--- title: "SabreSonic Res Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SabreSonic Res Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/173550/SabreSonic-Res/" page_type: "product" language: "en" --- # SabreSonic Res Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SabreSonic Res ## What is SabreSonic Res? Fully integrated airlines reservation system with data analysis that can grant a greater understanding of your customers. ## What is SabreSonic Res used for? [Airline Reservation System](https://www.capterra.com/airline-reservation-system-software/)[Market Research](https://www.capterra.com/market-research-software/)[Survey](https://www.capterra.com/survey-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SabreSonic Res?[Manage this product listing](https://www.g2.com/products/quantilope/claim_requests/new?auto=true) ## SabreSonic Res Overview Updated September 2026 AI summary SabreSonic Res is an airline reservation system designed for businesses of all sizes, offering tools for online booking, payment processing, loyalty program management, and revenue management. It provides a self-service portal and includes an optional departure control feature. Deployed via cloud, SaaS, or web-based platforms, it supports organizations seeking to manage reservations and related operations efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SabreSonic Res 4.1 (13) VS. [### Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (13) Ease Of Use 4.7 (425) Value For Money 3.8 (8) Value For Money 4.5 (304) Customer Service 3.9 (9) Customer Service 4.6 (344) ## SabreSonic Res alternatives [Technoheaven](https://www.capterra.com/p/137655/Travel-Management-Software/) [4.5 (36)](https://www.capterra.com/p/137655/Travel-Management-Software/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137655/Travel-Management-Software/) Highest Rated [AvAIO](https://www.capterra.com/p/154999/AvAIO/) [5.0 (1)](https://www.capterra.com/p/154999/AvAIO/#reviews) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154999/AvAIO/) [BizAway](https://www.capterra.com/p/219818/BizAway/) [4.7 (56)](https://www.capterra.com/p/219818/BizAway/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219818/BizAway/) [Signature](https://www.capterra.com/p/181137/Signature/) [4.8 (29)](https://www.capterra.com/p/181137/Signature/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181137/Signature/) ## FAQs about SabreSonic Res Overview ### Which roles and teams benefit most from SabreSonic Res? SabreSonic Res is most used by travel agents, tourism managers, and customer service teams that manage airline bookings, itinerary changes, and passenger support. Operations and coordination roles use it to track inventory, guest movement, and reservation accuracy, while business managers rely on it to oversee service delivery and booking workflows. Answer based on 13 reviews Features and Usability ### What are the key features of SabreSonic Res? SabreSonic Res offers reservations management, booking management, and online booking for handling passenger reservations. It also includes call center management, channel management, and multi-channel distribution, plus inventory management, inventory tracking, departure control, payment processing, customer accounts, loyalty program, and customizable reports. Getting Started and Support ### What training and onboarding options does SabreSonic Res offer? SabreSonic Res provides videos as a training option for teams getting started. Videos can support self-paced learning and serve as a visual reference for setup steps and feature overviews. Getting Started and Support ### What customer support options does SabreSonic Res offer? SabreSonic Res provides FAQ/Forum, a Knowledge Base, and Phone Support. No reviewer feedback about support is available here, so user experience with response times, helpfulness, or common frustrations cannot be described from the catalog data alone. ## Features AI summary Based on 203 Survey reviews Capterra data shows that buyers of airline reservation system software rank the following features as their top priorities: - **Online Booking** (**59%** of reviewers rated this feature as critical) - **Self Service Portal** (**29%**) - **Reservations Management** (**48%**) SabreSonic Res supports all three of the features reviewers value most: **Online Booking**, **Self Service Portal**, and **Reservations Management**. Together, these capabilities help airlines accept bookings through digital channels, give travelers more control over their own trip changes and account activity, and manage reservation details accurately across the booking process, helping businesses improve customer convenience and keep reservation operations running efficiently. Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Departure Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and schedule flight departures based on demand API Application programming interface that allows for integration with other systems/databases Booking Management Create, update, and manage bookings, itineraries, and reservations Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Channel Management Manage various distribution channels, build relations with channel partners, and track their performance SabreSonic Res 20 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Reports: Alter the layout and content of reports - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Departure Control: Manage and schedule flight departures based on demand - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. Features 3.7 (13) 3.7 Based on 13 reviews ## Pricing Value for money 3.8 (8) ### Starting price Free trial not available Value for money 3.8 (8) 3.8 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (9) 3.9 Based on 9 reviews ## User reviews Overall rating 4.1 Based on 13 reviews Filter by rating 5(6) 4(4) 3(1) 2(2) 1(0) Mentioned topic Sorted by most recent BF Bamidele F. Customer Service Manager Airlines/Aviation ### "My SabreSonic Res Reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2023 SabreSonic Res is designed to streamline airline operations, enhance customer service, and optimize revenue generation. It aims to provide a robust and scalable solution for airlines to manage their passenger-related processes throughout the travel journey. Pros SabreSonic Res is designed to handle high transaction volumes and accommodate the needs of large airlines with complex operations. It has a scalable architecture that can support the growth of an airline's passenger base. The system also emphasizes reliability, ensuring