# Grin Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Grin the right Influencer Marketing solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173654/GRIN/reviews --- Grin 4.7 (147) [View alternatives](https://www.capterra.com/p/173654/GRIN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Grin Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews GD Gabriel D B to B Strategy ConsultingInformation Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Integrates excellently well with other tools expanding opportunities for application.“ May 14, 2024 EL Eda L CEOConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “Grin deceived us throughout the sales process, hiding critical information, overselling the platform, and getting us to sign a 12-month contract with auto-payments that are impossible to stop, even when scammed.“ April 8, 2024 Megan G Creator Partnerships ManagerCosmetics, 501 - 1,000 employeesUsed the software for: More than 2 years. “GRIN allows us to scale our evergreen influencer programs quickly and efficiently, from onboarding to regular communications.“ June 2, 2022 EL Eda L CEOConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “The promised robust discovery tool doesn't exist; they recently added a few search filters that are ineffective.“ April 8, 2024 GD Gabriel D B to B Strategy ConsultingInformation Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “It is also secure and reliable.“ May 14, 2024 EL Eda L CEOConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “It feels like a bait-and-swich scheme with oversold promises.“ April 8, 2024 LY Lily Y Influencer Marketing CoordinatorCosmetics, 11 - 50 employeesUsed the software for: 6-12 months. “I love how easy it is for me to view my creators, organize them by tags, and to be able to easily import new creators with their social media chrome extension.“ May 2, 2022 LY Lily Y Influencer Marketing CoordinatorCosmetics, 11 - 50 employeesUsed the software for: 6-12 months. “I'm not really a fan of using their creator search. Although some creators will have great stats, when it comes to performance, they don't perform that well.“ May 2, 2022 ## Showing most helpful reviews Showing 1-25 of 147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lior O. Founder and CEO of ScopeLeads Marketing and Advertising Used the software for: 6-12 months ### "Grin Has it all..." September 27, 2020 5.0 Grin was very easy to set up in use. Within weeks we had a few campaigns up and running and it’s something we use daily to find nee influencers to receive free product and promote our brand. Pros Ease of use to find and reach out to new influencers. Followup features. The influencers not being in a “network”. Cons The automation features. You can’t do things beyond one automatic welcome email to new campaign subscribers. Switched from [Aspire](https://www.capterra.com/p/187445/AspireIQ/) Aspire was way too expensive and was limited to only the influencers that belonged to their network. Review Source Response from Grin September 30, 2020 Lior, Thank you for sharing your expereinece with GRIN. We're happy to hear that you're leveraging the discovery & recruitment tools, along with managing your entire campaign workflow in one place. CF Chelsea F. Affiliate Marketing Manager Consumer Goods Used the software for: 1-2 years ### "Without Grin, I'd need at least 2 more people to run our Influencer Program." October 2, 2020 4.0 Grin makes it so much easier to do my job. Without the automation, recruiting, reporting, and many analysis tools, I would not be able to do this role alone. We'd need at least a team of 2 or 3 people to accomplish what I'm able to do in a day using Grin. I am amazed at the constant upgrades to the platform that come at no cost to the user and they are always taking feedback and implementing it where they can with new updates. I also knew nothing about Influencer Marketing when I started this role and not only did Grin provide great resources to learn the software but they also provided 1x1 training on how to use it and many resources on how to excel at influencer marketing as well. Pros The integration with shopify and reporting tools. Being able to create discount codes and affiliate links with the click of a button saves so much time and it's incredibly simple to track performance over a large number of influencers. The new reporting tools makes it so I can get really granular with performance on an individual level which helps me determine which influencers to really hone in on and develop even stronger relationships. It makes it really simple to track ROI and IMV to show the value of our Influencer program to leadership. Using the chrome extension to import influencers and their emails has made it super efficient to reach out to tons of influencers using automated email sequences. Instead of having to DM people and potentially never have my message read, my email is going straight to them and helps to recruit people efficiently. The different dashboards are also really helpful since you can get a really high level view of how a campaign is performing and then you can get more granular now with the report builder feature to pin point weak