--- title: "UpMail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UpMail Software - reviews, pricing plans, popular comparisons to other Customer Journey Mapping Tools products and more." source_url: "https://www.capterra.com/p/173620/UpMail/" page_type: "product" language: "en" --- # UpMail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UpMail ## What is UpMail? Take your sales performance to another level with intelligence-led, rich content email. ## What is UpMail used for? [Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UpMail?[Manage this product listing](https://www.g2.com/products/upmail/claim_requests/new?auto=true) ## UpMail Overview Updated September 2026 AI summary UpMail offers cloud-based sales enablement tools designed to help businesses manage content, support collaboration, and monitor performance. It includes features such as customizable templates, enabling teams to tailor communications and sales materials. Suitable for organizations seeking to enhance sales processes, UpMail is accessible via web-based deployment for flexibility across company sizes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UpMail 4.3 (4) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.5 (6,068) Value For Money 3.3 (3) Value For Money 4.3 (4,685) Customer Service 3.3 (3) Customer Service 4.4 (4,478) ## UpMail alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about UpMail Overview ### What company size and specific industries is UpMail built for? UpMail is designed for sales teams in the hospitality sector, especially hotels, and suits businesses of any size that need support for hotel sales roles. It is built for Sales Managers, Hotel Sales Managers, Hotel General Managers, Sales Directors, Vice Presidents of Sales, and Salespeople. Features and Usability ### What are the key features of UpMail? UpMail offers customizable templates for creating standardized materials, plus collaboration tools for team coordination. Its content delivery and content management features support creating, organizing, and distributing materials, while proposal management and performance management cover proposal workflows and tracking-related functions. Getting Started and Support ### What training and onboarding options does UpMail offer? UpMail provides live online sessions and webinars for team training. Live online sessions support guided setup and real-time instruction, while webinars offer structured presentations that can cover product features, workflows, and onboarding topics for groups needing scheduled learning. Getting Started and Support ### What customer support options does UpMail offer? UpMail provides 24/7 live rep support and chat. These channels give users direct help when questions come up. No reviewer feedback on support experience is available here, so support quality, response speed, and common frustrations cannot be assessed from user reports. ## Features AI summary Based on 2,485 Customer Journey Mapping Tools reviews Capterra reviewers highlight the following as the sales enablement features buyers value most: - **Contact Management** (**55%** of reviewers rated this feature as critical) - **Contact Database** (**58%**) - **Lead Management** (**52%**) UpMail focuses on other sales enablement capabilities within its feature set. These functions can support day-to-day outreach, organization, and follow-up activities, helping businesses keep sales communication more consistent and giving teams a clearer way to manage prospect interactions. Collaboration Tools 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Content Delivery 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Distributing content through various platforms or channels Content Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Performance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements UpMail 5 features ### All Features - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Delivery: Distributing content through various platforms or channels - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 3.3 (3) ### Starting price Free trial not available Value for money 3.3 (3) 3.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (3) 3.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(1) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Sakshi J. Sales & Marketing Manager Hospitality ### "Upmail, Average Mass Mailing Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 February 16, 2023 Overall This product is good enough of sending the emails to the mass contacts but yet there is a restrictions of number of contacts for sending email. Pros The tools offers you the access to create templates that includes pictures and text. It has quite features like you may add hyperlinks on text and pictures. It offers you the reports of number of clicks and seen on email. Cons I wouldn't hesitate to say that this tool has a potential but yet need lots of things to be improved, you get bugs most of the time on your templates which gets solved by their customer support team, they offer very less options of text formatting. These are quite significant drawback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Rushell H. Co-Owner Food Production ### "Upmail Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 11, 2021 Pros We use upmail to increase sales and marketing through their email tracking. The proposal templates are excellent as they help us to catch the eyes of new clients then allow us to track the effectiveness of said proposals. Cons At this point, there is nothing that we dislike about this software and I hope it stays that way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Administración RRHH + Legales Hospitality ### "UpMail: an excellent marketing product for the hotel industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 10, 2019 Pros The best thing about Upmail is, without any doubt, its templates. Its excellent and fine design allows you to create attractive proposals to attract customers, even if you have a small hotel Cons In this product I have not found any negative points so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR amir R. Ad Operations Manager ### "Great in house tool to have" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 23, 2018 we can track send and follow up on things normally missed. Pros We us it to see how they are interacting with our emails, which content is most effective, and what our next move should be. We can track it and get reminders so we dont forget. Cons it took us a little bit to get a full grasp on how it works but once we figured it out we were off and running without any issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.