--- title: "RealVNC Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RealVNC Connect the right Remote Support solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/173752/VNC-Connect/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- RealVNC Connect 4.4 (168) [View alternatives](https://www.capterra.com/p/173752/VNC-Connect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of RealVNC Connect Ease of use 4.5 Customer Service 4.1 ## Pros and Cons in Reviews AV Alexander V CEOApparel & Fashion, 2 - 10 employeesUsed the software for: More than 2 years. “When the connection works, the software does what it promises and allows remote access without major setup effort.“ December 29, 2025 PC PAul C OwnerEntertainment, Self-employedUsed the software for: More than 2 years. “No longer free, subscription required since 2024, ran into a problem and absolutely HORRIBLE TECHNICAL SUPPORT, no response to email, tech left chat session without warning, no follow up, with so many other applications available, I will no longer use this product, it isn't as reliable and the support doesn't exist......NOT RECOMMENDED!“ March 20, 2025 DS David S ICT SupportInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Works brilliant on a pupils laptop who struggles to see the teachers board. “ January 21, 2025 DK Deborah K Office managerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “Have 2 screens at work and cannot get both screens to go larger on my laptop. And cannot get one screen to move over .“ January 6, 2025 DK Deborah K Office managerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “It has been great being able to work remotely sometimes or pull up something on my day off“ January 6, 2025 JH Jason H OwnerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes connection times can be a challenge.“ December 22, 2024 SL Sergey L VP of DevelopmentCivil Engineering, 2 - 10 employeesUsed the software for: More than 2 years. “That said, an API for the support applet would be welcome.“ January 24, 2025 AF Analia F Ssr. QA TesterInsurance, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “it requires Server running at destination machine, which sometimes is not comfortable.“ October 16, 2024 ## Showing most helpful reviews Showing 1-25 of 168 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexander V. CEO Used the software for: 3-5 years ### "Terrible software" January 6, 2026 1.0 Overall the experience was very frustrating due to constant issues, failed connections, and lack of helpful support. Pros When the connection works, the software does what it promises and allows remote access without major setup effort. Cons The software is buggy, connections often fail, support is unresponsive, and basic functionality is unreliable. Review Source Verified Reviewer 4.0 November 6, 2026 AI summary based on a full review RealVNC enables convenient remote access, allowing users to quickly connect to their desktops. Despite its effectiveness, there are instances of lag that can affect the experience. Log in to unlock the full review, detailed ratings, and pros & cons Network and communications analyst Used the software for: 3-5 years ### "Best tool for any remote connection" March 2, 2023 5.0 This product helped us to provide remote support to the teams in different branches, as well as making it easier for us to have to move since it allows us full control of the devices, ensuring security while maintaining the connection. Pros What I like the most about this software is how easy it is to use, as well as the security that it offers us once we establish a connection. Another part that I really like about this product is the large number of multiple connections that it allows me to make, ensuring thus a better performance when giving remote support Cons What I liked least about this product is that it doesn't give me the option of a chat window to interact with people, but apart from this I consider it one of the most stable and complete on the market. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) For some features and for the price at the time of purchase Review Source Engineer Used the software for: 3-5 years ### "Great Product " December 18, 2024 5.0 I’ve had the product for many years and plan to continue using it. Pros It’s reliable and both the clarity and responsiveness are very good. Cons I’m on a LAN and there’s an up charge to connect over LAN. I think that’s silly. Alternatives considered [RemoteToPC](https://www.capterra.com/p/153040/RemoteToPC/) Reasons for choosing RealVNC Connect Better fidelity and responsiveness. Security is also important Review Source IT Coordinator Used the software for: 3-5 years ### "VNC Review" December 26, 2024 4.0 Its a good product Ive used it for years. I just wish it was stable and was easier to add to my computers list. Pros the On-Demand Assist. Its the easiest and fastest way to connect with users that are not computer savvy. Cons sometimes the stability. There are times I have to have both Teamviewer and VNC Connect on because it will disconnect randomly. Transferring files should have a default path automatically go into the downloads folder instead of picking a path manually and vise versa for getting files transferred back to me. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Pricing, but I still use it time to time when VNC Fails to connect. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[TeamViewer Frontline](https://www.capterra.com/p/10018835/TeamViewer-Frontline/) Reasons for choosing RealVNC Connect Pricing and ease of the On demand assist Review Source BB Brad B. manager Used the software for: 1-3 years ### "A great review given" January 9, 2025 5.0 Overall I am very happy with VNC and plan to use it for a long time Pros Its easy to use and has everything I need. Cons Changing passwords is hard and not clear when you have multiple users and computers Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Real VNC was cheaper then Team Viewer and worked better for us Review Source Owner, Consultant Used the software for: 3-5 years ### "Overbilled and no support whatsoever, unable to get help to resolve" January 30, 2025 1.0 No support, overcharged, unable to make appropriate plan or billing changes. Stuck with what I have and will have to migrate my devices and cancel before they hit me again with over-billing. Pros Functionality is great...until you need support of any kind. No ability to change plan or billing unless adding on and no way to correct inaccuracies. Cons No response from support...ever. I tried multiple voice mails and emails and ended up getting overcharged for services I did not want/need. Then, at renewal time, I was unable to change my subscription unless I wanted to add on, was concerned about getting over charged but couldn't turn off auto-renew or remove my card or even see what I would be charged until the day before my card was charged, even though I had attempted to contact support multiple times already with no response. Switched from [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Thought a better value but pricing is comparable once you factor in the over-billing that I can't fix and support is horrible/nonexistent, will have to switch again. Review Source Paul C. Owner Used the software for: 3-5 years ### "Poor Customer Support" March 28, 2025 1.0 HORRIBLE, no technical support, very poor customer service, cannot depend on the application or their support, other options to choose from, not recommended. Pros Worked great for years, easy to use, was reliable, and great support previously... Cons No longer free, subscription required since 2024, ran into a problem and absolutely HORRIBLE TECHNICAL SUPPORT, no response to email, tech left chat session without warning, no follow up, with so many other applications available, I will no longer use this product, it isn't as reliable and the support doesn't exist......NOT RECOMMENDED! Review Source Engineer Used the software for: Less than 1 year ### "Good remote access tool" February 7, 2025 4.0 Pros RealVNC Connect is an indispensable tool for remote connection to any machine. Cons RealVNC Connect can sometimes be detected as a virus by some anti-virus software. Review Source JB John B. Systems Administrator Used the software for: 3-5 years ### "VNC Software" February 28, 2025 4.0 Pros Allows us to easily connect to machines on our network when we need to offer remote assistance Cons Mouse doesn't always line up, sometimes need to refresh often to see the screen changes Review Source ICT Support Used the software for: 3-5 years ### "Great bit of Software" January 22, 2025 5.0 Works brilliant on a pupils laptop who struggles to see the teachers board. Really easy to install on the teachers laptop and Pupils iPad Pros Very simple bit of software and works brilliant in school Cons There isn't any cons i can think of. Never crashes and always works Review Source Dentist Used the software for: 1-3 years ### "Awesome! Recommended!" January 30, 2025 5.0 Im using it several times a day for the servers in my office Pros Simple setup, reliable connections, and smooth remote access! Cons Absolutely nothing to dislike — seamless and efficient service! Review Source IT Manager Used the software for: 3-5 years ### "VNC software" January 13, 2025 5.0 Great application. Best value for money. Pros Bug-free use. No problem in the daily use. Cons Easier administration. Easier viewers installation Review Source Response from Realvnc January 14, 2025 Thanks for your review Dennis! Reseacher Used the software for: 3-5 years ### "Higly recommend using RealVNC as you remote access software" December 29, 2024 5.0 Very good and convenient, it helps me a lot when traveling overseas Pros I have been using RealVNC for four years and I can stablely remote access my workstation from anywhere in the world Cons Not too much, the login of the account ( not remote access) is a little bit complicated because of security reason, I guess Review Source Owner Used the software for: 1-3 years ### "Sweet Freedom" December 23, 2024 5.0 Wonderful. The freedom it gives me is worth every penny. Pros The ability to connect from anywhere. It gives me the freedom to travel. Cons Sometimes connection times can be a challenge. Review Source Happiness Engineer Used the software for: 3-5 years ### "Gets the job done, better alternatives are around." March 19, 2020 4.0 Pros VNC is barebones but does the basics well. If all you're needing is a quick way to manage remote machines visually, you're good to go with VNC. Having an iOS app is where VNC shines. Being able to remotely control machines all from an iPhone or iPad on the go is a life saver in so many areas. Cons The password/account system is clunky and frustrating. Too many passwords are needed when trying to access machines. If I'm logged into my VNC account, it should be assumed I'm authorised to access my Team machines. The controls available to iPad when using remote machines appear robust but often get in the way, over complicate situations or flat out don't work (Constant sending of the Shift key being held down for instance). VNC could use a fileviewer as Parallels Access employs if I just need to navigate files and deal with them, rather than going through the remote machine's OS/UI. Review Source CTO Used the software for: 3-5 years ### "Did it become irrelevant over time?" December 1, 2021 4.0 Pros Well VNC was one of the first software for remote desktops I ever used. At the time it was revolutionary software. But it lacked additional comforts other similar software brought with time, like having a device management, remote file sharing, chat system,... Everything did get implemented eventually, but by that time people moved to more modern software. Now they are pretty much equivalent, and you go with the one that is cheeper. Cons The instant support feature is pretty cool, to transfer sessions between colleagues, it comes in handy. