is that if someone gets to work and forgets to open their app on their desktop, sending them a message is pointless. Also, I would like the phone app to allow me to sign in with my fingerprint and not have to remember my password, which I am not very good at doing.

Overall: We have been able to solve the issue of transferring documents from offsite personnel to in-house personnel instantly rather than through email, which is not always instant.

Very easy to use

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most valuable piece to me about this software is the ability to share files. This is so quick and easy to do.

Cons: My least favorite piece about this software is sending files. If you hold the file over the chat box it will continue to duplicate until you drop it. That is a little frustrating.

Overall: Being able to share files and being able to talk with my colleagues instantly.

REALLY ENJOY THIS PROGRAM

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THAT OUR OFFICE CAN COMMUNICATE VERY WELL WITH THIS PROGRAM, WE DON'T HAVE TO GET UP JUST MESSAGE FROM OUR CHAIRS.

Cons: HAVE HAD TROUBLE TRYING TO DELETE MESSAGE THAT SOMEONE WROTE ME DID NOT WANT TO DELETE THE WHOLE CONVERSATION JUST A FEW LINES.

Overall: COMMUNICATION IS THE GREAT BENEFIT FROM THIS SOFTWARE OUR OFFICE HAD ANOTHER CHAT SERVICE BUT WE WERE NOT GETTING ALL THE BENEFITS.

Office Chat is a great place to keep the office informed quickly and efficiently.

Mar 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It just works. Great functionality. It's very convenient for getting information to and from employees even if they're out at various job sites.

Cons: The only negative experience I've had with Office Chat is that some media is not able to be copied and pasted into the chat, but that could be operational error as well.

Overall: It is quick, easy, and fun to use.

Light software helps with group chats and document sharing. Doesn't hang !

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1)Document Sharing

2) Announcement feature

3)Doesn't take time to load chat history.

4) We have another in built chat on the tool that we work , I am glad there isn't any dispute between the 2.

Cons: 1) It takes sometime to load when the system boots up.

2) In my system ping comes after I get a chat. What Crazy !

3) Finding an option to change group name wasn't easy.

4) Pricing should be a bit competitive .

Overall: Dedicated Chat software that helps share files. I like the announcement saves me effort typing an email to all.

Great tool and convenient for in and out of the office.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The gifs and quick replies. Its easy to use and convenient. The new features are also nice as well. Also, what might be an operator error is getting added and messages to other groups sometimes but that has since seems to be resloved.

Cons: When starting a new chat differently from the new function is will not load your previous messages until after you send the new chat and you can't start that "new" chat with sending a picture.

Overall: Quick and convenient, non-direct/formal chat software to use with colleges.

Great, simple and lightweight office chat feature.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: If you are looking for a way to chat to coworkers without having to get up or let them know clients are here, this is perfect. we don't use anything else but for this reason and it fits our needs perfectly. we aren't looking for a huge software that does everything, rather just a simple chat software, which this does.

Capterra-loader

Very useful, easy to implement tool

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, & speed to implementation. Very reasonable cost. The only software we found for chat that was inexpensive, easy to set up and use, & had no compatibility issues.

Cons: it's not as 'trackable' or auditable as email. From a data protection standpoint, & also for legal forensics, it would be nice to have a permanent archive that is easy to access for admins. I don't this that Office Chat offers this.

Overall: it provides quick communication between team members & offices (various teams are using this).

Working with office chat has streamlined a lot of the communication short falls within our team.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that documents can be sent via the chat as well a that you are able to see if the person you are reaching out too is available or busy.

Cons: I have not found an aspect of office chat yet that i would consider a con. For our application Office chat provides what we need for great value

Overall: Quicker easier communication

It's nice to have an interoffice chat that is HIPAA compliant, working in a medical office.

Mar 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and the app comes in handy when I'm out of the office and staff needs to contact me.

Cons: On my desktop, it doesn't always notify me when I receive a message. So sometimes I will not realize I have a missed message until I go to send someone else a message.

Overall: Use of HIPAA compliant chat within medical office

Good handy tool for interoffice chats

Mar 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to set up & use. We had been using the Yahoo chat but didn't like the changes they made in 2016 and this fit the bill nicely.

