Who Uses This Software?

lemlist is for sales professionals, founders & entrepreneurs, content marketers, and anyone looking to earn leads via cold outreach.


Average Ratings

240 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • lemlist
  • lemlist.com/
  • Founded 2017
  • France

About lemlist

lemlist is a powerful email outreach tool that gives you the ability to personalize pitches, automate follow-up, and track the success of your emails. lemlist is also the first email automation platform that allows you to automatically generate personalized images including company logo, company name, employees name, etc. Here are just a few of the tasks lemlist makes easier: B2B sales / Press outreach / Partnership & SEO backlinking / Hiring...


lemlist Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor

lemlist Reviews Recently Reviewed!


Capterra loader

Lemlist makes cold emailing into a personal and fluid experience

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the simplicity. The "dashboard" is broken down into sections, and each section isn't littered with menus and filters. It's just organized easy from the beginning so the need for the extra complexities is eliminated. That doesn't mean Lemlist is basic in functionality. It just means they have thought it through so you don't have to "figure out" how to use it.

The support has also been very responsive, and features have been added regularly since I have been using Lemlist. You can tell that Lemlist is a love for them, which is awesome.

I love that you can personalize your emails, and they even let you personalize meme images to include. Though this isn't a feature I'll be using much, it's a great new way of interacting with certain types of contacts. And it adds some personality to cold emails, which are usually, well, pretty cold feeling.

Ultimately, Lemlist simplifies and personalizes the cold email process, and doesn't bog you down with the process. It's the easiest cold email outreach tool I've seen, and while it doesn't have every feature in the book, it benefits from having the specifically targeted and streamlined features it does contain.

Cons: I would like to see the ability to connect to an SMTP server instead of just Gmail, but with Gmail aliases, I can use any email I want. So I can get around it. But would love to see direct support for SMTP

My only wish would be that I wish there were more options for sending followup drip emails. Right now, you can choose a time period to lapse between emails, and you can select whether to end a campaign if somebody clicks. But I would like the ability to send a different email if they click on a link, and a different email if they do nothing. So some branching would be good to see. Or only end a campaign if they click a specific link, or visit a specific page on my site, etc. But other than that, Lemlist does exactly what it is supposed to.

Overall: I have been able to save time on my cold email outreach because of the streamlined process that Lemlist offers. It does everything needed for cold emails, and doesn't try to be everything to everyone. Instead of finding a "jack of all trades" tool, Lemlist has been my "Master of cold email" tool.

decent product, horrible customer service

Apr 01, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to customize each email is great and has resulted in more responses from cold emails. The tool itself is good and has some nice features - primarily the individual customization

Cons: Their knowledge base is lacking detail and primarily just covers the basics of setting up, so you will likely reach out with questions because something isn't working (they did get back to me with a workaround) or isn't clear (like you need to set up Gmail alias but not how they work with the tool - they've since added some detail after my aksing), however, they were extremely rude when I responded that it would have been great if the explaination had been included in the initial article - it now does. Because I didn't set something up completely correct initially (because of the initial lacking detail) I've since had a question about manually removing people from a sequence, they won't respond, I've asked THREE different times, and am running out of time before the next email in the sequence is to be sent, but as I said their customer service is rude and doesn't respond.

Capterra loader

Nothing short of AMAZING!

Apr 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Constantly trying to improve the software base on customer feedback! They also have helped with thinking "outside the box" on grabbing the attention of people you email with their image templates. Competes with some of the other top email automation and outreach software and I am certain they will be a staple in the industry before too long. Genuinely want to make their product one of the best and don't mind you reaching out to them on their social profiles. What companies want to connect and build lifelong relationships with you on a personal level?

So glad I had the opportunity to have Lemlist a part of my marketing and email strategy.

Definitely give them a try even if you are using something else at the moment. You just may find you love what they have to offer!

Cons: I do not have much bad to say about Lemlist. For a software that is new in the space, they are on track to produce something truely amazing. There are features I could use that are not available as of yet like being able to schedule time blocks when emails can go out. For example, the software sends out emails from 6a-9a and then again at 6p-9p instead of having one huge time block but I am sure something will be in the works before too long.

Overall: Simplistic and easy bulk email automation for my outreach and sales campaigns

Great online SAAS to help with my email outreach and prospecting

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how simple and easy it is to use and understand. I have picked it up fast and begun making many campaigns sending emails while it tracks everything and even gives me a history log on what happened such as when the specific recipient opened the email etc.

The image templates are good as well as you can send images with the recipient's name in and mass send them while Lemlist changes the name on each of the images.

Great customer support should you need them answered any questions I had quickly.

Cons: To be fair there is not really any Cons as it does what it says on the tin and more and is reliable and does everything I need it to do.

If I had to be super picky I would say it just needs some borders around the sections to better separate the sections inside lemlist but this is not a big deal as once I'm using it I barely notice.

Overall: It does exactly what I need it to in making campaigns while prospecting and allowing me to track everything.

Capterra loader

I have only tried it a few times

Apr 12, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I've bought it almost exclusively because of its option to send each recipient image with different text over it.

Cons: Currently I am using gmass.co (integrates with gmail and sends emails with custom variables from google sheets file) and SEO PowerTools LinkAssistant (sends emails with custom variables from its outreach table) for outreach. I have also used ARP reach and some other software packages extensively in the last few years, so I would say that I am proficient in outreach.

