# Flock Benefits Administration Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Flock Benefits Administration Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/173539/Flock

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# 

 Flock Benefits Administration Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Flock Benefits Administration

## What is Flock Benefits Administration?

Flock is an automated HRIS, human capital management and BenAdmin solution that eliminates numerous pain points that simplifies the time-consuming and costly HR administrative tasks required to onboard and continuously manage employees from hire to retire.

## What is Flock Benefits Administration used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/)

Top alternative

Featured

Overall rating

Based on 60 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$12

Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Flock Benefits Administration?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paychex.com&name=Flock Benefits Administration)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Flock Benefits Administration

4.8 (60)

VS.

[4.9 (4,830)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$12

Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (60)

Ease Of Use

4.9 (4,829)

Value For Money

4.7 (47)

Value For Money

4.8 (3,681)

Customer Service

4.8 (47)

Customer Service

4.7 (3,965)

## Flock Benefits Administration alternatives

[4.3 (1,847)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (1,313)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,458)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/173539/Flock/alternatives/)

## FAQs about Flock Benefits Administration

Overview

### What problems does Flock Benefits Administration solve?

Flock Benefits Administration solves fragmented HR workflows by putting benefits elections, PTO tracking, employee records, organizational information, and enrollment tasks in one easy portal. HR administrators, small businesses, and employees benefit most by reducing manual paperwork, duplicate data entry, missed setup steps, and confusion during open enrollment and new-hire onboarding.

Answer based on 35 reviews

Overview

### Which roles and teams benefit most from Flock Benefits Administration?

Flock Benefits Administration is most used by HR managers, benefits administrators, and payroll specialists who handle enrollment, eligibility, and employee records. Operations and office support teams use it to reduce administrative work, while account managers, brokers, and executives rely on it for client coordination, benefits oversight, and streamlined decision-making.

Answer based on 60 reviews

Overview

### What company size and specific industries is Flock Benefits Administration built for?

Flock Benefits Administration is designed for small to medium businesses that need a single platform for HR, benefits, and compliance management. It is suited for organizations looking to replace paper-heavy processes with a simpler approach to administration and compliance tasks.

Features and Usability

### What are the key features of Flock Benefits Administration?

Flock Benefits Administration includes core HR features like online benefits enrollment, onboarding, employee profiles, and a self service portal. Reviewers most often highlight employee enrollment, centralized employee information, time off management, payroll connections, and team communication. Reporting and benefits dashboards also support compliance and open enrollment administration.

Answer based on 35 reviews

Limitations

### Does Flock Benefits Administration have bugs or reliability issues?

Flock Benefits Administration works reliably for many teams, but bug reports and system limitations appear often enough to matter. HR admins and small business users like the simple interface and quick self-service tools, though some mention syncing problems, frequent updates, session timeouts, and occasional difficulty editing records or finding certain actions.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Flock Benefits Administration integrate with?

Flock Benefits Administration connects to greytHR and yellow.ai. These integrations cover HR administration and bot-driven client notifications, giving the platform a short list of third-party tools tied to people operations and engagement workflows.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Flock Benefits Administration offer?

Flock Benefits Administration provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review and ongoing support.

Getting Started and Support

### What customer support options does Flock Benefits Administration offer, and how do users rate the experience?

Flock Benefits Administration offers chat support. Users generally describe support as quick, helpful, and easy to reach, with issues sometimes resolved within hours and active follow-up from the team. While some reviewers note platform limitations and integration gaps, support is often seen as responsive and effective in addressing problems.

Answer based on 15 reviews

Features and Usability

### How easy is employee benefits enrollment in Flock?

Flock Benefits Administration makes employee benefits enrollment easy with a clear portal, guided steps, and centralized records. HR teams, brokers, and employees value completing open enrollment, onboarding forms, and benefit elections in one place, which reduces paperwork and confusion, though occasional data update issues can affect carrier information for some organizations.

Answer based on 14 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.9 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Self Service Portal

4.9 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Employee Profiles

4.8 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

Time Off Management

4.8 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Benefits Management

5.0 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

Onboarding

4.8 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Flock Benefits Administration 22 features

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Use a dashboard to view benefits that are selected by employees or offered by employers

Record employee's benefit plans and selections throughout career progression

Set up and manage short and/or long term disability insurance benefits

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Electronic storage of staff/employee contact information and job status in a centralized repository

Centralized storage for employee data, records, and performance metrics

Software that is accessible through the cloud with an active internet connection

Set up and manage health insurance benefits for employees

Compliant with HIPAA, which sets standards for sensitive patient data protection

Set up and manage health savings and flexible spending accounts for your employees

Set up and manage life insurance benefits for your employees

Access the system via a mobile application

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Select benefits and provide information needed to participate in a benefit via an online portal

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage employee time-off, vacation, and sick leave requests

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We can help you find the software with the features you need.