Cons: If someone chats to you while you're typing, you type automatically switches from whatever your working on and enters it into the chat window

Overall: easy communication throughout the office

THIS IS A GOOD SPARK TO OUR WORK ENVIRONMENT AND I AM GLAD WE GAVE THIS A CHANCE BECAUSE IT FITS.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I REALLY LIKE THE EASE OF IT AND BEING ABLE TO COMMUNICATE WITH COWORKERS IN A MATTER OF SECONDS. THIS IS AWESOME.

Cons: I HATE THAT SOMETIMES IT GLITCHES OUT AND SHOWS THAT PEOPLE ARE OFFLINE WHEN THEY ARE ONLINE AND SOMETIMES IT DOES NOT LET ME SEND MESSAGES AND I HAVE TO RESTART THE PROGRAM

Overall: IT IS A GREAT ADDITION TO OUR CREDIT UNION AND BEING ABLE TO COMMUNICATE WITH MEMBERS AT THE CLICK OF A BUTTON. IN THE CREDIT UNION WORLD, IT JUST MAKES LIFE EASIER INSTEAD OF WALKING OUT OF YOUR OFFICE WITH A MEMBER.

Great, convenient software

Mar 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Fast, reliable software that gets the job done. Easy to use and works on windows and mac seamlessly. I use it in a environment that chat services are a must. Office chat is a life saver.

Cons: Sometimes i have to log out and back in to refresh the chats and i don't messages on my phone at times.

The overall experience has been great. Reliable communication when the application is left open.

Mar 15, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows us to keep in contact with each other. Instead of having to call someone to communicate. thanks

Cons: notifications aren't reliable if the software is completely closed. When you've received multiple notifications, you have to delete the window to get the notification to go away.

It's an easy tool to communicate with coworkers.

Mar 19, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use. I can find my coworkers with ease. You can also include a picture and a brief description.

Cons: I find it hard to include two people in a conversation. There have been certain file types that I cannot attach to my message. I can't recall the type

Overall: Better communication among peers

program works better on smartphone app than on a desktop. Have to refresh frequently on PC

Mar 16, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Smartphone app is very convenient, the program is free, and it is HIPAA compliant, which is vital to our company

Cons: The software for the PC locks up if you don't refresh the page often enough, and sometimes messages get missed if you do not think to refresh it for new messages

easy to use

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy and clear the program is. Not everyone is tech savvy and i would say this is very straightforward. Easy to shoot someone a quick message when you don't want to send an email.

Overall: We can shoot a message for a quick response so it does not get stuck in a box full of emails.

Office Chat is excellent and easy to use.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I like the graphical user status display and combined message indicator. This has been very intuitive to help avoid searching for a coworker, and keeping up to date.

Cons: Toolbar not intuitive, have to search for the tools options, also the inability to customize the status and message display- suggest something where it can be scaled, user priorities set, custom notifications of user activity.

Overall: Not having to leave desk - improved focus.

Works well

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Quick access to my colleagues, ability to attach files, instant group feedback, office visibility, ease of use.

Cons: Application never closes down completely, group chats can be distracting it would be nice to keep alerts from buzzing in when app is turned off on my phone.

I really like OfficeChat because it enables our employees to send messages without having to call.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and reliability. It enables us to chat among staff without waiting for emails, that tend to bog us down, and it helps our productivity immensly.

Overall: Ease of use, increase in productivity, best way to chat among staff, and it saves us a lot of time/confusion with client interaction.

Capterra-loader

Easy to use!

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This chat tool promotes a good environment and a faster communication between co-workers. The GIFs and emojis make it fun while working.

Cons: Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish.

Great realtime software. Quicker than email in the office!

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software is very very easy to use. We have people of all ages in our office. There is no dis-connect. The great part is that is has sound notifications so I know when someone messaged me.

Cons: I guess the price is probably the biggest thing.

We love Office Chat! Simple, affordable and well-rounded tool

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I can use the app on my phone to communicate with all team members back at the office. This expedites our projects and reduces delays.

Cons: Only that I didn't find it sooner! We tried multiple messaging apps before finding this solution.

Use it to talk to customers and partners all the time. Very useful.

Mar 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: You can send files and quickly communicate with people. No downloads required. The GIF insertion is hilarious and helps us build a relationship with our partners.

