Who Uses This Software?

lemlist is for sales professionals, founders & entrepreneurs, content marketers, and anyone looking to earn leads via cold outreach.


Average Ratings

260 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • lemlist
  • lemlist.com/
  • Founded 2017
  • France

About lemlist

lemlist is a powerful email outreach tool that gives you the ability to personalize pitches, automate follow-up, and track the success of your emails. lemlist is also the first email automation platform that allows you to automatically generate personalized images including company logo, company name, employees name, etc. Here are just a few of the tasks lemlist makes easier: B2B sales / Press outreach / Partnership & SEO backlinking / Hiring...


lemlist Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

lemlist Reviews Recently Reviewed!


Capterra loader

Lemlist makes cold emailing into a personal and fluid experience

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the simplicity. The "dashboard" is broken down into sections, and each section isn't littered with menus and filters. It's just organized easy from the beginning so the need for the extra complexities is eliminated. That doesn't mean Lemlist is basic in functionality. It just means they have thought it through so you don't have to "figure out" how to use it.

The support has also been very responsive, and features have been added regularly since I have been using Lemlist. You can tell that Lemlist is a love for them, which is awesome.

I love that you can personalize your emails, and they even let you personalize meme images to include. Though this isn't a feature I'll be using much, it's a great new way of interacting with certain types of contacts. And it adds some personality to cold emails, which are usually, well, pretty cold feeling.

Ultimately, Lemlist simplifies and personalizes the cold email process, and doesn't bog you down with the process. It's the easiest cold email outreach tool I've seen, and while it doesn't have every feature in the book, it benefits from having the specifically targeted and streamlined features it does contain.

Cons: I would like to see the ability to connect to an SMTP server instead of just Gmail, but with Gmail aliases, I can use any email I want. So I can get around it. But would love to see direct support for SMTP

My only wish would be that I wish there were more options for sending followup drip emails. Right now, you can choose a time period to lapse between emails, and you can select whether to end a campaign if somebody clicks. But I would like the ability to send a different email if they click on a link, and a different email if they do nothing. So some branching would be good to see. Or only end a campaign if they click a specific link, or visit a specific page on my site, etc. But other than that, Lemlist does exactly what it is supposed to.

Overall: I have been able to save time on my cold email outreach because of the streamlined process that Lemlist offers. It does everything needed for cold emails, and doesn't try to be everything to everyone. Instead of finding a "jack of all trades" tool, Lemlist has been my "Master of cold email" tool.

decent product, horrible customer service

Apr 01, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to customize each email is great and has resulted in more responses from cold emails. The tool itself is good and has some nice features - primarily the individual customization

Cons: Their knowledge base is lacking detail and primarily just covers the basics of setting up, so you will likely reach out with questions because something isn't working (they did get back to me with a workaround) or isn't clear (like you need to set up Gmail alias but not how they work with the tool - they've since added some detail after my aksing), however, they were extremely rude when I responded that it would have been great if the explaination had been included in the initial article - it now does. Because I didn't set something up completely correct initially (because of the initial lacking detail) I've since had a question about manually removing people from a sequence, they won't respond, I've asked THREE different times, and am running out of time before the next email in the sequence is to be sent, but as I said their customer service is rude and doesn't respond.

Great tool for Email Outreach

May 16, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Lemlist has the best and easiest to use personalization tools of any email software I have used. It's extremely easy to created personalized images and creative in your emails that boost engagement.

Cons: It's relatively new so it's not really large enough to be a stand-alone email service provider like Mail Chimp or the like

Overall: I have used dozens of CRMs and email service providers but none are quite as easy and useful for cold email outreach with as many personalization tools.

We were struggling with scaling cold email outreach and increases engagement. Lemlist made it possible to quickly create personalized images and messages then upload contact list into email sequences.

Capterra loader

Nothing short of AMAZING!

Apr 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Constantly trying to improve the software base on customer feedback! They also have helped with thinking "outside the box" on grabbing the attention of people you email with their image templates. Competes with some of the other top email automation and outreach software and I am certain they will be a staple in the industry before too long. Genuinely want to make their product one of the best and don't mind you reaching out to them on their social profiles. What companies want to connect and build lifelong relationships with you on a personal level?

