---
title: "PowerDETAILS  Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PowerDETAILS  Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more."
source_url: "https://www.capterra.com/p/173766/PowerDETAILS/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 PowerDETAILS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PowerDETAILS

## What is PowerDETAILS ?

PowerDetails is a powerful and flexible software solution that simplifies the process of managing off-duty & overtime jobs for law enforcement agencies. The system allows agencies to: create & assign jobs in minutes, establish rules that auto-enforce policies, identify misconduct/abuse of the system, generate accurate reports, generate invoices, and process payments. The mobile app is available for both Apple & Android, providing push notifications & much more!

## What is PowerDETAILS used for?

[Law Enforcement](https://www.capterra.com/law-enforcement-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$1500

Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PowerDETAILS ?[Manage this product listing](https://www.g2.com/products/powerdetails/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PowerDETAILS

4.5 (22)

VS.

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$1500

Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (22)

Ease Of Use

4.7 (5,322)

Value For Money

4.6 (20)

Value For Money

4.5 (5,079)

Customer Service

5.0 (21)

Customer Service

4.6 (5,093)

## PowerDETAILS alternatives

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/173766/PowerDETAILS/alternatives/)

## FAQs about PowerDETAILS

Overview

### Which roles and teams benefit most from PowerDETAILS ?

PowerDETAILS is most used by law enforcement command staff, detail coordinators, and off-duty coordinators managing extra-duty assignments. Lieutenants, sergeants, captains, and corporals use it to schedule officers and oversee coverage, while finance, HR, and administrative teams track payments, records, staffing details, and event-related administration.

Answer based on 22 reviews

Overview

### What company size and specific industries is PowerDETAILS built for?

PowerDETAILS is designed for public safety organizations, especially law enforcement agencies, that need to track extra-duty, overtime, and special event hours and manage payments. It fits government and municipal teams of any size that handle scheduling and compensation for officers and other public safety personnel.

Features and Usability

### What are the key features of PowerDETAILS ?

PowerDETAILS includes customizable reports and real-time updates, along with access controls/permissions, alerts/notifications, and approval process control. It also offers audit management, compliance tracking, automated scheduling, employee scheduling, shift swapping, overtime calculation, mobile access, reporting/analytics, and third-party integrations.

Getting Started and Support

### What training and onboarding options does PowerDETAILS offer?

PowerDETAILS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos support self-paced review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does PowerDETAILS offer?

PowerDETAILS provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Users describe customer service as quick, accommodating, and helpful when answering questions or resolving software issues, with support that responds promptly to last-minute requests and coverage problems.

Answer based on 3 reviews

## Features

AI summary

Based on 10,047 Employee Scheduling reviews

Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities:

-   **Timesheet Management** (**51%** of reviewers rated this feature as critical)
-   **Mobile Access** (**52%**)
-   **Employee Management** (**42%**)

PowerDETAILS includes **Mobile Access**, making it easier for staff and managers to view schedules and stay updated from anywhere. However, it does not include **Timesheet Management** or **Employee Management**. Instead, it offers **Schedule Distribution** (**46%**) and **Calendar Management** (**43%**), which support sharing shifts clearly and organizing work schedules in one place, helping businesses keep teams informed and coordinate daily staffing needs more efficiently.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

PowerDETAILS 20 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Customizable Reports: Alter the layout and content of reports
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Field Reporting: Formal report compiled by onsite personnel
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Shift Swapping: Managing and trading shift details between employees
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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We can help you find the software with the features you need.

Features

4.4 (22)

4.4

Based on 22 reviews

## Pricing

Value for money

4.6 (20)

Free Trial

Free Version

Basic

$1,500

Per Year

Value for money

4.6 (20)

4.6

Based on 20 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (21)

5.0

Based on 21 reviews

## User reviews

Overall rating

4.5

Based on 22 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(12)

4(9)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

HR

Human Resouces Clerk

Human Resouces Clerk

Used the software for: 3-5 years

### "OSCO Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 24, 2019

It has been a good experience and \[SENSITIVE CONTENT HIDDEN\] is amazing at answering all of my questions and helping me find a solution to whatever I call her about.

Pros

The ease of using the system and pulling reports.

Cons

If I don't add the billing information for the personnel rate & billing rate it will auto add an incorrect rate.

SD

Special Detail Coordinator

Special Detail Coordinator

Used the software for: 3-5 years

### "Great product! Easy to use and timely response from customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2019

It has simplified the tracking and managing of the off duty employment program at our agency and sped up the process with reacting to last minute requests or coverage issues. The users can manage their jobs from any location at any time from their laptops or cell phones without interacting with the off duty coordinator. Quick response from Customer Service and Software Support issues.

Pros

It is easy to use and allows agency (supervisors, users) to access and coordinate our off duty employment 24 hrs. day. App for I-phone users is a plus. Customers can have rights to view their jobs so it reduces communication with the detail coordinator to track their request. Ability to send messages via the software. Creating invoices for customers via software, simplifies billing processes.