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AweSun](https://www.capterra.com/p/227942/AweSun/) Review Source CEO Used the software for: 1-3 years ### "Nice to have" June 28, 2022 3.0 Remote Technical support Pros Multiple screen sharing feature works fine. Cons Remote desktop sharing is slow and freezes sometimes. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Review Source Account Manager Used the software for: 3-5 years ### "Performs the advertised functions (mostly) very well" October 20, 2022 5.0 Overall VNC Connect is an excellent piece of software for the price point, it enables us to assist customers and our own staff without needing resource in the local area. Pros It's relatively easy to setup, it enables us to perform tasks remotely, access using iOS app is great, and as long as your internet connection is good it is very responsive. Cons Most of the pros are also the cons, whilst it's relatively easy to setup it could be easier, without a good internet connection it can be a little unreliable. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reasons for choosing RealVNC Connect Functionality vs price Review Source Dave S. Owner Used the software for: 3-5 years ### "most cost effective" May 13, 2019 5.0 i have been using it almost exclusively since i found it, almost 20 years ago. it doesn't have some of the more exotic features like some of the other remote control products, but it also costs a tenth of the price. Pros it does everything that i need, and it doesn't cost a fortune Cons every once in a while, the software does something "amusing". however, all the other software does "amusing" things now and then as well. Review Source David O. General Manager Used the software for: Less than 1 year ### "Solid Alternative to TeamViewer" February 2, 2021 4.0 So far the experience has been good. Our employees have been able to work remotely during the pandemic. Pros VNC Connect is a reliable way to access your computer remotely. While the program is solid in it's own right, we were drawn to this product because of its affordability compared to TeamViewer. Cons If we had a criticism, I was that the program is slightly challenging for the the staff to use without receiving guidance from someone with experience. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) VNC connect is much more affordable Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reasons for choosing RealVNC Connect VNC connect had the best overall value. Review Source IS Technician Used the software for: 3-5 years ### "Remote Access Made "Extra Simple"" July 29, 2019 4.0 I Use it every day, i can remote access every machine on shop floor/production for technical support very easily. My advice is, just try it, you will be surprised with all it can offer. Pros This is a perfect powerful tool for instantly remote access, in the company i work we use a lot of Thin Clients in shop floor and the most easy way to remote control them is using VNC. Every time that some colleague calls for support I just need a few clicks and Voilá. Other than this, it is cross platform, so if you have linux machines, windows machines, raspberry pi, mac OS with VNC you got it covered. Cons There is pretty much nothing to say about VNC cons, it is extra light, extra easy to use, simple to set up, i got nothing bad to say about it. Review Source Shawn R. Director, Analytics Enablement Used the software for: 3-5 years ### "Easiest way to manage multiple PCs on a network" January 2, 2019 5.0 Pros Free for home use and super easy to set up. Allows me to control all of my computers from one place without having to move from room to room for troubleshooting, installing applications, etc. Cons It can sometimes be difficult to get the software set up to work remotely (through a firewall/router). Review Source SoC Design Engineer Used the software for: 3-5 years ### "Good tool to connect to remote servers" February 28, 2022 4.0 Pros Helps to connect to remote servers and helps to run simulations on those servers. Cons Crashes at times and also gets frozen. also support for issues can be improved. Review Source Dustin M. IT Helpdesk Support Specialist Used the software for: 3-5 years ### "Great Remote Access Tool" August 17, 2018 5.0 Pros I use this daily to connect to the company end users. It's really easy to connect to computers on our network by using the computer name. I have nearly 300 users that I support on a daily basis and the small footprint allows me to open multiple windows and help several users at once. The ability to have multiple connections open without slowing my machine down is invaluable. Cons The only real gripe I have with VNC is that the way it supports multiple monitors is really odd. I can't get a full screen view without having a scaling window that I have to resize. If I try anything else it just gets very distorted. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.