In order to use Lemlist more I need to see three things:

- ability to use my own SMPT server

- editable table with contacts (name, email, other custom variables I might need) which is easy to use (something like a google sheets. It doesn't have to have many options, just editing fields in the table would do). This is needed so that I can easily see list of recipients and add/edit/delete them as necessary

- ability for Lemlist to warn me if I am sending an email to a a contact which I already contacted with the same email template

There are more, I am following your Trello feature request board.

All in all, you are on the good path and I am excited about new options.

All the Best,

Vojkan

Overall: None yet.

Experience is great. Now I can send multiple customized emails with a few clicks.

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Since most of our business clients are based in different geographies all across the globe, scheduling the emails according to client's time zone is a great feature. Also, the cusomized auto follow up helps in saving time, enhancing my work schedule and an increased productivity.

Lemlist is an amazing tool for all sales professionals and other ones looking to send out bulk email and that too customized ones.

Cons: Initially, I faced a bit of concern while changing the way I worked on my leads through excel and now transitioning over to Lemlist. However, once I moved past that phase, I think Lemlist is seriously helping me save time and business cost.

Overall: Lemlist saves my time, business cost and allows me to be more productive. Also, sending out customized email to my clients is now a breeze, only through Lemlist :-)

Great experience for the most part

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like being able to put personalized graphics in my email. I use it for proof points and third party verification. I can't do that with other similar software.

Cons: There is currently no way to unsubscribe somebody manually from a list... you have to actually delete them. This poses a problem when you add new contacts. You don't want to add somebody that has unsubscribed from the list, and when you delete someone there is no record that they have been there... They tell me this feature is currently being worked on.

I would also like to see more detailed reporting. I can see cumulative metrics on campaigns, but I would also like to break it down by day and time of day.

Overall: I use this product daily for lead generation in my business. The emails get delivered and opened. Support has been good to work with as well.

Capterra loader

Simply Amazing!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: World-class founding team, beautiful user interface, and innovative features! Lemlist landed at the same time a few alternatives also launched and Lemlist stood head and shoulders above the competition.

Cons: Lack of integrations but I believe they will come soon enough! I am looking forward to seeing Zapier so I can fully automate!

Overall: A super easy and efficient way to run outreach to Journalists and Guest Posts for my SEO.

Capterra loader

Limlist is super powerful saas application which can skyrocket our overall cold emailing & outreach

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Pros include that we can drip feed emails, custom tags, reporting and specially tracking. This is so much powerful features every marketer want to get successful in their emailing marketing. Their Zapier integration has taken their platform to the next level now. SUPER POWERFUL STUFF i say.

Lastly is the image personalization which can convert things really well.

Cons: Well I want to see more features and a little better dashboard where I can add all my emails as like mailshake rather than login via particular email. I mean mailshake UI is little easy to understand in that case.

Overall: I have taken my SEO Outreach to complete new level and its so much helpful too. You can literally see what has clicked, auto follow up etc features are really powerful and interesting.

Perfect tool for sales!

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the simplicity of the product. It's very useful and get a lot of response thanks to lemlist.

Cons: I don't really really like the interface of the design we could have a better user interface and more tools.

Just AMAZING !

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like the concept of adding personal pictures. I've already had great feedbacks from my clients about this. Besides Lemlist team is super nice, helpful and open to suggestions.

Cons: I would love to have a salesforce integration but they are already working on it (as well as a Zapier integration)

Overall: Simpleness and efficiency

Capterra loader

Great for sending customised bulk emails, prospecting and engaging existing contacts

Apr 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really like the customisation that's built in. I chose Lemlist for our sales team to be able to send bulk prospecting emails and that's resulted in a massive increase in replies.

What I really like most about Lemlist is the feature that checks the validity of email addresses which is missing in most other tools - and this is extremely crucial when prospecting.

Cons: - The main downside is a missing integration with Zapier. I see Lemlist as a powerful tool in a growth hacking briefcase and with a missing Zapier integration, this disables our team from doing stuff like like contact form via Zapier to Lemlist.

- Unable to export contacts.

Nothing else.

Excellent email outreach tool! With new features introduced all the time!

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Excellent ease of use. The program is straight to the point. Based on its stage, it is a reasonable price. The ability to embed images. Deliverability. Sending with multiple aliases.

Cons: Because it is still being built out, you do encounter bugs; granted, the team is very responsive. Two big issues I hope they fix: 1) If someone subscribers, they need to be removed from the list just not the campaign, 2) No way to export lists to save in a doc in order to have prospecting team call people who replied.

Overall: I think for the price is a great alternative to several other platforms. It still needs to fine tune in order to get to a perfect 10, yet it is close.

cold email with a warm touch!

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Lemlist is an really nice alternative for classic cold email tool like mailshake

Very nice suite with automated features like followups, sequeance, and schedule

I like the lemlist because

- trully personalization emails with custom variables

- you can add images personalization for make the email more funny and worm

- you can automate all the process with followups, sequeance, etc

- you can schedule the emails

- zapier integration

- UI is cool!

If you dont have a clue about cold email they save all the pain, and you can do it easily

I love they add emails templates. That really help!

Cons: I would like Lemlist add more images templates.

I would suggest the pricing should be more competitive because there is so many tools at the same price (like mailshake)

Overall: Lemlist is a really cool app for getting new clients with cold email. Is a really nice way to avoid spam people with generic emails and try to get a personal relationship thanks to custom emails.

I love the set and forget with automation!

