# Flock Benefits Administration Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Flock Benefits Administration the right Human Resources solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173539/Flock/reviews --- Flock Benefits Administration 4.8 (60) [View alternatives](https://www.capterra.com/p/173539/Flock/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Flock Benefits Administration Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews IS Irfanudeen S Senior Inside Sales SpecialistHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Flock is available in mobile application, website, and windows application.“ August 27, 2022 Kerri M Senior Human Resources ManagerWholesale, 51 - 200 employeesUsed the software for: 1-2 years. “Some of my cons might be more a function of Paychex than Flock, but there are often issues with information not updating properly. “ April 9, 2025 CT Chris T Technical AnalystInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to see our employee documents in one place is great, and the ability to see important dates within the portal and when people are taking vacation is very useful.“ August 1, 2020 LH Lyle H Manager of Design TechnologiesMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes it's tough to navigate and find what I'm looking for.“ June 2, 2021 KP Keith P Audit ManagerAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “My company uses Flock for management employee benefits and I login to it once a year and can easily navigate without additional instructions.“ September 28, 2020 DB Denisha B Account ManagerInsurance, 11 - 50 employeesUsed the software for: 6-12 months. “I don't like that you can't put specific times in that you are out of office.“ April 16, 2021 Ayush G Senior Software EngineerComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “I have used multiple HRIS systems during the course of my career at different companies and I will say that Flock is the best one by far!“ June 28, 2021 LH Lyle H Manager of Design TechnologiesMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years. “I can't think of any down side.“ June 2, 2021 ## Showing most helpful reviews Showing 1-25 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Guisela L. HR & Payroll Specialist Hospitality Used the software for: I used a free trial ### "Easy, friendly and quick turnaround!" February 7, 2020 5.0 Pros That it was easy to use and does exactly what you want it to! Cons Honestly, I have no cons to speak of. Flock to Flock, like everyone else is saying. Review Source CL Christy L. HR Manager Machinery Used the software for: 6-12 months ### "Simple, Clean, Efficient" October 29, 2019 5.0 Flock has allowed me to be more efficient in my position, freeing up my time to work on more employee centered projects and allowing employee's to have a better understanding of the elections they make during enrollment. Pros I finally no longer need to use 4 different portals when setting up a new employee with benefits. I use just Flock and it sends all of the information needed to my carriers. With a growing business, I needed to be efficient when it comes to data entry and flock has done that for me. The design is very simple to follow and prompts you to the next page, so nothing is missed. Need to add something or upload information, contacting the Customer Support staff for help integrating new features is easy, and they are great to work with. Cons There isn't anything that i do not like about this software. Currently there are a few features i haven't fully learned yet, but having played with them a few times, it seems simple to use and follow. Reason for choosing Flock Benefits Administration Flock integrated with our brokers/vendors. Review Source SK Sam K. Managing Director Used the software for: 1-2 years ### "If you want 75% of BambooHR" April 19, 2018 3.0 Pros If you are a small company and just want to electronically keep the HR Data on a cloud platform, this could work. Cons However, you will soon grow out of this system. It doesn't meet all your immediate HR needs. For example...you cannot upload your own documents/templates to use for onboarding...you'll have to copy and paste the content unto their template...limited customization on leave of absences...lack of payroll function and limited customization on uploading documents. Review Source KW Kyrsten W. Human Resources Building Materials Used the software for: 1-2 years ### "Powerful & Adaptable HRIS " May 10, 2019 5.0 This has helped immensely with streamlining our Open Enrollment process, employee communication, and really Benefit Administration as a whole. The reporting features have been of huge value with the required State and Federal fillings for EEOC, Benefits Census, Self Billing, etc. With 5 locations across 3 states, this platform has made Benefit Administration much less time consuming and empowered our employees to understand and set up their benefits. Pros Hands down a leader in customer service. I have never worked with such a responsive team before and it is a needed breath of fresh air. If for any reason you have a need for something not already set up in the system the team works diligently to build what is needed - and quickly. Cons The only possible speed bump we hit on occasion is that our less tech savvy employees have a tough time getting used to FLOCK at first - change is difficult after all. Review Source BS Barbara S. HR Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "You'll Love Flock!" March 8, 2021 5.0 We went from a manual paperwork process to having Flock as our HRIS. Overall the experience was easy from set up to daily use. Pros Flock is easy to use, for myself and my employees. Cons I can't think of any cons of using Flock. The system works great for us. Review Source MS