# RealVNC Connect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RealVNC Connect Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/173752/VNC-Connect --- # RealVNC Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RealVNC Connect ## What is RealVNC Connect? RealVNC Connect is the original, budget-friendly desktop software for cloud and offline connectivity. Developed by the makers of one of the best desktop sharing systems, it provides instant remote access and support in one app. Built with security in mind, users love its simplicity and ease of use. With high-speed streaming, and superior image quality, it is platform-independent and one of the most popular Android apps for accessing Windows computers remotely. ## What is RealVNC Connect used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 167 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Pros & cons Reliable and flexible remote connectivity Quick and simple installation process Occasional lag and slow response Starting price $8.25 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RealVNC Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.realvnc.com/en/&name=RealVNC Connect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RealVNC Connect 4.4 (167) VS. [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price $8.25 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (167) Ease Of Use 4.8 (237) Value For Money 4.3 (118) Value For Money 4.9 (224) Customer Service 4.1 (106) Customer Service 4.8 (210) ## RealVNC Connect alternatives [4.7 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (24,076)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/173752/VNC-Connect/alternatives/) ## Who uses RealVNC Connect? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Reliable and flexible remote connectivity 85% positive reviews out of 82 Most users report remote access is dependable, allowing efficient support, device management, and secure connections from anywhere. Gatuko K Accounting Manager, 51 - 200 employees. "Comes with amazing capabilities for remote support and access and it is highly secure" Occasional lag and slow response 53% negative reviews out of 38 Some reviewers describe performance and speed issues, noting lag, slow connections, and display delays during remote sessions. Quick and simple installation process 96% positive reviews out of 27 Most reviewers indicate setup is straightforward, requiring minimal configuration and enabling rapid deployment across devices. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.6 (69) 73.91% of 69 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Screen Sharing 4.6 (43) 62.79% of 43 reviewers that rated this feature as important or highly important Digitally share screen view with others Real-Time Chat 3.8 (36) 27.78% of 36 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Unattended Access 4.3 (32) 56.25% of 32 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Access Controls/Permissions 4.3 (31) 64.52% of 31 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Sharing 4.2 (28) 46.43% of 28 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more RealVNC Connect 43 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Add customized logos and colors to align with company branding Creates virtual version of end user's desktop environment or operating system A chronological record of actions or occurrences within a network, software, or process Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Intended to be used by managed service providers Managing inventories and tracking changes to hardware and software configurations Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Ability to chat online in real time Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Access multiple screens from one centralized location Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling Print remote documents from multiple devices Provide support to your customers and employees remotely over a shared network Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Record and save a video file of what is happening on a computer screen Digitally share screen view with others At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Record active support and chat sessions for auditing and training Transfer a support session to another team member Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.4 (167) 4.4 Based on 167 reviews ## Pricing Value for money 4.3 (118) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/173752/VNC-Connect/pricing/) Essential $8.25 Usage Based,Per Month It includes: - Up to 256-Bit-AES Full Session Encryption - Two-Way File Transfer - Remote Printing - Cloud Connectivity - 3 Managed Devices - Multi-monitor support - Screen blanking - Remote Audio Plus $16.50 Usage Based,Per Month It includes: - Up to 256-Bit-AES Full Session Encryption - Access Permissions Management - In-Session Chat - Session recording - Account Management via API - Authorize connections using system credentials Premium $29.75 Usage Based,Per Month It includes: - Custom permissions - On-Demand Assist (for ad-hoc support) - Audit logs of key events - Multi-factor session authentication - Direct (LAN) Connections Value for money 4.3 (118) 4.3 Based on 118 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[ Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Zscaler](https://www.capterra.com/p/175516/Zscaler-Internet-Access/)[ Radius](https://www.capterra.com/p/220090/ePs-Radius/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (106) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (106) 4.1 Based on 106 reviews ## User reviews Overall rating 4.4 Based on 167 reviews Filter by rating 5(100) 4(51) 3(11) 2(1) 1(4) Mentioned topic Sorted by most recent AV Alexander V. CEO Apparel & Fashion ### "Terrible software" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 29, 2025 Overall the experience was very frustrating due to constant issues, failed connections, and lack of helpful support. Pros When the connection works, the software does what it promises and allows remote access without major setup effort. Cons The software is buggy, connections often fail, support is unresponsive, and basic functionality is unreliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Andres O. Responsable Sistemas de Control Renewables & Environment ### "NO FIABLES" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 12, 2025 Una vez que eres Cliente, se ponen en contacto contigo para hacerte una encuesta de satisfacción de cliente que es bastante larga, por lo que te dicen que, a cambio, te entregarán un bono regalo de 50 euros de Amazon. Es mentira. No te van a entregar nada a cambio de tu tiempo. A mi, después de insistirles bastante (quería el bono para comprar una cafetera para la oficina), me enviaron un bono que, al canjearlo me decía que no era válido. Se lo hice saber a Real VNC y no me respondieron nada al respecto. Pros El software, de momento, funciona correctamente, ya que a nosotros nos hacía falta acceder a PC´s remotos sin estar conectados a Internet (VPN´s) y el producto satisface nuestras necesidades. Cons El producto no sólo es el software, también el servicio post venta y, en esta parte, no son de fiar. En este caso, por el tipo de servicio que se está contratando, esto es una desventaja de proporciones gigantescas. Según se acerque la fecha de vencimiento de contrato habrá que buscar otras opciones. