# UpMail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UpMail Software - reviews, pricing plans, popular comparisons to other Sales Enablement products and more.

Source: https://www.capterra.com/p/173620/UpMail

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# 

 UpMail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

UpMail

## What is UpMail?

Take your sales performance to another level with intelligence-led, rich content email.

## What is UpMail used for?

[Sales Enablement](https://www.capterra.com/sales-enablement-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UpMail

4.3 (4)

VS.

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

4.6 (22,702)

Value For Money

3.3 (3)

Value For Money

4.5 (15,267)

Customer Service

3.3 (3)

Customer Service

4.4 (13,526)

## UpMail alternatives

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (186)](https://www.capterra.com/p/191759/Showell/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about UpMail

Overview

### What company size and specific industries is UpMail built for?

UpMail is designed for hotel businesses of all sizes, especially teams led by hotel sales managers and general managers, as well as sales leaders and salespeople in hospitality. It fits organizations that manage sales outreach and client communication in the hotel industry, from individual properties to larger hotel groups.

Features and Usability

### What are the key features of UpMail?

UpMail offers customizable templates for email and document creation, plus proposal management for preparing and organizing proposals. Its content management and content delivery features support storing and sending materials, while collaboration tools and performance management functions cover team coordination and tracking.

Getting Started and Support

### What training and onboarding options does UpMail offer?

UpMail provides live online sessions and webinars to help teams get started. Live online training supports guided instruction with an instructor, while webinars offer scheduled group learning and product walkthroughs. These formats give users structured ways to learn the platform and review key features.

Getting Started and Support

### What customer support options does UpMail offer?

UpMail provides 24/7 live rep and chat support. Users can contact support at any time through live assistance or chat, depending on their needs. Without reviewer feedback on support, there is no reliable evidence to describe response speed, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Collaboration Tools

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Content Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Performance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Organize and manage the accomplishments and development of employees or performance of applications or systems

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

UpMail 4 features

Provides a channel for team members to share AI models, media files, communicate, and work together

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Pre-designed layouts that can be customized to match preferences and requirements

Organize and manage the accomplishments and development of employees or performance of applications or systems

Get Advice

We can help you find the software with the features you need.

Features

4.5 (4)

4.5

Based on 4 reviews

## Pricing

Value for money

3.3 (3)

### Starting price

Free trial not available

Value for money

3.3 (3)

3.3

Based on 3 reviews

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## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(1)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SJ

Sakshi J.

Sales & Marketing Manager

Hospitality

### "Upmail, Average Mass Mailing Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

February 16, 2023

Overall This product is good enough of sending the emails to the mass contacts but yet there is a restrictions of number of contacts for sending email.

Pros

The tools offers you the access to create templates that includes pictures and text. It has quite features like you may add hyperlinks on text and pictures. It offers you the reports of number of clicks and seen on email.

Cons

I wouldn't hesitate to say that this tool has a potential but yet need lots of things to be improved, you get bugs most of the time on your templates which gets solved by their customer support team, they offer very less options of text formatting. These are quite significant drawback.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Rushell H.

Co-Owner

Food Production

### "Upmail Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 11, 2021

Pros

We use upmail to increase sales and marketing through their email tracking. The proposal templates are excellent as they help us to catch the eyes of new clients then allow us to track the effectiveness of said proposals.

Cons

At this point, there is nothing that we dislike about this software and I hope it stays that way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Administración RRHH + Legales

Hospitality

### "UpMail: an excellent marketing product for the hotel industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 10, 2019

Pros

The best thing about Upmail is, without any doubt, its templates. Its excellent and fine design allows you to create attractive proposals to attract customers, even if you have a small hotel

Cons

In this product I have not found any negative points so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

amir R.

Ad Operations Manager

### "Great in house tool to have"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 23, 2018

we can track send and follow up on things normally missed.

Pros

We us it to see how they are interacting with our emails, which content is most effective, and what our next move should be. We can track it and get reminders so we dont forget.

Cons

it took us a little bit to get a full grasp on how it works but once we figured it out we were off and running without any issues

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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