--- title: "InterFAX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InterFAX Software - reviews, pricing plans, popular comparisons to other Fax Server products and more." source_url: "https://www.capterra.com/p/173681/Interfax/" page_type: "product" language: "en" --- # InterFAX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InterFAX ## What is InterFAX? InterFAX is a HIPAA-compliant, enterprise-class cloud fax service that enables organizations to securely send and receive faxes around the world. It’s easy and cost-effective, while also meeting the most demanding business requirements. In a world where remote work is continually increasing, InterFAX provides a simple, secure, and convenient cloud fax service to help workers get more done from wherever they are. With a versatile developer API, InterFAX easily integrates into any environment. ## What is InterFAX used for? [Fax Server](https://www.capterra.com/fax-server-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.95 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InterFAX?[Manage this product listing](https://www.g2.com/products/upland-interfax/claim_requests/new?auto=true) ## InterFAX Overview Updated August 2026 AI summary InterFAX provides businesses of all sizes with a cloud-based fax server solution designed for secure and efficient document transmission. It enables electronic faxing, archiving, and retention, with options for delivery tracking, electronic signatures, and email-to-fax or fax-to-email workflows. Features such as encryption, automated routing, and customizable alerts support organizations needing reliable fax management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InterFAX 4.6 (5) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9.95 Usage Based, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.5 (28,497) Value For Money 4.6 (5) Value For Money 4.3 (20,622) Customer Service 5.0 (5) Customer Service 4.4 (18,613) ## InterFAX alternatives Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [View all alternatives](https://www.capterra.com/p/173681/Interfax/alternatives/) ## FAQs about InterFAX Overview ### What company size and specific industries is InterFAX built for? InterFAX is designed for all business sizes, from small businesses to large enterprises, across any industry that relies on digital document transfer or cloud fax. It suits organizations that need fax-based document exchange in a digital workflow, without being limited to a specific sector. Features and Usability ### What are the key features of InterFAX? InterFAX offers electronic faxes, fax to email, email to fax, and FoIP for fax transmission, plus API access and third-party integrations. It includes access controls, role-based permissions, encryption, secure data storage, audit trail, and HIPAA compliant compliance management. Additional features cover delivery tracking, status tracking, archiving & retention, reporting & statistics, and automated routing. Integrations ### Which third-party tools and platforms does InterFAX integrate with? InterFAX connects natively to Google Drive, Microsoft Outlook, SAP Business One, and EMR/EHR systems. These integrations cover document storage, email, enterprise resource planning, and healthcare record workflows, giving InterFAX a focused set of connections for faxing and document exchange across common business platforms. Getting Started and Support ### What training and onboarding options does InterFAX offer? InterFAX provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does InterFAX offer? InterFAX provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support coverage is broad, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 358 Fax Server reviews Capterra data shows that buyers of fax server software rank the following features as their top priorities: - **Electronic Faxes** (**56%** of reviewers rated this feature as critical) - **Delivery Tracking** (**46%**) - **Encryption** (**57%**) InterFAX supports all three of the features reviewers rate most highly: **Electronic Faxes**, **Delivery Tracking**, and **Encryption**. Together, these capabilities help businesses send and receive faxes digitally, confirm transmission status, and protect sensitive information, allowing teams to manage fax communications more efficiently and securely. Electronic Faxes 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, edit, preview, and send faxes electronically Delivery Tracking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Email to Fax 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send and receive emails by electronic fax Fax to Email 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Receive faxes directly in the email account Archiving & Retention 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automated Routing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tickets are automatically assigned to specific agents based on predefined rules InterFAX 31 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Faxes: Create, edit, preview, and send faxes electronically - Electronic Signature: Digitally sign online documents - Email to Fax: Send and receive emails by electronic fax - Encryption: Convert data into a code for security - Fax to Email: Receive faxes directly in the email account - File Transfer: Move files across different systems or networks - FoIP: Send/receive faxes through fax over IP connection - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Projections: Estimate or forecast of a future scenario based on the study of present trends - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 4.6 (5) Free Trial Basic $9.95 Usage Based,Per Month Value for money 4.6 (5) 4.6 Based on 5 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RP Renee P. Director of Clinical Applications Health, Wellness and Fitness ### "Use Interfax for EMR services" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2022 very good. \[SENSITIVE CONTENT\] was exceptional to listen to our company needs and liaised to keep our business. Thank you \[SENSITIVE CONTENT\]! Pros interfaces to EMR. we have worked with customer service to get it working satisfactory at present. Cons previous price point did not match company needs Reasons for choosing InterFAX already using it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brent C. President Insurance ### "First Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2022 So far i am pleased with InterFAX. Pros So far I am pleased with InterFAX and will be able to give a more formal review in a few months. Cons How quickly it will time you out, if you stop to take a phone call you will likely be timed out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Pam S. Legal Assistant/Office Manager Law Practice ### "Cost Savings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2022 Very helpful in setting up and easy. Pros Eliminated landline fax machine/toner and all staff are able to access with ease from desktop Cons None. We skipped the free trial period and went right to purchasing monthly. Reasons for choosing InterFAX Our IT company recommeneded InterFax. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FM Fahd M. IT ARCHITECT Hospital & Health Care ### "InterFAX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2022 easy to implement this product for our healthcare initiative with the government of Ontario. Amazing customer service - always responsive, available, and approachable. Very helpful. Pros Customer Service, Ease of use, Simple to implement. Excellent Support. Cons would like single sign on with O365 so users don't have to share a common account. they seem to keep locking the account when 100s of users are using the shared account. integrating with O365 would take care of this limitation. Switched from [CocoFax](https://www.capterra.com/p/204795/CocoFax/) Customer Service Reasons for choosing InterFAX Customer Service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jonathan D. VP of Sales Health, Wellness and Fitness ### "Top notch solution and First class support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2022 Pros InterFAX solves many problems for our business and for our clients. We are grateful for the ease of use and prompt customer support. Cons We should have began working with InterFAX sooner! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.