Realvnc

VNC Connect


4.5 / 5
40 reviews

Who Uses This Software?

Web-based remote access solution designed for system administrators, IT experts, managed service providers, integrators and OEMs, IoT and embedded engineers, and hobbyists.


Average Ratings

40 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • Realvnc
  • www.realvnc.com/en/
  • Founded 2002
  • United Kingdom

About VNC Connect

VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely.


VNC Connect Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

VNC Connect Reviews Recently Reviewed!


A great virtual networking software

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very easy to use and understand. The interface is really simple and good, you can see all the feature together. You can connect a system easily using VNC viewer just providing the server address and a name and it allows to edit the connected system's name any time. VNC Connect consist of two module, one is VNC Server, another VNC Viewer. Using VNC viewer you can control, connect, configure another system remotely. It allows you to connect remotely with multiple system such as laptop, tablet, desktop, and other smart multimedia system. It also provides password protection to prevent unauthorized access. The security features of VNC is very strong.

Cons: Sometimes the viewer may not responsive properly in some different types of devices, the remote screen can broke and not justified or adjusted with your system. It should provide multiple window/screen view system at a same time then you could select any system you want.

Overall: I just love to use VNC for virtual networking. It's allows me to control my whole office system remotely from my desk. I'm a daily basis user of VNC connect and I know without that I could not complete my task quickly. The most important fact is I managed many hard task using this without physical movement. It is a great virtual networking software for any type of organization. I can recommend this software to any small to large organization, specially for IT Administrator or System Engineer.

An Computer Support Technician's Best Friend

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our help desk manages a large campus with many buildings. VNC allows us to easily connect to our users' desktop and address their issues remotely. We also often support users that are travelling, and are outside of our corporate network. VNC Connect does not require that the user has a VPN connection before we can gain access. We also appreciate the viewer apps available for mobile devices.

Cons: The drop-down toolbar is anchored to the top-center of the screen. There are times when it would be helpful to be able to move it to an alternate location, like you can in RDP sessions.

Overall: Having used VNC for over 10 years, I don't know how we'd do our job without it.

Great Remote Access Tool

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I use this daily to connect to the company end users. It's really easy to connect to computers on our network by using the computer name. I have nearly 300 users that I support on a daily basis and the small footprint allows me to open multiple windows and help several users at once. The ability to have multiple connections open without slowing my machine down is invaluable.

Cons: The only real gripe I have with VNC is that the way it supports multiple monitors is really odd. I can't get a full screen view without having a scaling window that I have to resize. If I try anything else it just gets very distorted.

Long-term success

Nov 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been a RealVNC client for over eight years now. Have had very little need for support, because their product just works!!! We've set up several different desktops and servers with their remote software and have found no issues for Macs or PCs. HIGHLY RECOMMENDED!!!

Cons: The only issue I have experienced lately has been that the Mac OS viewer has difficulty closing down, but that has been fixed in the latest version.

Overall: This software has allowed me to manage servers and desktop operations LITERALLY from all across the world.

Quality Remote Software

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and setup PC remote software. Lets you perform most if not all functions you need to when connected to remote pc

Cons: Copy and pasting files or text from local to remote (and vice versa) PC doesn't all work

Overall: Great software when in large building and dont have to walk to users desk to fix issues. Easy to use and provides a lot of convenience

daily used to conect with a Pc located on different area on my work for a simple detail avoid time .

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: its easy to set up, and the history of made conections appear listed below making more easy work with it ..

Cons: i dont have some bad found on it yet, i think is a perfect tool on local areas network to make some help to an user ..

Overall: to help o real time to a users, also avoid to walk to the station and the program can be used with 1 o more windows at same time ..

Every day program

Nov 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: That you can broadcast to an almost unlimited number of computers and you can decide who sees it or not by stablishing a password. Also, you can send files to the computers that see the broadcast or you can even let those computers control the main one.

Cons: The delay can be sometimes troublesome, specially when playing video or animations

Overall: We use this software constantly in school, and its a much better alternative than the old whiteboard and markers, specially since my school is an animation school.

Capterra loader

Easiest way to manage multiple PCs on a network

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free for home use and super easy to set up. Allows me to control all of my computers from one place without having to move from room to room for troubleshooting, installing applications, etc.

Cons: It can sometimes be difficult to get the software set up to work remotely (through a firewall/router).

Capterra loader

Powerful remote software

Sep 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: I like the most on this is the cross platform compatibility. Also compatible to raspberry pi. Very lightweight and easy to install.

Cons: Nothing can say about the cons of this software. this is a very dependable software.

Overall: This help us to remote our STB devices with ease which requires minimalist storage size.

Capterra loader

Ease of use.

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: VNC has been fantastic for remotely resolving issues for our users. It has an easy setup process. It is also very easy to use and maneuver.