So glad I had the opportunity to have Lemlist a part of my marketing and email strategy.

Definitely give them a try even if you are using something else at the moment. You just may find you love what they have to offer!

Cons: I do not have much bad to say about Lemlist. For a software that is new in the space, they are on track to produce something truely amazing. There are features I could use that are not available as of yet like being able to schedule time blocks when emails can go out. For example, the software sends out emails from 6a-9a and then again at 6p-9p instead of having one huge time block but I am sure something will be in the works before too long.

Overall: Simplistic and easy bulk email automation for my outreach and sales campaigns

Great online SAAS to help with my email outreach and prospecting

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how simple and easy it is to use and understand. I have picked it up fast and begun making many campaigns sending emails while it tracks everything and even gives me a history log on what happened such as when the specific recipient opened the email etc.

The image templates are good as well as you can send images with the recipient's name in and mass send them while Lemlist changes the name on each of the images.

Great customer support should you need them answered any questions I had quickly.

Cons: To be fair there is not really any Cons as it does what it says on the tin and more and is reliable and does everything I need it to do.

If I had to be super picky I would say it just needs some borders around the sections to better separate the sections inside lemlist but this is not a big deal as once I'm using it I barely notice.

Overall: It does exactly what I need it to in making campaigns while prospecting and allowing me to track everything.

Capterra loader

I have only tried it a few times

Apr 12, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've bought it almost exclusively because of its option to send each recipient image with different text over it.

Cons: Currently I am using gmass.co (integrates with gmail and sends emails with custom variables from google sheets file) and SEO PowerTools LinkAssistant (sends emails with custom variables from its outreach table) for outreach. I have also used ARP reach and some other software packages extensively in the last few years, so I would say that I am proficient in outreach.

In order to use Lemlist more I need to see three things:

- ability to use my own SMPT server

- editable table with contacts (name, email, other custom variables I might need) which is easy to use (something like a google sheets. It doesn't have to have many options, just editing fields in the table would do). This is needed so that I can easily see list of recipients and add/edit/delete them as necessary

- ability for Lemlist to warn me if I am sending an email to a a contact which I already contacted with the same email template

There are more, I am following your Trello feature request board.

All in all, you are on the good path and I am excited about new options.

All the Best,

Vojkan

Overall: None yet.

Fully Featured with Great Customer Support

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lemlist is a great email software package that keeps on getting better, quickly! They have a Facebook group that they are very responsive in and when they see a good idea, they implement quickly. The head representative shows that he really cares for his customers and aims to build a top notch product. Their articles on how to get the best out of their software are very thorough.

Cons: I got a great deal on the software early on from a deal they had when acquiring a user base on Appsumo. That being said, the ROI one can achieve by following the software can far outshine what one would ever pay. That being said, they now have an upgrade to video that I would love to get my mits on, but alas I'm being cheap and refuse to pay the upgrade cost right now as I have software that duplicates that functionality... Okay, that's what I like least. haha. I'm sure it would be more than worth it for user that doesn't have the video capability already.

Overall: Lemlist is easy to use, feature rich with great customer support.

Capterra loader

Great tool for cold emailing and sequence emails

Apr 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very simple to use. It has an easily understandable UI. You can add dynamic text to any images that give you an opportunity to use personalised images.

Cons: You have one unsubscribe list for all your campaigns. It would be nice to have unsubscribe list for every campaign besides the global one.

If you use an automation tool and the tool adds a contact, you can't change the contact's email address. You have to delete the contact and add it manually.

Experience is great. Now I can send multiple customized emails with a few clicks.

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since most of our business clients are based in different geographies all across the globe, scheduling the emails according to client's time zone is a great feature. Also, the cusomized auto follow up helps in saving time, enhancing my work schedule and an increased productivity.

Lemlist is an amazing tool for all sales professionals and other ones looking to send out bulk email and that too customized ones.

Cons: Initially, I faced a bit of concern while changing the way I worked on my leads through excel and now transitioning over to Lemlist. However, once I moved past that phase, I think Lemlist is seriously helping me save time and business cost.