Saved me tons of time launching my startup

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: When setting up a campaign with lemlist, it's rigid enough to make you feel like you're using best practice without losing the flexibility to tailor it to your exact needs. It's also been an amazing time saver contacting prospects for my startup, which until now I was spending much of the day doing manually.

Cons: There is a slight delay in replies coming through to lemlist, but nothing that impacts the functionality of the product. At first I questioned whether this was a bug, but support were quick to assure me it's something that will be better in the future so I'm happy!

Great for my dessert business

Apr 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Great outreach software for my dessert business. Have been using it to get some commercial clients on a recurring revenue

Cons: Starting up the software can be daunting for non technical staff. Had to learn and got someone to each us.

Great

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's a great new piece of software, great for start ups and other businesses! Definitely buy!!!!!!!!

Cons: Little bit clunky and the design is very basic, probably should spruce things up abit to make it a more premium service

Capterra loader

Wow Just Impressive

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So Much to talk about many great features a true big-time Email Marketing suite Tracking, sequences, image tracking, schedules, A/B split testing - and much more. Lemlist understands how challenging email marketing is and the price is right, so much value

This software really tracks your email campaigns.

Cons: Really - come on there is no cons unless you want to say it cant be this good for this price. This software will become the leading email marketing platform

Overall: If You Do email marketing - Get this before they release they are undercharging and they raise the price

Allows me to automate cold email reachouts without risk.

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. HUGE difference in my results while automating my habits - giving me massive focus & time back to me. I was hesitant to use MailChimp for this for fear of being marked down. This takes away the risk, gives me freedom to really play around and learn from email marketing.

Cons: It's a new software so it is not as versatile as I would ideally want. Would be great to be able to click a button to see who HASNT Opened / Clicked / Responded for example.

Overall: Focus back. Time back. No risk. Learn how to market better without being spammed or flagged.

lemlist makes cold emailing a breeze

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: lemlist makes it easy to send customized emails that get more opens and responses than traditional email.

Cons: Im not a huge fan of how some of the features were moved around and redesigned, but it's a small complaint and overall the software is extremely solid.

Overall: I use lemlist weekly to do outreach on behalf of a few clients and get amazing response rates. Custom subject lines, body copy, and (most unique/important feature) custom images for each email make for very high response rates. I usually get next to zero response with cold emails, but I easily see 30%+ response rates with lemlist campaigns.

Capterra loader

Very decent product. The user interface can be easier to use and navigate

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Advanced image templates: You can create, store and use their templates for my emails and that really helps me stand out with my emails to prospective clients

Easy to add new leads to an ongoing campaign

Custom tracking domain when sending emails

Cons: Not the most intuitive interface

Campaign setup not quick and easy (should be a lot more seamless)

Documentation of instructions can be more thorough, I had to question the developer too many times

Can't use more than one gmail address at once on account

Not enough automation with the campaigns. Would like a little more functionality apart from stopping on click, but it's a decent start

Customer support could be faster in their response times

Not possible to organize email templates in sidebar

Overall: Ability to set custom schedules per campaign going out?

Image templates allowed to get a higher open rate on client emails

Capterra loader

Really good, I've used a few autoresponder and cold email outreaches in the past...

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Really slick looking, good knowledge base, easy to create and customise lists. Support is helpful and proactive - do try to get you to the best solution.

The lists are easy to curate, everything laid out well.

Cons: Definitely new software, there are a few minor things such as a lack of obvious way to stop emails when you first send them. They also could show the emails in the sidebar once they've been sent, that way you can see what custom images have been sent without going through Gmail.

Overall: Good return on my sales!

The easiest and best software I've added to my local consulting business by far

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to add team members. When I have tasks I want to delegate I can hire a v.a. and provide them access very simply.

Cons: It did have a few corks when setting it up with a new email address where the e-mails would come back bouncing however since using it on a regular basis it has been fixed

Overall: With the software I've been able to open up much more time on my hands to do other tasks related to my daily activities. I've been able to automate completely my outreach campaigns to local businesses while taking care of my other business at the same .

Capterra loader

Switched from another service & couldn't be more pleased. Great deliverability and features.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Lemlist does what the other email services in this category do, but they do it in with a cheerful glint in their eye. The UX is very intuitive and compact so you can see all the elements at a glance. The addition of image templates with personalization really sets Lemlist apart.

Cons: The software focused on performance for the user, not on a flashy interface, which is great, but there are a few opportunities for improvements. If I were to change anything about the software, it would be enabling grouping of email templates on the email templates page. As it stands now, I have to scroll down through a hundred email templates to find the one I need and there's no way to group them into their own sequences at that level.

Overall: Lemlist automates email prospecting and puts the feeling of human to human connection first. I look forward to using Lemlist for years to come.

Capterra loader

Awesome tool, adding features fast but UX could be improved

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - The price I had it for is perfect (AppSumo deal)

- Easy to add people to a sequence, so it's easy for you to add say 10 people per day on a list that will get your emails

- The image personalization is a great twist

- Email templates included

Cons: The UX is not so great. It really feels like developers built it without using it a ton. You need to create emails, then list before creating a sequence (also called a campaign in other tools). It would be great to be able to create everything in one go.

They have some email templates, but no template for sequences (aka campaign), that would be a massive addition.

Overall, it's really great, just misses a little bit of polish but they're super early, and they've shipped a bunch of features in the first few days I used them...so I'm highly confident they'll improve all this.

Incredible cold email outreach!

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that's it so easy to setup and use the wizard step by step. Pretty much foolproof, luckily for me!

