--- title: "Best UserTesting Alternatives 2026 | Capterra" description: "Looking for alternatives to UserTesting? Find out how UserTesting stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/173755/UserTesting/alternatives/" page_type: "alternatives" language: "en" --- # UserTesting alternatives Last updated on September 16th, 2026 The best UserTesting alternatives are XM for Strategy & Research (best overall), Lucky Orange (best free plan), Dovetail (best budget option), and Hotjar (most reviewed). Together they hold 1,336 verified Capterra reviews, with overall ratings from 4.6 to 4.7 out of 5. UserTesting itself holds 4.5 out of 5 across 132 reviews. ### UserTesting - Rating: 4.5 out of 5 (132 reviews) - Ease of use: 4.4 out of 5 - Starting price: $250.00 /user/one-time - Key features: 0 of 9 top category features --- ## Top alternatives UserTesting alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) — 4.7 out of 5 (267 reviews) | Rated 0.2 higher than this product | 4.6 out of 5 | $39.00 /mo | 6 of 9 top category features | | [Dovetail](https://www.capterra.com/p/174077/Dovetail/) — 4.6 out of 5 (97 reviews) | Rated 0.1 higher than this product | 4.6 out of 5 | $29.00 /user/mo | 2 of 9 top category features | | [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/) — 4.6 out of 5 (87 reviews) | Rated 0.1 higher than this product | 4.6 out of 5 | $199.00 /mo | 8 of 9 top category features | | [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) — 4.7 out of 5 (427 reviews) | Rated 0.2 higher than this product | 4.4 out of 5 | Not available | 9 of 9 top category features | | [Userlytics](https://www.capterra.com/p/181202/Userlytics/) — 4.7 out of 5 (55 reviews) | Rated 0.2 higher than this product | 4.6 out of 5 | $69.00 /user/yr | 4 of 9 top category features | | [TryMyUI](https://www.capterra.com/p/178072/TryMyUI/) — 4.0 out of 5 (23 reviews) | Rated 0.5 lower than this product | 3.6 out of 5 | $99.00 /mo | 2 of 9 top category features | | [Hotjar](https://www.capterra.com/p/163516/Hotjar/) — 4.6 out of 5 (545 reviews) | Rated 0.1 higher than this product | 4.6 out of 5 | $39.00 /mo | 7 of 9 top category features | | [Lightster](https://www.capterra.com/p/10018060/Lightster/) — 4.7 out of 5 (9 reviews) | Rated 0.2 higher than this product | 4.4 out of 5 | $50.00 /user/mo | 4 of 9 top category features | | [UXArmy](https://www.capterra.com/p/198767/UXArmy-User-Research-platform/) — 4.5 out of 5 (24 reviews) | Rated the same as this product | 4.4 out of 5 | $99.00 /mo | 4 of 9 top category features | | [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews) | Rated 0.1 higher than this product | 4.7 out of 5 | $49.00 /usage/mo | 6 of 9 top category features | --- ## Top Free alternatives to UserTesting The best free alternatives to UserTesting are Lucky Orange, Dovetail, and Lyssna — all three offer a free plan alongside paid tiers. ### [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) — 4.7 out of 5 (267 reviews) - Free options: Free trial, Free version - Starting price: $39.00 /mo ### [Dovetail](https://www.capterra.com/p/174077/Dovetail/) — 4.6 out of 5 (97 reviews) - Free options: Free trial, Free version - Starting price: $29.00 /user/mo ### [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/) — 4.6 out of 5 (87 reviews) - Free options: Free trial, Free version - Starting price: $199.00 /mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated UserTesting alternatives are UXArmy (4.8), XM for Strategy & Research (4.7), and Dovetail (4.6). ### [UXArmy](https://www.capterra.com/p/198767/UXArmy-User-Research-platform/) - 8 SMB reviewers say - Overall rating: 4.8 out of 5 across 8 SMB reviews - Ease of use: 4.6 out of 5 across 8 SMB reviews > "With access to a robust user panel across Southeast Asia, India, and Australia, businesses can easily recruit individuals that match their target demographics." — Popoola M., Health and technology (January 24, 2025) ### [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) - 105 SMB reviewers say - Overall rating: 4.7 out of 5 across 105 SMB reviews - Ease of use: 4.3 out of 5 across 105 SMB reviews > "Very positive--not major complaints, and the customer service team is also very knowledgable and timely in responding to your resquests." — Toni M., Director of Market Research (April 21, 2026) ### [Dovetail](https://www.capterra.com/p/174077/Dovetail/) - 45 SMB reviewers say - Overall rating: 4.6 out of 5 across 45 SMB reviews - Ease of use: 4.6 out of 5 across 45 SMB reviews > "Worthless help articles-" — Andrew E., CD (May 11, 2023) --- ## Why do teams switch from UserTesting? Of the 7 Capterra reviewers who reported switching away from UserTesting, the most common destinations were Userlytics, Lyssna, Hotjar, and Lightster. ### What users preferred ### [Userlytics](https://www.capterra.com/p/181202/Userlytics/) - 4.7 out of 5 (55 reviews) — 3 reviewers switched here > "Pricing and not as strong of a platform as Userlytics for reading results." — Krista A., VP, Media & Strategy (January 31, 2022) ### [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/) - 4.6 out of 5 (87 reviews) — 2 reviewers switched here > "As far as I know, we switched due to cost and limitations of testing within our previous product." — Madalayne R., UX UI Designer (May 12, 2025) ### [Hotjar](https://www.capterra.com/p/163516/Hotjar/) - 4.6 out of 5 (545 reviews) — 1 reviewers switched here > "Price" — Mithil P., Digital Marketing Director (February 16, 2022) ### [Lightster](https://www.capterra.com/p/10018060/Lightster/) - 4.7 out of 5 (9 reviews) — 1 reviewers switched here > "I made the switch from Google Forms because Lightster had the additional feature of having a pool of people that we could survey about our product. We switched from UserTesting because Lightster was more affordable and relevant to our needs." — Courtenay B., COO (June 5, 2024) --- ## Find software for your specific use case ### Market Research - [EthOS](https://www.capterra.com/p/251540/EthOS/) - [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/) — 4.8 out of 5 (547 reviews) - [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) — 4.6 out of 5 (455 reviews) ### User Experience (UX) - [Dovetail](https://www.capterra.com/p/174077/Dovetail/) — 4.6 out of 5 (97 reviews) - [Maze](https://www.capterra.com/p/200860/Maze/) — 4.5 out of 5 (10 reviews) - [Marvin](https://www.capterra.com/p/254609/Marvin/) — 4.8 out of 5 (13 reviews) ### Customer Experience - [Adobe Real-Time CDP](https://www.capterra.com/p/250209/Adobe-Real-Time-CDP/) — 4.2 out of 5 (5 reviews) - [ECI Homebuilder Sales & Marketing](https://www.capterra.com/p/10038674/ECI-Homebuilder-Sales-Marketing-Software/) — 4.1 out of 5 (23 reviews) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,092 reviews) ### User Testing - [Maze](https://www.capterra.com/p/200860/Maze/) — 4.5 out of 5 (10 reviews) - [EthOS](https://www.capterra.com/p/251540/EthOS/) - [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) — 4.6 out of 5 (776 reviews) ### Product Management - [Zoho Sprints](https://www.capterra.com/p/169569/Zoho-Sprints/) — 4.5 out of 5 (301 reviews) - [atono](https://www.capterra.com/p/10055771/atono/) - [Trello](https://www.capterra.com/p/211559/Trello/) — 4.5 out of 5 (23,619 reviews) ---