Overall: Lemlist saves my time, business cost and allows me to be more productive. Also, sending out customized email to my clients is now a breeze, only through Lemlist :-)

Great experience for the most part

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like being able to put personalized graphics in my email. I use it for proof points and third party verification. I can't do that with other similar software.

Cons: There is currently no way to unsubscribe somebody manually from a list... you have to actually delete them. This poses a problem when you add new contacts. You don't want to add somebody that has unsubscribed from the list, and when you delete someone there is no record that they have been there... They tell me this feature is currently being worked on.

I would also like to see more detailed reporting. I can see cumulative metrics on campaigns, but I would also like to break it down by day and time of day.

Overall: I use this product daily for lead generation in my business. The emails get delivered and opened. Support has been good to work with as well.

Email outreach on another level

Apr 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I run a lot of cold email outreach campaigns.

And I can testify that personalization is HUGE.

The more you can tailor your emails to each individual recipient, the better your results are likely to be. With that in mind, Lemlist's powerful personalized image templates feature is awesome!

It's straightforward to set up and activate outreach campaigns too, and the support so far has been fast and attentive.

Cons: I am missing more possibilities for native integrations with CRMs.

Overall: Works well with some bells and whistles I've not seen before in cold outreach. Lots more use cases than that and the roadmap looks great.

Capterra loader

Simply Amazing!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: World-class founding team, beautiful user interface, and innovative features! Lemlist landed at the same time a few alternatives also launched and Lemlist stood head and shoulders above the competition.

Cons: Lack of integrations but I believe they will come soon enough! I am looking forward to seeing Zapier so I can fully automate!

Overall: A super easy and efficient way to run outreach to Journalists and Guest Posts for my SEO.

Lemlist is amazing!

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lemlist is a super product. It lets people create customized emails and send to their lists.

It is outbound marketing at its finest.

It has a great user interface and the "killer app" part is the images that are customizable for my clients.

It changes the game as far as open rates and click rates!

Cons: The changed the name of "Contacts" to "Buddy-to-Be".

While I appreciate the sentiment...it makes the user interface a little more confusing.

Overall: This solves the business problem of getting open rates and click rates from your emails.

It gives you the ability to present personlized multi media content to your clients.

Capterra loader

Limlist is super powerful saas application which can skyrocket our overall cold emailing & outreach

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Pros include that we can drip feed emails, custom tags, reporting and specially tracking. This is so much powerful features every marketer want to get successful in their emailing marketing. Their Zapier integration has taken their platform to the next level now. SUPER POWERFUL STUFF i say.

Lastly is the image personalization which can convert things really well.

Cons: Well I want to see more features and a little better dashboard where I can add all my emails as like mailshake rather than login via particular email. I mean mailshake UI is little easy to understand in that case.

Overall: I have taken my SEO Outreach to complete new level and its so much helpful too. You can literally see what has clicked, auto follow up etc features are really powerful and interesting.

Perfect tool for sales!

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the simplicity of the product. It's very useful and get a lot of response thanks to lemlist.

Cons: I don't really really like the interface of the design we could have a better user interface and more tools.

Just AMAZING !

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the concept of adding personal pictures. I've already had great feedbacks from my clients about this. Besides Lemlist team is super nice, helpful and open to suggestions.

Cons: I would love to have a salesforce integration but they are already working on it (as well as a Zapier integration)

Overall: Simpleness and efficiency

Capterra loader

Great for sending customised bulk emails, prospecting and engaging existing contacts

Apr 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the customisation that's built in. I chose Lemlist for our sales team to be able to send bulk prospecting emails and that's resulted in a massive increase in replies.

What I really like most about Lemlist is the feature that checks the validity of email addresses which is missing in most other tools - and this is extremely crucial when prospecting.

Cons: - The main downside is a missing integration with Zapier. I see Lemlist as a powerful tool in a growth hacking briefcase and with a missing Zapier integration, this disables our team from doing stuff like like contact form via Zapier to Lemlist.

- Unable to export contacts.

Nothing else.