areas and strong areas in your network. Cons Sometimes there a hiccups in tracking conversions but the Grin support response time is unbelievably quick and they are always eager to hop on zoom to talk through the issue and provide updates while they fix problems as well. Switched from [Affiliatly](https://www.capterra.com/p/138373/Affiliatly/) We needed a more robust tool to get more out of the program and have a less manual / spread sheet approach. Review Source KL Kristen L. Co-Founder Industrial Automation Used the software for: 2+ years ### "Very Glitchy & Under Developed" February 22, 2022 3.0 Overall, I don’t recommend this software because it’s too glitchy and underdeveloped and ended up causing us a lot of frustration and costing us time. It was incredibly difficult to deal with the software for us and our influencers, especially trying to get their social media connected. Pros I liked the look and feel of the user interface. It’s sleek and minimalist. I also liked how well Grin tracks influencer success. This is essential for making good business decisions from analyzing data. Cons It was way too glitchy and underdeveloped. Customer support typically did not resolve issues. Some of our influencers couldn’t connect Instagram stories for over a year despite us reaching out many times for assistance to customer support. Reason for choosing Grin It looked the best! Lots of features and great user friendly interface. Switched from [Affiliatly](https://www.capterra.com/p/138373/Affiliatly/) Thought Grin would be a better fit as we needed more features. Review Source Response from Grin February 23, 2022 Thank you for the honest feedback, Kristen! Happy to hear that GRIN helps you keep track of your creators so that you can make data-informed decisions. I'll take your feedback to the product team. MW Mallory W. Marketing Manager Consumer Goods Used the software for: Less than 6 months ### "GRIN solves problems you don't even know you have!" January 11, 2021 5.0 We are saving so much time! We're no longer spending time tracking people down in Instagram, checking through our DMs to make sure someone shared and tagged us in a Story, searching through the explore page for new faces, etc. GRIN has allowed us to go from 15 different Google Forms and spreadsheets to having everything we need in one, intuitive interface. The data that GRIN provides has helped us narrow down the profile of our more successful influencers, and the influencer search tool then allows us to find lookalikes for that profile. GRIN has essentially removed the trial and error (and the time associated with trial and error!) from our influencer marketing. Pros We have been SO impressed with GRIN. We were starting to become overwhelmed managing our influencers by hand and it was difficult to keep track of where influencers were in the pipeline and who had met their responsibilities, etc. We switched to GRIN mainly for the ability to track, sort, and tag influencers, and we have been so pleasantly surprised by how many other problems GRIN has allowed us to solve. This platform truly streamlines every part of the influencer management process. I think our favorite feature is the reporting view which you can separate by campaign-- so much data! Cons There's not much that's missing in this platform! My only request is that the filter feature needs an option for "both/and," i.e. I want to be able to filter by a certain campaign AND a tag. Right now, if I input both fields into the Filter tool, the system shows me everyone in the campaign and also everyone with that tag. I'd like to be able to isolate from my list using two different filters at the same time so that I only see influencers who meet both criteria. Switched from [Affiliatly](https://www.capterra.com/p/138373/Affiliatly/) We needed a better tool to have us track influencers' progress through our program. Review Source VR Verified Reviewer Influencer Marketing Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "GRIN has opened so many doors for us!" February 8, 2021 5.0 Overall, we have loved working with GRIN. It is incredible software, run by a team of amazing people. Everyone that we have met through GRIN is very friendly and always willing to help if an issue occurs. Pros As someone who uses GRIN on a daily, I can say that I love every part of this software. My personal favorites are the recruiting sections and the overall organization of the program. GRIN has made it incredibly easy to find the perfect influencer and to create a seamless relationship with them! We never have to worry about someone falling through the cracks, or not getting the message. With GRIN on our side, our influencer program has grown and will continue to grow for many years to come! Cons The biggest issue we've had has been with some connections. Our influencers and ambassadors have had some problems with keeping their social channels connected. However, the GRIN support team is very responsive and is on top of any challenge thrown their way. Alternatives considered [CreatorIQ](https://www.capterra.com/p/169151/CreatorIQ/)[Influence](https://www.capterra.com/p/180629/Influence/) Reason for choosing Grin We chose GRIN for