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing RealVNC Connect Tenían la posibilidad del licenciamiento Offline Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC PAul C. Owner Entertainment ### "Poor Customer Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 20, 2025 HORRIBLE, no technical support, very poor customer service, cannot depend on the application or their support, other options to choose from, not recommended. Pros Worked great for years, easy to use, was reliable, and great support previously... Cons No longer free, subscription required since 2024, ran into a problem and absolutely HORRIBLE TECHNICAL SUPPORT, no response to email, tech left chat session without warning, no follow up, with so many other applications available, I will no longer use this product, it isn't as reliable and the support doesn't exist......NOT RECOMMENDED! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Systems Administrator Civil Engineering ### "VNC Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 21, 2025 Pros Allows us to easily connect to machines on our network when we need to offer remote assistance Cons Mouse doesn't always line up, sometimes need to refresh often to see the screen changes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Engineer Food & Beverages ### "Good remote access tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 6, 2025 Pros RealVNC Connect is an indispensable tool for remote connection to any machine. Cons RealVNC Connect can sometimes be detected as a virus by some anti-virus software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Patrick R. Owner, Consultant Computer & Network Security ### "Overbilled and no support whatsoever, unable to get help to resolve" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 29, 2025 No support, overcharged, unable to make appropriate plan or billing changes. Stuck with what I have and will have to migrate my devices and cancel before they hit me again with over-billing. Pros Functionality is great...until you need support of any kind. No ability to change plan or billing unless adding on and no way to correct inaccuracies. Cons No response from support...ever. I tried multiple voice mails and emails and ended up getting overcharged for services I did not want/need. Then, at renewal time, I was unable to change my subscription unless I wanted to add on, was concerned about getting over charged but couldn't turn off auto-renew or remove my card or even see what I would be charged until the day before my card was charged, even though I had attempted to contact support multiple times already with no response. Switched from [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Thought a better value but pricing is comparable once you factor in the over-billing that I can't fix and support is horrible/nonexistent, will have to switch again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Stefan T. Dentist Medical Practice ### "Awesome! Recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2025 Im using it several times a day for the servers in my office Pros Simple setup, reliable connections, and smooth remote access! Cons Absolutely nothing to dislike — seamless and efficient service! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sergey L. VP of Development Civil Engineering ### "Reliable and Affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2025 Overall, RealVNC has proved to be a highly reliable service. Its support applet does not require installation, calling it from our software is easy to implement. That said, an API for the support applet would be welcome. Pros An important feature for us is the availability of a technician-centered license as opposed to customer-based licensing. Cons The need for the customer to initiate the support session in real-time. We would appreciate it if the customer could start the session, specify our level of access (user/admin, access time window) and leave, so that we could log in at a later time. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing RealVNC Connect Availability of technician-centric license. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Emmanuel A. Interior Designer Architecture & Planning ### "VNC Positive Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2025 Overall experience with VNC is positive. It easy to work with. Pros It gives me the ability to work from home. Cons When there is poor network, it starts to lag and produce distorted colours. It only allows me to control one screen hence, I have to disconnect one screen at work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS David S. ICT Support Information Technology and Services ### "Great bit of Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2025 Works brilliant on a pupils laptop who struggles to see the teachers board. Really easy to install on the teachers laptop and Pupils iPad Pros Very simple bit of software and works brilliant in school Cons There isn't any cons i can think of. Never crashes and always works Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/173752/VNC-Connect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TeamViewer ONE vs RealVNC Connect](https://www.capterra.com/compare/173752-194565/VNC-Connect-vs-TeamViewer)[Zoho Assist vs RealVNC Connect](https://www.capterra.com/compare/112011-173752/Zoho-Assist-vs-VNC-Connect)[AnyDesk vs RealVNC Connect](https://www.capterra.com/compare/149595-173752/AnyDesk-vs-VNC-Connect)[Slack vs RealVNC Connect](https://www.capterra.com/compare/135003-173752/Slack-vs-VNC-Connect)[ISL Light vs RealVNC Connect](https://www.capterra.com/compare/146892-173752/ISL-Light-vs-VNC-Connect)[Supremo Remote Desktop vs RealVNC Connect](https://www.capterra.com/compare/173752-177094/VNC-Connect-vs-Supremo-Remote-Desktop)[Iperius Remote vs RealVNC Connect](https://www.capterra.com/compare/173752-219280/VNC-Connect-vs-Iperius-Remote)[Getscreen.me vs RealVNC Connect](https://www.capterra.com/compare/173752-202036/VNC-Connect-vs-Getscreen-me)[Atera vs RealVNC Connect](https://www.capterra.com/compare/144309-173752/Atera-vs-VNC-Connect) [Pulseway vs RealVNC Connect](https://www.capterra.com/compare/141792-173752/Pulseway-vs-VNC-Connect)[Splashtop vs RealVNC Connect](https://www.capterra.com/compare/162972-173752/Splashtop-Business-Access-vs-VNC-Connect)[LogMeIn Resolve vs RealVNC Connect](https://www.capterra.com/compare/173752-249584/VNC-Connect-vs-GoTo-Resolve)[BeyondTrust Remote Support vs RealVNC Connect](https://www.capterra.com/compare/86962-173752/Bomgar-vs-VNC-Connect)[Action1 vs RealVNC Connect](https://www.capterra.com/compare/173752-180609/VNC-Connect-vs-Action1-RMM)[Kaseya VSA vs RealVNC Connect](https://www.capterra.com/compare/100303-173752/Kaseya-VSA-vs-VNC-Connect)[RemotePC vs RealVNC Connect](https://www.capterra.com/compare/173304-173752/RemotePC-vs-VNC-Connect)[NinjaOne vs RealVNC Connect](https://www.capterra.com/compare/173752-184229/VNC-Connect-vs-NinjaOne)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)