Excellent email outreach tool! With new features introduced all the time!

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent ease of use. The program is straight to the point. Based on its stage, it is a reasonable price. The ability to embed images. Deliverability. Sending with multiple aliases.

Cons: Because it is still being built out, you do encounter bugs; granted, the team is very responsive. Two big issues I hope they fix: 1) If someone subscribers, they need to be removed from the list just not the campaign, 2) No way to export lists to save in a doc in order to have prospecting team call people who replied.

Overall: I think for the price is a great alternative to several other platforms. It still needs to fine tune in order to get to a perfect 10, yet it is close.

cold email with a warm touch!

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lemlist is an really nice alternative for classic cold email tool like mailshake

Very nice suite with automated features like followups, sequeance, and schedule

I like the lemlist because

- trully personalization emails with custom variables

- you can add images personalization for make the email more funny and worm

- you can automate all the process with followups, sequeance, etc

- you can schedule the emails

- zapier integration

- UI is cool!

If you dont have a clue about cold email they save all the pain, and you can do it easily

I love they add emails templates. That really help!

Cons: I would like Lemlist add more images templates.

I would suggest the pricing should be more competitive because there is so many tools at the same price (like mailshake)

Overall: Lemlist is a really cool app for getting new clients with cold email. Is a really nice way to avoid spam people with generic emails and try to get a personal relationship thanks to custom emails.

I love the set and forget with automation!

Lemlist team keeps improving the features

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you can send an email, you can use Lemlist. There are no complicated options or fancy things that you don't need.

Cons: Love everything about Lemlist, including the extremely responsive customer service, and user interface.

Overall: Follow-ups are a breeze with Lemlist. As a volunteer co-founder of a not for profit. I don't have time nor money for fancy things that add complexity without any returns.

Lemlist is value for money because it saves time creating a follow for people that did not respond the first time.

Saved me tons of time launching my startup

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: When setting up a campaign with lemlist, it's rigid enough to make you feel like you're using best practice without losing the flexibility to tailor it to your exact needs. It's also been an amazing time saver contacting prospects for my startup, which until now I was spending much of the day doing manually.

Cons: There is a slight delay in replies coming through to lemlist, but nothing that impacts the functionality of the product. At first I questioned whether this was a bug, but support were quick to assure me it's something that will be better in the future so I'm happy!

Great for my dessert business

Apr 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Great outreach software for my dessert business. Have been using it to get some commercial clients on a recurring revenue

Cons: Starting up the software can be daunting for non technical staff. Had to learn and got someone to each us.

Great

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's a great new piece of software, great for start ups and other businesses! Definitely buy!!!!!!!!

Cons: Little bit clunky and the design is very basic, probably should spruce things up abit to make it a more premium service

Capterra loader

Wow Just Impressive

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So Much to talk about many great features a true big-time Email Marketing suite Tracking, sequences, image tracking, schedules, A/B split testing - and much more. Lemlist understands how challenging email marketing is and the price is right, so much value

This software really tracks your email campaigns.

Cons: Really - come on there is no cons unless you want to say it cant be this good for this price. This software will become the leading email marketing platform

Overall: If You Do email marketing - Get this before they release they are undercharging and they raise the price

Allows me to automate cold email reachouts without risk.

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. HUGE difference in my results while automating my habits - giving me massive focus & time back to me. I was hesitant to use MailChimp for this for fear of being marked down. This takes away the risk, gives me freedom to really play around and learn from email marketing.

Cons: It's a new software so it is not as versatile as I would ideally want. Would be great to be able to click a button to see who HASNT Opened / Clicked / Responded for example.

Overall: Focus back. Time back. No risk. Learn how to market better without being spammed or flagged.

lemlist makes cold emailing a breeze

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: lemlist makes it easy to send customized emails that get more opens and responses than traditional email.

Cons: Im not a huge fan of how some of the features were moved around and redesigned, but it's a small complaint and overall the software is extremely solid.

Overall: I use lemlist weekly to do outreach on behalf of a few clients and get amazing response rates. Custom subject lines, body copy, and (most unique/important feature) custom images for each email make for very high response rates. I usually get next to zero response with cold emails, but I easily see 30%+ response rates with lemlist campaigns.

