--- title: "Flock Benefits Administration Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Flock Benefits Administration Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/173539/Flock/" page_type: "product" language: "en" --- # Flock Benefits Administration Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Flock Benefits Administration ## What is Flock Benefits Administration? Flock is an automated HRIS, human capital management and BenAdmin solution that eliminates numerous pain points that simplifies the time-consuming and costly HR administrative tasks required to onboard and continuously manage employees from hire to retire. ## What is Flock Benefits Administration used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/) Top alternative Featured Overall rating Based on 60 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $12 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Flock Benefits Administration?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://go.paycor.com/hcm-payroll-services&name=Flock Benefits Administration) ## Flock Benefits Administration Overview Updated August 2026 AI summary Flock Benefits Administration offers small and midsize businesses a centralized platform for managing HR, benefits, payroll, and employee records. With features such as applicant tracking, onboarding, reporting, time off management, and a self-service portal, it helps HR teams and administrators handle benefits elections, compliance, and employee data efficiently. Deployment is available via web, mobile app, and cloud. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Flock Benefits Administration 4.8 (60) VS. [4.9 (4,862)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $12 Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (60) Ease Of Use 4.9 (4,861) Value For Money 4.7 (47) Value For Money 4.8 (3,710) Customer Service 4.8 (47) Customer Service 4.7 (3,996) ## Flock Benefits Administration alternatives [4.6 (3,552)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1,928)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86714/WebPay/) [Paycom](https://www.capterra.com/p/130949/Paycom/) [4.4 (1,388)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130949/Paycom/) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) [4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113109/ADP-TotalSource/) [View all alternatives](https://www.capterra.com/p/173539/Flock/alternatives/) ## FAQs about Flock Benefits Administration Overview ### What problems does Flock Benefits Administration solve? Flock Benefits Administration solves fragmented HR workflows by centralizing benefits elections, PTO tracking, employee records, calendars, and org information in one easy portal. HR admins and small business teams use it to replace paper forms, reduce duplicate data entry during onboarding, simplify open enrollment, and help employees complete benefits tasks without assistance. Answer based on 35 reviews Overview ### Which roles and teams benefit most from Flock Benefits Administration? Flock Benefits Administration is most used by HR managers, benefits administrators, and payroll specialists who need to manage enrollments, employee records, and benefits changes efficiently. Operations and office support teams use it to streamline administrative workflows, while executives, consultants, brokers, and account managers rely on it for oversight, client coordination, and service delivery. Answer based on 60 reviews Overview ### What company size and specific industries is Flock Benefits Administration built for? Flock Benefits Administration is designed for small to medium businesses that need a single platform for HR, benefits, and compliance management. It is aimed at organizations that want to replace paper-heavy processes with simpler administration, rather than at a specific industry or sector. Features and Usability ### What are the key features of Flock Benefits Administration? Flock Benefits Administration includes core HR and benefits tools such as online benefits enrollment, employee onboarding, employee profiles, payroll management, and time off management. Its most-discussed differentiators are the self-service portal, benefits dashboard, centralized employee documents, and reporting/analytics for open enrollment, compliance, and benefits administration. Answer based on 35 reviews Integrations ### Which third-party tools and platforms does Flock Benefits Administration integrate with? Flock Benefits Administration integrates with greytHR and yellow.ai. These integrations connect HR and chatbot workflows, including applications used for HR and bots that notify teams in Flock. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Flock Benefits Administration offer? Flock Benefits Administration provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup and instruction, webinars offer scheduled group learning, and documentation serves as written reference material for self-paced review. Getting Started and Support ### What customer support options does Flock Benefits Administration offer, and how do users rate the experience? Flock Benefits Administration offers chat support. Users generally describe support as quick, helpful, and easy to reach, with active follow-up and fast issue resolution, including fixing benefit setup problems within hours. Some reviewers note product limitations and integrations concerns, but support is often seen as efficient and accommodating. Answer based on 15 reviews Features and Usability ### How easy is employee benefits enrollment? Flock Benefits Administration makes employee benefits enrollment easy for HR teams and employees with a clear, self-service portal. Businesses use it to handle open enrollment, new hire setup, forms, and carrier submissions in one place, which reduces paperwork, improves understanding of benefit choices, and lowers administrative effort. Answer based on 14 reviews Bugs and issues ### Does it have bugs or technical issues? Flock Benefits Administration works reliably for many day-to-day benefits tasks, but technical issues do come up for some teams. HR admins mention occasional data sync problems, software compatibility limits, confusing task management, and frequent updates, while many employees still find the portal stable, easy to use, and generally trouble-free. Answer based on 20 reviews ## Features AI summary Based on 14,356 Human Resources reviews Not all Human Resources solutions cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) Flock Benefits Administration supports **Payroll Management**. However, it does not include **Employee Management** or **HR Management**. Instead, it offers **Employee Database** (**46%**) and **Time Off Management** (**42%**), which can still help teams maintain employee records and handle leave requests in one system, helping businesses manage core HR tasks and payroll-related work more efficiently. Payroll Management 4.9 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 4.9 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time Off