--- title: "Hatch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hatch Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/173549/VisuWell/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Hatch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Hatch ## What is Hatch? The Hatch platform was designed to modernize todays healthcare provider organizations by enabling consumer-friendly access, facilitating modern engagement and extending virtual care delivery to better meet the needs of todays patients at reduced costs. Organizational goals can be achieved through a suite of tools that optimize provider networks, expand access, deliver care on demand, and extend existing EHR capabilities into partner facilities and patient homes. ## What is Hatch used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hatch?[Manage this product listing](https://www.g2.com/products/hatch-hatch/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hatch 0.0 VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,227) Value For Money 0.0 (0) Value For Money 4.3 (973) Customer Service 0.0 (0) Customer Service 4.3 (714) ## Hatch alternatives [4.0 (1,392)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (972)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Hatch Features and Usability ### What are the key features of Hatch? Hatch offers appointment scheduling, confirmations and reminders, one-to-one messaging, and video conferencing for patient communication. It also includes a virtual waiting room, e-prescribing, HIPAA compliant controls, multi-provider practice support, and practice management features for coordinating clinical workflows. Getting Started and Support ### What training and onboarding options does Hatch offer? Hatch offers in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct, face-to-face instruction, live online sessions allow guided remote setup, webinars provide scheduled group learning, and documentation offers written reference material for ongoing use. Getting Started and Support ### What customer support options does Hatch offer? Hatch provides chat support for customer assistance. Users can contact support through chat when they need help with setup, account questions, or product issues. No reviewer feedback about response speed or support quality is available, so the support experience cannot be characterized further. ## Features AI summary Based on 1,618 Telemedicine reviews Capterra reviewers highlight these as the features buyers care about most when choosing telemedicine software: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Hatch supports **HIPAA Compliant**, which is a core requirement for protecting patient data and meeting healthcare privacy standards. However, it does not include **Two-Way Audio & Video** or **Charting**. Instead, it offers **Video Conferencing** (**57%**) and **Appointment Scheduling** (**51%**), which can still help providers manage virtual visits and organize patient bookings more efficiently, providing teams with practical tools to coordinate care and maintain day-to-day operations. Appointment Scheduling Schedule appointments via a calendar Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email E-Prescribing Transmit prescriptions to pharmacies electronically HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Multi-Provider Practice For practices with multiple providers One-to-One Messaging Send personal messages to clients or attendees Hatch 9 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - E-Prescribing: Transmit prescriptions to pharmacies electronically - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.