Cons: I got my email account blocked for a few days, and I wasn't sending spam. Just something to be aware of before you fire out a cold outreach campaign

Overall: Mainly, I just saved a ton of time. There's nothing more frustrating than spending ages prospecting a list, to then later find out that you need to tweak a few things. With Lemlist, it takes your prospecting list and turns it into an automated email campaign. Pretty amazing!

Capterra loader

Best software I've bought so far

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The way the software set up to send out cold emails is very smart.

The interface is quick and fluid.

I used Saleshandy before Lemlist. And Saleshandy is so clunky and not intuitive. With Lemlist, I grasp what I needed to do the first time I set up a campaign.

Support is awesome.

Cons: New features need to be released faster.

Need more integrations, an integration with a CRM would be great (e.g. Salesflare).

Overall: Fast email outreach campaign setup

Easy reusable email templates

Great Outreach Tool with personalisation features

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The interface is quite intuitive. You first create certain image personalization, email templates and then uploading your email lists via csv and finally creating outreaching campaigns to target your audience.

The thing i like about it that it gives option to check how your email will be delivered by sending test email or even preview the email you are sending.

You then even have to validate your sending also and here you get chance to check if the individual mails you are sending is relevant or not.

It scores a great alternative to Mailshake and Woodpecker as it has more personalization features built in.

Recently they added custom alias also

Cons: Only Gmail is supported as of now. I would have requested integration with Amazon SES or other SMTP providers.

Overall: Email Outreach at Cheaper Price

Capterra loader

Cool Tool For Cold Email

Mar 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The "meme" generator option is nifty. You can create a auto-responder esque campaign with multiple emails that contains a custom meme for each person. For the price you really can't go wrong with it, but it feels like a 1-trick tool that you break out for a special occasion vs something you'd run your business with.

Cons: It's missing features or the UI to explain that these features exist. Currently you have to upload your list via csv. There doesn't seem to be a way yet to enter email address manually .

Overall: As an entry level cold-email engagement app, this is value filled. Had I paid the sticker price or the price of the competitor I'd say it's an expensive meme generator. As it is, it's a great email outreach tool with a really cool feature. To be honest, saying anything remotely critical is tough b/c the support has been 100X better than other mailing programs I've used.

Has all the features you need to start your cold outreach campaign

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that it's really simple to use and yet it's really powerful.

Tracking opens and clicks, reports, notifications.

And of course custom images - that's the USP of Lemlist.

Cons: I had a bug where the contact I deleted from the list hasn't been deleted from actual campaign and received a follow up.

From what I know, it is fixed now.

Overall: I use it almost every day to cold email prospects.

Launching the campaign is really simple and I can check out the results any time I want.

The best email sequence program you can buy on a budget.

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Cost, ease of use, simplicity, sequence ability, Customization. I used another product for a few months that required a high monthly subscription cost. This product is by far superior and costs far less.

Cons: Some features are still in development and I have to evaluate the software at its present state. It doesn't have all the same features as other programs, but it is by far the best sequence software for the price.

Overall: Cost cost cost cost and sequences

Capterra loader

Great - but about to get better

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love the support, has all the features and functionalities you could possibly want from a software. I love the fact that you can customise the image. It's simple to use overall but does take some getting used to. I love the overall ease of the software once you know how it works.

Cons: User journey could be better, because you have to jump around a lot. There's also a few teething problems, but the team is working hard to recover them.

Capterra loader

Cold Email Outreach With a Twist

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It allows you to create a pretty robust cold email outreach campaign without a lot of technical know-how. What's different with this service from similar email outreach software is that you can insert an image into your email and actual use merge tags to customize the text on the image to whoever you are sending it to, super cool. It also uses your own Gmail or Google Apps email account so the deliverability of your emails is very high.

Cons: If you are not familiar with email marketing and autoresponders, it may take you a little while to figure out how to set up a multi-step email campaign. Tutorial videos should be a little clearer on explaining how to setup campaigns

Overall: An easy way to create and run cold email outreach campaigns without having to use expensive and complicated automation software.

Capterra loader

Best cold email outreach tool I have. I use it exclusively for all my outreach campaigns.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity and more personalization options not to mention their awesome support.

The fact that Lemlist listens and implement additional features from customer's feedback is a good sign that this tool will be here for long and keeps innovating.

Cons: To be honest, I don't see anything that I don't like in Lemlist. Every morning, I feel very excited to login to Lemlist.

Overall: It handles all of my cold email outreach and it does what I want and need.

Capterra loader

Great for Personal & Professional Use!

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease and simplicity of setting up engaging e-mail campaigns. It's very simple to set up who on your lists you'd like to target and then set up an outreach campaign.

Cons: I wish there was an Office365 integration along with the Google Suite integration. Unfortunately, lemlist only currently works with Google, which limits the business applications to only a few of my clients.

Overall: Automated Client Outreach is the biggest benefit from lemlist.

Capterra loader

The ease of use and time that this platform saves pays for itself from day one!

Apr 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Incredibly easy to set up. Templates available from the very start, and extremely flexible options to personalise every email you send. Configure, schedule, sit back, and watch the responses come pouring in!

Cons: Sign-up and email accounts is limited to Google Accounts, but with aliases that's not a big obstacle. Should be easier than that, as setting up aliases took a few days because Google didn't recognise the domain.

Capterra loader

Awesome, inexpensive way to send automated, personalized e-mails to potential clients.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the price and feature set -- have been looking for an e-mail automation software for a long time, and this does everything I need it to do. E-mail templates/campaigns, automated follow-ups, the ability to send at different times (for different time zones), and an easy-to-follow dashboard to see how well it's all working out.

