# Page 3 | lemlist Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is lemlist the right Email Marketing solution for you? Explore 387 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173776/lemlist/reviews --- lemlist 4.6 (387) [View alternatives](https://www.capterra.com/p/173776/lemlist/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of lemlist ## Showing most helpful reviews Showing 51-75 of 387 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anissa B. Responsable Marketing Computer Software Used the software for: 6-12 months ### "L'utilisation pour des campagnes marketing" January 4, 2024 5.0 Plutôt une expérience globale satisfaisante, avec une utilisation régulière. Pros J'apprécie le fait d'avoir un tableau de bord avec toutes les campagnes. Cons Ce que j'apprécie le moins c'est la difficulté d'avoir un reporting automatisé et le manque d'interface avec Active Campaign. Alternatives considered [Waalaxy](https://www.capterra.com/p/230606/Waalaxy/) Reason for choosing lemlist Nous avons préféré l'interface de Lemlist. Switched from [Waalaxy](https://www.capterra.com/p/230606/Waalaxy/) Nous avons préféré l'interface de Lemlist. Review Source RN Royan N. Founder & CEO Outsourcing/Offshoring Used the software for: 1-2 years ### "Customer service at it's finest" November 28, 2022 5.0 Lemlist is my go to cold email outreach software Pros It's simplicity to help you generate leads through cold email outreach Cons The inconvenience caused when lemwarm and lemlist was separated Switched from [Woodpecker](https://www.capterra.com/p/231767/Woodpecker/) It was simplier and to be honest your design is fun Review Source VR Verified Reviewer Digital Marketing Manager Oil & Energy Used the software for: 6-12 months ### "Great tool for Email Outreach" May 16, 2019 4.0 I have used dozens of CRMs and email service providers but none are quite as easy and useful for cold email outreach with as many personalization tools. We were struggling with scaling cold email outreach and increases engagement. Lemlist made it possible to quickly create personalized images and messages then upload contact list into email sequences. Pros Lemlist has the best and easiest to use personalization tools of any email software I have used. It's extremely easy to created personalized images and creative in your emails that boost engagement. Cons It's relatively new so it's not really large enough to be a stand-alone email service provider like Mail Chimp or the like Review Source Josh Bernthold, S. Agency Owner Used the software for: Less than 6 months ### "Nothing short of AMAZING!" April 11, 2018 5.0 Simplistic and easy bulk email automation for my outreach and sales campaigns Pros Constantly trying to improve the software base on customer feedback! They also have helped with thinking "outside the box" on grabbing the attention of people you email with their image templates. Competes with some of the other top email automation and outreach software and I am certain they will be a staple in the industry before too long. Genuinely want to make their product one of the best and don't mind you reaching out to them on their social profiles. What companies want to connect and build lifelong relationships with you on a personal level? So glad I had the opportunity to have Lemlist a part of my marketing and email strategy. Definitely give them a try even if you are using something else at the moment. You just may find you love what they have to offer! Cons I do not have much bad to say about Lemlist. For a software that is new in the space, they are on track to produce something truely amazing. There are features I could use that are not available as of yet like being able to schedule time blocks when emails can go out. For example, the software sends out emails from 6a-9a and then again at 6p-9p instead of having one huge time block but I am sure something will be in the works before too long. Review Source Jimmy J. Director Management Consulting Used the software for: 6-12 months ### "Sales automation" June 4, 2020 5.0 Overall a great tool, automates a lot of our SDR tasks. the Facebook community is a grat additional resource for tips and tricks and to connect with other lemlisters. Pros I like how easy it is to use, which makes it easy to onboard new members of my sales team with not so much effort. The dynamic templates are a killer. The integration with Phantombuster makes life pretty sweet! Cons Not sure how it integrates with Salesforce, although I have set it up. Would be great to be able to link campaigns. Alternatives considered [PersistIQ](https://www.capterra.com/p/143625/PersistIQ/) Switched from [PersistIQ](https://www.capterra.com/p/143625/PersistIQ/) easy of use, dynamic email templates. Review Source VR Verified Reviewer Founder Management Consulting Used the software for: Less than 6 months ### "Completely amazing" January 14, 2020 5.0 Pros Lemlist is actually amazing. I've tried 4-5 email platforms before, such as quickmail and others. And... they all do the same thing. But before actually starting to use lemlist, I didn't realize how much of a difference there can be in "how" they do it. This is a short list of lemlist's pros: - Amazing support. They're lightning fast, human, and actually helpful. - Amazing stuff within the app that you wouldn't have thought