--- title: "Videcom VRS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Videcom VRS Software - reviews, pricing plans, popular comparisons to other Airline Reservation System products and more." source_url: "https://www.capterra.com/p/173604/VRS/" page_type: "product" language: "en" --- # Videcom VRS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Videcom VRS ## What is Videcom VRS? Airline Business System is an airline passenger processing platform that provides airlines with an integrated solution for reservations, inventory control, departure control, and reporting. The software aims to maximize airline revenue and productivity by giving passengers an end-to-end experience from booking to boarding while providing airline management with tools to optimize operations. ## What is Videcom VRS used for? [Airline Reservation System](https://www.capterra.com/airline-reservation-system-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Videcom VRS?[Manage this product listing](https://www.g2.com/products/vrs/claim_requests/new?auto=true) ## Videcom VRS Overview Updated August 2026 AI summary Videcom VRS is a cloud-based airline reservation system for organizations of any size needing tools for booking management, reservations, CRM, and loyalty programs. It supports online booking and revenue management, with optional departure control for sales and operations. The platform is suited to businesses seeking to coordinate air travel reservations and optimize customer engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Videcom VRS 4.0 (1) VS. [### Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting Price Contact vendor Starting Price $95 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.5 (685) Value For Money 4.0 (1) Value For Money 4.4 (517) Customer Service 4.0 (1) Customer Service 4.9 (667) ## Videcom VRS alternatives [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [Egencia](https://www.capterra.com/p/170787/Egencia/) [3.8 (56)](https://www.capterra.com/p/170787/Egencia/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170787/Egencia/) [BizAway](https://www.capterra.com/p/219818/BizAway/) [4.7 (56)](https://www.capterra.com/p/219818/BizAway/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219818/BizAway/) Highest Rated [Signature](https://www.capterra.com/p/181137/Signature/) [4.8 (29)](https://www.capterra.com/p/181137/Signature/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181137/Signature/) ## FAQs about Videcom VRS Overview ### What company size and specific industries is Videcom VRS built for? Videcom VRS is designed for airlines, travel agencies, tour operators, and other businesses involved in airline reservations and ticketing. It fits companies in the travel and aviation sectors that handle booking, reservation, and ticketing operations for air travel. Features and Usability ### What are the key features of Videcom VRS? Videcom VRS offers booking management, reservations management, online booking, and departure control for airline sales and operations. It also includes CRM, customer database, call center management, and loyalty program tools, plus revenue management, price/margin management, credit card processing, API access, and ad hoc reporting. Getting Started and Support ### What customer support options does Videcom VRS offer? Videcom VRS provides email/help desk and phone support. Those are the only listed support channels. Because no reviewer feedback is available for support topics, no user sentiment can be summarized about response times, helpfulness, or common frustrations. ## Features AI summary Based on 203 Airline Reservation System reviews Capterra data shows that buyers of airline reservation system software rank the following features as their top priorities: - **Online Booking** (**59%** of reviewers rated this feature as critical) - **Self Service Portal** (**29%**) - **Reservations Management** (**48%**) Videcom VRS includes **Online Booking** and **Reservations Management**, covering two of the most important capabilities buyers look for in an airline reservation system. However, it does not include **Self Service Portal**. Instead, it offers **Booking Management** (**48%**), which gives airlines another way to handle itinerary changes and booking activity. Together, these features help businesses manage reservations more efficiently and provide teams with the tools to support booking operations and customer service. Online Booking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Departure Control 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and schedule flight departures based on demand Loyalty Program 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Revenue Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor sales and make necessary adjustment in order to increase demand and revenue Ad hoc Reporting Generate one-off reports that meet information requirements Videcom VRS 17 features ### All Features - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Departure Control: Manage and schedule flight departures based on demand - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Online Booking: Book meetings and appointments through a website or digital platform - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Manager Information Technology and Services ### "Good for booking service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 6, 2021 I used this for Airline booking, ticketing, It's good and secure, But you have to learn the use of it (Specially the user commands) Pros Good security, User friendly, You can book your own choses sits, Good for Enterprise and company use. Cons Sometime the server fall down, Not that much to use for new user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.