--- title: "Hashtag Loyalty Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hashtag Loyalty Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/173522/Hashtag-Loyalty/" page_type: "product" language: "en" --- # Hashtag Loyalty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hashtag Loyalty ## What is Hashtag Loyalty? Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue. How? Capture - Understand - Engage. Capture first-party customer data via experience enhancing touchpoints such as a Loyalty Program, Feedback or Reservation System. Understand collected data via simplified, actionable insights on customer behaviour and activity Engage customers at scale in an automated, highly personalized and human manner. ## What is Hashtag Loyalty used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹450 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hashtag Loyalty?[Manage this product listing](https://www.g2.com/products/hashtag-loyalty/claim_requests/new?auto=true) ## Hashtag Loyalty Overview Updated August 2026 AI summary Hashtag Loyalty enables businesses of all sizes to manage and enhance customer loyalty and engagement through features such as CRM, loyalty cards, membership management, and rewards programs. It offers additional tools for communication, discount management, gamification, member portals, and referral tracking. The platform is accessible via cloud, web, and a variety of desktop and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hashtag Loyalty 4.0 (1) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price ₹450 Flat Rate, Per Year Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.9 (3,835) Value For Money 3.0 (1) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## Hashtag Loyalty alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) ## FAQs about Hashtag Loyalty Overview ### What company size and specific industries is Hashtag Loyalty built for? Hashtag Loyalty is designed for small to mid-sized customer-facing businesses that rely on repeat visits, especially restaurants, clothing shops, and other retail outlets. It fits any outlet with a customer base that returns regularly, making it suitable for service and commerce businesses with ongoing repeat-purchase activity. Features and Usability ### What are the key features of Hashtag Loyalty? Hashtag Loyalty offers loyalty program tools for small businesses, including rewards management, discount management, referral tracking, and loyalty cards. It also includes CRM, member portal, and membership management features, plus activity tracking, feedback management, churn management, communication management, gamification, and reporting/analytics. Getting Started and Support ### What training and onboarding options does Hashtag Loyalty offer? Hashtag Loyalty provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for self-paced learning and later review of setup steps and product features. Getting Started and Support ### What customer support options does Hashtag Loyalty offer? Hashtag Loyalty provides chat support for customer assistance. Support quality details are not available from user feedback in the catalog data, so only the listed chat channel can be confirmed. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Hashtag Loyalty includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase campaigns and manage incentives for returning customers. However, it does not include **Third-Party Integrations**. Instead, the product offers **Loyalty Cards** (**34%**) and **Member Portal** (**31%**), which give customers easy access to their loyalty details and create a more connected brand experience, helping businesses improve retention and encourage repeat visits. Activity Tracking Track and document all activities across devices, networks, and other systems Churn Management Identify customers at risk of migration and activate strategies to retain them Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Discount Management Track products that are for sale at a reduced price or part of coupon promotions Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Hashtag Loyalty 14 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Free Trial Basic ₹450.00 Flat Rate,Per Year Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AR Ando R. Rédactrice community manager Luxury Goods & Jewelry ### "Fidéliser les clients en quelques clics" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 21, 2023 Pros Remise et autres avantages clients pour les fidéliser seront facile à gérer avec cet outil. Tout est disponible sur une seule interface pour un maximum de visibilité et de transparence. Et, c'est gratuit. Cons Jusqu'ici, je ne trouve pas encore de mauvais points à dire sur ce produit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.