--- title: "Fax.Plus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fax.Plus Software - reviews, pricing plans, popular comparisons to other Fax Server products and more." source_url: "https://www.capterra.com/p/173529/FAX-PLUS/" page_type: "product" language: "en" --- # Fax.Plus Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fax.Plus ## What is Fax.Plus? Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Availability on multiple platforms, including web, mobile, email, and more. • Set up team and manage multiple numbers & members • Programmable fax API • Compliant with HIPAA, SOC 2 Type 2, ISO 27001 • Data encryption • Date residency • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... ## What is Fax.Plus used for? [Fax Server](https://www.capterra.com/fax-server-software/)[HIPAA Compliance](https://www.capterra.com/hipaa-compliance-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 78% Neutral 3% Negative 19% Starting price $6.99 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fax.Plus?[Manage this product listing](https://www.g2.com/products/alohi-fax-plus/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fax.Plus 4.0 (32) VS. [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting Price $6.99 Other Starting Price $300 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (32) Ease Of Use 4.8 (363) Value For Money 3.6 (29) Value For Money 4.7 (273) Customer Service 3.6 (28) Customer Service 4.8 (233) ## Fax.Plus alternatives Highest Rated [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (2,927)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Fax.Plus Overview ### Which roles and teams benefit most from Fax.Plus? Fax.Plus is most used by business owners, founders, and executives who need a simple way to send, receive, and manage signed documents without dedicated fax hardware. Legal, HR, compliance, and administrative teams benefit from secure document exchange, recordkeeping, onboarding paperwork, and handling sensitive forms across distributed workflows. Answer based on 31 reviews Overview ### What company size and industries is Fax.Plus built for? Fax.Plus is built mainly for small businesses, which make up 87% of reviewers, with the strongest fit in health-related fields: Health, Wellness and Fitness at 19% and Hospital & Health Care at 10%. It also serves midsize and enterprise teams at 6% each, most often as a fax server. Answer based on 31 reviews Features and Usability ### What are the key features of Fax.Plus? Fax.Plus offers electronic faxing with email to fax, fax to email, fax management, delivery tracking, and status tracking. It also includes document storage, file sharing, electronic signature, API access, user management, audit trail, encryption, access controls/permissions, and compliance features such as HIPAA and PCI support. Pricing ### How much does it cost and what fees or limitations are included? Fax.Plus starts at $6.99/month for the Basic plan, with 200 pages, one number, and $0.10 per extra page. Premium is 13.99, Business 27.99, and Enterprise 79.99. A free version is available. Reviewers like the tier variety and savings, but note no rollover and occasional confusion about page credits and add-on costs. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does Fax.Plus integrate with? Fax.Plus integrates with 5 third-party tools and platforms, including Gmail, Google Drive, Microsoft Word, Slack, and Zapier. These connections cover email, cloud storage, document editing, team messaging, and automation, giving Fax.Plus a compact set of native integration options for common business workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Fax.Plus offer? Fax.Plus provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference for features and steps, and videos provide visual walkthroughs for self-paced learning and review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Fax.Plus offer? Fax.Plus provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. User feedback is mixed: some describe customer service as helpful and responsive, while others report slow replies, difficulty reaching support, and frustration when billing or account issues were not resolved quickly. Answer based on 8 reviews ## Features AI summary Based on 358 Fax Server reviews Capterra reviewers point to these as the top priorities when comparing fax server software: - **Electronic Faxes** (**56%** of reviewers rated this feature as critical) - **Delivery Tracking** (**46%**) - **Encryption** (**57%**) Fax.Plus supports all three features buyers rate most highly: **Electronic Faxes**, **Delivery Tracking**, and **Encryption**. Together, these capabilities help businesses send and receive faxes digitally, confirm document delivery, and protect sensitive information in transit, allowing teams to manage fax communications more efficiently and with greater