of, like built-in "idiot proof" features that make stuff automatically without you worrying about it. - The whole experience is FLUID. It's fun. Nothing is clunky about lemlist, as it was in every other app I've used. - Personalization options are good. - It's got top-of-the market capabilities, but is priced very reasonably, below many alternatives Cons None, really, that I have come across. I love this product. Review Source NR Nicholas R. Fitness Research Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Favorite email solution" June 4, 2020 5.0 Pros Everything from the ease of use, the functionality, and the teams dedication to always making significant improvements to the product. Cons The only issue I had was when I would load up prospects for a campaign and find there was an error, it was terribly difficult to fix that error. Thankfully, with a recent update, you can now rollback uploads which has saved me on more than one occasion. Alternatives considered [Mailshake](https://www.capterra.com/p/164705/Mailshake/) Reason for choosing lemlist The ability for personalization at a higher level with graphics, videos, landing pages, and the likes was critical in this decision. Review Source John W. Owner Internet Used the software for: 2+ years ### "We probably don't reach this software's full potential." April 6, 2022 3.0 Overall Lemlist serves a specific purpose in our funnel design and we enjoy that feature. This was a lifetime deal and we do not regret the purchase. Pros We only use Lemlist to customize sales funnel emails. The customization features are better than any product I have ever used. Cons We wish they would do more/ better documentation or instruction on using the product. There is probably more we could probably do with the product but we just don't know how or have not seen the potential. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) More advanced customization Review Source Raul D. Marketer Marketing and Advertising Used the software for: 1-2 years ### "Fully Featured with Great Customer Support" May 20, 2019 5.0 Lemlist is easy to use, feature rich with great customer support. Pros Lemlist is a great email software package that keeps on getting better, quickly! They have a Facebook group that they are very responsive in and when they see a good idea, they implement quickly. The head representative shows that he really cares for his customers and aims to build a top notch product. Their articles on how to get the best out of their software are very thorough. Cons I got a great deal on the software early on from a deal they had when acquiring a user base on Appsumo. That being said, the ROI one can achieve by following the software can far outshine what one would ever pay. That being said, they now have an upgrade to video that I would love to get my mits on, but alas I'm being cheap and refuse to pay the upgrade cost right now as I have software that duplicates that functionality... Okay, that's what I like least. haha. I'm sure it would be more than worth it for user that doesn't have the video capability already. Review Source DC Dave C. Director Design Used the software for: 1-2 years ### "Fantastic outreach tool with the power of personalized images" November 26, 2019 4.0 I picked Lemlist up via Lifetime deal site, and wasn’t expecting to use it much. I have been pleasantly surprised on how useful it is and how the product is developing. Pros The email outreach space is filled with half baked products, but Lemlist really stands out. They were the first that I know of to implement image templates that could be personalized at scale. A few other features that I really love about Lemlist: - Very active in sharing tips with their community. - Rapidly developing the platform and have added some impressive features including personalized landing pages. - Great collection of premade templates. - Zapier access - Calendly integration Highly recommend! Cons Not much that I don’t like. Lemlist does its job and does it well. My main complaint is a lack of native integrations. I would to have a direct connection with my CRM. Right now Lemlist does offer Zapier access, but that can get expensive quickly. Alternatives considered [Outreach](https://www.capterra.com/p/159318/Outreach/)[Reply](https://www.capterra.com/p/143629/Reply/)[Mailshake](https://www.capterra.com/p/164705/Mailshake/) Reason for choosing lemlist The ability to include personalized images in my emails at scale / price. Switched from [Yesware](https://www.capterra.com/p/136698/Yesware/) Better features & UI Review Source Volkan O. CEO and Founder Computer Software Used the software for: 6-12 months ### "Great tool for cold emailing and sequence emails" April 7, 2019 4.0 Pros It's very simple to use. It has an easily understandable UI. You can add dynamic text to any images that give you an opportunity to use personalised images. Cons You have one unsubscribe list for all your campaigns. It would be nice to have unsubscribe list for every campaign besides the global one. If you use an automation tool and the tool adds a contact, you can't change the contact's email address. You have to delete the contact and add it manually. Review Source Peter C. Founder & Managing Director Marketing and Advertising Used the software for: 2+ years ### "Brilliant outreach tool" June 