# InterFAX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about InterFAX Software - reviews, pricing plans, popular comparisons to other Fax Server products and more. Source: https://www.capterra.com/p/173681/Interfax --- # InterFAX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InterFAX ## What is InterFAX? InterFAX is a HIPAA-compliant, enterprise-class cloud fax service that enables organizations to securely send and receive faxes around the world. It’s easy and cost-effective, while also meeting the most demanding business requirements. In a world where remote work is continually increasing, InterFAX provides a simple, secure, and convenient cloud fax service to help workers get more done from wherever they are. With a versatile developer API, InterFAX easily integrates into any environment. ## What is InterFAX used for? [Fax Server](https://www.capterra.com/fax-server-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.95 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InterFAX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.uplandsoftware.com&name=InterFAX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InterFAX 4.6 (5) VS. [4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $9.95 Usage Based, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.6 (22,653) Value For Money 4.6 (5) Value For Money 4.5 (15,226) Customer Service 5.0 (5) Customer Service 4.4 (13,489) ## InterFAX alternatives [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (3,502)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/173681/Interfax/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Delivery Tracking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Electronic Faxes 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, edit, preview, and send faxes electronically Fax to Email 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Receive faxes directly in the email account Archiving & Retention 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automated Routing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tickets are automatically assigned to specific agents based on predefined rules Email to Fax 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send and receive emails by electronic fax InterFAX 31 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Tickets are automatically assigned to specific agents based on predefined rules Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Create, edit, preview, and send faxes electronically Digitally sign online documents Send and receive emails by electronic fax Convert data into a code for security Receive faxes directly in the email account Move files across different systems or networks Send/receive faxes through fax over IP connection Compliant with HIPAA, which sets standards for sensitive patient data protection Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Estimate or forecast of a future scenario based on the study of present trends Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Control system access and/or deliverability for applications and email addresses Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 4.6 (5) Free Trial Basic $9.95 Usage Based,Per Month Value for money 4.6 (5) 4.6 Based on 5 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RP Renee P. Director of Clinical Applications Health, Wellness and Fitness ### "Use Interfax for EMR services" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2022 very good. \[SENSITIVE CONTENT\] was exceptional to listen to our company needs and liaised to keep our business. Thank you \[SENSITIVE CONTENT\]! Pros interfaces to EMR. we have worked with customer service to get it working satisfactory at present. Cons previous price point did not match company needs Reasons for choosing InterFAX already using it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brent C. President Insurance ### "First Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2022 So far i am pleased with InterFAX. Pros So far I am pleased with InterFAX and will be able to give a more formal review in a few months. Cons How quickly it will time you out, if you stop to take a phone call you will likely be timed out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Pam S. Legal Assistant/Office Manager Law Practice ### "Cost Savings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2022 Very helpful in setting up and easy. Pros Eliminated landline fax machine/toner and all staff are able to access with ease from desktop Cons None. We skipped the free trial period and went right to purchasing monthly. Reasons for choosing InterFAX Our IT company recommeneded InterFax. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Fahd M. IT ARCHITECT Hospital & Health Care ### "InterFAX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2022 easy to implement this product for our healthcare initiative with the government of Ontario. Amazing customer service - always responsive, available, and approachable. Very helpful. Pros Customer Service, Ease of use, Simple to implement. Excellent Support. Cons would like single sign on with O365 so users don't have to share a common account. they seem to keep locking the account when 100s of users are using the shared account. integrating with O365 would take care of this limitation. Switched from [CocoFax](https://www.capterra.com/p/204795/CocoFax/) Customer Service Reasons for choosing InterFAX Customer Service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jonathan D. VP of Sales Health, Wellness and Fitness ### "Top notch solution and First class support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2022 Pros InterFAX solves many problems for our business and for our clients. We are grateful for the ease of use and prompt customer support. Cons We should have began working with InterFAX sooner! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)