Capterra loader

Very decent product. The user interface can be easier to use and navigate

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Advanced image templates: You can create, store and use their templates for my emails and that really helps me stand out with my emails to prospective clients

Easy to add new leads to an ongoing campaign

Custom tracking domain when sending emails

Cons: Not the most intuitive interface

Campaign setup not quick and easy (should be a lot more seamless)

Documentation of instructions can be more thorough, I had to question the developer too many times

Can't use more than one gmail address at once on account

Not enough automation with the campaigns. Would like a little more functionality apart from stopping on click, but it's a decent start

Customer support could be faster in their response times

Not possible to organize email templates in sidebar

Overall: Ability to set custom schedules per campaign going out?

Image templates allowed to get a higher open rate on client emails

Capterra loader

Really good, I've used a few autoresponder and cold email outreaches in the past...

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Really slick looking, good knowledge base, easy to create and customise lists. Support is helpful and proactive - do try to get you to the best solution.

The lists are easy to curate, everything laid out well.

Cons: Definitely new software, there are a few minor things such as a lack of obvious way to stop emails when you first send them. They also could show the emails in the sidebar once they've been sent, that way you can see what custom images have been sent without going through Gmail.

Overall: Good return on my sales!

The Best Software to Capture Your Subscriber

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It can personalize your email to the recipient so this will make the recipient feel so great

Cons: I haven't encountered any disappointment when I use this app.

The easiest and best software I've added to my local consulting business by far

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to add team members. When I have tasks I want to delegate I can hire a v.a. and provide them access very simply.

Cons: It did have a few corks when setting it up with a new email address where the e-mails would come back bouncing however since using it on a regular basis it has been fixed

Overall: With the software I've been able to open up much more time on my hands to do other tasks related to my daily activities. I've been able to automate completely my outreach campaigns to local businesses while taking care of my other business at the same .

Capterra loader

Switched from another service & couldn't be more pleased. Great deliverability and features.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lemlist does what the other email services in this category do, but they do it in with a cheerful glint in their eye. The UX is very intuitive and compact so you can see all the elements at a glance. The addition of image templates with personalization really sets Lemlist apart.

Cons: The software focused on performance for the user, not on a flashy interface, which is great, but there are a few opportunities for improvements. If I were to change anything about the software, it would be enabling grouping of email templates on the email templates page. As it stands now, I have to scroll down through a hundred email templates to find the one I need and there's no way to group them into their own sequences at that level.

Overall: Lemlist automates email prospecting and puts the feeling of human to human connection first. I look forward to using Lemlist for years to come.

Capterra loader

Awesome tool, adding features fast but UX could be improved

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - The price I had it for is perfect (AppSumo deal)

- Easy to add people to a sequence, so it's easy for you to add say 10 people per day on a list that will get your emails

- The image personalization is a great twist

- Email templates included

Cons: The UX is not so great. It really feels like developers built it without using it a ton. You need to create emails, then list before creating a sequence (also called a campaign in other tools). It would be great to be able to create everything in one go.

They have some email templates, but no template for sequences (aka campaign), that would be a massive addition.

Overall, it's really great, just misses a little bit of polish but they're super early, and they've shipped a bunch of features in the first few days I used them...so I'm highly confident they'll improve all this.

Incredible cold email outreach!

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that's it so easy to setup and use the wizard step by step. Pretty much foolproof, luckily for me!

Cons: I got my email account blocked for a few days, and I wasn't sending spam. Just something to be aware of before you fire out a cold outreach campaign

Overall: Mainly, I just saved a ton of time. There's nothing more frustrating than spending ages prospecting a list, to then later find out that you need to tweak a few things. With Lemlist, it takes your prospecting list and turns it into an automated email campaign. Pretty amazing!

Capterra loader

Best software I've bought so far

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The way the software set up to send out cold emails is very smart.

The interface is quick and fluid.

I used Saleshandy before Lemlist. And Saleshandy is so clunky and not intuitive. With Lemlist, I grasp what I needed to do the first time I set up a campaign.