minimal downtime and robust performance even during peak periods. Cons SabreSonic Res is a proprietary system developed and maintained by Sabre Corporation. While this can offer advantages in terms of support and integration, it also means that airlines using the system are dependent on a single vendor for ongoing updates, maintenance, and enhancements. This dependency may limit the flexibility and freedom to choose alternative solutions or modify the system to specific requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Guest control coordinator Airlines/Aviation ### "SabreSonic recommended for new users" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 31, 2022 Pros I have used the system for 8 years and I can tell you that it’s way better than other reservations systems as it doesn’t require using or learning cryptic commands the reservations can be done easily by clicking on the drop down list. Cons It can get a bit heaven and freezes sometimes other than that the system is easier to learn than other reservations systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Fabiola P. Tourism manager Leisure, Travel & Tourism ### "Useful tool for travel agents" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 26, 2021 Overall, it has helped me and I consider it a good GDS for travel agents. It helps my colleagues and me sell more, working with many airlines so we were able to give better options in routes and time. Pros Sabre has been a daily partner for me as a travel agent and I can assure it is not that complicated to learn and start working with it (of course I recommend doing it by following the instructions from a certified training course). It helps finding availability for flights in real time fastly by using the commands or just simply going to the default options that you can choose and set according to your search criteria. It permits you to find good flight prices and, what is very important, it shows almost all airlines so you have more opportunities to sell different routes around the world. Cons Could be a bit challenging learning the commands or finding some options at the beginning but with a good training and practice it becomes a daily work solution. However, the company should improve that issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN angele N. manager Airlines/Aviation ### "The Number #1 Airline Management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2020 I have used Sabre for over 35 years and has grown with the times and technology! It is a very efficient system for check in and the gate and was excellent for searches for the ticket office with regards to Hotels, Car rentals and Airfares. Pros This software is the most efficient of all system that I have used being in the business for over 35 years! Compared to others it was always ahead of the game and information was in real time. All our Departments are now using it from check in, ticketing to system operations. Cons I have not had any issues except when the System goes down or slows down, which is usually because of the country's Internet provider. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. joselin N. Encargado de redes sociales Airlines/Aviation ### " secure reservations" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 26, 2020 Pros The system offers all possible options to guarantee the safety and comfort of the passenger during their flight. from the search for your route, connections, offers, seat number, food during the flight and special attention, among others. I have also been able to contact and book car rental services and hotel rooms. I can do everything a person needs for their trip from this program Cons its use is difficult, because all the options it offers are encoded in a unique alphanumeric language of the program. It requires arduous training and constant practice to be able to master it. But this is necessary because confidential information is handled in the system that cannot be understood by anyone who uses it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Prajaktaa J. Talent Acquisition Specialist Internet ### "I Loved It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 11, 2020 Must Use App For Airlines Easy with Many Shortcuts Pros I have used Sabre while working with an Airline And had always loved using it It had its unique shortcuts to work. Cons Only thing was it worked on intranet But that shouldn’t be a con since it was used by airline and had confidential data Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Managing Member Retail ### "CPMaxx with Cruise Planners is Sabre" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 14, 2019 Travel Sync with Cruise Lines works very, very well. Pros Great interface with all Cruise Lines and our IT Department at Cruise Planners keeps it all in sync and working great! Cons I use it via CPMAxx and other than the weekly downtime for maintenance the system is very reliable and easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Ava D. Travel agent Airlines/Aviation ### "Not a very good software" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 October 25, 2019 It is quickly help to find low fare tickets for our clients. The solfware is stable enough foe business use Pros It helps to search for flights with variety of options. The price is competative as compared to other solfware Cons It is too complicated with lots of formulars. It requires users to remember lots of formular just to do a simple word. And the hotline is not willing to helo. Their attitude is not approriate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kazi M. Customer service agent Airlines/Aviation ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2019 As airline staff, I used lot of system. This one is the best. Pros I am using this software since 2013. There was lot of issues but now its updated and to easy to use. The main thing is no need to use mouse for operate, no need to remember the entry. In side bar, all entry is showing. Cons Password change. It's not accept all letter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Charlene J. Travel Agent Airlines/Aviation ### "Outdated" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 September 8, 2019 Pros I don't have many positive things to say about this tool. After you get the hang of it, you can complete the task at hand, but it takes some time. Cons It's outdated. Not very user friendly. There are better tools out there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173550/SabreSonic-Res/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.