Who Uses This Software?

Outbond call centres


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    http://www.teltel.lv/prices
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AdForte
  • www.teltel.lv
  • Founded 2008
  • Latvia

About TelTel.lv

TelTel is a company that creates and develops modern call center systems. In TelTel, our core value is quality of the product we offer, but we believe, flexibility and orientation on clients are also crucial. Recently, our focus has been on implication of API, the application programming interface, which gives our customers more freedom in customer relationship management and other processes. Moreover, in collaboration with our customers, we regularly introduce new functions to the system.


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TelTel.lv Features

  • Blended Call Center
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Escalation Management
  • Inbound Call Center
  • IVR/Voice Recognition
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

TelTel.lv Reviews Recently Reviewed!


TelTel Review

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Good Quality, Fast Support, Good value of money. User-friendly interface. Easy to use and administrate this software.

Cons: -

Overall: Cheaper calls