Support is awesome.

Cons: New features need to be released faster.

Need more integrations, an integration with a CRM would be great (e.g. Salesflare).

Overall: Fast email outreach campaign setup

Easy reusable email templates

Great Outreach Tool with personalisation features

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is quite intuitive. You first create certain image personalization, email templates and then uploading your email lists via csv and finally creating outreaching campaigns to target your audience.

The thing i like about it that it gives option to check how your email will be delivered by sending test email or even preview the email you are sending.

You then even have to validate your sending also and here you get chance to check if the individual mails you are sending is relevant or not.

It scores a great alternative to Mailshake and Woodpecker as it has more personalization features built in.

Recently they added custom alias also

Cons: Only Gmail is supported as of now. I would have requested integration with Amazon SES or other SMTP providers.

Overall: Email Outreach at Cheaper Price

Capterra loader

Cool Tool For Cold Email

Mar 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The "meme" generator option is nifty. You can create a auto-responder esque campaign with multiple emails that contains a custom meme for each person. For the price you really can't go wrong with it, but it feels like a 1-trick tool that you break out for a special occasion vs something you'd run your business with.

Cons: It's missing features or the UI to explain that these features exist. Currently you have to upload your list via csv. There doesn't seem to be a way yet to enter email address manually .

Overall: As an entry level cold-email engagement app, this is value filled. Had I paid the sticker price or the price of the competitor I'd say it's an expensive meme generator. As it is, it's a great email outreach tool with a really cool feature. To be honest, saying anything remotely critical is tough b/c the support has been 100X better than other mailing programs I've used.

Has all the features you need to start your cold outreach campaign

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it's really simple to use and yet it's really powerful.

Tracking opens and clicks, reports, notifications.

And of course custom images - that's the USP of Lemlist.

Cons: I had a bug where the contact I deleted from the list hasn't been deleted from actual campaign and received a follow up.

From what I know, it is fixed now.

Overall: I use it almost every day to cold email prospects.

Launching the campaign is really simple and I can check out the results any time I want.

The best email sequence program you can buy on a budget.

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost, ease of use, simplicity, sequence ability, Customization. I used another product for a few months that required a high monthly subscription cost. This product is by far superior and costs far less.

Cons: Some features are still in development and I have to evaluate the software at its present state. It doesn't have all the same features as other programs, but it is by far the best sequence software for the price.

Overall: Cost cost cost cost and sequences

Capterra loader

Cold Email Outreach With a Twist

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows you to create a pretty robust cold email outreach campaign without a lot of technical know-how. What's different with this service from similar email outreach software is that you can insert an image into your email and actual use merge tags to customize the text on the image to whoever you are sending it to, super cool. It also uses your own Gmail or Google Apps email account so the deliverability of your emails is very high.

Cons: If you are not familiar with email marketing and autoresponders, it may take you a little while to figure out how to set up a multi-step email campaign. Tutorial videos should be a little clearer on explaining how to setup campaigns

Overall: An easy way to create and run cold email outreach campaigns without having to use expensive and complicated automation software.

Capterra loader

Great - but about to get better

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love the support, has all the features and functionalities you could possibly want from a software. I love the fact that you can customise the image. It's simple to use overall but does take some getting used to. I love the overall ease of the software once you know how it works.

Cons: User journey could be better, because you have to jump around a lot. There's also a few teething problems, but the team is working hard to recover them.

Capterra loader

Best cold email outreach tool I have. I use it exclusively for all my outreach campaigns.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity and more personalization options not to mention their awesome support.

The fact that Lemlist listens and implement additional features from customer's feedback is a good sign that this tool will be here for long and keeps innovating.

Cons: To be honest, I don't see anything that I don't like in Lemlist. Every morning, I feel very excited to login to Lemlist.

Overall: It handles all of my cold email outreach and it does what I want and need.

Capterra loader

Great for Personal & Professional Use!

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease and simplicity of setting up engaging e-mail campaigns. It's very simple to set up who on your lists you'd like to target and then set up an outreach campaign.