Cons: Sometimes swapping between screens when we remote into a machine with dual screens is tedious.

Just What I Needed!

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can access any computer in my network as needed, for files etc.

Cons: Password protection sometimes slows me down a bit trying to remember.

Overall: I am able to share billing info and control a desktop to print even if the user is not at their computer. It saves so much time!

Love RealVNC

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this app everyday. More secure and easier to use than other remote control programs. Small footprint.

Cons: Needs updates often. Occasionally the service stops running on a machine and I have to use an alternative to remote control then.

Real VNC is a rock solid VNC tool

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real VNC is easy to setup and configure for doing secure VNC connections. This program is updated often so you know it is staying secure.

Cons: I don't really have any complaints about this program. It works as intended.

Capterra loader

It provides a more granular control on the connection parameters than other "competitors" do.

May 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: My feeling is that large companies may often rely on VNC over competitors because of the more explicit settings of the connection security parameters it provides. I like very much the VNC address book they provide, where you can conveniently safe all the connection parameters of your connections.

Cons: It uses way more bandwidth than competitors. Displayed quality is the worst, when compared to "TeamViewer", "Teradici" or Microsoft Remote Desktop".

It requires to VPN into the local server first, if you are trying to remote connect from outside your work network.

Real VNC is as real as it gets

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real VNC is a tool highly valuable with my team. It allows for our admin. team to access any of our devices super easy. Although the software is not complicated to understand and use, it provides a highly advance use.

Cons: I have yet to find a reason why to not like Real VNC.

Overall: Our team would not be able to do its job or provide excellent service without the help of Real VNC.

Works

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to dial in on computer ips on your network

Cons: You have to know the ip of a computer in order to login other then a computer name on a network

Overall: It makes it easy to check in on employees to make sure they are working

Capterra loader

Hard to beat VNC software for connecting to computers on and off the network.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's free, and it's simple to set up. The RealVNC server can be configured with a password that is separate from the user login to the system, creating a two-factor authentication scenario. Connections are very quick. If the router is configured with an open port (5900, usually) you can VNC from anywhere.

Cons: Connections are not encrypted, and this doesn't meet compliance standards. This can really only be used when accessing systems that don't need to worry about compliant, secure connections. This is the nature of VNC in general.

Capterra loader

VNC

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Powerful remote desktop software that is lightweight.

Cons: Remote access becomes more complicated when connecting to computers outside of your local network.

Overall: This software is used to monitor several Raspberry Pi's

Great and easy connections!

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This software works great, we use it daily and monitor or pack lines with it and are able to ensure production is running smoothly

Cons: There are times when the screen gets zoomed in or too out during connection that is mostly done in part of the screen size resolution.

Capterra loader

Seems like more issues than not

Dec 11, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Great for tapping into your desktop from anywhere, especially for me because I use an iPad to tap into my desktop, which I believe would be a little more difficult than using a traditional laptop. I have to go to the VA a few times a week which is an hour from our office so it's very necessary for me to be able to look at the schedule remotely when I'm not here. You have to go into your iPad settings, click the VNC option on and then pull up VNC app and go into your desktop. If you close out of the iPad, it will knock you out and you will have to redo those steps which is annoying but not difficult.

Cons: I'm not sure if this is how our IT guy set it up or what, but it leaves a lot of the backend open with potential for hackers. I don't know if this can be changed or not... It does seem like we are a little vulnerable while using this software to tap in. It also has a weird setup on the desktop to where if this certain program isn't running in the background all the time, then it won't let us remote in. Which is difficult if you are not here at the office to turn it on. It seems to always stay up on the desktop though. Again, this may be the fault of our IT guy setting us up this way.. Not too sure..

Overall: Does what we need it to do. However, we do not feel secure 100%.

An absolute must-use for remote access!

Jan 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having access to multiple computers that I use on a weekly basis (in my home and at my office) from ANY computer AND my iPad or phone has streamlined my workflow ever week!

Cons: The inability (within the version I utilize) to transfer files and/or use audio is the only drawback, but the quick workarounds are simple and useful.

Overall: VNC Connect is a part of my weekly workflow and I couldn't be more pleased with it. It's simple to use, works as advertised, and has increased my personal productivity.

easy and simple

Dec 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is easy to connect to the ip server, and this can be protected by a password.

more than one can control the actions of what you see.

It is multiplatform, you can access the program from any smart device.

you can send archives

Cons: low rate of fps, if you want your users to see a video you need another softwere.

You can only connect five users if you are a free user.

Overall: I use this service almost daily and almost never gave me problems, more than some connection errors, sending files through vnc is easy and fast, all your users receive it, if you are a company this service can make things easier for you.

