# StarfishETL Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is StarfishETL the right Database solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/173739/StarfishETL/reviews

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StarfishETL

4.4 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Reviews of StarfishETL

Ease of use

4.0

Customer Service

4.5

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tom W.  
Managing Partner  
Management Consulting  
Used the software for: 6-12 months

### "Easy to use ETL"

June 28, 2019

5.0

Pros

Easy to use, intuitive interface, user friendly.

Cons

Cost was a bit higher than our budget, but not out of line.

Review Source

PM

Paul M.  
Global ERP Administrator  
Machinery  
Used the software for: 1-2 years

### "Starfish ETL Review"

July 19, 2019

5.0

We were needing a way to transform data from our Enterprise ERP system, to the SugarCRM hosted platform. It was able to do all of the transformation required, and also to keep up with daily data changes and updates.

Pros

The software is one of the only packages we found that can do the level of ETL transformation needed to convert data form one system to the other. It is very powerful, but takes quite a bit of time to completely understand and use to it's full potential. I would be prepared to spend money on consulting to allow them to set up the initial transformations, but you should be able to do simple modifications after the initial setup.

Cons

Some of the setup functionality is hard to use, but to be fair, the software is designed with a highly technical userbase as it's target, so therefore is not a consumer level product, designed for the least common denominator. it is very powerful, and one of the few products I have seen in this space.

Review Source

GP

Gregory P.  
Database Administrator  
Consumer Services  
Used the software for: 2+ years

### "Starfish ETL Tool"

July 3, 2019

3.0

Overall, I do like the way the software works, I however think they could do a much better job in supporting the clients that purchase their software! The documentation needs to be better! If you compare this software with SSIS in terms of documentation SSIS would win hands down.

Pros

Hooks directly into Sales Logix (which is our System of Record) , and other mediums very well.

Cons

The documentation is not well put together at all!!! It can be difficult to use and the support is TERRIBLE!!!! There is one guy at this company that knows the software and he is always busy and doesn't respond to requests very well. I find myself frequently having to escalate issues just to get him to call me about simple things that end up taking no time to fix. It is very frustrating working with the support group at this company!

Reason for choosing StarfishETL

It was recommended by our Sales Logix vendor.

Review Source

Response from StarfishETL

July 18, 2019

Hi Greg, We appreciate you taking the time to share your thoughts on our product and your frustrations with the documentation. We take your concerns very seriously and that is why we've just introduced a brand new Support Portal (https://support.starfishetl.com/portal/home) that we hope will provide better guidance in the future. Thank you for choosing StarfishETL! Please let us know if there are any other ways we can improve!

MC

Marlou C.  
CRM Business Analyst & Administrator  
Industrial Automation  
Used the software for: 2+ years

### "Great tool!"

February 25, 2020

4.0

Experience & support has been very satisfactory.

Pros

Has many capabilities of managing data integration & migration, whether scheduled or manual run. There are features we still haven't been able to utilize, with other compatible applications. We plan to increase our usage on this tool as we bring in other joined companies into our organization.

Cons

So far I haven't ran into any issues with the software.

Reason for choosing StarfishETL

Due to an upgrade of our CRM tool, this was replacing another application in which was no longer supported (in the version we were in at that time).

Review Source

DG

Dave G.  
IT Director  
Wholesale  
Used the software for: 2+ years

### "ETL "

July 19, 2019

4.0

Okay, initial setup and support was great, however small tiny issues later, took a little longer to get help.

Pros

Works well with our iSeries to SugarCRM integration

Cons

managing understanding the deployed to web and how it is updated. Not able to have more than one scheduled job

Reason for choosing StarfishETL

Functionality was enough without the added complexity.

Review Source

DT

Damon T.  
CRM Technical Consultant  
Computer Software  
Used the software for: 1-2 years

### "We use Starfish ETL for migrations"

January 21, 2021

4.0

Without StarfishETL we could not have successfully completed the migrations. Overall very happy with the product.

Pros

Great support very flexible Once configured it just works Ability to migrate data that might not normally be accessible from the frontend of a product

Cons

Can be a bit on the slow side Not super intuitive but is improving all the time documentation seems a bit outdated Don't really like the software version. Prefer web version. but had to use it because of the nature of the migration and it was a bit jarring to move between the 2 products.

Review Source

BH

Ben H.  
Solution Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "StarfishETL for System Migrations"

January 25, 2021

5.0

Loved it, will use StarfishETL again for data migrations between systems.

Pros

We were able to easily migrate data from a legacy CRM solution to SugarCRM (On Demand/Cloud Hosted) using StarfishETL. It made the job much easier that some other solutions we used in the past.

Cons

Couple of items were difficult to understand, the help doc's could have been better, however the support staff quickly attended to our questions and it all went well.

Review Source

AS

Amy S.  
Sales and Marketing Coordinator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "StarfishETL - Manufacturing utilization"

July 3, 2019

4.0

Pros

Easy of us, integration with CRM in place & new enhancements!

Cons

Not sure if there is anything I don't like. I know there are other options out there that do similar functions - but I have never had to the urge to check anything else out. I do realize that as our organization grows, Starfish supports our needs fully!

Review Source

AW

Anosh W.  
CRM Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Simple, Powerful and Affordable"

July 27, 2021

4.0

Very useful for data migrations.

Pros

Pre built migration maps and connectors to several applications Simple interface Affordable for data migrations Fairly capable for most tasks

Cons

Some of the connectors have their quirks Would be helpful if the software prevented you from accessing features that a connector does not support.

Reason for choosing StarfishETL

Ease of use and price.

Review Source

JQ

Jonathan Q.  
SAP / CRM Creatio technical Consultant  
Information Services  
Used the software for: Less than 6 months

### "Starfish ETL for Creatio database migration"

June 29, 2023

5.0

Pros

Simple user interface and it can plug on a bunch of databases.In addition, the support is really amazing.

Cons

There is not much to say about it.Only thing, the ETL tool could be a bit faster.

Review Source

EW

Elle W.  
Sales Manager  
Alternative Medicine  
Used the software for: Less than 6 months

### "Data mapping"

January 14, 2021

5.0

Great! Fast and efficient, helpful staff.

Pros

The data map was easy and they were very helpful. We merged CRMs from Sales Force to NetSuite.

Cons

All worked well, there was nothing I would change.

Review Source

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## Related categories

[ETL](https://www.capterra.com/etl-software/)[Database](https://www.capterra.com/database-management-software/)

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