# Guidewire Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Guidewire Software - reviews, pricing plans, popular comparisons to other P&C Insurance products and more.

Source: https://www.capterra.com/p/173704/InsuranceNow/pricing

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# 

 Guidewire Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Guidewire

## What is Guidewire?

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 540 insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with more than 1,600 successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

## What is Guidewire used for?

[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)[Commercial Insurance](https://www.capterra.com/commercial-insurance-software/)[Policy Management](https://www.capterra.com/policy-management-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Guidewire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.guidewire.com&name=Guidewire)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Guidewire

3.1 (16)

VS.

[4.7 (283)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Starting Price

$1

Per Year

Starting Price

$70

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (16)

Ease Of Use

4.7 (283)

Value For Money

3.1 (11)

Value For Money

4.7 (239)

Customer Service

3.8 (11)

Customer Service

4.9 (277)

## Guidewire alternatives

[3.7 (73)](https://www.capterra.com/p/102928/EZLynx/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

62%

of reviewers

rated it above 4 stars

[0.0](https://www.capterra.com/p/190680/GO-INSUR/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

55%

of reviewers

rated it above 4 stars

Highest Rated

[Sembley](https://www.capterra.com/p/10021105/Sembley/)

[5.0 (40)](https://www.capterra.com/p/10021105/Sembley/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10021105/Sembley/)

[View all alternatives](https://www.capterra.com/p/173704/InsuranceNow/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Claims Management

3.5 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Customer Portal

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

A website or login for customers to access information

Billing & Invoicing

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Reinsurance Administration

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Consolidation of data from multiple sources, products, and systems to manage the reinsurance process.

Underwriting Management

3.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage the review process to determine financial risk on a loan or application

Broker/Agent Portal

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Online portal for brokers/agents to add, edit, update or access required information

Guidewire 16 features

Create, manage, and send invoices or bills to customers

Online portal for brokers/agents to add, edit, update or access required information

Process of submitting and following up on claims with insurance companies

Tracking, calculating, and paying commissions and earnings to employees

A website or login for customers to access information

Store, manage, and track all electronic documents in a centralized location

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Create, administer and manage insurance policies for various customers and insurance lines

Create, manage, and track policies and procedures within an organization

Specialized for companies in property and casualty (P&C) insurance sector

Generate quotes or estimates for customers

Consolidation of data from multiple sources, products, and systems to manage the reinsurance process.

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Manage the review process to determine financial risk on a loan or application

Get Advice

We can help you find the software with the features you need.

Features

3.3 (16)

3.3

Based on 16 reviews

## Pricing

Value for money

3.1 (11)

Basic

$1.00

Per Year

Value for money

3.1 (11)

3.1

Based on 11 reviews

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## Support, customer service and training options

Customer Service

3.8 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (11)

3.8

Based on 11 reviews

## User reviews

Overall rating

3.1

Based on 16 reviews

Filter by rating

5(4)

4(4)

3(3)

2(0)

1(5)

Mentioned topic

Sorted by most recent

BW

Broan W.

Actuary

Insurance

### "Guidewire Struggles"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 20, 2024

I would not recommend this software as it has too many holes out of the box, and extensions are difficult to build and manage.

Pros

GW offers a consistent theme between all of their X-Centers. It is also fairly straightforward to navigate through their OOTB screens.

Cons

Their customer service has been almost nonexistent since our first lines started to convert to their cloud platform. There is no formal data dictionary or data model, meaning data is impossible to sort through or map with legacy detail. As a product owner their product is complicated in many of the wrong ways, in unnecessary rating complexity and deployment difficulties. We regularly have GW-hosted environments go down.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Analyste fonctionnelle

Information Technology and Services

### "Bon produit"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 20, 2023

Pros

Un incontournable dans le domaine de l'assuranceBon produit. Personnalisable

Cons

Nécessite des spécialiste à chaque personnalisationMise en route longue et complexeCertifications pour devenir spécialiste très coûteuse et examen non disponible en français.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Matt T.

Insurance agent

Insurance

### "Most frustrating software "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 10, 2023

Horrible. Whatever money the insurance companies are savings by implementing this software rather than going another route is carried on the backs of the agencies and service centers.

Pros

Nothing. have respect for their sales team that can sell this garbage to so many carriers.

Cons

The least intuitive software I’ve ever used. I’ve been using this software for years and while I thought it would get better it seems to be getting even less user friendly. If you enjoy clicking links and counting to 20 before the page loads then it’s great. It’s like 90’s dial up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PR

Patrick R.

