# Fortifi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fortifi Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/173526/Fortifi --- # Fortifi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fortifi ## What is Fortifi? Fortifi is a complete end-to-end cloud based business platform making billing, marketing and support seamless, scalable and reliable. Fortifi offers in depth tools to automate, categorize, notify and increase productivity for your business in intuitive and easy to setup features ## What is Fortifi used for? [Business Management](https://www.capterra.com/business-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fortifi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fortifi.io&name=Fortifi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fortifi 4.6 (5) VS. [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.6 (1,416) Value For Money 5.0 (2) Value For Money 4.4 (1,220) Customer Service 5.0 (2) Customer Service 4.6 (1,369) ## Fortifi alternatives [4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.6 (6,033)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (13,570)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/173526/Fortifi/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Employee Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Management Manage, organize, and store contact information Document Storage Store and organize documents in a centralized system Email Marketing Create and send email blasts/campaigns Fortifi 11 features Create, manage, and send invoices or bills to customers Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Store and organize documents in a centralized system Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Track interaction history by documenting conversations for contacts Manage the process of attracting and converting business prospects into leads Automate workflows and trigger campaigns based on customer actions Log and store the source of contacts/leads Group leads or contacts based on their specific characteristics Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 5.0 (2) ### Starting price Contact vendor for pricing Free trial available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(4) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent WR Warren R. Team Lead Consumer Services ### "Great Billing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 16, 2021 Fortifi is used to manage customers' account details and subscriptions. Fortifi is used for all interactions with customers (Voice, Ticket and Chat) I recommend Fortifi as it's user-friendly and has everything in one place for the customer. With a click of button, you can jump to Interaction, Customer Account Details or Payments Pros Fortifi is a very user-friendly software. It manages customers' account details and subscriptions. Its the only application you needed to handle Voice, Ticket, and Chat interactions with customers. Fortifi allows agent or management view. With Fortifi you can easily switch between tabs to view Active calls, Calls waiting, and how many agents are available Cons The only issue i experienced with Fortifi is when I switch off VOICE interactions, I have to log out of the application completely for this to take effect Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Manager Financial Services ### "We use it for cloud based sass management" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 August 21, 2021 Pros Easy to use and reporting features are robust Cons Lack of clarrity and some poor customer service issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KN Kdrion N. Team Lead Consumer Services ### "Easy to use but has a Few Latency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 28, 2021 My overall experience isnt bad. I would definitely recommend Pros The software is a great tool to use. It is easy to use and a great tool for call centers / sales team Cons The system has a lot of latency. This occurs alot when the software updates or any system changes is made. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IL Ian L. Head of Biz Dev Internet ### "Fantastic Software to Use as an Affiliate Programme" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2019 Fantastic, 10/10 - Support for the software is excellent also. Pros Fortifi really raises the bar when it comes to a back end affiliate system. Reports are clear and concise, and also provide all information to not only the advertiser but for affiliates as well. Having used clunky, slow software in the past, that was slow to load, using Fortifi really is a breath of fresh air. Cons Not having the ability to do Rev share payouts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Josh B. Manager Sports ### "Enhanced our support processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2019 Our support processes have been majorly enhanced through using Fortifi. Our customer satisfaction reports have improved and we are better able to track any issues that we need to resolve in our solutions. Pros Before we were using Fortifi, we were trying to track support emails and issues raised with Excel sheets and internal communication methods, which became unmanageable and ineffective. Having tickets automatically created in Fortifi when somebody contacts our support email address now means that everything is easily recorded and tracked, with none of our clients ever accidentally not being replied to. The use of ‘canned responses’ for typical resolutions and checks that we can provide our clients also means that our support staff can contact and resolve our client’s issues much more efficiently. By using Fortifi, we have been able to further enhance our support service and maintain excellent feedback from our clients. The Knowledge Base has become a stand out feature of our business and is loved by our growing amount of users around the globe. We are able to easily create sections and articles with a mix of text, image and video content that has enhanced our user’s learning journey and increased the speed at which they are able to fully utilise everything our products have to offer. As our products regularly evolve, being able to update our existing content and add more has meant that our Knowledge Base has increased in size. The search tool in the Knowledge Base really comes into power by quickly taking our users to the content they need, but importantly, guiding them to the related content that they didn’t realise they needed until the Knowledge Base told them! Cons There are a huge amount of features available, but I don't use them all currently and i'm sure I could benefit from using more. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Fortifi Price, features and functionality Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)