Fuse Workforce Management

Fuse Workforce Management

3 / 5
1 review

Who Uses This Software?

Small, medium and large organizations.

Average Ratings

1 Review

  • 3 / 5

  • 1 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • Fuse Workforce Management
  • www.fuseworkforce.com/
  • United States

About Fuse Workforce Management

Unites time and attendance management, HR management, and payroll into one system.

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Fuse Workforce Management Features

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Fuse Workforce Management Reviews Recently Reviewed!

Difficult to Navigate

Jan 09, 2019

1 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: They have a lot of detailed, customizable reports. Certain members of their support team are helpful. Though clunky, it gets the job done.

Cons: The system is not intuitive in the slightest. Finding something on the menu always requires diving down many rabbit holes of menus. Payroll takes literally at least 20 steps to run. Every time an employee submits a timesheet change request, the system gives an error that the correction contradicts their current timesheet and you have to fix everything manually. You can never delete the notifications in the upper right hand corner; they build up and linger forever. (Even called and and asked about that, and they gave no solution).

Overall: We used Fuse for payroll and time tracking for our small business. Their support team is helpful, but it gets exhausting having to call them multiple times every each payroll to fix timesheet errors (caused by Fuse when employees would try to clock in). This was still the case after I had run payroll 10+ times. Having worked in software myself, I would consider myself a fairly technologically savvy person. That being said, the UI is very difficult to navigate.