I haven't made use of the personalized graphic feature yet, but see how that can be useful for some industries.

Cons: There are a few features I'm waiting for, but according to the team it's all on the future roadmap, so all I need to do is wait (and hope that they stick to their word on what features will be forthcoming)...

Other than that, not much!

Overall: Automated emails and tracking, whereas I was just using GMail + canned replies before.

Lemlist is downright awesome

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I bought Lemlist on Appsumo and have been using it non stop! This powerful tool makes email outreach much easier. It allows me to personalize my emails (add peope's names automatically to a meme, how amazing is that?), automate follow-up and track all my email campaigns. It literally has saved me so much time and money (bye Mailchimp). Sure I could hire someone to do this for me, but not for what I've paid for Lemlist! I think the future for Lemlist is super bright and I can't wait to see what comes next!

Cons: You can't really mass email with Lemlist because Gmail has sending limits. Image builder also needs a snap grid (please please make this happen). I'd love to have more font choices and color for memes - I want them to be prettier.

Best ESP and Cold Email Reachout Tool By Far!

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customizability and personalization of the emails (fields, images, etc.), perfect automation based on CTR and open rates, and excellent campaign tracking with link clicks, replies, opens, and more.

Cons: Only thing is that you have to use a Gmail account then hook up a Google alias for any accounts outside of Google. Not really much of an issue though.

Overall: Increased email open rate to 60%+ and reply rate to over 15%.

Lemlist transformed the way I send cold emails

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love seeing my email campaigns organized all in one place, the ease of sending out email templates (with possibilities for further customization) and being able to track my leads' opens, clicks and replies.

Cons: I'd like to be able to move leads between lists and be able to do global searches for terms without having to go into specific campaigns.

Overall: Lemlist makes it SO MUCH EASIER to manage my cold emails.

Capterra loader

Great Tool If You Do Cold Email Outreach

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Deliverability is great since it is connected to my Google Apps account and emails get sent from my personal account and not mass email marketing software. It is also easier to use than marketing automation software but you can still create complex follow up rules. My favorite is being able to insert an image into my emails and customize the text on each image use merge fields, I don't think any other service is doing this right now.

Cons: They should add more instructional videos and documentation for beginners as well as specific use case scenarios. Some more advanced sending rules would also be great.

Overall: Being able to run cold outreach programs at scale while still getting good deliverability rates, customized emails and automated follow-up features.

We have been using Lemlist to better optimize our cold email efforts for potential clients.

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The sequences have allowed us to automate the process for reaching out to these folks. This way we can basically "set it and forget it" within this group.

Cons: There is not many templates that suit what are trying to do so all email templates needed to be created from scratch.

Overall: We are able to focus our efforts on obtaining leads rather than communicating with them. This allows for full optimization in these efforts.

Capterra loader

Just great expiriencr

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy interface

great support

keep upgrading content

a lot of tutorials about the product

great option with images

is great to have email templates

Cons: I think analytics or something more clear dashbord with all analytics : email sent, opened, clicked, replied, bounced, opted-out.

Maybe update with more photos will be great

Maybe more email templates for different niche

Overall: New clients:)

Capterra loader

Awesome tool

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the simplicity of Lemlist. I tried a couple of email outreach tools and this one is super straightforward. I also love the fast response of the customer service team.

Cons: It would be great to schedule emails over multiple days so you don't need to validate and schedule new email addresses every day. However, it can also be beneficial as you can control the process a bit better.

Capterra loader

Lemlist saved me hours of manual, tedious work

Apr 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Lemlist helps me send cold emails to a list of people without the workload of using other systems (and over the last 5 years I've used them all). So far I have 36% open rate and 21% response rate. On cold emails!

Cons: The UX takes a bit of getting used to (which is true for every new tool you're going to use). Making you set up everything separately before you can send a campaign.

Capterra loader

I love Lemlist. It's something I'm currently using every day.

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Lemlist has very well put together features such as the ability to schedule campaigns and remove leads from campaigns once users have responded to an email. This way, they're not harassed with continuous automation once they're interested in your product or service.

Cons: I think there could be more features that integrate lead list rating/grading based on opens/responses.

Capterra loader

Can't believe something like this really exists

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It offers you a lot of features to dynamically customize the message for your cold emails. It's a great tool to get more responses from your prospects.

Cons: It would be great having additional integrations, but Lemlist still is a young tool! I'm sure they will release new integrations in the future to automatically sync contacts' data and emails sent/received with our own CRM.

Capterra loader

I love how easy it is to use once everything is setup

Mar 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the dynamic technology behind lemlist to make my emails personal. I attribute a potential multi-million dollar deal directly to this software.

Cons: I wish there were better onboarding videos and explanation of some of the steps. There should be a step based training system i.e. step 1 do this step 2 do that etc.

Overall: Landing a potential huge deal without some crazy expensive software

Capterra loader

It's just amazing how cool this program is, I absolutely love it

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use, the fluency of setting things up, it just does what is promises and much more in fact. I can't imagine my workflow without it. The response rate with this tool is AMAZING

Cons: If there is a con, I would tell you in all honesty

Overall: High response rates on emails sent to prospects and customers, the feedback I get from them is very positive and they want to know how to do it themselves.

Capterra loader

I used reply.io before, now i use lemlist

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. I was working on reply.io before now it's impossible anymore to shift.

