# InterFAX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about InterFAX Software - reviews, pricing plans, popular comparisons to other Fax Server products and more.

Source: https://www.capterra.com/p/173681/Interfax/pricing

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# 

 InterFAX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

InterFAX

## What is InterFAX?

InterFAX is a HIPAA-compliant, enterprise-class cloud fax service that enables organizations to securely send and receive faxes around the world. It’s easy and cost-effective, while also meeting the most demanding business requirements. In a world where remote work is continually increasing, InterFAX provides a simple, secure, and convenient cloud fax service to help workers get more done from wherever they are. With a versatile developer API, InterFAX easily integrates into any environment.

## What is InterFAX used for?

[Fax Server](https://www.capterra.com/fax-server-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Remote Work](https://www.capterra.com/remote-work-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9.95

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for InterFAX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.uplandsoftware.com&name=InterFAX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InterFAX

4.6 (5)

VS.

[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/)

Starting Price

$9.95

Usage Based, Per Month

Starting Price

$29.99

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.9 (363)

Value For Money

4.6 (5)

Value For Money

4.9 (273)

Customer Service

5.0 (5)

Customer Service

5.0 (233)

## InterFAX alternatives

[4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[iFax](https://www.capterra.com/p/198884/iFax/)

[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198884/iFax/)

[View all alternatives](https://www.capterra.com/p/173681/Interfax/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Tracking

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronic Faxes

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, edit, preview, and send faxes electronically

Fax to Email

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Receive faxes directly in the email account

Archiving & Retention

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Automated Routing

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tickets are automatically assigned to specific agents based on predefined rules

Email to Fax

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Send and receive emails by electronic fax

InterFAX 31 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Tickets are automatically assigned to specific agents based on predefined rules

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Create, edit, preview, and send faxes electronically

Digitally sign online documents

Send and receive emails by electronic fax

Convert data into a code for security

Receive faxes directly in the email account

Move files across different systems or networks

Send/receive faxes through fax over IP connection

Compliant with HIPAA, which sets standards for sensitive patient data protection

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Estimate or forecast of a future scenario based on the study of present trends

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Control system access and/or deliverability for applications and email addresses

Get Advice

We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

4.6 (5)

Free Trial

Basic

$9.95

Usage Based,Per Month

Value for money

4.6 (5)

4.6

Based on 5 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RP

Renee P.

Director of Clinical Applications

Health, Wellness and Fitness

### "Use Interfax for EMR services"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 15, 2022

very good. \[SENSITIVE CONTENT\] was exceptional to listen to our company needs and liaised to keep our business. Thank you \[SENSITIVE CONTENT\]!

Pros

interfaces to EMR. we have worked with customer service to get it working satisfactory at present.

Cons

previous price point did not match company needs

Reasons for choosing InterFAX

already using it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Brent C.

President

Insurance

### "First Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 16, 2022

So far i am pleased with InterFAX.

Pros

So far I am pleased with InterFAX and will be able to give a more formal review in a few months.

Cons

How quickly it will time you out, if you stop to take a phone call you will likely be timed out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Pam S.

Legal Assistant/Office Manager

Law Practice

### "Cost Savings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2022

Very helpful in setting up and easy.

Pros

Eliminated landline fax machine/toner and all staff are able to access with ease from desktop

Cons

None. We skipped the free trial period and went right to purchasing monthly.

Reasons for choosing InterFAX

Our IT company recommeneded InterFax.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FM

Fahd M.

IT ARCHITECT

Hospital & Health Care

### "InterFAX Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2022

easy to implement this product for our healthcare initiative with the government of Ontario. Amazing customer service - always responsive, available, and approachable. Very helpful.

Pros

Customer Service, Ease of use, Simple to implement. Excellent Support.

Cons

would like single sign on with O365 so users don't have to share a common account. they seem to keep locking the account when 100s of users are using the shared account. integrating with O365 would take care of this limitation.

Switched from

[CocoFax](https://www.capterra.com/p/204795/CocoFax/)

Customer Service

Reasons for choosing InterFAX

Customer Service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jonathan D.

VP of Sales

Health, Wellness and Fitness

### "Top notch solution and First class support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2022

Pros

InterFAX solves many problems for our business and for our clients. We are grateful for the ease of use and prompt customer support.

Cons

We should have began working with InterFAX sooner!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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