many reasons, but one of the biggest ones was their reporting. It's amazing how much data they can pull for specific campaigns. Review Source CC Carling C. Marketing Coordinator Apparel & Fashion Used the software for: 1-2 years ### "Best Influencer Management Software available! " November 8, 2021 4.0 GRIN has allowed our company to develop its Influencer Marketing community with incredible ease! Pros Casting, Outreach, and Proposal execution within campaign management is extremely simplified, making it easy to scale campaign sizes as the company has continued to grow its influencer community Cons Some glitches with Instagram integration tool when used in excess Alternatives considered [Julius](https://www.capterra.com/p/175488/Julius/) Reason for choosing Grin User friendly platform, multiple cross-platform integrations (i.e shopify, gmail), excellent customer service Review Source BK Brittyn K. Content Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for Expanding your Reach!" April 22, 2021 5.0 Overall, Grin has been a gamechanger for our team and we are excited to watch it grow our reach on social media even more over the next few months. Pros This platform has been transformative in the way we are able to prospect, connect with, and onboard influencers around the world. It was easy to integrate and the support staff is incredible. As a very small business, we have been able to reach influencers we otherwise would not have been able to reach. Cons We really don't have any complaints. Anytime something seems to come up, their support staff takes care of the issue right away. We would say its a bit expensive for a small business like ourselves, but we see the value and make it work anyways. Switched from [LeadDyno](https://www.capterra.com/p/145778/LeadDyno/) Leaddyno was limiting and not user-friendly. Their support staff was never prompt and we didn't feel like valued customers. Grin has been the complete opposite experience! Review Source SM Sarah M. Social Media Specialist Consumer Goods Used the software for: Less than 6 months ### "Great platform to grow your influencer base!" February 25, 2022 5.0 We are upscaling our influencer efforts, brand awareness around new products and collecting content for all marketing usage. Pros The platform takes a little bit to get comfortable with and onboarded to, but after that the capabilities are amazing. They have some really cool search tools that have helped our strategy tremendously. I also love that they can integrate with Shopify for influencer orders. Cons I feel that the user interface for messaging influencers on our side of things could be a little bit more user friendly. Instead of an email setup, I would love to see chat bubbles. Switched from [Cohley](https://www.capterra.com/p/197502/Cohley/) Cohley was limited in the amount of influencers that we could work with. The platform was also a bit finicky. Review Source Response from Grin February 28, 2022 Thank you for sharing your honest feedback, Sarah! Happy to hear that you're taking advantage of our robust integration with Shopify. It's truly a game-changer with fulfillment AND finding the right influencer for your brand. DL Daniel L. Influencer Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "GRIN Review" September 26, 2019 4.0 Pleasure to work with and ask questions. Super transparent, which is great as we look forward to a long-term relationship with GRIN. Pros The customer support is amazing. They make an effort to accommodate feature requests and they give as much visibility into their roadmap as they can. Ask GRIN for a demo and see if it works for your company/program. They are constantly trying to improve the platform and it's made to fit program needs- whether that's for micro or for macro influencers. Cons Not entirely a con- but they do have a little bit of work to do when it comes to some of the things that streamline data exports as we have a number of team members that access GRIN daily. Alternatives considered [Aspire](https://www.capterra.com/p/187445/AspireIQ/) Reason for choosing Grin We have many coordinators working to outreach to influencers, Aspire looks great but pricing per user was a dealbreaker for us. Review Source Response from Grin October 3, 2019 Thank you for sharing your experience Daniel! LL Lydia L. Project Manager of Ambassadors & Affiliates Food & Beverages Used the software for: Less than 6 months ### "Trying to scale your program? This is the software for you!" September 2, 2020 4.0 My overall experience has been phenomenal. Beyond the capabilities of the software, the team has been great. They are very receptive to suggestions or features you want and have a relatively low turn around time for new features. Pros Through GRIN's automated features and management software I was able to save time, make educated decisions and scale my program. Previously I was capped at 200 influencers and since using GRIN I have been able to push beyond that threshold. Cons The reporting features of GRIN have room for improvement. The way they calculate some metrics I do not necessarily agree with. Also, I wished there were more customization features when it came to their report builder. However, I