Mahara S. Sales - TL E-Learning Used the software for: 1-2 years ### "Great application for frequent follow-ups " August 31, 2022 5.0 Pros Portal is very easy to use for a bingers also. Can track every thing in a single window. Cons If you dint follow the task regularly , its hard to re- create in again. Since higher management need to approve for it. Review Source DB Donna B. Director HR & Contracts Government Administration Used the software for: 1-2 years ### "Flock is a great tool to assist any HR office." June 12, 2019 5.0 As a one man HR Department it saves me time, helps keep compliance and provides custom reporting I need. Pros Ease of implementation, on boarding and benefits enrollment are all time consumers and with Flock it saves manhours. Cons Would like more integration with other vendors. Reason for choosing Flock Benefits Administration Great product that is very affordable for a small business. Review Source MS Maura S. senior account manager Insurance Used the software for: 2+ years ### "The best HR management tool" January 13, 2020 5.0 I have found Flock to be the best tool for employee time off and company wide calendar viewing. Pros It's easy for all employees to access to view their benefits/time off Cons The calendar has limited space to view time off Review Source LH Lyle H. Manager of Design Technologies Mechanical or Industrial Engineering Used the software for: 2+ years ### "Helloflock works well for us!" June 2, 2021 5.0 Pros I like being able to see everything about my employment benefits in one place. I especially like the time off requests and approvals. Very easy. Cons I can't think of any down side. Sometimes it's tough to navigate and find what I'm looking for. Review Source HRO Hae Rim O. Consultant Human Resources Used the software for: 6-12 months ### "Not quite there yet~" August 22, 2018 4.0 Pros I have a local client who've integrated FLOCK as their HRIS last year. They were with ADP Workforcenow but have decided to move out (long story...) of ADP due to many issues that they have encountered. Fortunately for my client, the cost of FLOCK was paid by one of their partner - so it's a free software for them. In a nutshell, FLOCK is not quite there yet - and I am comparing this to BambooHR and Gusto. It doesn't have built in payroll and doesn't have a standard ATS. It is still trying to figure out e-Signature functionality but it's still very limited. Other than that, it does basic storage of personnel information, upload files, track time-offs, and enroll in medical benefits. It's free so my client can't complain but from someone who've used other leading HRIS, FLOCK isn't quite there yet. Cons Needs to improve its e-signature functionality and the ability to take any PDF/Word file and able to use it as e-Signature document. No payroll, ATS, performance management, etc. Review Source AP Amber P. Teacher Consumer Services Used the software for: 2+ years ### "Old" February 13, 2019 5.0 Pros Flock was like a group chat where you could actually tell who was speaking. Cons I didn’t like that sometimes notifications didn’t come through and that people could be added and deleted at any given time. Review Source AA Alison A. Admin Asst Food Production Used the software for: 6-12 months ### "Love Flock" May 22, 2019 5.0 Pros Very easy to use and communicate instantly with my co-workers. Cons Cannot thing of anything I do not like about Flock. Review Source CT Chris T. Technical Analyst Information Technology and Services Used the software for: 1-2 years ### "Great tool for our company" August 1, 2020 5.0 It keeps up with our accrual of PTO very well and keeps things easy to track. Pros The ability to see our employee documents in one place is great, and the ability to see important dates within the portal and when people are taking vacation is very useful. We have the ability to add calendars to Outlook that sync with this information. Cons Sometimes the calendar sync breaks (but I'm leaning towards it being an Outlook issue). Switched from [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) Cost, ease of use. Review Source PS Paul S. SVP Insurance Used the software for: 2+ years ### "Big Help" September 22, 2020 5.0 Flock makes HR interaction a breeze. Pros When I need something, it's right there. Easy for me to use - great interface with my HR team. Cons None - My prior company had nothing like Flock - all good. Review Source NL Nicholas L. Information Assurance Information Technology and Services Used the software for: 1-2 years ### "Great service" February 5, 2020 5.0 My overall experience with Flock has been extremely positive. Pros The software is easy to use and has great functionality and the staff is extremely helpful and efficient. Cons No comment to add regarding dislikes of the software at this time. I Review Source pB priyanka B. QA Engineer Computer Software Used the software for: 1-2 years ### "Very easy to use" December 4, 2019 5.0 Pros Good user intuitive flow between different sections and tabs Cons I have been using this for more than a year now and cannot think of any Review Source LC Leon C. Sr Systems Admin Biotechnology Used the software for: 6-12 months ### "Easy to use!" March 3, 2020 5.0 So much easier to use compare to what we use to have. Don't really need to stumble around to find things. Pros Easy to navigate. Able to enter my benefit info without any issues or questions Cons I'd like to see more menu's from home page instead of just listing everything Review Source SJ Shayla J. Commercial Lines Account Manager Insurance Used the software for: Less than 6 months ### "Extremely User Friendly" June 20, 2019 5.0 Pros I loved that I was able to login and navigate the system with such ease even though I was a first time user. I was able to complete my employers required tasks and review/enroll in my company sponsored benefits without having to obtain assistance. Cons I just can't think of any this was the easiest benefits platform I have used. Review Source SC Stephanie C. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "5 Star Rating" July 12, 2021 5.0 The overall experience has been enjoyable and really helped us streamline our internal processes. Pros I love the ease and convenience of using Flock. Cons I haven't found anything that I haven't liked about the software. Review Source MT Matthew T. AVP Insurance Used the software for: 6-12 months ### "Flock" January 29, 2020 5.0 It was a pleasure doing business with the Flock team Pros Easy to contact the sales rep and the team at flock. They provide great customer support. Cons Do not integrate with certain payroll vendors. Review Source Kerri M. Senior Human Resources Manager Wholesale Used the software for: 1-2 years ### "Paychex Flex with Flock Benefits" April 9, 2025 3.0 Overall, my experience has been average. I have used other Benefits Administration portals that were similar. As I mentioned, some of our issues might be a reflection of Paychex rather than Flock. As a trusted partner, however, Flock should be aware of the concerns with Paychex. Pros Flock Benefits is embedded in our payroll platform (Paychex Flex), which makes it easy for employees to access and make updates. They process for Open Enrollment is easy, as the portal is very user-friendly. Cons Some of my cons might be more a function of Paychex than Flock, but there are often issues with information not updating properly. We have had one employee whose date of birth continues to change - even though we have not made any changes. This impacts his ability to use his benefits, as the carrier feeds are wrong. Switched from [Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/) We switched payroll companies and our broker of record used Flock. Review Source JE Julie E. HR Manager Construction Used the software for: 2+ years ### "So Convenient!" March 8, 2021 5.0 It really makes my HR tasks easier and more efficient. I can't imagine not having it. I also get a lot of comments from new hires about how easy it was for them to complete tasks before the first day. Pros I love how easy it is to make an offer to an applicant, fill out the W4 and I9 and do other onboarding tasks, enroll in benefits, and track PTO. Makes my job so much easier and reduces paperwork. Cons There always seems to be a glitch or hiccup when we enroll in dental/vision benefits. Partly, it's due to having just one application for both, but the system places the check mark in the wrong box often. Switched from [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) I don't know. It was a year or so before I started here. Review Source CF Christopher F. HR Manager Building Materials Used the software for: 2+ years ### "Flock just keeps getting better with each iteration." May 28, 2019 5.0 Very, very good. Completely transformed our benefits administration! Pros Overall the customization and adaptability of the platform are my favorite aspects. Often products like this are over-thought and try to do too much without giving consideration to industries that don't fit the norms. For our company we can keep it simple as we build our systems while gently coaxing an old-school manufacturing firm into the 21st century. Cons Not much to dislike. Mostly minor items that aren't real hurdles. 1, wish employee tasks could have an expiration or time-out feature. Admin view of employee tasks is clunky with all the employees who ignore their tasks. 2, would be nice if login had a longer window before logging me out. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Flock Benefits Administration Pricing and design. Review Source WC William C. Tech Consultant Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product, Highly Recommend" October 29, 2020 5.0 Overall I am extremely happy with Flock. The price and customer service will make me recommend this product 10/10. The limitations are an inconvenience but there is usually a work around so it wouldn't ruin my experience. Pros This software is very simple to learn and implement. If there are any question I may have, Flock has an excellent service team to help me the very same day, usually within a couple of hours. The price is another huge selling point. A lot can be managed from this platform at such an excellent price. Cons My least liked feature is the software's limitations. The system is so user friendly and less expensive because of those limitation. I know they are current updating as they can but features such as editing a W2 rather than deleting and resubmitting would be helpful for the client. Review Source Allen P. Chief Culture and Talent Officer E-Learning Used the software for: 2+ years ### "Flock a great choice for an HRIS/Benefits portal" December 5, 2018 5.0 Flock allows onboarding to start quickly, reducing the administrative burden associated with processing new hires. Consolidating and pushing employee data management to the employee further improves the efficiency associated with employee data management. Pros Flock offers instant onboarding enabling our organization to initiate onboarding with minimal candidate information by deferring data collection until a new hire is invited when they enter their information. The efficiency gains are tremendous. Cons There isn't a lot I dislike. Flock does a good job of continuing to make improvements so most issues are fairly minor. Review Source Similar Products Featured ## Related categories [Benefits Administration](https://www.capterra.com/benefits-administration-software/)[Human Resources](https://www.capterra.com/human-resource-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.