Cons: I wish there was an Office365 integration along with the Google Suite integration. Unfortunately, lemlist only currently works with Google, which limits the business applications to only a few of my clients.

Overall: Automated Client Outreach is the biggest benefit from lemlist.

Capterra loader

The ease of use and time that this platform saves pays for itself from day one!

Apr 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Incredibly easy to set up. Templates available from the very start, and extremely flexible options to personalise every email you send. Configure, schedule, sit back, and watch the responses come pouring in!

Cons: Sign-up and email accounts is limited to Google Accounts, but with aliases that's not a big obstacle. Should be easier than that, as setting up aliases took a few days because Google didn't recognise the domain.

Capterra loader

Awesome, inexpensive way to send automated, personalized e-mails to potential clients.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the price and feature set -- have been looking for an e-mail automation software for a long time, and this does everything I need it to do. E-mail templates/campaigns, automated follow-ups, the ability to send at different times (for different time zones), and an easy-to-follow dashboard to see how well it's all working out.

I haven't made use of the personalized graphic feature yet, but see how that can be useful for some industries.

Cons: There are a few features I'm waiting for, but according to the team it's all on the future roadmap, so all I need to do is wait (and hope that they stick to their word on what features will be forthcoming)...

Other than that, not much!

Overall: Automated emails and tracking, whereas I was just using GMail + canned replies before.

Spice Up Your Outreach With Personalized Image

Apr 05, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - This is the only outreach tool that allows you to personalized your image. By doing so, you stand out compare to your other competitors. You can grab the attention of your target!

- pretty easy to navigate thru the dashboard.

- you can use your own SMTP as sending domain.

- ability to automate follow up emails.

Cons: Too bad that there isn't much direct integration and most connection with other apps has to be done thru Zapier. Duh!

Lemlist is downright awesome

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I bought Lemlist on Appsumo and have been using it non stop! This powerful tool makes email outreach much easier. It allows me to personalize my emails (add peope's names automatically to a meme, how amazing is that?), automate follow-up and track all my email campaigns. It literally has saved me so much time and money (bye Mailchimp). Sure I could hire someone to do this for me, but not for what I've paid for Lemlist! I think the future for Lemlist is super bright and I can't wait to see what comes next!

Cons: You can't really mass email with Lemlist because Gmail has sending limits. Image builder also needs a snap grid (please please make this happen). I'd love to have more font choices and color for memes - I want them to be prettier.

Best ESP and Cold Email Reachout Tool By Far!

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customizability and personalization of the emails (fields, images, etc.), perfect automation based on CTR and open rates, and excellent campaign tracking with link clicks, replies, opens, and more.

Cons: Only thing is that you have to use a Gmail account then hook up a Google alias for any accounts outside of Google. Not really much of an issue though.

Overall: Increased email open rate to 60%+ and reply rate to over 15%.

Lemlist transformed the way I send cold emails

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love seeing my email campaigns organized all in one place, the ease of sending out email templates (with possibilities for further customization) and being able to track my leads' opens, clicks and replies.

Cons: I'd like to be able to move leads between lists and be able to do global searches for terms without having to go into specific campaigns.

Overall: Lemlist makes it SO MUCH EASIER to manage my cold emails.

Capterra loader

Great Tool If You Do Cold Email Outreach

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Deliverability is great since it is connected to my Google Apps account and emails get sent from my personal account and not mass email marketing software. It is also easier to use than marketing automation software but you can still create complex follow up rules. My favorite is being able to insert an image into my emails and customize the text on each image use merge fields, I don't think any other service is doing this right now.

Cons: They should add more instructional videos and documentation for beginners as well as specific use case scenarios. Some more advanced sending rules would also be great.

Overall: Being able to run cold outreach programs at scale while still getting good deliverability rates, customized emails and automated follow-up features.

We have been using Lemlist to better optimize our cold email efforts for potential clients.

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The sequences have allowed us to automate the process for reaching out to these folks. This way we can basically "set it and forget it" within this group.

Cons: There is not many templates that suit what are trying to do so all email templates needed to be created from scratch.

Overall: We are able to focus our efforts on obtaining leads rather than communicating with them. This allows for full optimization in these efforts.