Cons: It goes down sometimes. Not for long periods but it does. When you are communicating with a customer or a partner daily it can be inconvenient.

Overall: I can communicate quickly while being on the phone with the customer. Works great in our field of tech support.

Office Chat is the way to go for an independent chat program!

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: EASY to install and administer. Great reporting features. Great admin console with a TON of bells and whistles that I would have never thought of using. Love the mobile app. Very granular on controls. "Self Destruct" option is great for the sharing sensitive information.

Overall: Cut down email box sizes. Quicker responses from colleagues. Can see if someone is away from their desk with the "idle" notification.

Loving everything it does!

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like the fact that we try to communicate easily with our other coworkers, avoiding to reach them by phone.

Cons: I don't have any regrets about using this software, I just love everything it does! Loving everything it does

Overall the product is good, we had some issues early on but solved now.

Mar 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Quick & responsive, works well for keeping a large group connected. Easy to use across different platforms mobile & PC.

Cons: Customer support is the one area is what leaves room for improvement. Other than that it works well.

Very convenient for our business

Mar 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to send attachments is a great feature, as we now don't have to wait for emails to come through etc. Office Chast is fast & easy to use.

Simple and useful tool for internal and external use.

Mar 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a very easy use tool that allows to communicate on a nice way in between co-workers on a daily basis. the fact that you can use icons and gifs animations is a nice plus.

Cons: The platform could be more attractive and the interface could improve the view on a more dynamic way.

Overall: Effective communication on a easy and fast way with co-workers and the fact of share any file on a daily basis.

I love office chat. Helps us be more productive and communicate better while in the office or out.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use. There is an app on all platforms and it can be used on desktop and laptop computers.

Cons: I wish there were a few more ways to customize my personal view of office chat besides the actual chat.

very functional

Mar 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use is the best feature with this product it allows quick communication. the pop up feature is good.

Cons: I dislike not being able to delete old conversations without including everyone in the chat. If I delete a conversation from last year to clean up my screen why is it necessary to included everyone in the action?

Overall: instant messaging to the entire office

For the employees that use it regularly, it seems to do the basic needs.

Mar 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: It's ok. Have used better but we don't need better at this time. It's easy enough to send messages.

Cons: I think without everyone using it it doesn't get used to what it could be. I would like to utilize the knowledge of whethere someone is in the office or not more. Currently we only see that they are idle but that is a user issue....NOT Chat issue.

Capterra-loader

Great platform to keep in touch with employees

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that we can chat easily even on our laptops and not only have to use our phones everytime we want to chat or talk about something .

Cons: There is nothing I don't like I like the fact that I can chat even if i'm in the office or out of the office so its convenient and working great for me

Overall: It is 100% working well for me and I love it

Accessibility to others it so easy!

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's so easy to group multiple people together, or have individual conversations. It never "crashes" or has glitches which is a huge bonus, and you can access it via phone as well.

Cons: I wish you could delete individual conversations with people. You can leave group chats, but you cannot delete individual conversations with people.

Great app, I really like the fact it is encrypted.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I can text information that I would not normally text through cell service SMS. It is very easy to use, and love how fast it is.

Cons: Occasionally I have to check to ensure it is open or the notifications don't come through. Honestly that is the only issues I have seen.

Overall: Able to talk to my employees freely at anytime of the day or night.

It's a really nice software to use, easy, exactly what we need to comunicate amoung us.

Mar 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It's easy to use, really useful, you can create group chats, when you receive a chat the pop up appears. Nice.

Cons: Reminds me to MSN. I don't really can't think in something wrong right now with this software, it has been really helpful.

Overall: It's a friendly-user software, we can share pictures, activities, emogis, GIF amoung all the users..

Awesome tool for interoffice communication!

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to chat with everyone in the office and I never have to pick up my phone! I can send off quick messages and get the responses I need in no time. Way faster than email!

Cons: Sometimes I don't see the notification that I have a new chat but I think it just pops up when I'm not looking!

Office Chat makes it easier to send information between office staff and our therapists.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Messages are secure and promptly delivered. Easy to send a group message that all the office staff and therapists get at the same time.

Cons: I have to notice the color change on the icon at the bottom of my screen if I forget that there has been the auditory notice.

