# TelTel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TelTel Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/173707/TelTel

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# 

 TelTel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TelTel

## What is TelTel?

TelTel is a call center management solution that streamlines the entire flow of inbound/outbound calls and ensures stable telecommunication across the world. Offering a wide range of functionality, TelTel helps to develop modern call centers and cut on telco costs.

## What is TelTel used for?

[Call Center](https://www.capterra.com/call-center-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€5

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TelTel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.teltel.lv&name=TelTel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TelTel

5.0 (1)

VS.

[4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

€5

Flat Rate, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (868)

Value For Money

5.0 (1)

Value For Money

4.5 (780)

Customer Service

5.0 (1)

Customer Service

4.6 (799)

## TelTel alternatives

Highest Rated

[4.8 (321)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

Automatic Call Distribution

Distribute/route/connect calls

Blended Call Center

A call center that both makes and receives calls

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Caller ID

Identify the number and contact information of a caller before answering the phone

TelTel 29 features

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

A call center that both makes and receives calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Agents choose who to call and when

Observe and track the demand, usage, progress or quality of a system, product, or user

A call center that primarily makes calls, typically sales focused

Organize and manage the accomplishments and development of employees or performance of applications or systems

System calls multiple numbers at once and connects the agent to the first number that answers

Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls

Monitor wait time and abandonment for incoming requests that have not been routed

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

€5.00

Flat Rate,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DK

Dmitrij K.

IT Manager

Professional Training & Coaching

### "TelTel Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2018

Cheaper calls

Pros

Good Quality, Fast Support, Good value of money. User-friendly interface. Easy to use and administrate this software.

Cons

\-

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)