Capterra loader

Perfect

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: i Find it perfect and so flexible More

Cons: Secure And Quick Access To Clients Over

Overall: Nice Amazing

Capterra loader

Operate remotely easily and easily

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It allows you to access from one computer to another using the internet connection, to solve

any inconvenience that your co-workers have on your computer.

Cons: I have not had problems with the application but the only thing that is essential to be connected to an internet network, I fully recommend this application.

Overall: I have been able to support other computers from the comfort of my workplace.

Remote session

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: VNC is probably the best tool for remote support.

Cons: Nothing negative found in it apart from reverse VNC. Sometimes it fails

Overall: Worked on it for 2 years and it is the best one to go for a remote session

Great remote software

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you got a really small business the cost by year it's just perfect !It's support a lot of platform, this software it's a no brainer if you want something to take control of device.

Cons: I wish it's support file transfer in the free version, some of the best feature are only in the entreprise version

Use Your PC From Your Recliner

Sep 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using VNC Connect for several years. I sit in my recliner and use Microsoft programs through my iPad. Love it!

Cons: The only major con I have is the short cut bar will come un-pinned at times and a pain to get back. I usually logout and back in to re-pin before it disappears again.

Capterra loader

Great tool for connecting to a server on network. Easy to remote in.

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Great tool for accessing our testing equipment (usually Aemulus, Falco, and DiamondX). Can easily remote in once connected to server network, can quickly test probe/test yields on certain wafer lots and individual parts.

Cons: None that I can think of! My company downside, only 1 VNC computer hooked up on the server so only 1 person can access it at a time.

We will be migrating to this product shortly

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is simple in it's design. We have tested for a month against 2 other products including our current solution and it has yet to disappoint.

Cons: No issues have been reported in test. We have had nothing but positive feedback from our tech staff.

Overall: provides localised onsite remote support even when the internet goes down.

With VNC the service desk support is easier

Mar 01, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to connect to a remote computer by just having the IP address was really helpful after the implementation of a new ERP in the company.

Cons: Sometimes there was a lag of a few seconds when working remotely and it was a little bit of annoying.

Overall: When we implemented SAP in my company, I was provided with this tool as a key user to give support to everyone inside the organization and many of them at remote locations. By using VNC, I was able to provide a quality support and gave me the ability to solve issues faster than just by phone and teaching the user at the same time.

Great simple software for PC viewing/sharing computer workspaces

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it is to setup computer sharing. Everything is very simple which really helps with this kind of software. The mobile feature can be a little cumbersome but it's very useful on the go.

Cons: The organization of the workspaces you create can be hard to sort through. If there was the ability to have folders and such it would be very useful.

when i ask for help to IT support on my work, they use this SW as first step to view the problem or.

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it brings the option to save time making the remote connection and solve the required by an user on the company

Cons: this software is used by It support on the company, for me its a powerful tool to make remote session secure and complete

Overall: to help to save time to other people when bring me support with my laptop on the company where im working..

Free remote support tool

May 02, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money

Pros: great for connecting to local users computers for remote support

Easy to connect and image quality adjustment to prioritize connection stability

Cons: Do not see an option to allow file transfers between computers. Could be that is does not have the feature

VNC is a great tool for managing multiple remote computers

Jan 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use VNC quite a bit for remote access to computers on our network, and we think it's great. Easy to set up and use.

Cons: We haven't really come across any issues yet, it does what it's supposed to.

Best free remote access program

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really helped me out trying to save a computer

Super easy to use

Makes it easier to maintain servers or other headless systems

Cons: you have to pay a little bit for certain features

Remote Support

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: VNC Connect from REAL VNC is a great tool when you have users that are offsite but need assistance.

Cons: The cost per device for the professional and enterprise editions of the software are a bit pricey.

Good Product

Sep 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The instructions to setup a VNC connection is clear and lucid

Cons: Sometimes even when the bandwidth is set lower the connection tends to be slow.

Great means of remote access to a unit

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It provided me the opportunity to access a machine remotely with little to no cost. I was able to troubleshoot an employee's issue and solve it in almost no time.

Cons: have to use with VNC viewer and make sure you set up the correct software on each machine. If using for more than personal use there is a cost associated

Tool for remote support

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Use this software to connect to computers on local network to troubleshoot any issues. The application is quite easy to use.

Cons: There is no file transfer feature in free version. Overall, the application is similar to the other apps of this kind

Overall: Application for remote support. Might consider other options

Capterra loader

Best Alternate to free teamviewer

Nov 16, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Best secure connectivity in minutes, only email account activations and then controls access, make VNC connect the perfect option after other remote apps start making random access to your system and are unreliable. Windows version has service which works everytime.

Cons: slow speeds for free usage, responses should be same or nearly equal to attract customers

Overall: I liked it a lot, best for 5 free machines, means it is a perfect fit for general home use