Overall: Timely messages are sent and received.

It's easy to use

Mar 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use, I have never had an issue using this software. I have been pleasantly pleased with this software.

Cons: I haven't ran into any cons. this software is easy to use and I haven't had any issues so no complaints.

Overall: I can stay at my desk and not have to walk across the office to ask a simple question

Easy to use. Very helpful.

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: What I like the most is how easy it is to be used. Simple and fun platform that allows you to communicate with your team.

Cons: Sometimes we get disconnected but not sure if our Internet connection has to do with it. Other than that all good.

Overall: It's easy to use. It helps me communicate with my team faster.

One of the most essential tools used in our office to date.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its ease of use is yet to be matched by any other software tested.

The functionality is also one of the best I have used.

Cons: If is had any complaint, it would be the slight delay in getting notifications. Although only minutes late, it would be sweet if it were just a bit faster.

Me and my co-workers get along way better thanks to office chat.

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It makes internal communication easy and more efficient thanks to the instant message feature, emojis, makes it super friendly.

Cons: The gif feature takes longer to upload the images and we would love to have different background colors.

Overall: A cool and fun way to communicate with co workers.

Great product, few glitches

Mar 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: fun features (emojis, gifs), easy to use, great way to easily and quickly communicate with staff around our clinic

Cons: I don't always get notifications on the phone app, and I get signed out randomly without realizing it (computer and phone apps)

Overall: No need to use pagers anymore!

It's been awesome

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use, group chat for projects and private messages. Being able to have this on my cell phone and other managers cell phones

Cons: Having the software installed on a shared computer doesn't seem to work. It only installs under the person that installed it last

Very easy to transfer files - my favorite part.

Mar 16, 2018
2/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of transferring files. It saves a lot of time. It is also easy to look back in the history and see everything that was transferred.

Cons: Have to refresh the page often. Not sure if it is crashing or what the deal is, but it happens to my coworkers as well.

I use office chat daily at the office, we communicate with coworkers by this platform.

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is fast and effective, I like the fact that has emojis and algo GIF which makes it a different experience.

Cons: I'm not sure if it is my computer or the software but sometimes the emojis or GIF are to slow to download.

Overall: A faster communication between co-workers.

Office chats works quick and easy with our financial institution and easy to communicate!

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that it is relatively simple to use for all employees. Easy access for everyone and all employees use it on a daily use.

Cons: Nothing, the software is great. There is absolutely no cons for this app. Our financial institution uses it on a daily use.

EASY TO USE

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PRACTICAL, IT IS VERY EASY TO USE, ITS AFFORDABLE, I THINK IS A VERY GOOD PRODUCT FOR OUR OFFICE IT HELPS KEEP OUR STAFF CONNECTED.

Cons: NOTIFICATION SOMETIMES TAKE LONG, SOMETIMES ITS HARD IT TAKES TOO LONG TO UPLOAD VIDEOS AND PICTURES

Overall: KEEK OUR STAFF CONNECTED

Easy to use app

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Quick access to all my coworkers at all times of the day. I get to see if they are away from their desk or not.

Cons: It take a little while for the software to load. I would rather it load in the background and when I get ready to use it I can pull it up.

I have used Office Chat for over 6 month and I find it as great tool for instant communication!!!

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: it is fast and easy to use, have the ability to create groups, share emojis and and .GIFs, can have multiple conversations at the same time.

Cons: The interface is not very attractive, I would like an option to share media files, similar to smart phones

I Like it.

Mar 16, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are able to talk in groups. very easy to use. I like the fact that u can have private message one on one

Cons: Would like to have more sounds to change too. want to be able to delete the whole conversation just not my chats.

Overall: Able to communicate with co workers

Using Office Chat has made it so easy to communicate with everyone within the company I work for.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that our whole team can communicate with each other. There is less running around the office unnecessarily because I can see if my coworker is on the phone or in a meeting or not even in their office. Our CEO also can let us know when to head in for a meeting instead of coming to chase all of us down.

Cons: Sometimes the messages can take a while to send or be received which can kind of throw you off if you don't know to scroll up to reload your messages. It is not a huge problem, but maybe for first time users it might be helpful to find a way to receive and send messages faster.