confidence. Electronic Faxes 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create, edit, preview, and send faxes electronically Delivery Tracking 4.6 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Email to Fax 4.5 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Send and receive emails by electronic fax Fax to Email 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Receive faxes directly in the email account Archiving & Retention 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Encryption 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Convert data into a code for security Fax.Plus 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Caller ID: Identify the number and contact information of a caller before answering the phone - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Faxes: Create, edit, preview, and send faxes electronically - Electronic Signature: Digitally sign online documents - Email to Fax: Send and receive emails by electronic fax - Encryption: Convert data into a code for security - Fax to Email: Receive faxes directly in the email account - File Management: Create, save, and store files - FoIP: Send/receive faxes through fax over IP connection - For Healthcare: Software designed for the healthcare industry - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Reporting: Active reporting of data and metrics - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.1 (32) 4.1 Based on 32 reviews ## Pricing Value for money 3.6 (29) Free Version [View pricing plan details](https://www.capterra.com/p/173529/FAX-PLUS/pricing/) Free $0.00 It includes: - Send fax - Receive fax - Dedicated fax number - Email to fax - Scheduled faxing - Mobile app - Unlimited secure fax storage - Multiple fax recipients - Blacklisting - Google Workspace integration - Microsoft integration - Cloud-storage integrations - Sign.Plus integration - Slack integration - Zapier integration - API - Toll-free fax number - Fax number porting - Switch off fax reception - Export logs to CSV - Enforce fax cover sheet - Shared contacts - Mask fax number in header - Priority support - Multiple numbers management - User permissions and management - Analytics dashboard - Account custody transfer - Multi admin - Single sign-on (SSO) - Two-factor authentication - Advanced confirmation report - Advanced security controls - Access logging - Data residency - ISO 27001 - SOC 2 Type II - GDPR - CCPA - PCI DSS - HIPAA - Business Associate Agreement (BAA) Basic $6.99 Flat Rate,Per Month It includes: - 200 free pages a month - 0.1 per extra page - 60 max. pages per fax - One fax number - One member included - 30-day free Sign.Plus - Free access to Scan.Plus Pro - Email to fax - Mobile app - Unlimited fax storage - Multiple fax recipients - Send fax - Receive fax - Dedicated fax number - Scheduled faxing - Blacklisting - Google Workspace integration - Microsoft integration - Cloud-storage integrations - Sign.Plus integration - Toll-free fax number - Fax number porting - Switch off fax reception - Export logs to CSV - Enforce fax cover sheet - Shared contacts - Mask fax number in header - Priority support - Multiple numbers management - User permissions and management - Analytics dashboard - Account custody transfer - Multi admin - Single sign-on (SSO) - Two-factor authentication - Advanced confirmation report - Advanced security controls - Access logging - Data residency - ISO 27001 - SOC 2 Type II - GDPR - CCPA - PCI DSS - HIPAA - Business Associate Agreement (BAA) Premium $13.99 Flat Rate,Per Month It includes: - 500 free pages a month - 0.07 per extra page - 90 max. pages per fax - One fax number - One member included - 30-day free Sign.Plus - Free access to Scan.Plus Pro - Toll-free fax numbers - Fax number porting - Export fax logs to CSV - Switch off fax reception - Email to fax - Mobile app - Unlimited fax storage - Multiple fax recipients - Send fax - Receive fax - Dedicated fax number - Scheduled faxing - Blacklisting - Google Workspace integration - Microsoft integration - Cloud-storage integrations - Sign.Plus integration - Slack integration - Zapier integration - API - Toll-free fax number - Priority support - Multiple numbers management - User permissions and management - Analytics dashboard - Account custody transfer - Multi admin - Single sign-on (SSO) - Two-factor authentication - Advanced confirmation report - Advanced security controls - Access logging - Data residency - ISO 27001 - SOC 2 Type II - GDPR - CCPA - PCI DSS - HIPAA - Business Associate Agreement (BAA) Business $27.99 Flat Rate,Per Month It includes: - 1,000 free pages a month - 0.05 per extra page - 200 max. pages per fax - Multiple fax number - Five members included - 30-day free Sign.Plus - Free access to Scan.Plus Pro - Team setup - Admin console - Slack integration - Fax numbers management - Email to fax - Mobile app - Unlimited fax