am working with their team to improve these features. Reason for choosing Grin Aspire IQ at the end of the day was too expensive and I felt like the team at GRIN would be more receptive to any product feature requests / strategy questions I had. Switched from [Meltwater](https://www.capterra.com/p/123153/Meltwater/) I switched from Meltwater because they did not offer the all inclusive solutions I was looking for, for my specific use case. I needed an influencer management software, affiliate marketing software and integration with Shopify. Review Source MS Madison S. Senior Partnerships Specialist Textiles Used the software for: 6-12 months ### "Game-changing platform with a team that cares!" November 9, 2021 5.0 Recruitment, Outreach, Organization, and Data Analysis were our biggest problem areas solved by GRIN. Whether we're grouping creators by tags, sending out automated email sequences, tracking performance by campaign, or reporting on the program, GRIN has been a massive time saver and efficiency booster in all regards. We've realized GRIN solves the need for manual and time-consuming work which frees up our day and allows us to focus on the big-picture decisions. With GRIN, we're able to work with more creators, report on the performance of all creators we work in an organized manner with and pull out insights that would take hours on hours to if we weren't using the platform. Pros GRIN's Report Builder allows us to view the performance of our program in one unified dashboard while also cherry-picking the information we need to make data-driven decisions as we scale. Diving deep into specific metrics is necessary for us to remain on track for our goals and objectives and this tool gives us the ability to review accurate and crucial details about each influencer to give us an idea of where our program is and what we need to do to get it to the next level. We also love the Creator Search tool which has cut our recruiting time down drastically. It's allowed us to find creators we wouldn't have otherwise considered but are ultimately an amazing fit. The ability to run a lookalike search has given us the capability to find creators similar to top-performers so we can duplicate successful campaigns with multiple creators. The audience reports complement the search tool perfectly, as it confirms or denies preconceived perceptions on creators by backing up real demographic data. Cons We'd love to see the search results for Youtube and TikTok expanded to a more robust list of creators. We'd also like to see more options for link and code grouping and tracking. Review Source AG Anya G. Marketing Associate Consumer Goods Used the software for: 6-12 months ### "GRIN helped us launch and scale our influencer program to 150+ creators" November 10, 2021 5.0 Pros When we got started with GRIN, our influencer program was non-existent and, frankly, we didn't have a strong idea in place for developing it. The educational resources GRIN provided (video content and seminars) immediately helped us to kickstart our program and were critical in both the launch and growth of our program. Even more helpful was GRIN's software, which allowed us to easily discover influencers, conduct outreach, define clear expectations when onboarding creators to our program, track performance and attribute revenue, and build a strong relationship with every partner. 10 months later, and we are working with 150 active influencers, who assist with our product launches and continuously promote their favorite products. There is certainly a learning curve using GRIN's platform, but our account manager is exceptional and has always responded to every question within an hour. Overall, we couldn't recommend GRIN enough! Cons Our only dislike of GRIN's software is the payments system. Being that we are running 30+ campaigns at a given time, it's extremely cumbersome to go into each campaign and pay our influencers. We could really benefit from a central payments system. Review Source CG Carolina G. Marketing Consultant Food & Beverages Used the software for: 6-12 months ### "Easiest CRM platform to use - great integration with Shopify" May 7, 2019 5.0 Automating the creation of discount codes, affiliate links, shipping product, tracking posts and tracking sales is what makes Grin such a dream to work with. And, as I mentioned previously, the Grin Chrome extension was a total game changer -- it increased the speed at which our team could find, evaluate and add influencers into the database. The platform makes is really easy to manage and track thousands of prospective and active influencers, track email communication, and track all aspects by each in-house person that manages influencers (we have several people using the system). I am not a technical, database-savvy person, and I find Grin really easy to use. Very easy for any non-technical person to use. Pros Since Grin integrates so well with Shopify, Grin makes it exceptionally easy to create discount codes and affiliate links for influencers as well as shipping free product. Each of these is done with a simple click of a button and can be done en masse for multiple influencers. Grin is super intuitive and