# Page 8 | Telnyx Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Telnyx Suite the right SMS Marketing solution for you? Explore 195 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173804/Telnyx/reviews --- Telnyx Suite 4.8 (195) [View alternatives](https://www.capterra.com/p/173804/Telnyx/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Telnyx Suite ## Showing most helpful reviews Showing 176-195 of 195 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Sacha B. Owner Information Technology and Services Used the software for: 1-2 years ### "Best VoIP Provider!" June 26, 2019 5.0 Pros Lots of configuration options. They seem to be actively developing new features and trying to improve on an already great offering. Cons Everything has been great. I have nothing negative to say about Telnyx. Review Source LN Lynete N. owner Food & Beverages Used the software for: Less than 6 months ### "It's still good .. but with some new issues" April 16, 2024 5.0 Pros On my paste experience with Telnyx i can say it is good at everything .. but now there is couple of problems and updates that make the user suffer like you can't pay with PayPal anymore until you upgrade your account to Level 2 .. what if i don't want to do this and i just want to use something not international Cons I can't add fund with PayPal until i submit Level 2 form and wait until they approve it and i did it but it's denied .. why ? i don't know. Review Source AA Awais A. Markter Marketing and Advertising Used the software for: Less than 6 months ### "Great services" April 8, 2024 5.0 Pros Great services.. I hope they can stay on this quality always Cons Api is a bet hard to use and there some stuff is hard to understand Review Source VR Verified Reviewer Senior Business Analyst Telecommunications Used the software for: Less than 6 months ### "Telnyx" September 9, 2019 4.0 Using Telnyx to manage call information and phone numbers Pros Support is great; available at all times Easy porting tool to pull numbers into the interface Quick setup and modify number routing Cons Pricing is a bit high including setup fees Needs more robust reports with professional formatting Lacks setup documentation Review Source RC Rinay C. support Telecommunications Used the software for: 1-2 years ### "Good service" August 10, 2018 4.0 really good and has helped manage numbers easier Pros Its easy to use and has live chat which is useful, and easy to filter for specific numbers as you can filter by different variables. Cons layout is a bit unorganized which could be improved and when they sent the chat transcript its a bit confusing. Review Source Response from Telnyx August 14, 2018 Hi Rinay, Thank you for your valuable feedback on the Telnyx platform. If there is anything we can do to improve your experience from a layout perspective, we would love to hear your specific feedback on our feature request tool (features.telnyx.com) or email us at success@telnyx.com. Thanks! DK Daniel K. Owner Real Estate Used the software for: Less than 6 months ### "I love this SMS Gateway" March 19, 2024 5.0 Support is quick to respond and very easy to set up. Highly recommend Pros It's easy to set up, prices are great and I don't have to register my number for SMS campaigns Cons Nothing I don't like so far. I just started using it but so far everything has been great. Review Source DA Diana A. CEO Sports Used the software for: Less than 6 months ### "Great Company" March 15, 2024 5.0 Pros Nothing to say on prices and quality of the services .. very good. Cons Nothing yet but if i find one i'm sure they will fix it right away. Review Source mD maarten D. ceo E-Learning Used the software for: 1-2 years ### "not simple for simple household use" May 7, 2021 4.0 Pros simple app to receive sms on iphone or better instructions. i combine telnyx with groundwire on my iphone. a simple instruction how to get groundwire receive text messages would do too. Cons i am just a user. I moved my usa phone number to viop to allow me to receive it everywhere. I receive a few phone calls and text messages a year. So i want to keep the cost low I would love a simple sms app to use I know one app that works but the cost (5 $ per month) does not fit my use Review Source MF Michael F. Director of Market Expansion Design Used the software for: 2+ years ### "Numbers and Forwarding" June 12, 2019 5.0 Pros Telnyx is the easiest way I have found to spin up and forward numbers for offices. Cons My use case limits my exposure to the rest of the features and functions -- that is the biggest con. We use Dialpad as our softphone application -- I wish we could have Dialpad push our traffic through Telnyx. Review Source JP James P. Operations Manager Telecommunications Used the software for: 6-12 months ### "Great service & support" August 16, 2018 5.0 Pros The service is beyond easy to use, and their tech support is immediately responsive and helpful. Cons There might be a limited number of numbers available in some cities/states. Review Source Response from Telnyx August 21, 2018 Hi James, Thank you for being a valued customer of Telnyx & we are glad to hear that your experience has been positive from an ease-of-use and support standpoint. If you ever come across a search where a limited number of numbers are available, feel free to reach out to numbering@telnyx.com and we can facilitate your request. Thanks! RS Roja S. Solution manager Education