A must have for every sales team who need to do cold emailing. The thing i like the most is obviously that we can insert meme inside

Cons: There is some user experience points to improve but i'm sure they will do soon.

Overall: A lot of answer from my potential clients

Excellent tools for cold outreach

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Customizable images to feature name tags and even logos. Definitely good for getting responses. Even with no customization, it looks like you created a custom image for each email

Cons: There's nothing I dislike. Lemlist doesn't try to be an "everything" tool, and I like that it does one thing, and does it well.

Overall: It helps me send out customized cold emails very quickly.

Solved all our cold emailing problems

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to send customizable images to people at ease. You can easily send Coupon codes in cold email so that you can convert more.

Plus adding the Obama mic drop image has been great for us.

Cons: No proper analytics. The mail delivery failure is counted as a reply, which disturbs the whole analytics.

Also, not account level analytics present.

Simple to use and at least 5x's your outreach output.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Drastically reduced my workload while sending out professional looking emails. (No text errors or bunched up writing.)

The Lemlist support team are also massively helpful and extremely responsive to feedback.

Cons: Could do with a couple of extra pre-send editing features but nothing major. The Lemlist team is on this anyway.

Overall: Increases my work output massively.

Helped me to increase my business

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to customize my emails and make them stand out from the crowd has increased my engagement and click through rate by 72%. My customers have even commented about the unique emails.

Cons: Haven't found anything that I don't like so far. I wish I had found it sooner since it's having such a positive impact on my marketing/

Overall: Better open rates and engagement.

Lemlist has allow me to run full blown personalized email campaigns by using my Gmail account.

Apr 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about lemlist is the ability to run personalized email campaigns by using my gmail address.

Cons: There is no way to keep Google from resending emails that are undeliverable - every time an email is resent means I can send one less email to a good email address.

Overall: I can set up and automate the sending of personalized email campaigns through my Gmail account.

The software is great, it does what I need it to do. This will definitely be a go-to for outreach.

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that you can tailor outreach messages in a unique way. It goes beyond the standard "Hey, {FName}" automation.

Cons: Still feels like a new software. It's lacking in analytics. I would like to see more information like being able to search campaigns/contacts with filters for specific actions. I would also like to be able to mass edit contacts.

Capterra loader

Excellent tool for cold outreach.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease to use this tool and it simplified my outreach process. It's been a game changer using Lemlist to carry out successful campaigns for my clients and win new customers.

Cons: It took me a while to figure it out and use it seamlessly. But after I did a few hours later, it's been a huge relief to me.

Overall: Win new clients from my clients.

Great email experience for affordable price. Simply great!

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Helped me save time by automating my emails! The customization offers will help you figure out what exactly your customers need. Great templates!

Cons: I'd love to see more templates for different situations - also for hard ones. And more prepared images would be great!

Overall: More time, knowing how to deal with different situations, more clients, more productive days!

Capterra loader

Wow - I've recommended them at least 10 times in the first month

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Lemlist shines in terms of functionality and customer support. I've had a few questions and the team was both responsive and over the top helpful. A new product always has a "catch up" phase with UX compared to established solutions, but Lemlist more than makes up for that with support to both answer questions and make sure we're getting the results we're expecting. The team's focus on support and value makes me feel like a customer versus just another user.

Cons: The knowledge base is still being built out but the team has quickly answered any question I had about the software.

Overall: Ability to stay connected to a much larger number of contacts and personalize my messages for each individual.

Very Promising

Apr 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Setting up campaigns and email sequences is easy, importing CSV's with prospects is a breeze and adding images to emails really makes a difference in the open rate

Cons: The software is young, so the UI is a bit unintuituve, and updating prospect info can be tough. Other than that it's a great start

Overall: It's help me manage my link building efforts

Outstanding product

Apr 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and the ability to have multiple accounts which means I can run different campaigns. I believe that feature alone is awesome.

Cons: It is still early in the development. I also would like more control over settings like when email get sent out.

Overall: I am generating new business because of the purchase. By far my favorite software. No joke...

Capterra loader

Cold emails with personalization and friendliness

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easily personalize cold emails. It's tough to break through when everyone gets so much email. Lemlist gives you a chance at doing so.

Cons: No integration with phone calls which often happen. Often leads end up on a phone call and automatic tracking of that would be ideal

Overall: Better personalization options to break through with our cold emails

Innovative

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are plenty of automated cold email programs/software out there. None of them get as close as Lemlist when it comes to personalization and really getting the message out to your contacts.

Cons: It can only handle what you can push through your personal email ESP (google, yahoo, etc) -- as in it's not it's own system.

Capterra loader

Super easy to use and makes following up a breeze!

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Following up and sequences. Makes it easy to batch cold emails. The interface is very simple to use and intuitive!

Cons: I'd like to see a feature that allows me to send just one email using a sequence without having to create an entire campaign. This would help for the one off emails I send daily but need to check back in.

Great Tool, needs some tweaks to make it better.

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Semi-simple interface

Connects To Gmail

Allows for alias

Comes with conversion specific templates.

Cons: Can't truly customize the scheduling.

Can't schedule by the day

Extremely Slow sending (it has taken the system 6 hours to send 20 emails)

Doesn't have an email verifier in the tool.

Overall: Automated email reach and follow up

Capterra loader

Great Cold email outreach software that has saved me a lot of time

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really like the image personalization feature. They can personalize images with recipient name, their company logo, their company website url etc.

Executives get a lot of emails every day and if you want them to reply to yours, you need to stand out which you can do with image personalisation.