such an easy to use CRM platform. Also, the team at Grin is fantastic! They are really knowledgeable and helpful, and if there are features or tweaks that would make your life easier, they have been willing to put it on the product roadmap and deliver it in a fairly timely manner. And then there's the Grin Chrome extension! Makes it so easy to import potential influencers from Instagram directly into the platform. This extension provides stats (like engagement rate, avg likes and comments per post) so that you don't have to eyeball it or calculate. Cons The only area that could use a bit of improvement is in the reporting and report exports. The dashboards in the platform itself are good, but could be more flexible/robust. The exports contain a fair amount of information but still not flexible/robust enough to be able to slice and dice the data as much as we would like. However, they are really receptive to feedback and making improvements. They have already made a few tweaks that we requested. Review Source JS Jordan S. Athlete Relations & Marketing Apparel & Fashion Used the software for: Less than 6 months ### "All-Around Excellent Software" August 24, 2020 5.0 My overall experience is great and only getting better. GRIN is always keeping record of our team’s recommendations which allows the system to be even more custom to help us in multiples ways! Long story short, GRIN is essential and I highly recommend it if you and/or a team are working with influencers, ambassadors, etc! Pros What I like most about GRIN is how well organized it keeps all influencers, brand ambassadors, etc on multiple social media platforms. As someone who works with multiple influencers on a daily basis it is essential to have GRIN as it keeps everything up to date with influencer postings on IG, Youtube, FB, etc. In addition, an amazing quality GRIN includes is custom tagging, properties, etc! These are great for when having multiple team members in working in the same GRIN company account. For instance, I work with all athletes, while my team member works with all lifestyle, being able to organize the two using tags and/or custom properties such as “Athlete, Content Creator, etc.” without jumping into/mixing up each others projects. So definitely my favorite quality is the organized set up GRIN creates. Next, GRIN also helps with keeping track on which social media platform each influencers focuses on. For example, one of my influencers is IG focused while another is focused on creating Youtube videos.. GRIN allows me to keep track of each influencers top social media platform! Cons There really isn’t anything to dislike about GRIN, but if I had to think.. the only issue was sometimes there were some Instagram connection issues (but that is typically an issue with IG itself) or even maybe post here or there wouldn’t get picked up by the system, but GRIN is so simple that I can easily create their profile for them and send them a link to finish creating the profile (really quick and very simple)! Then for rare occasional post that doesn’t get picked up, it’s just a quick copy and paste of the IG post link to their account. Nothing major at all and even with the minor, occasional issues the GRIN customer service is always available and ready to help in anyway they can! Review Source CW Claire W. Social Media Manager E-Learning Used the software for: 6-12 months ### "GRIN offers everything you need for influencer marketing management!" July 15, 2020 5.0 I've loved my experience with using the GRIN platform. As someone who handles influencer marketing exclusively for their team, it can be a lot to manage. But GRIN makes it super easy and simple to handle. GRIN has something for every step of the way, from influencer search functions to campaign management, email templates and much more. My favorite thing about GRIN is the ability to organize specific influencer campaigns and pull in analytics automatically on how influencer content performs (no more saving screenshots or spreadsheets on my computer). My rep is also extremely helpful, as are the tech troubleshooters who help me very quickly when I run into issues. Pros I love that with GRIN I'm able to track the success of our influencer partnerships all in one place. Because the data can be pulled in automatically from influencers' social posts, it saves me so much time and energy by being able to look at the data in real-time. Another huge benefit has been the search function. Previously, I would have to look up influencers on Instagram manually, review their posts, and do a lot of predicting of engagement. But GRIN takes out the guess-work and manual labor by scanning the influencers' page and showing you all the information you need to know (followers, average likes, engagement rates, even email addresses!). Both of these aspects have been huge in solving my dilemma of being a one-person team managing multiple partnerships. Cons I don't really dislike much about the GRIN platform. My biggest issue has been learning how to get influencers' Instagram accounts connected and authorized. There was some troubleshooting that had to happen for me to learn the best way to set up my campaign pages, but the