Agency Principal/Owner

Insurance

### "Insurance carriers … take a pass on this system … please!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

October 31, 2022

Insurance companies … if you want to cripple your sales force, this is the system for you. Have the president of your company sit at a user interface … ask him/her to start a quote. Don’t give them direction, see how long it will take to find it. Then do it with taking a payment. I have a great deal of experience, and I’m very tech savvy. Please reconsider your options.

Pros

Nothing … there is absolutely nothing good about this system. I don’t understand why so many companies are switching to you.

Cons

Everything. It’s obvious that this company used 0 end user input. It’s the opposite of intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Analyst

Computer Software

### "A Great Platform to deploy your Insurance suite in P & C Industry."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2022

A Great platform to work and deploy your solution on this platform

Pros

\- Different portals to manage claims, issue policies, and generate bills for customers. - Easy to integrate with internal as well as external systems - Manage many claims simultaneously and also gather claims information on a deeper level

Cons

\- Rating System can be improved - UI is not that great - Business Rules & Validation Rules do not fire up automatically - Overall performance can be improved

Switched from

[Majesco Insurance Platform Solutions for P&C and L&AH](https://www.capterra.com/p/173284/Majesco/)

Ease of usage Easy to integrate with external systems

Alternatives considered

[Majesco Insurance Platform Solutions for P&C and L&AH](https://www.capterra.com/p/173284/Majesco/)

Reasons for choosing Guidewire

Best in the Industry Good Community Support Oldest Player in the Market

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Mello F.

Analyst

Insurance

### "Quick and easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 21, 2022

Pros

Search features make it simple to sort through find and manage claims details. Can find things easily even if only having minimum details

Cons

A bit of a learning curve compared to other claims software,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Business Consultant

Insurance

### "Review of Guidewire by an Business Analyst"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2022

My experience with Guidewire in last 3 years is amazing. Its a great product to work upon and it gives really insightful learning on the functional as well as technical front.

Pros

The Guidewire software is very easy to use. It is very user friendly and covers the functionalities in most efficient way. It doesn't change its user experience drastically as the line of business changes so its easy to work with.

Cons

The complexities of insurance business makes any product which it has in the industry makes it complex. Guidewire is a complex product overall. It requires a basic training of the functionalities of the product to work with.

Reasons for choosing Guidewire

The comprehensiveness of the Guidewire software is stands out from the alternative products along with the integrations available for this product with the other two major components such as Billing or Claims is awesome. It makes life easier to focus on the actual work rather than thinking of the change in the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

Naveen Kumar reddy S.

Senior software engineer

Insurance

### "Guidewire products review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2022

Claims and policies

Pros

This product have all integrated functionalities in the application related to claims and policies which helps coustomer to handle claims and policies

Cons

When it is integrated to documents system have faced some issue

Reasons for choosing Guidewire

Guidewire have very good coustomer support and detailed application

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Ankit S.

Business Analyst

Information Technology and Services

### "Effective, Exhaustive & Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 8, 2022

Pros

Guidewire offers end to end features in terms of process(es) and capabilities 1 could think of in Insurance Value Chain. The features are apt for US market and can adapt to other geographies with customization. The documentation & Courses available are self-sufficient for someone to pick up the software with minimal effort & time. The long list of partners & vendors readily integrated with their system enhancing the features further.

Cons

Limited availability of open source information on Guidewire, not much can be found over web. One has to channel themselves through any of their partner to get details.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shovesh Kumar B.

Senior Relationship Manager

Insurance

### "Guidewire - An Insurance Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2021

It helped to manage all policies in a single dashboard. With it's three components policycenter, billingcenter and claimcenter it became easy to process everything automatic. We able to process policies and during claim process it doesn't require bulk documents, it requires all data and all processes digitally.

Pros

This is easy to use with advanced cloud based technology. User freiendly user interface. Best gadget or a manager for a insurance company to manage all the data and process them automatically. It helps to fulfill all reqirements of insurance companies according to market demand. It gives cloud service with low cost operations. It's policycenter feature analyze customer requirements and provide them policies according to that. It helps to come to market with new offers and new peoducts. It helps to interact with customers, agents and service providers easily with digital inituitives. You can easily track the process of an assigned task with your representative. Agents can see the commision details according to policy premium. With digital features now you can send documents to your clients or customers to sign digitally and kyc process also became digitalised. Can process customer's insurance claim from a single place. It stores customer data and their policy details. Provides customers various payment options and informs on every update obver email. On every successful transaction it gives customer payment receipt and invoice with all details.

Cons

During my experience it has given a great success. I haven't found any issue with this software. Nothing to dislike.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/173704/InsuranceNow/reviews/)

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