Cons: I don't like the fact that they let you send emails with just a google account. They should be more flexible and allow you to use other email service providers too!

Overall: The main benefits I got were

1. More unique cold emails

2. I can split test different email templates and see which one performs the best

3. I save an hour or two every time I use it since it follows up with prospects automatically.

Capterra loader

Amazing

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Simplicity, anyone can use Lemlist. The customer service is exceptional! The price is a steal. This is a nobrainer people!

Cons: 250 mail a day limit, no ability to personalize GIFs, trackings links looks really spammy, would like more image templates in the libary

Overall: Closed a deal from customers i got from using LemList

Its ability to send from my Gmail account as me is huge.

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to send from gmail and the scheduling is good. The photo with custom text is great as well.

Cons: I would love to see the ability to connect to it CRMs or web forms. Also, if BBC could be set per unique campaign or mailing, that would be awesome.

Overall: We are able to do show follow ups easily after the system is set.

This tool has been helping make my workflow easier, and more efficient

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Being able to create campaigns and automate emails flows, but keeping the ability to personalize individual emails too.

I've used other tools

Cons: Maybe the view on replies/views in separate sections instead of listed. This may already be a feature actually.

Overall: Work flow management.

Effective outreach for business

Capterra loader

We started using Lemlist and dropped all the other tools we were using.

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All the personalization features & stats. Using personalized images increased my reply rate by 200%. Overall, Lemlist is super easy adopt and very intuitive.

Cons: We're waiting for integration to other softwares with use specially a Pipedrive integration. Otherwise nothing in particular.

Overall: Increased reply rate

Its a Amazing outreach tool

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like lot of things about it specially lot of inbuilt templates to send a customized emails to every other client based on different requirement.

Cons: I believe the software can be improved a lot if we can add any 3rd part email service provider with it like amazon ses or sendgrid.

Overall: Email Outreach made easy

Amazing - outreach is now so simple!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's really easy and straight forward to set up. The wizard is amazing and it's super clean to use. Literally, I set it up my first campaign in about 10 minutes.

Cons: I get a little confused sometimes tracking old emails - it's hard to look through old emails and track what happened on each campaign.

As good as or better than any other tools

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great user interface, really intuitive and easy to use. There's also a few videos to help you get started which is great.

Cons: So far there is no SMTP support and no way to add emails to a blacklist or a suppression list, but those features seen to be coming.

Overall: This has made outreach super slick and easy to do.

Very good email platform

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and has a nice design. I like the custom image feature. This has earned me a couple of good leads.

Cons: Would like to see more templates for emails and the images. It's a good start, but it would be great if there was a bigger library.

Overall: Definitely getting a better response rate to cold emails.

Capterra loader

I use lemlist to send marketing drip campaigns for my sass business. The UI and analytics are great.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Very nice UI, I am really into web design and this product is very nice to use from that perspective. Great analytics which are well presented.

Cons: Don't think it integrates with my CRM but not a big issue for me. Found 1 bug early on but the fixed it instantly when I alerted them on chat

Capterra loader

Great Email Marketing App

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Provides for easy email marketing that allows for more personal emails to be sent. Also gives you to ability to easily add images with cool captions on them.

Cons: Still fairly new, so it doesn't have the features that others do. However they are growing and improving.

Overall: Easy email marketing

Brilliant Tool

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Send emails very personal, which is the best thing about it...not just mentioning the receiver by name but the whole email has very personal feeling

Cons: 1. Needs to integrate with more platforms and softwares

2. The interface is not fancy as other autoresponder but it's friendly.

Capterra loader

Great Cold email Tool

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Drip Campaign

Email Validation

Cons: Manually having to approve each email in each sequence for each campaign.

Excellent Automated Outreach Email Platform

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the human aspect of Lemlist! It takes away the robotic feel of automation. It has also saved me hours of time with each automated response.

Cons: It doesn't have a standalone email option but it doesn't sync well with my gsuit, hubspot, and slack.

Overall: Ease of automation. Client value.

Simple email to reach out prospect clients and customers

Apr 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Great idea of a product, simple to use and with great images to stand out while cold emailing prospects. Constant updates and great support.

Cons: limited templates, kind of confusing user interface, long learning curve and is missing an API and integrattion for a better work flow

Great tool for personalized cold email campaigns using images

Nov 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - The ability to import a CSV with image urls in order to personalize mail messages and get higher response rates.

- The ability to personalize a message with text

- The support team is quick to respond

Cons: - The last time I used the help guides I found they were lacking a little bit. I had to reach out to support because I couldn't find my answer in the support docs.

- The setup of my campaign wasn't that intuitive at first but once you understood the logic everything worked smoothly.

Overall: We used the tool for cold email marketing with personalized images. For this type of emailing I have yet to find a comparable tool. Lemlist seems to be the top choice.

Great software with some great features

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Personalised images make this a fantastic piece of software and the road map shows some great features in the coming future

Cons: Unsubscribe button missing and also that the layout is pretty simplistic, also doesn't have the option to replace words with predetermined values

Capterra loader

Great easy to use tool with powerful features

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Software was quick to setup and the personalised images are getting us fantastic response rates. Very useful for email outreach.

Cons: A few features were missing but have been added when suggested. Documentation a little limited but support were helpful in getting us setup.

Amazing software

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Personalisation and is very similar to Mailshake. Also I like the fact that we can automate all the emails and also get clarity of who opened the email sent.

Cons: I like everything about the software. One thing I dont like is that there is no amazon smtp function.