team at GRIN is always super helpful and willing to work with you to make improvements/solve tech issues. Review Source Response from Grin July 16, 2020 Thank you so much for sharing your experience Claire! GT Greg T. Head of Product Content & Industry Influencers Health, Wellness and Fitness Used the software for: 1-2 years ### "Hands down the best platform we've used" February 12, 2021 5.0 Our experience has been fantastic - and the platform is helping us to drive a huge number of initiatives Maximizing our time and reach in our right-to-win and must-win communities. Driving social followers to our brand handles Executing tiered campaigns to multiple layers of influencers Shopify integrated is a life saver from a fulfillment perspective Automation of inbound/outbound communication Effective vetting of applicant content & culture Pros Personally - I love the Grin interface, the capabilities, the reporting, and the SUPPORT TEAM. Coming in as an outsider to the influencer marketing realm, this platform and the team have been game changers for our business. Most importantly, the tools which the interface provides allows my team to automate what we can, so that we can spend our time going deep with our influencers and making their experience an incredible one. Cons We're excited to see some functionalities come to life with regards to email 'send as' options, and more creative options on Grin-hosted landing pages. Both of these capabilities are currently in dev, and we're excited to implement when they go live. Review Source vC valeria C. Community Manager Apparel & Fashion Used the software for: Less than 6 months ### "A great software that helped us scale our influencer campaigns" November 13, 2021 5.0 An amazing tool which gives you access to a huge database with a lot of customisation features. With Grin, you can really find the influencers that are relevant to your brand and work with them on favorable terms. Besides that, we love that everything is automated, from sending out mass emails to paying the creators. The reporting is also very detailed, and it shoes you a very clear outcome from each campaign. Special thanks to Dom for guiding us throughout the onboarding process and for helping us every time we have any questions. Fully recommending this tool to brands who want to scale their influencer collaborations and increase the ROI. Pros Grin has the largest influencer database with a lot of filtering options (bio keywords, country, age, their audience's age, hashtags used, etc), thus, you can find a lot of influencers based on very specific criterion which match your brand 100%. Cons Nothing much to say here. One suggestion would be to add YouTube and TikTok chrome extension Review Source Response from Grin November 24, 2021 Thank you for the honest feedback Valeria! Excited that you are using our extensive creator search engine to use! CC Claire C. Marketing Director Apparel & Fashion Used the software for: 1-2 years ### "Has completely changed how we run Influencer campaigns and do PR! " January 21, 2022 5.0 It's great! Absolutely love it and would highly recommend it. Pros Grin has completely changed how we do PR and run influencer campaigns. It allows us to easily keep track of content, including IG stories! Not only that, we're also able to search for influencers and track everything from beginning to end! Cons It's loaded with features so you will definitely need a dedicated team member if you're trying to scale and use it to it's fullest potential. Plus it's a bit pricey but if you're serious about scaling, it's totally worth it. Review Source Response from Grin January 24, 2022 Thank you for your honest feedback Claire! Happy to hear that GRIN helps you keep track of content and search for influencers. CW Cayley W. Influencer Marketing Manager Consumer Goods Used the software for: 6-12 months ### "Great service, excellent customer support" November 10, 2021 4.0 Pros Grin has played an integral role in our ambassador marketing strategy. It has robust communication, campaign management, and reporting capabilities that have helped scale our program with ease. We meet with our Grin rep biweekly and he is always available to answer any questions or troubleshoot any hurdles we've faced while using the product. Highly recommend. Cons Grin is most compatible with Shopify, and not all features are available if not using it. Review Source Response from Grin January 27, 2022 Thank you for sharing your honest feedback, Cayley! Glad to hear that GRIN's many features have helped scale your program and that your Customer Success Manager is always available to answer questions. We also understand that there is always room for improvement and welcome your thoughts. Feel free to contact the product team directly at product@grin.co to share your ideas. AC Anna C. Partnerships Manager Food & Beverages Used the software for: 1-2 years ### "GRIN has helped grow our influencer program from the ground up!" November 12, 2021 5.0 Pros GRIN has an amazing search function that allows you to search for influencers that fit your brand based on numerous levels of criteria. Cons GRIN is great for sourcing new influencers and great for one-off