# Ezassi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ezassi the right Innovation Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173716/Ezassi/reviews --- Ezassi 4.1 (11) [View alternatives](https://www.capterra.com/p/173716/Ezassi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ezassi Ease of use 4.2 Customer Service 4.6 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director of Product Management and Consumer Insights Law Enforcement Used the software for: 1-2 years ### "Great team and overcame some tough staffing issues with extra effort on their end." July 12, 2018 5.0 Pros Ease of software use was appreciated by all on the team. Customization options are endless with options to setup for multiple internal organizations. Cons It did take time to gather our team to set it up how we wanted, but that's more of an organizational issue on my company's end. Review Source DJ David J. Associate Manager | Open Innovation Consumer Goods Used the software for: 2+ years ### "Ezassi Innovation Management Software" January 6, 2020 5.0 SaaS support and scouting services have been excellent. Pros End-user simplicity allows for a streamlined view of understanding relevant innovation technologies and ecosystems. Cons Current deployment of the software does not normalize corporate entities optimally. Alternatives considered [Wellspring for Tech Scouting](https://www.capterra.com/p/194595/Wellspring-Scout/)[HYPE Innovation](https://www.capterra.com/p/227003/HYPE-Innovation/) Reason for choosing Ezassi Simplicity of use and collaboration management. Review Source IM ISABEL M. Innovation Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Excellent customer service, need to mature change process" January 6, 2020 3.0 After one year working with Ezassi, functionality issues were still happening, this gives a perception of inestability and low quality. This was during our global launch so it made a great impact. Pros Openess to customize the platform according to specific needs. Cons Overall visual design, user experience for both social and admin user, change process and final design are things that need to be improved. Alternatives considered [Qmarkets](https://www.capterra.com/p/83531/Qmarkets/)[HYPE Innovation](https://www.capterra.com/p/227003/HYPE-Innovation/)[Planview IdeaPlace](https://www.capterra.com/p/239636/Spigit-Idea-Management/) Reason for choosing Ezassi Promise of flexibility to customize and great customer service. However, it's proven to be a long way to get to where we need. Review Source Response from Ezassi January 23, 2020 We are in the process of enhancing the visual aspects of our system to be more social friendly. Your valuable feedback will help us serve you better. We thought all the functionality issues were fixed. We will reach out to discuss this further. VM Vernon M. Innovation Specialist Medical Devices Used the software for: 2+ years ### "Ezassi Software User Experience" March 26, 2021 5.0 The products of Ezassi solve a host of business needs related to open innovation both internal and external by capturing the information needed to make decisions and capturing the information exactly where it is needed. Pros Ease of deployment to users and ease at which to parse to selected group of users both internal and external. Cons Some of the reporting require more time to get final form. Reason for choosing Ezassi Cost and services. Review Source NF Naomi F. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly Customized One Time Use" March 22, 2021 4.0 We provided a list of additional features needed. Ezassi said they could develop them all. They were responsive throughout the process to our requests. However, they started late and did not accurately anticipate the timing for this project and so everything was delivered late. We had hoped to be able to QA when everything was done. Instead we had to do it while features were still being built. We very much appreciated their flexibility when changes were needed. The team is great to work with. Pros Good basic platform and committed engineers. Cons We had to do a lot of configuration and that took longer than expected. Reason for choosing Ezassi Promise of good customer service. Review Source JF Jonas F. Director Biotechnology Used the software for: Less than 6 months ### "tech search pharma" January 7, 2020 3.0 My experience with Ezassi has been to purchase a specific technology search for my compnay. I did not buy the software and has no actual user experience. The company provides great support for such searches. However, the company had ( 2018) little experience in the pharma/dryg delivery industry. The software/search provided a few interesting and valuable hits but I believe there is much more there to be found. I hope the data base has expanded more and that the (critical!) search words has been developed. The difficulty is to translate the tech need into good search terms. Ezassi provided to little support in this context, perhaps due to limited experience. Pros I liked that the search was able to find unexpected hits Cons The data base (in 2018) may have been large but limited in the specific sector. Review Source Response from Ezassi January 23, 2020 We have reached out to you via email and want to let you know that we have significantly increased our database to include over 50,000 scientific journals and increased our SME network in a variety of areas from drug delivery to packaging, etc. Since your project we have updated and refined our scouting process (instructed approach on the challenge we are solving). In retro spec we look at your challenge as 6 separate challenges in one. We are far more successful when we focus on one challenge at a time and give a complete landscape around that specific topic rather than providing multiple insights on different challenges. We have also created a brief questionnaire to help deconstruct technologies and uncover relevant search terms. We would love the opportunity to show you our new tool. JS Joe S. Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Fantastic" March 26, 2021 5.0 Pros Easy to use, fantastic innovative team behind the product. Cons Nothing, it's all exceptional. I wouldn't have anything bad to review. Review Source KW Kelly W. Global Marketing Director - New Business Development & Innovation Consumer Goods Used the software for: 2+ years ### "Ezassi - Offering value for their services" December 2, 2019 4.0 Ezassi has been great to work with, especially using their Tech Scouting services. They've proven that they are dedicated to our team to help resolve any issues or challenges that have come up, they go the extra mile to uncover new connections/data for us, work within a timely manner, and offer reasonable pricing for their services. Pros It helps manage our long list of ideas into a repository and allows us to evaluate the ideas based on a custom criteria. Also like that we can include any of our tech scouting project data into the system as well. Cons Don't use it to it's full extent as it lives outside of our company networks/new product development systems. Only manages the front end of innovation....would be more beneficial to be able to tie into Oracle or other full-cycle product management systems. Review Source Response from Ezassi January 21, 2020 Kelly, We will reach out to you. We are able to do any integration you need. ED Erin D. Associate Brand Manager Consumer Goods Used the software for: 6-12 months ### "Great team, good product" October 19, 2018 4.0 Pros Team is very willing to work with you to add/remove features to customize the site. Site is generally user friendly and easy to navigate. Cons Hard to get the customization right the first time, need to try several iterations which can be time-consuming. Review Source GR Gregory R. Chief Innovation Officer Internet Used the software for: Less than 6 months ### "Good first few experiences with Ezassi" March 26, 2021 3.0 The team at Ezassi has been very responsive and helpful. Pros It was easy to use out of the box, including the web access and able to run with zero integration (initially). Cons Becoming proficient to get the most out of the platform is difficult today. For me the guidance on best practices seems to be lacking. Also, I suspect every business that aquires Ezassi has the challenge to improve their culture of innovation. The platform could begin with a stock problem in a test environment. Reason for choosing Ezassi The Ezassi team was willing to bundle technology platforming and scouting with idea capture. Those capabilities are a high priority for us together. Review Source sG stephanie G. special diet analyst Food Production Used the software for: 1-2 years ### "Ezassi review" March 12, 2021 4.0 Pros The software has a lot of search filters, so it's more fast to find what I'm looking for. Cons Sometimes I find interesting news or paper, but how I'm no subscribe I dont have access to read this information. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.