A great way to stand out to your customers through email when they are receiving the same "spam"

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how easy it is to use. The user experience (UX) is amazing. It's a great way to engage with my customers with a personal touch with images

Cons: No complaints, at the moment.

The UI (user interface) can use a little work and making it easier on the eyes.

Capterra loader

Absolutely Amazing!

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's so easy to use, has all the feature you need, the custom image feature is amazing. Exactly what I was looking for!

Cons: If you could track if people visited a specific site or integrated with Facebook ads that would be cool but no biggie

Overall: Cold emailing on steroids...

Simple, effective and a must have tool

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's simple to use, no monthly fees and can work with custom variables. I love how we can use images too and do split testing.

Cons: It's tough to find cons, I'm keen to see how they keep developing lemlist and adding more features.

Overall: Easy email outreach and customisations.

Capterra loader

Lemlist is a very interesting email prospecting tool with an intuitive workflow.

Apr 13, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1. Allows users to go about building a campaign in a structured manner.

2. Has the ability to add dynamic images personalized to recipient - It's a very unique feature and one that evokes awe. I do get more replies from prospects.

Cons: 1. The software is relatively new and still feels raw.

2. The tool's email sending limits are bound by that of gmail's as it uses gmail to send email.

3. In addition, their USP seems to center around sending cold emails with embedded images that are personalized. There's a school of thought that says such emails tend to get flagged off as spam.

Overall: Ease in doing cold email outreach

Lemlist is simple in presentation and infinitely powerful.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to customize messaging, quickly create campaigns and reach out to distinct audiences with a unique tailored message.

Cons: Needs better contact management and dashboard options as the system expands - both of which I understand is on the way.

First in the game for visual email cold outreach

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: They're the first in the game to provide email outreach with personalized photos/content. Game changer in my opinion

Cons: Improvement on the ability for visual gifs, better video integration and maybe one day track website analytics from email clicks.

Fun email experience

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Never seen the customized images in email before - that's a game changeover. The platform has a sleek interface that's easy to use.

Cons: Wish I could see all of the scheduled emails and edit once a campaign has begun. Maybe that's asking too much.

Capterra loader

Lemlist is the complete solution for sending cold mails

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: For starters, it's super easy to use. No hassle figuring things out or configuring workflows - it's easy to start sending emails.

Cons: It also has pretty much every feature I'd need, besides offering a zapier connecting which will be added soon!

Fantastic service for automating mass emails and and tracking email success.

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use lemlist to reach our entire customer at once and it always gives us a great idea of how many clients are opening our emails.

Cons: There was a small learning curve at first. However, as time grew on it became easier and easier.

Some Great, Some Frustrating

Sep 20, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This is really good for split testing emails. Once you get the hang of it and how the interface works, then it works really nicely, however the learning curve is kinda high. We are currently using to test out subject line conversions and offer responses.

Cons: This only works for closed lists - once you upload you list you can add to it, but not really edit it, which is kind of annoying. You also can't add attachments to the campaigns which somewhat limits how much we can test.

Capterra loader

Very easy software to get started with even for people with limited cold email knowledge.

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The set up process for each campaign. Being able to save messages and schedules for future campaigns.

Cons: The scheduling of the emails is not shown and I can't control how many emails go out at a time throughout the day.

Very easy to use, unique experience.

Apr 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It is very easy to use!! It provides a unique and fun user experience. It is also a feature rich application.

Cons: Sometimes it is difficult to find a funny or silly picture that fits the needs or the situation at hand.

Capterra loader

Great competitor to Mailshake and Drip wannabees

Apr 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Great feature set, although not entirely on a par with it's compatriots, but it's up there and getting better every month. They seem to be on a development bender!

They also do something others don't. Customised images is one.

Cons: Scheduling could be better. I use Mailshake and I like how you can control sending and stagger the amounts over a day etc. But I'm sure they'll do something similar as time evolves.

I have found delivery rates affected a little by including images so just be warned - but you don't have to use them either.

Capterra loader

Great for outreach emails.

Apr 18, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the whole premise of being able to make customized emails to send out to my clients, contacts, and associates. The ability to customize photos is just AWESOME!

Cons: It is fairly simple to use, but the workflow for setting up a new campaign isn't very intuitive -- I found myself having to go back and setup each aspect of the campaign first. You should be able to do all that when creating a campaign.

Overall: My initial use was to contact current clients and ask for a Google review -- it worked wonderfully and many clients remarked on the customization.

I Love your strukture and stats. I tried mailshake and quickmail and I think your UI is the best.

Mar 27, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Interface and How struktured and organized everything is so its easy to iterate and monitor results of the campaign.

Cons: Some of my friends from my network doing very well in business had much lower deliverability with lemlist than with quickmail. They suggested its something with the tracking list or something. Anyway the results on the same samples were almost twoje as bad. I Cant referend to that as I am just starting to test quickmail as well to see if its True as they suggested. Also I would Love multiple mailboxes (not aliases) feature

While I am a new user and my experience hasn't been without a speed bump or two, Lemlist is awesome.

Apr 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Works with your own email server and can import contacts from a wide variety of contact management software solutions.

Cons: While I successfully set up an initial campaign, I ran into problems figuring out how to send out a second campaign. There area wealth of self-help tutorials available, however, along with a very responsive customer service team.

Overall: All the great features you would expect from a high-priced email marketing solution like Aweber, MailChimp, Constant Contact, etc.but at a much lower price and using your own server.