4, 2020 5.0 I've been very impressed with Lemlist and the team behind it. It's an excellent tool that just keeps getting better and better. Pros \- The personalisation - this is one of the standout features of Lemlist and dramatically increases response rates - The ease of use. Super simple to get set up and running, and monitor everything - Very active community - Lots of development of the product - Great support Cons Not much really. I would prefer more direct integrations. But Zapier fills this gap for the moment. Review Source MW Mateusz W. CEO Marketing and Advertising Used the software for: 2+ years ### "Great tool" September 14, 2022 5.0 Pros It's a great tool for cold email campaigns. I really love the creative futures like personalized images in e-mails, that other software don't have. Cons The new UX is very confusing. I think they really need to improve that. Review Source ER Ezekiel R. President and CEO Internet Used the software for: Less than 6 months ### "Lemlist Reviw" July 9, 2021 5.0 Lemlist has been a very effective and essential tool for our business Pros Integrating Lemlist and adding it to the list of tools we use help us warm our email inbox to run run various email marketing campaigns - we found it essential and helpful. Cons Lemist like other similar service providers comes at a relatively high cost especially as services are priced per user it doesn't take long for the total cost to add up and becomes quite an expensive tool to use. Alternatives considered [Mailshake](https://www.capterra.com/p/164705/Mailshake/) Reason for choosing lemlist Lemlist's cheaper $29 per month per user package provided an easier and more justifiable cost for us to start with. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 1-2 years ### "Lemlist is amazing!" December 27, 2018 5.0 This solves the business problem of getting open rates and click rates from your emails. It gives you the ability to present personlized multi media content to your clients. Pros Lemlist is a super product. It lets people create customized emails and send to their lists. It is outbound marketing at its finest. It has a great user interface and the "killer app" part is the images that are customizable for my clients. It changes the game as far as open rates and click rates! Cons The changed the name of "Contacts" to "Buddy-to-Be". While I appreciate the sentiment...it makes the user interface a little more confusing. Review Source Rohin D. Lead Consultant Used the software for: Less than 6 months ### "Limlist is super powerful saas application which can skyrocket our overall cold emailing & outreach" April 17, 2018 5.0 I have taken my SEO Outreach to complete new level and its so much helpful too. You can literally see what has clicked, auto follow up etc features are really powerful and interesting. Pros Pros include that we can drip feed emails, custom tags, reporting and specially tracking. This is so much powerful features every marketer want to get successful in their emailing marketing. Their Zapier integration has taken their platform to the next level now. SUPER POWERFUL STUFF i say. Lastly is the image personalization which can convert things really well. Cons Well I want to see more features and a little better dashboard where I can add all my emails as like mailshake rather than login via particular email. I mean mailshake UI is little easy to understand in that case. Review Source MZ Marion Z. Responsable CRM Marketing and Advertising Used the software for: 6-12 months ### "La prospection commerciale simplifiée ! " February 20, 2023 4.0 Pros C'est avec Lemlist que nous avons nos meilleurs taux de clics et d'ouverture. La personnalisation des contenus est simple et facilitée ainsi que la gestion des landing pages. Notre prospection commerciale est boostée et automatisée. Cons L'offre gratuite étant très limitée, nous avons vite dû souscrire à la première offre qui nécessite un certain budget. Review Source Response from lempire August 17, 2023 We're thrilled to see how Lemlist has elevated your sales prospecting game with improved click and open rates, as well as simplified content personalization and landing page management. It's fantastic to know our platform is boosting your commercial outreach. Your feedback on our free offering and subscription plans is valuable. While our free plan gives a glimpse of our features, we understand that real growth often calls for more robust options. We're glad you found value in our offerings and made the decision to invest further. Thank you for sharing your experience and insights. Your success drives us, and we're committed to continuously delivering value. If you ever have more thoughts to share, feel free to reach out to our support! CM Cyrus M. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Poor customer service, UI clunky and unintuitive " April 27, 2021 3.0 Coming from a small business, lemlist was good for initially warming up my email domain, however, I would not recommend them due to an overall clunky UI and just very poor customer service. The fee for their basic version is now $49/person, not $29. Poor customer service - However, I've had several experiences with the customer service that were not ideal. The support reps I messaged took several hours to respond to me (10+ for some responses) and were never able to resolve issues, they only confirmed to me that they do have them. I decreased the number of subscriptions from my team and they refused to refund me for the unused subscription, which was a huge red flag to me. Email tracking - Their email tracking is inaccurate and counts your own clicks as an "open." Editing emails - There is no way to review your drafted emails after you queue them, even if you want to go back in to make an edit, nor can you even look at the email after queuing it. Poor UI - A lot of the features are clunky and have to be figured out on your own. I had to make a separate email address to experiment and figure out how the sending works, and I've had experiences where I fill in a variable field for a template and the sent email never fills in the blank space. Pros The lemwarm feature warms up email domain Cons Poor customer service Poor and inaccurate email tracking Review Source CR Catherine R. Founder Professional Training & Coaching Used the software for: 6-12 months ### "Brilliant" December 5, 2022 5.0 Pros Lemlist is just what I need to "clean" my old huge lists in a safe and nice way in a combination with lemwarm. The software is great, the user experience is at the top of the game, and customer support is the best I ever had. Cons I'm satisfied for now. I didn't use the sales part but I plan to. Review Source Jim H. CEO Marketing and Advertising Used the software for: 2+ years ### "Great product that keeps getting better" June 5, 2020 5.0 Great support, great and ever expanding feature set. Pros The founders post a lot of great content on how to use the software in your business for best results. I feel like they really understand the user's side of this and how we run our business. They have been continuously developing this for years and it keeps getting better. Cons Honestly, so far I have found it very easy to use as a small business owner. Review Source Santosh S. Marketing Manager Used the software for: Less than 6 months ### "Great for sending customised bulk emails, prospecting and engaging existing contacts" April 3, 2018 4.0 Pros I really like the customisation that's built in. I chose Lemlist for our sales team to be able to send bulk prospecting emails and that's resulted in a massive increase in replies. What I really like most about Lemlist is the feature that checks the validity of email addresses which is missing in most other tools - and this is extremely crucial when prospecting. Cons \- The main downside is a missing integration with Zapier. I see Lemlist as a powerful tool in a growth hacking briefcase and with a missing Zapier integration, this disables our team from doing stuff like like contact form via Zapier to Lemlist. - Unable to export contacts. Nothing else. Review Source RG Radosław G. COO Information Technology and Services Used the software for: 1-2 years ### "Great Lead Generator" October 12, 2022 4.0 Very good in general. I can recommend it honestly. Pros Easy to use and there are is almost no bugs (very rarely). Cons The UX was a bit strange to adapt to after changes. Review Source Max S. Mr Marketing and Advertising Used the software for: 2+ years ### "Fantastic Tool" June 4, 2020 5.0 I absolutely love Lemlist. I was trying to do a lot of manual cold outreach before Lemlist. Lemlist saves me massive amount of time and gets me a really good click through rate Pros The personalized images have taken my reply and click-through rate to a whole new level Cons I would like to have more customization options for the images. Review Source BT Benjamin T. Marketing Director Telecommunications Used the software for: 6-12 months ### "Lemlist & Lemwarm - Email Marketing to Inboxes" March 18, 2022 5.0 From email warmup, personalized landing pages, to email campaigns - lemlist does these things they've built really well. If you're trying to scale email marketing from zero, start with their lemwarm for a few weeks and you'll be ready to go. Pros lemlist is great for emailing. If you're trying to connect and speak with an audience who might know about your brand - this is one of the best options. Lemwarm also is one of the best tools to start with a new email address and be able to reach people's top inbox with personalized campaigns. Cons Sometimes support turnaround can take a few hours, but usually they are giving all the answers and suggestions on how to fix your problem. Also, the color update was a big change and really hard to get used to, trying to find where they put new items. Review Source VR Verified Reviewer Marketing Director Telecommunications Used the software for: Less than 6 months ### "Saved me tons of time launching my startup" March 27, 2018 4.0 Pros When setting up a campaign with lemlist, it's rigid enough to make you feel like you're using best practice without losing the flexibility to tailor it to your exact needs. It's also been an amazing time saver contacting prospects for my startup, which until now I was spending much of the day doing manually. Cons There is a slight delay in replies coming through to lemlist, but nothing that impacts the functionality of the product. At first I questioned whether this was a bug, but support were quick to assure me it's something that will be better in the future so I'm happy! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.