Cons

Users need the administrator to do an override if they are a backup on a job and they want to signup for another job around the same time slot. PowerDETAILS views it as assigned and a schedule conflict with another job...warning/error message to the user. Would prefer a message that would inform the user but not count the backup as if it was an assigned job.

AM

Admin Manager

Admin Manager

Used the software for: 1-3 years

### "Overall system"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 21, 2020

Customer Service is great and product work well

Pros

Product easy to use but the billing feature would be nice if this can be disabled if not needed. UI like that they finally got an app for use on the administration side.

Cons

would like to disable billing function when not in use.

ED

Extra Duty Sergeant

Extra Duty Sergeant

Used the software for: 3-5 years

### "WCSO Florida Extra Duty Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2019

Positive- Tech support is always their if/when I need them. Also- We have been approached by two other software companies. Neither have been able to duplicate what we need and what we get from Power Details. Customized payment methods. Other companies want to charge the employers for the software. This will not work or be allowed by our agency. Our yearly fee for Power Details is more than reasonable.

Pros

Separate messaging system- Only deputies that are involved/work extra duty details get messages about jobs. The rest of the agency is not bothered by emails that don't pertain to them. App for users- easy to use from agency issued cellphones. Customized Billing and Invoicing- Deputies are paid directly from employers 24/7 Tech support Easy to use as an administrator and user- Coping a past job to create a new job saves a lot of time for me. Adding recurring details can be entered for years in advance and changed at any time.

Cons

We are still looking for an electronic payment system so employers can pay deputies directly without checks. I constantly deal with checks being lost in the u.S. Mail.

LI

Lieutenant

Lieutenant

Used the software for: Less than 1 year

### "Two months in..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2019

From day one we have had a great overall experience and so far this has been the best software purchase I've been a part of.

Pros

The fairness and ease of use! It allows all users the ability to see what jobs are out there in an easy to use format. The end users like that it provides a personal calendar and they have been able to get off duty jobs they were not able to before due to working shifts when the job was originally announced.

Cons

As an administrator I love there are tons of reports, but there are a couple styles of reports I either have not found in the system or would like added. I really do not have any cons at this point and PowerDETAILS has saved me a tremendous amount of time. The only user complaints have been from some who work permanent days and have not been able to get as many jobs as they used to since the system allows equal distribution that is set to the administrator's preferences.

FS

Finance Supervisor

Finance Supervisor

Used the software for: 3-5 years

### "Power Details"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 15, 2019

Pros

Great customer support. It is pretty user friendly for deputies to use.

Cons

We are a high volume agency and it takes a lot of man hours scheduling and invoicing details that are worked. It would be nice if vendors could request details through the system where they could input information, and once approved by our agency, added to the calendar to be worked. It would be helpful for the invoices to have one total for deputy charges and one total for admin fees rather than combined.

FA

Finance Assistance

Finance Assistance

Used the software for: 3-5 years

### "Easy to Use and Dependable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2019

Worked with it the past year and a half and found the customer support was extremely accommodating. Always answering my questions and displaying easier ways to accomplish tasks.

Pros

Easy to Use the product. Also enjoy the feature to release details at a set time and date. This makes it fair to those who are bidding on the jobs.

Cons

Would like to see a feature of the total hours displayed on the initial detail as well as the price displayed on the menu page.

MC

Michael C.

Professional Standards

Used the software for: 3-5 years

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2021

We were using a paper system to post details before PowerDetails. Now that we have implemented PowerDetails, it makes jobs easier to post, easier to track jobs, run reports, and bill jobs to employers by creating invoices. You can also create rules for each detail which limits how many jobs a person can sign-up for at one time. Customer service is top notch

Pros

Ease of use, ability to track jobs, the ability to create invoices, the ability to run reports on each place a detail is worked

Cons

The calendar feature to add jobs to your calendar was working great and then it all of a sudden just stopped working.

CO

Corporal

Corporal

Used the software for: 3-5 years

### "PowerDETAILS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 23, 2021

From the install to pushing it out to the users and the continuing use of the program; it has been simple to use but very effective.

Pros

PowerDetails is a product that is easy to use as an administrator and even easier to use as a user. I am able to post jobs in a fair manner that has been an issue in the past.

Cons

Once in a while, but not often, PowerDetails will freeze up on me. I am only writing this because i need to write a con. This has happened a few times and for someone that uses it multiple times daily is not an issue.

DC

Detail Coordinator

Detail Coordinator

Used the software for: Less than 1 year

### "PD program has been great. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2020

We are able to manage our program better and evenly distribute jobs amongst our deputies. \[SENSITIVE CONTENT HIDDEN\] have been an absolute privilege to work with. They are definitely an asset to the Power Detail family and have addressed any problems I've come across along the way without hesitation.

Pros

Power Details provides our agency with a very reliable resource to conduct our daily detail practices. Its user friendly which is a plus.

Cons

The only issues we've experienced have been addressed. It was more learning the capabilities and setup of the program than an actual problem.

[View all Reviews](https://www.capterra.com/p/173766/PowerDETAILS/reviews/)

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