storage - Multiple fax recipients - Send fax - Receive fax - Dedicated fax number - Scheduled faxing - Blacklisting - Google Workspace integration - Microsoft integration - Cloud-storage integrations - Sign.Plus integration - Zapier integration - API - Toll-free fax number - Fax number porting - Switch off fax reception - Export logs to CSV - Enforce fax cover sheet - Shared contacts - Mask fax number in header - Priority support - Multiple numbers management - User permissions and management - Analytics dashboard - Account custody transfer - Multi admin - Single sign-on (SSO) - Two-factor authentication - Advanced confirmation report - Advanced security controls - Access logging - Data residency - ISO 27001 - SOC 2 Type II - GDPR - CCPA - PCI DSS - HIPAA - Business Associate Agreement (BAA) Enterprise $79.99 Flat Rate,Per Month It includes: - 4,000 free pages a month - 0.03 per extra page - 250 max. pages per fax - Multiple fax number - Unlimited members included - 30-day free Sign.Plus - Free access to Scan.Plus Pro - Single sign-on (SSO) - HIPAA-compliant with BAA - Fax.Plus API - Data residency - Zapier integration - Email to fax - Mobile app - Unlimited fax storage - Multiple fax recipients - Send fax - Receive fax - Dedicated fax number - Scheduled faxing - Blacklisting - Google Workspace integration - Microsoft integration - Cloud-storage integrations - Sign.Plus integration - Slack integration - Toll-free fax number - Fax number porting - Switch off fax reception - Export logs to CSV - Enforce fax cover sheet - Shared contacts - Mask fax number in header - Priority support - Multiple numbers management - User permissions and management - Analytics dashboard - Account custody transfer - Multi admin - Two-factor authentication - Advanced confirmation report - Advanced security controls - Access logging - ISO 27001 - SOC 2 Type II - GDPR - CCPA - PCI DSS - HIPAA - Business Associate Agreement (BAA) Value for money 3.6 (29) 3.6 Based on 29 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (28) 3.6 Based on 28 reviews ## User reviews Overall rating 4.0 Based on 32 reviews Filter by rating 5(18) 4(7) 3(1) 2(0) 1(6) Mentioned topic Sorted by most recent GK Grzegorz K. Accountant Accounting ### "Fax Plus review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 26, 2026 Fax.Plus delivers a modern, reliable, low‑cost faxing experience with excellent apps and broad international coverage. Most users describe it as easy, stable, and polished, though HIPAA limitations on lower plans, occasional billing friction, and support inconsistency can affect certain use cases. Pros The strongest pros of Fax.Plus center on price, global reach, security, and overall polish. Fax.Plus stands out as one of the best all‑around online fax services. Cons The biggest cons of Fax.Plus cluster around customer support, billing friction, plan limitations, and compliance gaps. These issues show up consistently across verified reviews and expert audits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ralph C. owner Health, Wellness and Fitness ### "Great product and customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 Signed up and began using the service almost immediately. Had some technical questions in the beginning and reached out to customer service and it was resolved quickly. Pros Ease of use and for the basic package a great value. Interface is super easy to manage and send documents. Cons Nothing! It's great. As previously mentioned, customer service is efficient and addressed my issue right away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tony B. Information Systems Specialist Machinery ### "Saved money, increased security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 10, 2026 Very positive. We saved money on phone lines, paper, physical hardware and IT-time to address intermittent problems with physical. We increased history access and kept private faxes away from the physical machine which is often locked to a facility location with a phone-line that might be in a not-so-private area. Pros Pure online experience is so much better than physical hardware. Physical breaks down eventually and needs frequent attention. When physical is down, you're still paying the phone company for the line. With online faxing you skip that. Also, the web portal is well laid out and easy to use. With online, history is saved and easy to find later when needed. Cons It would be nice to have better options to send incoming faxes to different email addresses. Whether thats a more expensive plan option I dont know. Often, the manager of the web portal is not always where the faxes need to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Ji Fang Z. Principal Psychologist Health, Wellness and Fitness ### "Solid online fax service for health practitioners" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 3, 2026 Solid online fax service for health practitioners. It is easy to send faxes, good user interface, intuitive, email confirmations of whether the fax was sent. Pros It is easy to send faxes, good user interface, intuitive, email confirmations of whether the fax was sent. Cons The compliance process is onerous and confusing. It has taken me three goes and it is still pending. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Filiberto S. Founder Computer Software ### "Only fax service in town." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2026 Amazing, it does what it says on the tin. It works, is super easy to setup and use. You have the desktop and native apps available to make things portable. Pros Super easy to setup, you choose your number and get going. You get multiple options to send faxes via the dashboard, email or the app. Cons Nothing really, it found nothing to be lacking or missing. You come into the service with a need and it delivers. Alternatives considered [iFax](https://www.capterra.com/p/198884/iFax/) [MyFax](https://www.capterra.com/p/213675/MyFax/) [eFax](https://www.capterra.com/p/174254/eFax/) Reasons for choosing Fax.Plus Easy of use and the clear messaging. The offer for Fax.Plus gave access to Sign .Plus as a trial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mike C. Managing Member Construction ### "Fax.Plus review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2026 Great value for the money, access is easy if website is bookmarked, online booking feature is a real time saver. Pros The value for the money and customer support are exceptional. I find the software compliant with our standards and the online booking is a guard against accidental deletion. Cons I have occasionally been challenged to make sure the fax is sent in the correct sequence of correct steps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Tammy R. Compliance Administrator Legal Services ### "Love Fax.Plus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2025 As a compliance professional that is responsible for ensuring that we use tools that protect the privacy and security of any type of data that we send, I love the Alohi Fax.Plus Trust Center. It makes my job so much easier and the customer service was awesome?? The system is so easy to use! I love it!! Pros \- Value for the money - Ease of Use - Compliance with Privacy and Security controls - SOC2 Type II certified Cons I had an experience where all of the pages didn't go through, but it appeared as if they had inside of the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JY Jeff Y. Technical Support Specialist Health, Wellness and Fitness ### "Great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2025 I'm a field tech and service fax machines/printers. This app helps me a great deal to send/receive faxes when testing equipment. Pros It's very easy to use and straightforward. I like the simple yet effective service and the app is easy to navigate! Cons No major cons to speak of. Maybe a little more feature ability or fax count with the free version, but I was able to get a good idea from what's offered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Stacey H. President Civil Engineering ### "They earned my trust. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 I first used fax.plus when my father was being admitted to a hospital and I had to use fax technology to get his medical records from his doctor to share with the doctors I had taken him to, doctors in different geographical regions. Fax.Plus was reliable and effective in this highly stressful situation for me and I have used them ever since. They proved to me that they can be trusted in time sensitive and document sensitive needs. Pros I can trust it to work. I like that it its easy to use, the fax is sent quickly and you receive a confirmation that the fax was sent. Cons I have no negative feedback for Fax.Plus. They deliver, they are affordable, and they are reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mark T. Psychologist Health, Wellness and Fitness ### "Fax Plus has terrible customer service and will not recognize when stop payments are rescinded" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 25, 2025 Terrible experience. I tried over and over to explain to them that I had not recognized the charge but rescinded the stop payment and they can't seem to understand that. Pros It's decent when they allow me access, but I've had problems with faxing and it was often unsuccessful. Cons I didn't recognize the charge and stopped payment. When they notified me, I immediately rescinded the stop payment, yet they still refuse me access when I'm sent them proof it was rescinded. Their customer service is really terrible! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173529/FAX-PLUS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.