deals, but could be improved for more "brand ambassador" type relationships that may be ongoing for an extended period of time. Review Source Response from Grin November 24, 2021 Thank you for the honest feedback Anna! Love that you are leveraging the creator search engine to find the right influencers for your brand. I'll take your feedback to the product team. LY Lily Y. Influencer Marketing Coordinator Cosmetics Used the software for: 6-12 months ### "Great Organization" May 2, 2022 4.0 Pros I love how easy it is for me to view my creators, organize them by tags, and to be able to easily import new creators with their social media chrome extension. Additionally, being able to pay my creators through GRIN makes it very easy to make payments on time. I love that GRIN is continuously updating the services they offer. Cons I'm not really a fan of using their creator search. Although some creators will have great stats, when it comes to performance, they don't perform that well. Review Source Response from Grin May 9, 2022 Thank you for your honest feedback, Lily! I'm glad to hear that you're leveraging all our resources to help you manage your program including the web extension and paying creators. MM Melody M. E-Commerce Marketing Manager Cosmetics Used the software for: 6-12 months ### "Amazing Support" May 4, 2020 4.0 Easier to scale. Campaigns much easier to execute and manage. Time saved in individual communications. Reporting was accurate and robust. Pros Automated messaging, integration with Shopify, and the content library. The library captures campaigns and user generated content. GRIN also helps to identify unique opportunities, such as influential customers. The GRIN team truly listens and is very responsive to feedback. The number of improvements made to the program within the time we used it is really impressive. Cons The onboarding process was very cumbersome. For full transparency, we opted for the self-guided onboarding, but found that the processes were different than anticipated from the demo. Support was especially helpful, but this did set us back weeks. While automated payment is an option, it did not align with our operational processes. This is not necessarily a reflection on GRIN, but was a con for our personal experience. Review Source Response from Grin May 5, 2020 Melody, Thank you for sharing your experience with GRIN! We will be sure to share the positive notes to our support team. RH Rebekah H. Wholesale Specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Software for Keeping Everything in One Place!" August 24, 2020 5.0 We have been able to reach out to so many more influencers than we were able to before. Also, we have been able to keep track of how many emails we have sent people in each stage of the process, how many kits we have sent, etc. We wanted to be able to specifically track and have reports on everything we do, and we have been able to with GRIN. Pros The best part about this software is that every piece of the process, from finding high quality influencers to viewing their posted content, is in this one place. It was very easy to learn the start to finish process and GRIN allowed us to customize the campaigns in a way that made the most sense for our needs. Our GRIN rep has always been very helpful by quickly answering any of our questions with informative tutorials. Cons I would like it if the inbox feature had a different layout. The filter that allows you to see unread emails is helpful, but I wish there was a way to just have our sent emails in the sent section, rather than all together in the inbox. Review Source MC Michelle C. Social Impact Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "We LOVE Grin!" November 30, 2021 5.0 Pros The product is easy to use, easy to integrate into existing programs and is quite fun! Cons No cons - the team at Grin is so great to work with, whenever something comes up they work quickly to provide a solution. Review Source Response from Grin January 27, 2022 Thank you for your honest feedback Michelle! Happy to hear that GRIN is easy to use, easy to integrate into existing programs, AND fun. KU Kyra U. Affiliate Marketing Alternative Medicine Used the software for: Less than 6 months ### "Grin Review - Zenimal" February 23, 2022 5.0 Pros The features that are the most useful on Grin are the ability to directly link influencers social media accounts and their insights on engagement, managing of UCG content, managing deliverables for campaigns, creator content, and the dashboard with conversion and revenue. All of these features have allowed me to successfully integrate the use of collaborations and managing campaigns. I also really enjoy the feature of the Chrome extension to be able to directly add Instagram users into Grin. Cons There is nothing I like least about Grin as the software has allowed me to successful create campaigns and manage creators deliverables, content, payment, conversion, etc. I have been able to set up a correlated sequence of steps to communicate efficiently and effectively. Review Source Similar Products Featured ## Related categories [Influencer Marketing](https://www.capterra.com/influencer-marketing-software/)