Office Chat

Sep 10, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: I like that Office Chat is an app that allows admins to view other chats. I also like the group chats that we can create.

Cons: The app will freeze at times and cause computers to freeze.

Overall: A benefit is the newer options of being able to send attachments.

Office Chat is a great replacement for AIM

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great software to use with employees a they do not have to have it linked or downloaded to their cellphones

Cons: I wish I could control the volume of the program so incoming messages will be louder than the other programs running on my PC

very easy and quick way to communicate

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: how there's is an app for this software and I can get on office chat anywhere from work or home which is very convenient.

Cons: when you're scrolling through the conversation and someone messages, it takes you back to the newest message.

easy fast depenable

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use , no steps at allwhen i need to use it it is very helpful in communicating with my fellow peeres in regards to loans . we are able to to utilize this chat and avoid calling each other in matters that do not need phone call . i will recommend this to all member

Cons: i dont see any flaws. this day in age we do not need voice calls , the chat system is fast , user friendly and efficient. again i do not see any flaws what so ever and will recommend this to all that i know , it has change work habits tremendously

Overall: easy access to all , better fast communication with members and employees

Convenient !!!

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to ask a quick question without having to stop what you're doing. We have a scheduling department so if they are on the phone with a patient and need a quick answer, all they have to do is type a message and get an answer on the spot.

Cons: I would like to be able to delete an entire conversation instead of just my part. If a message has already been taken care of I prefer it to no longer show.

Overall: Fast and easy

It's a great way to communicate inside your organization.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It helps you to keep a constant and faster communication with any colleague.

Gif and Emojis make it fun.

Cons: Could add more font colors and styles and where you upload the picture make it more user-friendly and easier to find.

Amazing!

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The most amazing thing about this software is that it makes the conversation to be direct and efficient.

Cons: Sometimes the software disconnects for some reason, even though the connection of the service is not down.

Easy to communicate with coworkers

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It reminds me of AIM since I am already know how to use that. Also, it is easy to find my coworkers with.

Cons: sometimes I don't always see my notifications that can be annoying but for the most part no complaints.

Office Chat has served our business needs very well.

Mar 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I believe (was told) that it is very secure. It operates much like the other email sites I use personally, so it is familiar. We have had no problems with it as an agency that I am aware of.

Cons: The page has a lot on it. Because I have ADDI find that it has too much visual stimulation for me. I can easily miss things.

Overall: It does it's job well. I haven't had any glitches that made me need to call IT about, which is great.

it is helpful without the interruption of a phone call

Mar 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is instant and it allows me to "roll" back the conversation to verify information that was previously mentioned. I also like that I can print off the conversation to bring the question to others not signed in.

Cons: I wish that the dialog screen wasn't so far down on my computer screen. If I could move it around, that would be so much more convenient for me. also, is there an option for a sound to go off when a message comes through

Overall: I have instant access to one of our major distributors. And they have instant access to me without the interruption of the phone.

This was the perfect addition to a very busy office!

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have full control over the software and our messages allowing us to communicate over many departments with ease.

Overall: Makes communication between large groups across our company simple and easy!

Capterra-loader

I love Office Chat!

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use! I love that you can send files to other people very easily!

Cons: I had a few times where I had an unread message and did not know where it was - BUT customer support helped me find it very easily!

Overall: It is fabulous! I can share files with my boss from home or in the office. Super easy. I love the feature that you can find any files you sent by doing a search of files. Highly recommend.

It is great to send a quick message to co-workers for info while on the phone with customers

Mar 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use. It has fun customization features and the Emojis and GIFs are fun to send to co-workers to keep things light at work.

Overall: Fast communication with co-workers

Capterra-loader

This is a great way to maintain contact within your office via electronic communication.

Jun 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like this product as recently my institution has chosen to move away from blackboard which we used for Instant messaging. Office chat is simple and easy to use.

Cons: It can be difficult to locate your chat history. Thus far that is my only complaint as we have only used the system for a small time.

Have had a very good experience with Office Chat, no problems whatsoever!

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the ease of not having to get up to a different office! I like that you can send emojis and gifs, which makes it fun!

I don't use it very often but, it really helps me connect and work with our employees out of office.

