# SabreSonic Res Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SabreSonic Res the right Airline Reservation System solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173550/SabreSonic-Res/reviews --- SabreSonic Res 4.1 (13) [View alternatives](https://www.capterra.com/p/173550/SabreSonic-Res/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SabreSonic Res Ease of use 3.7 Customer Service 3.9 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fabiola P. Tourism manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Useful tool for travel agents" July 26, 2021 4.0 Overall, it has helped me and I consider it a good GDS for travel agents. It helps my colleagues and me sell more, working with many airlines so we were able to give better options in routes and time. Pros Sabre has been a daily partner for me as a travel agent and I can assure it is not that complicated to learn and start working with it (of course I recommend doing it by following the instructions from a certified training course). It helps finding availability for flights in real time fastly by using the commands or just simply going to the default options that you can choose and set according to your search criteria. It permits you to find good flight prices and, what is very important, it shows almost all airlines so you have more opportunities to sell different routes around the world. Cons Could be a bit challenging learning the commands or finding some options at the beginning but with a good training and practice it becomes a daily work solution. However, the company should improve that issue. Review Source BF Bamidele F. Customer Service Manager Airlines/Aviation Used the software for: 1-2 years ### "My SabreSonic Res Reviews" June 17, 2023 5.0 SabreSonic Res is designed to streamline airline operations, enhance customer service, and optimize revenue generation. It aims to provide a robust and scalable solution for airlines to manage their passenger-related processes throughout the travel journey. Pros SabreSonic Res is designed to handle high transaction volumes and accommodate the needs of large airlines with complex operations. It has a scalable architecture that can support the growth of an airline's passenger base. The system also emphasizes reliability, ensuring minimal downtime and robust performance even during peak periods. Cons SabreSonic Res is a proprietary system developed and maintained by Sabre Corporation. While this can offer advantages in terms of support and integration, it also means that airlines using the system are dependent on a single vendor for ongoing updates, maintenance, and enhancements. This dependency may limit the flexibility and freedom to choose alternative solutions or modify the system to specific requirements. Review Source Sage C. Nanny/Household Manager Used the software for: 1-2 years ### "Old school system" July 2, 2018 2.0 Pros The technology was so old school that you could navigate through the screens with specific keyboard codes and always get to the next page smoothly (if you have to go back, forget about it) Cons It was way too outdated. With us in 2018, we are used to technology rapidly changing and updating daily... this was a blast from the past (like early 90's style). Review Source joselin N. Encargado de redes sociales Airlines/Aviation Used the software for: 2+ years ### " secure reservations" June 26, 2020 5.0 Pros The system offers all possible options to guarantee the safety and comfort of the passenger during their flight. from the search for your route, connections, offers, seat number, food during the flight and special attention, among others. I have also been able to contact and book car rental services and hotel rooms. I can do everything a person needs for their trip from this program Cons its use is difficult, because all the options it offers are encoded in a unique alphanumeric language of the program. It requires arduous training and constant practice to be able to master it. But this is necessary because confidential information is handled in the system that cannot be understood by anyone who uses it. Review Source aN angele N. manager Airlines/Aviation Used the software for: 2+ years ### "The Number #1 Airline Management tool" August 5, 2020 5.0 I have used Sabre for over 35 years and has grown with the times and technology! It is a very efficient system for check in and the gate and was excellent for searches for the ticket office with regards to Hotels, Car rentals and Airfares. Pros This software is the most efficient of all system that I have used being in the business for over 35 years! Compared to others it was always ahead of the game and information was in real time. All our Departments are now using it from check in, ticketing to system operations. Cons I have not had any issues except when the System goes down or slows down, which is usually because of the country's Internet provider. Review Source VR Verified Reviewer Inventory Specialist / Logistics Airlines/Aviation Used the software for: 2+ years ### "Out dated " March 13, 2019 4.0 I've used this for three years in an airline business. It doesnt allow for updates to the system without manipulation by the staff to show correct times. It also allows for inaccurate reporting by pilots to skew times, weight/balance and passenger counts. It's not a great communicator with boarding systems like GateReader. Pros The tracking allowed by this software is impeccable. Using this in the airlines allows for quick communication between airline servers. Cons It's old and outdated. It still functions by key to key functions. Its not user friendly and still allows for user manipulation. Review Source Prajaktaa J. Talent Acquisition Specialist Internet Used the software for: 1-2 years ### "I Loved It" June 11, 2020 5.0 Must Use App For Airlines Easy with Many Shortcuts Pros I have used Sabre while working with an Airline And had always loved using it It had its unique shortcuts to work. Cons Only thing was it worked on intranet But that shouldn’t be a con since it was used by airline and had confidential data Review Source VR Verified Reviewer Guest control coordinator Airlines/Aviation Used the software for: 2+ years ### "SabreSonic recommended for new users" July 31, 2022 4.0 Pros I have used the system for 8 years and I can tell you that it’s way better than other reservations systems as it doesn’t require using or learning cryptic commands the reservations can be done easily by clicking on the drop down list. Cons It can get a bit heaven and freezes sometimes other than that the system is easier to learn than other reservations systems. Review Source VR Verified Reviewer Managing Member Retail Used the software for: 2+ years ### "CPMaxx with Cruise Planners is Sabre" December 14, 2019 5.0 Travel Sync with Cruise Lines works very, very well. Pros Great interface with all Cruise Lines and our IT Department at Cruise Planners keeps it all in sync and working great! Cons I use it via CPMAxx and other than the weekly downtime for maintenance the system is very reliable and easy. Review Source Britney B. Physical Therapist Assistant Hospital & Health Care Used the software for: 1-2 years ### "Pretty basic" January 20, 2019 3.0 Pros I attempted to use this when I worked in the travel business, I guess it gets the job done. Cons Requires training because I didn't know what to do with it. Luckily my job didn't require me to, my coworkers could look things up for me, but it was slow. Review Source AD Ava D. Travel agent Airlines/Aviation Used the software for: 2+ years ### "Not a very good software" October 25, 2019 4.0 It is quickly help to find low fare tickets for our clients. The solfware is stable enough foe business use Pros It helps to search for flights with variety of options. The price is competative as compared to other solfware Cons It is too complicated with lots of formulars. It requires users to remember lots of formular just to do a simple word. And the hotline is not willing to helo. Their attitude is not approriate. Review Source KM Kazi M. Customer service agent Airlines/Aviation Used the software for: 2+ years ### "Easy to use " October 13, 2019 5.0 As airline staff, I used lot of system. This one is the best. Pros I am using this software since 2013. There was lot of issues but now its updated and to easy to use. The main thing is no need to use mouse for operate, no need to remember the entry. In side bar, all entry is showing. Cons Password change. It's not accept all letter. Review Source CJ Charlene J. Travel Agent Airlines/Aviation Used the software for: 6-12 months ### "Outdated" September 8, 2019 2.0 Pros I don't have many positive things to say about this tool. After you get the hang of it, you can complete the task at hand, but it takes some time. Cons It's outdated. Not very user friendly. There are better tools out there. Review Source Similar Products Featured ## Related categories [Airline Reservation System](https://www.capterra.com/airline-reservation-system-software/)