Who Uses This Software?

Large enterprises, small to medium-sized companies, and even solo entrepreneurs looking for a secure, reliable and easy to use online fax service.


Average Ratings

4 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.99/month/user
  • Pricing Details
    For more details, go to https://fax.plus/pricing
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • Alohi
  • www.fax.plus
  • Founded 2015
  • Switzerland

About FAX.PLUS

FAX.PLUS is a HIPAA-Compliant online fax service to receive and send fax from computer and mobile device securely and reliably. FAX.PLUS is available across multiple platforms: Web, iOS, Android, G Suite, Slack, and Email. Known mostly for its security, reliability, and ease of use, the service is mainly utilized by large enterprises, small to medium-sized companies, and even solo entrepreneurs looking for the best online fax service.


FAX.PLUS Features

  • Archiving & Retention
  • Automated Routing
  • Delivery Management
  • Email to Fax
  • Fax to Email
  • FoIP
  • Whitelisting / Blacklisting

FAX.PLUS Reviews Recently Reviewed!


FAX.PLUS encrypts fax files and integrates well

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Due to the nature of our firm, we still need to send and receive faxes on a daily basis. FAX.PLUS is HIPAA compliant and encrypts fax files. Therefore, we can rely on its security and privacy.

It has integrated into our system well and we have also enabled the Slack integration so we can be notified of an incoming fax in our channel.

I use FAX.PLUS almost everyday at work and I usually use the web app to send and receive fax from computer.

Cons: FAX.PLUS enables us to search for fax files using the notes we add manually for each document. BUT, I was hoping to have an OCR feature, so we could search through the content of documents as well.

Capterra loader

It's HIPPA compliant,Reliable and easy to use

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With FAX.PLUS we no longer need to deal with maintaining our old fax machines. We easily managed to acquire different fax numbers from different countries, and available integration, including Slack and Google integration, has increased our productivity and saved us time and money.

Cons: Although FAX.PLUS is offering Android and iOS apps, it lacks an app for Windows Mobile devices.

Waste of money and time

Apr 15, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing at all, nothing at all, nothing at all

Cons: Service and refund process, it seem like they don't have it anymore!

Overall: The most Terrible experiance in my life.

hey! i send email 1 week ago no one reply me , is this scam application?

i would like to get my money back due to this application could not send fax for me and i have to go out to fax center so i don't need to use this application anymore , how i can find the way to get my money back or report the problem.

Capterra loader

A fantastic resource for someone who sends occasional faxes.

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This could be great for someone who faxes all the time as well, but I am a person who only needs to send a fax occasionally. This is a great resource for someone like me. If I ever want to upgrade to the next level of membership I can have my own fax number and receive faxes as well. So there is room for growth if needed.

Cons: Nothing so far. I haven't had enough experience with it to discern whether there are real limitations.