# UserTesting Pricing 2026 | Capterra

> Learn more about UserTesting pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/173755/UserTesting/pricing

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# Pricing for UserTesting

[4.5 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/)

Write a Review!

## [UserTesting](https://www.capterra.com/p/173755/UserTesting/) has **1** pricing plan

-   Yes, has free trial
-   No free version

**Credit Card Required:** Not provided by vendor

**Discount:** Information not available

### Basic

$250

**Pricing Model:** Per User

**Payment Frequency:** One Time

Basic plan includes:

Not available

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## What do others say about [UserTesting](https://www.capterra.com/p/173755/UserTesting/) pricing?

Pricing Rating

$

$

$

$

$

Value For Money[4.5(131)](https://www.capterra.com/p/173755/UserTesting/reviews/)

Pros

Cons

[Read All 131 Reviews](https://www.capterra.com/p/173755/UserTesting/reviews/)

Read Full Reviews Below

Verified Reviewer

Freelance Video Editor

Media Production, Self-employed

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

September 29, 2025

"A Consistent and Valuable Platform for Detail-Oriented Testers"

**Overall:** I've been a freelance usability tester on UserTesting for over three years. It's a legitimate site, well organized and provides genuine opportunities to earn money by providing actionable feedback to companies looking to improve their digital products. The work is engaging and perfect for those with an analytical mind and strong attention to detail.

**Pros:** Engaging Work: There are always varying tasks that are interesting. This allows you to test anything from websites, to apps, of all sorts of sectors, keeping the work from becoming monotonous. Skill Development: It sharpens your ability to analyze usability design significantly. And hones your skills in pattern recognition and providing structured, data-driven feedback. User-Friendly Interface: The platform itself is very intuitive. The entire process is very straightforward, from recording tests to submitting reports. Reliable Payments: Payments are processed automatically and reliably every week via paypal. You always know when to expect your earnings. Impactful Feedback: It's rewarding to know that your detailed insights are directly used by developers and designers to create better user experiences.

**Cons:** Inconsistent Test Availability: Inconsistency of available tests. You can qualify for a bunch of tests one week then the next week not qualify for even one, making it unreliable as a sole source of income. High Disqualification Rate: You often spend more time on screening questionnaires only to be disqualified, rather than actually taking tests. In a whole hour you might qualify for one or two on a good day, which can be frustrating. A more intelligent matching system would be beneficial. Payment Can Feel Low for Effort: While the payment is fair, when you factor in the time spent on screeners and the detailed feedback required for a 15-20 minute test, the effective hourly rate can be lower than it initially appears. Limited Direct Communication: There is little to no direct collaboration with the clients. You provide your feedback into a void and rarely see the outcome or get to discuss your insights further.

Verified Reviewer

Freelance Video Editor

Media Production, Self-employed

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

3.0

Features

5.0

Likelihood to Recommend

90%

9/10

Reviewer Source

Source: Capterra

September 29, 2025

"A Consistent and Valuable Platform for Detail-Oriented Testers"

**Overall:** I've been a freelance usability tester on UserTesting for over three years. It's a legitimate site, well organized and provides genuine opportunities to earn money by providing actionable feedback to companies looking to improve their digital products. The work is engaging and perfect for those with an analytical mind and strong attention to detail.

**Pros:** Engaging Work: There are always varying tasks that are interesting. This allows you to test anything from websites, to apps, of all sorts of sectors, keeping the work from becoming monotonous. Skill Development: It sharpens your ability to analyze usability design significantly. And hones your skills in pattern recognition and providing structured, data-driven feedback. User-Friendly Interface: The platform itself is very intuitive. The entire process is very straightforward, from recording tests to submitting reports. Reliable Payments: Payments are processed automatically and reliably every week via paypal. You always know when to expect your earnings. Impactful Feedback: It's rewarding to know that your detailed insights are directly used by developers and designers to create better user experiences.

**Cons:** Inconsistent Test Availability: Inconsistency of available tests. You can qualify for a bunch of tests one week then the next week not qualify for even one, making it unreliable as a sole source of income. High Disqualification Rate: You often spend more time on screening questionnaires only to be disqualified, rather than actually taking tests. In a whole hour you might qualify for one or two on a good day, which can be frustrating. A more intelligent matching system would be beneficial. Payment Can Feel Low for Effort: While the payment is fair, when you factor in the time spent on screeners and the detailed feedback required for a 15-20 minute test, the effective hourly rate can be lower than it initially appears. Limited Direct Communication: There is little to no direct collaboration with the clients. You provide your feedback into a void and rarely see the outcome or get to discuss your insights further.

[Read All 131 Reviews](https://www.capterra.com/p/173755/UserTesting/reviews/)

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