Management Used the software for: Less than 6 months ### "Telnyx suite for SMS service " January 15, 2024 4.0 Pros Telnyx suite have number of things.one of the most important part I feel just a few minutes for phone number.The customer support is also very friendly and they reply fast for our query. Cons Honestly nothing to tell .I don't have any issues with telnyx. Review Source AA Ashley A. Markter Retail Used the software for: Less than 6 months ### "Good Service and low prices" March 5, 2024 4.0 Pros Low prices and support but they are blocking accounts i hope they can fix it. Cons Blocking and suspending accounts without giving reasons. Review Source ML Marc L. President Telecommunications Used the software for: 2+ years ### "Quality at resonable price" August 13, 2018 4.0 Pros Interface is friendly, allows customisation but very easy to understand. Tech support also knowledgeable and friendly. Cons outbound profiles need to have CONNECTIONS added which are not always intuitive. Also, when adding a connection, must refresh, login and logout for the changes to apply. Review Source Response from Telnyx August 15, 2018 Hi Marc, Thank you for your valuable feedback. On the Telnyx platform, outbound profiles need to have connections as this is how calls route across the Telnyx backbone. We unfotuentely are unable to replicate the scenario you described where you are having to log out of your portal for changes to be saved to your outbound profile. If you see this instance happen again in your portal, please email support@telnyx.com or open a conversation on live chat to ensure we can look into this right away. Thanks again for your valuable feedback! sR shmuel R. Voip Engineer Telecommunications Used the software for: 1-2 years ### "very profesional" August 16, 2018 5.0 Pros very easy to use and very quick support response Cons nothing except for the fact that it is alittyle hard to search for new numbers Review Source Response from Telnyx August 21, 2018 Hi Shmuel, Thank you for your feedback on the Telnyx platform. Below you will find a recent article we published on the different ways to search numbers on the Telnyx portal. https://support.telnyx.com/getting-started/number-ordering If you are ever searching for numbers and are unable to find the requested numbers in our inventory, please email numbering@telnyx.com with your request and we will search the remainder of our inventory to get you the numbers you need. Thanks! MR MARIA R. Accountant Accounting Used the software for: Less than 6 months ### "Top on the field" March 21, 2024 5.0 Pros Top services and the best on the field, i love how they doing there jobs .. great services price and quality Cons Support agents is not giving you enough information about your problem Review Source AH Alvah H. owner Alternative Medicine Used the software for: Less than 6 months ### "if you want the best just use the best" April 18, 2024 4.0 Pros if you want the best just use the best telnyx is the best site you can use for VOIP call quality is amazing the customer support are really helpful also the flexibility of Telnyx platform is very good Cons To verify account with LEVEL 2 .. it's very hard to do it they asking for too much information Review Source PC Pierre-Thomas C. CTO Information Technology and Services Used the software for: 6-12 months ### "Telnyx review" August 13, 2018 5.0 Every question we had been answered in a minute. The solution is deloyed in a minute Pros Ease of configuration & low cost FAQ is almost covering every case Buy new numbers from the portal Cons No fax to mail, mail to fax included in the solution Review Source Response from Telnyx August 15, 2018 Hi Pierre-Thomas, Thank you for your complete and honest review of the Telnyx platform. We have recently developed a feature request tool (features.telnyx.com) to ensure your voice can be heard on features that you wish to see on the Telnyx platform. We would be happy to field your request regarding a Fax ---> Email service and hear how you would envision that on the Telnyx platform. Thanks again for your feedback! CR Clint R. Systems Admin Telecommunications Used the software for: 6-12 months ### "Fantastic service" August 10, 2018 5.0 Pros That it is self serve. I can purchase and configure everything I need myself in minutes. The online support chat is outstanding too. I can get my questions answered immediately and also technical support right away on demand. Cons Would like some description fields for my config entries. Review Source Response from Telnyx August 14, 2018 Hi Clint, Thank you for your feedback. Can you clarify what you meant by "Would like some description fields for my config entries." in the review? We would be happy to look into this further for you once confirmed. Thanks! AC Andreas C. team member Airlines/Aviation Used the software for: Less than 6 months ### "good quality and prices" March 25, 2024 4.0 Pros such a great price and quality they offering .. love it Cons support agents they not answering that fast Review Source AH Alice H. Project Manager Hospitality Used the software for: Less than 6 months ### "Excellent Customer Service " July 3, 2019 5.0 Pros I dealt with the customer representative who was extremely efficient and helpful at solving an issue we had with porting - I would highly recommend it. Cons It was slightly tricky using the functionality Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.