Management 4.8 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Self Service Portal 4.9 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Employee Profiles 4.8 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Benefits Management 5.0 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression Flock Benefits Administration 22 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Profiles: Centralized storage for employee data, records, and performance metrics - For Cloud: Software that is accessible through the cloud with an active internet connection - Health Insurance Administration: Set up and manage health insurance benefits for employees - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Mobile App: Access the system via a mobile application - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests --- Get Advice We can help you find the software with the features you need. Features 4.8 (60) 4.8 Based on 60 reviews ## Pricing Value for money 4.7 (47) Free Trial Basic $12.00 Per Month Value for money 4.7 (47) 4.7 Based on 47 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (47) 4.8 Based on 47 reviews ## User reviews Overall rating 4.8 Based on 60 reviews Filter by rating 5(54) 4(3) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent Kerri M. Senior Human Resources Manager Wholesale ### "Paychex Flex with Flock Benefits" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 9, 2025 Overall, my experience has been average. I have used other Benefits Administration portals that were similar. As I mentioned, some of our issues might be a reflection of Paychex rather than Flock. As a trusted partner, however, Flock should be aware of the concerns with Paychex. Pros Flock Benefits is embedded in our payroll platform (Paychex Flex), which makes it easy for employees to access and make updates. They process for Open Enrollment is easy, as the portal is very user-friendly. Cons Some of my cons might be more a function of Paychex than Flock, but there are often issues with information not updating properly. We have had one employee whose date of birth continues to change - even though we have not made any changes. This impacts his ability to use his benefits, as the carrier feeds are wrong. Switched from [Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/) We switched payroll companies and our broker of record used Flock. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mahara S. Sales - TL E-Learning ### "Great application for frequent follow-ups " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 31, 2022 Pros Portal is very easy to use for a bingers also. Can track every thing in a single window. Cons If you dint follow the task regularly , its hard to re- create in again. Since higher management need to approve for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Irfanudeen S. Senior Inside Sales Specialist Higher Education ### "Connect with your workforce anywhere anytime" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 27, 2022 I really love to connect with versatile people in my company through flock, sending birthday wishes to the unknown friends, making new team-mates, connecting with various department in the company. Pros Flock is one of the application which I use most in my routine for sharing the information with my workforce. Every employee in my institute connect easily without wasting time is looking for correct mail id or contact number. We can update our contact number in the flock which allow our employees to reach us in the needy time. Flock is available in mobile application, website, and windows application. Cons So far I never felt anything as a drawback of flock, I only reaping the benefits from Flock. I can easily connect with my HR and clear my queries immediately through flock. Switched from [Front](https://www.capterra.com/p/132901/Front/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL James L. Director of Customer relations Events Services ### "Flock is the quickest, and easiest way to get it done!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 20, 2021 Self service clock in, insurance, and time off feature is quick and easier than any other platform I've used. Pros The self service feature for us is quicker than anything else I've used. Cons I wish it did accounting for us this easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Brian P. Director of Sales, Midwest Marketing and Advertising ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2021 Great experience! Pros Easy to use and efficient! Does what I need it to. Cons I wasn't able to easily find where I add a new dependent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Stephanie C. Account Manager Marketing and Advertising ### "5 Star Rating" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 12, 2021 The overall experience has been enjoyable and really helped us streamline our internal processes. Pros I love the ease and convenience of using Flock. Cons I haven't found anything that I haven't liked about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ayush G. Senior Software Engineer Computer Software ### "Great HRIS system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 28, 2021 Pros I have used multiple HRIS systems during the course of my career at different companies and I will say that Flock is the best one by far! The UI and design are really pleasing to the eye and very easy to use and navigate. I wholeheartedly recommend this system! Cons There are no complaints from my side in the time I have used Flock. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Robert C. Sales Medical Practice ### "Great Product and Services " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 Wonderful product and services Pros Easy to use, very intuitive and accessible through mobile or online site! Cons Nothing- all features work great. No issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lyle H. Manager of Design Technologies Mechanical or Industrial Engineering ### "Helloflock works well for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 2, 2021 Pros I like being able to see everything about my employment benefits in one place. I especially like the time off requests and approvals. Very easy. Cons I can't think of any down side. Sometimes it's tough to navigate and find what I'm looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tina D. Customer Service Automotive ### "Easy steps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 17, 2021 Pros Simple to walkthrough all benefits and it is readable. Cons I do not find any problems or difficulties in Flock. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173539/Flock/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Rippling vs Flock Benefits Administration](https://www.capterra.com/compare/172127-173539/Rippling-vs-Flock)[Paylocity vs Flock Benefits Administration](https://www.capterra.com/compare/86714-173539/WebPay-vs-Flock) [BambooHR vs Flock Benefits Administration](https://www.capterra.com/compare/110968-173539/BambooHR-vs-Flock)