Features

4.8 (60)

4.8

Based on 60 reviews

## Pricing

Value for money

4.7 (47)

Free Trial

Basic

$12.00

Per Month

Value for money

4.7 (47)

4.7

Based on 47 reviews

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## Support, customer service and training options

Customer Service

4.8 (47)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (47)

4.8

Based on 47 reviews

## User reviews

Overall rating

4.8

Based on 60 reviews

Filter by rating

5(54)

4(3)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Kerri M.

Senior Human Resources Manager

Wholesale

### "Paychex Flex with Flock Benefits"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 9, 2025

Overall, my experience has been average. I have used other Benefits Administration portals that were similar. As I mentioned, some of our issues might be a reflection of Paychex rather than Flock. As a trusted partner, however, Flock should be aware of the concerns with Paychex.

Pros

Flock Benefits is embedded in our payroll platform (Paychex Flex), which makes it easy for employees to access and make updates. They process for Open Enrollment is easy, as the portal is very user-friendly.

Cons

Some of my cons might be more a function of Paychex than Flock, but there are often issues with information not updating properly. We have had one employee whose date of birth continues to change - even though we have not made any changes. This impacts his ability to use his benefits, as the carrier feeds are wrong.

Switched from

[Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)

We switched payroll companies and our broker of record used Flock.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mahara S.

Sales - TL

E-Learning

### "Great application for frequent follow-ups "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 31, 2022

Pros

Portal is very easy to use for a bingers also. Can track every thing in a single window.

Cons

If you dint follow the task regularly , its hard to re- create in again. Since higher management need to approve for it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IS

Irfanudeen S.

Senior Inside Sales Specialist

Higher Education

### "Connect with your workforce anywhere anytime"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 27, 2022

I really love to connect with versatile people in my company through flock, sending birthday wishes to the unknown friends, making new team-mates, connecting with various department in the company.

Pros

Flock is one of the application which I use most in my routine for sharing the information with my workforce. Every employee in my institute connect easily without wasting time is looking for correct mail id or contact number. We can update our contact number in the flock which allow our employees to reach us in the needy time. Flock is available in mobile application, website, and windows application.

Cons

So far I never felt anything as a drawback of flock, I only reaping the benefits from Flock. I can easily connect with my HR and clear my queries immediately through flock.

Switched from

[Front](https://www.capterra.com/p/132901/Front/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

James L.

Director of Customer relations

Events Services

### "Flock is the quickest, and easiest way to get it done!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 20, 2021

Self service clock in, insurance, and time off feature is quick and easier than any other platform I've used.

Pros

The self service feature for us is quicker than anything else I've used.

Cons

I wish it did accounting for us this easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Brian P.

Director of Sales, Midwest

Marketing and Advertising

### "Great software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2021

Great experience!

Pros

Easy to use and efficient! Does what I need it to.

Cons

I wasn't able to easily find where I add a new dependent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Stephanie C.

Account Manager

Marketing and Advertising

### "5 Star Rating"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 12, 2021

The overall experience has been enjoyable and really helped us streamline our internal processes.

Pros

I love the ease and convenience of using Flock.

Cons

I haven't found anything that I haven't liked about the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ayush G.

Senior Software Engineer

Computer Software

### "Great HRIS system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 28, 2021

Pros

I have used multiple HRIS systems during the course of my career at different companies and I will say that Flock is the best one by far! The UI and design are really pleasing to the eye and very easy to use and navigate. I wholeheartedly recommend this system!

Cons

There are no complaints from my side in the time I have used Flock.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Robert C.

Sales

Medical Practice

### "Great Product and Services "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2021

Wonderful product and services

Pros

Easy to use, very intuitive and accessible through mobile or online site!

Cons

Nothing- all features work great. No issues

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Lyle H.

Manager of Design Technologies

Mechanical or Industrial Engineering

### "Helloflock works well for us!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 2, 2021

Pros

I like being able to see everything about my employment benefits in one place. I especially like the time off requests and approvals. Very easy.

Cons

I can't think of any down side. Sometimes it's tough to navigate and find what I'm looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Tina D.

Customer Service

Automotive

### "Easy steps"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 17, 2021

Pros

Simple to walkthrough all benefits and it is readable.

Cons

I do not find any problems or difficulties in Flock.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/173539/Flock/reviews/)

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Popular comparisons

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