Mar 16, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Its instant messaging and the network built is amongst the company's employees. It makes it very easy to connect with coworkers' out of office or working from home.

Cons: I can't freely adjust the size of the windows or adjust the size of the font.

It has a minimum size for the windows, which to me is too big, along with the font. I can't delete chats from the main screen, and if they do, then it's been made difficult on how to do it.

Overall: Being able to connect to coworkers out of office more instantaneously.

Fantastic! Super easy to use.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've found Office Chat really easy to use and I also love that I can see when other users have seen my messages.

Cons: Very little to complain about but sometimes messages between myself and other users haven't come through (they can see the message has been sent but I haven't received it).

Overall: I was able to remain in touch quickly and easily with my employer and admin staff, either over the computer or work phone app.

I've been using this app for a couple of months with my company and it's really helpful.

Mar 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: We used to use other email company and only one email per store. Now that each employee have their own email it's more professional and easy to communicate each other between the company.

Cons: This service is great but I would like that the Chat page and the Email page were in the same, it's kind of inconvenient to have 2 different screens, one for the chat and one for the email.

My experience has been very good

Mar 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Office Chat is very user friendly, and easy to navigate. I like that you can send attachments and that it's accessible from you smart phone.

Cons: Office chat sometimes doesn't show what you have said in the chat, it only will show what the person your chatting with replies.

Overall: The benefits I get from this software are being able to keep in contact and reply quicker than email to my co workers.

Easy to use, Great feature within a busy work place.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it pops up on your co-worker's screen so they cannot miss your message. Quick and easy communication within a large office. I also like that it logs onto the system when you log onto the computer.

Cons: Easy to exit out of and miss messages. Other than that, I do not have many other complaints about the system.

Overall: Increased communication within the office.

Solves your inner customer communication needs

May 16, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Keeps you in communication with people from the company you're working at, no matter where their location is. Message notifications are delivered to your mobile app, web app, and desktop.

Cons: Chats can sometimes crash, so I believe it is not suited yet to handle big chat rooms. No GIF's are displayed, they appear as images, not animations.

I love office chat, it has really helped keep peace and calmness in our office.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast, easy loading times, direct messaging is simple and easy to use. I love how similar it is to other messenger chats, but it is more professional than most popular outlets.

Cons: You cannot delete history of chats. Considering all the other outlets that are free, the fact that you have to pay to use the full software is a let down.

Office Chat

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Having offices in multiple locations that interact with each other consistently throughout the day the group chat is a very fast efficient way to do this. Much faster and easier than calling other offices especially when other lines are tied up.

Cons: Idles out after some time and some messages appear out of order.

We can easily communicate within the office.

Mar 16, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We can easily communicate within the office and with other employees outside the office. It makes things quicker and easier.

Cons: It doesn't always show all messages. It will pop up but when you open to read full message it's gone. It doesn't always make a sound to notify you of a message. You can't print a message.

Capterra-loader

We have had a great experience and wonderful integration.

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that Office Chat connects our whole office, even those who are out traveling. We are able to keep up to date on all the events.

Cons: The only criticism that I have is that you cannot just delete unwanted old conversations. You have to leave the group and then it sends out an alert to the others.

it is easy to communicate with coworkers

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easiness of use to help with quick questions and comments to coworkers and I love the option to insert photos and screen shots.

Cons: The first message i send to somebody never shows up in my chat history. only from the second message forward

Overall: easiness of chatting with coworkers and convenience with photo attachment option

It meets our needs

Mar 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: It works for our needs. We only use it to send out instant messages to everyone on staff and a few users have this set up on mobile devices.

Cons: This is a bit hard to answer. We only use this product to send out instant messages to the staff, so other features are not being used.

Easy to use, and very easy to set up.

Mar 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that it was easy to start and distribute to the entire office. There was little to no training, because it was instinctive to follow.

Cons: The window pops up when a new message comes in, instead of just s highlight and preview in the footer.

Overall: Easy communication for the entire office.

Enables professional communication throughout the clinic which is instant.

Mar 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Rather easy to use and allows multiple separate conversations at once. Provides a sound when receiving messages.

Cons: Rarely, messages are delayed in sending or do not show on the sender's chat log. No notification sound is present when the user is actively on the program.