--- title: "TUIO Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TUIO the right Class Registration solution for you? Explore 207 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/173831/Tuio/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- TUIO 4.6 (210) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of TUIO Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews SJ Sarah J AccountantChild Day Care Services, 11 - 50 employeesUsed the software for: Less than 6 months. “TUIO Staff & Support made it very easy to move from being a paper-based school only accepting cash & checks to having more flexibility with accepting different types of payments and keeping forms online!“ July 22, 2025 BK Bridgette K ownerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I did not like that there is a $500 start up fee to even use the service.“ November 10, 2025 HM Honey M Account ReceivableEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “The best thing about TUIO is it makes the billing, registration and enrollment easier to opeate and understand.“ April 2, 2025 BU Bunafsha U Business ManagerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “TUIO's SIS is not as comprehensive or feature-rich as other platforms.“ April 3, 2025 PS Pinakini S TeacherEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “It has simplified school payments, made billing transparent, and saved me so much time.“ July 24, 2025 SB Susan B Head of SchoolEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “We have had a lot of time and energy spent on making this program work for us, and we are frustrated with the experience overall. If someone wants to adjust a payment method they have to redo the entire enrollment document.“ May 8, 2024 ES Endrit S Business AnalystEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “Being able to automatically charge parents every month has been a killer feature for me and saved a bunch of time.“ July 22, 2025 BB Bailey B Master GuideEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “One of the notable disadvantages of TUIO software is the lack of extensive reporting options. While the software provides basic reporting features, such as transaction history and payment status, it may not offer the depth and customization required by some K-12 schools.“ May 18, 2023 ## Showing most helpful reviews Showing 1-25 of 210 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristina W. director Used the software for: 1-3 years ### "Easy Enrollment and Payments, but Limited Classroom Communication" November 5, 2026 4.5 I use TUIO’s digital forms and payments to manage enrollments and tuition, which saves time and makes things easier for parents. Pros I use TUIO to manage enrollments and tuition payments. It saves time and makes things easier for parents with digital forms and payments. I like the stellar customer service and ease of use. I value creating enrollments and forms and taking payments. Once we got the hang of it, setup was pretty seamless. Cons I can’t set up classes for parent-to-teacher communication in TUIO, and payments come out yearly all at once. I’d like monthly or quarterly payments, and a way to divide families into classes so teachers can create classroom profiles and message their students’ families. Review Source Response from TUIO Payments November 10, 2026 Thank you for such a thoughtful review, Erica! We're glad TUIO has given your team time back and greater confidence in your records, while making things easier for families. We also really appreciate your recognition of our support team and feedback process. Your suggestions help us keep improving, so please keep them coming! Mimie B. Finance Manager Used the software for: 1-3 years ### "Great easy to use software." November 5, 2026 5.0 I've been using this software since I arrived here over a year ago, and I have to says that this software has been easy to figure out so that I can do what I need to get done when it comes to the work I do. Pros I like that the Tuio system is easy to use, and when I have a question support is quick to answer my questions and walk me through anything I may be struggling with Cons I'm not a big fan of how it exports information some times because I have to do an export from the registration and the enrolment to get all the information I need, I would love to see this combined. I would also like to see students where the parents each have an account be combined so that all enrolments are in one screen instead of having to go from one parent account to another to see the enrolments. Review Source Response from TUIO Payments November 5, 2026 Thanks, Mimie! Glad TUIO is easy to use and our team has been helpful. We appreciate the suggestions on exports and student enrolment views. We'd be happy to look at your setup with you and see what we can simplify. Gillian A. Executive Director Used the software for: 3-5 years ### "TUIO saves you HOURS of labour!" November 5, 2026 5.0 I would recommend TUIO to anyone. The product is very easy to use, and their support team is pleasantly small and attentive. They respond quickly, and you see the same names over and over again - it's a level of familiarity we seek as a small business. Pros TUIO has made our work so much easier. We used to spend hours chasing families for payment and cashing various forms of payment each month. Now, we just leave it all to TUIO - parents decide how they want to pay and manage it all easily from their end. I couldn't ask for a better program! Cons Form enrolment can sometimes be a bit tricky, with some steps that are somewhat easy to miss, but it's not something you can't figure out! Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing TUIO TUIO is much more streamlined than the alternatives. Review Source Response from TUIO Payments November 5, 2026 Thanks, Gillian! Really glad TUIO has taken so much of the payment chasing off your plate, and that our team feels familiar and accessible. We appreciate your feedback on form enrolment and your continued support! Soren J. Administrative Director Used the software for: 1-3 years ### "Tuio Review: Montessori School of Charlottesville " November 4, 2026 5.0 Overall, we have seen our enrollment and tuition collection systems improve because of our use of Tuio. Pros Consolidates different areas of our enrollment systems into one convenient easy program to use. It creates a certain level of efficiency that we appreciate as do our families. Cons I think that certain areas of the software are clunky and could be streamlined. Often settings are challenging to find. It does seem that you can do a lot with Tuio, but sometimes it feels like you would need to train for hours on it to fully understand all the features. Review Source Response from TUIO Payments November 5, 2026 Thanks, Soren! Glad TUIO is helping bring enrolment and tuition collection together for your school and families. We appreciate the feedback on finding settings, and our team is happy to help you get more out of the features you use. NAV K. Accounts Manager Used the software for: 3-5 years ### "Fast, User-friendly & Reliable Platform for School Management" November 2, 2026 5.0 I have been working with TUIO for more than 2 years now. TUIO made my job so easy for school's financial management, online payment processing including credit card payments. TUIO is a secure platform and helps with everything you need to manage school. Pros TUIO is user friendly, reliable, great value for money and easy to use. It is a valuable addition to the school management. Cons Everything in TUIO is great except I don't like the visual changes to the platform such as location of buttons or filters. Switched from [ACCEO Childcare Services](https://www.capterra.com/p/166728/ACCEO-Childcare-services/) It was a little complicated to use ACCEO Review Source Response from TUIO Payments November 2, 2026 Thanks, Nav! Glad TUIO has made managing payments and school finances easier for you. I understand that moving familiar buttons and filters can be frustrating, and appreciate that feedback too. We've enjoyed working with you and the Blaisdale team! SM Sara M. Head Administrator Used the software for: 3-5 years ### "Head Administrator" November 2, 2026 5.0 This site has completely streamlined the billing, parent payments and our school management. I am the Head Administrator at the Head office of a 7 campus school. I use the excel spreadsheets on a weekly to monthly basis. They are very helpful. It is so nice to have the option of various payment methods- credit card, debit and cash or cheque if they wish. Both the school and the parents feel secure with the payment systems TUIO has in place. Pros This has made our financial management so much easier to look after and at a reasonable cost. Using TUIO is almost like having another helpful employee. Cons They do updates often which is wonderful and what you would typically want in more programing, however, sometimes we as users because very comfortable and used to certain aspects of the website and then it may change. Switched from [ACCEO Childcare Services](https://www.capterra.com/p/166728/ACCEO-Childcare-services/) We wanted a service that offered more to benefit our school. TUIO allows for more organization regarding. Billing and student data. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reasons for choosing TUIO TUIO seemed like they were really going to accommodate what we were looking for. Review Source Response from TUIO Payments November 2, 2026 Thanks, Sara! “Like having another helpful employee” is a great compliment. Really glad the reports and billing tools are helping you manage all seven campuses. We hear you on changes taking some getting used to, especially when you use the system every day. Thanks for the thoughtful feedback! JT Justine T. Head of School Used the software for: 3-5 years ### "Easy to Use " October 30, 2026 5.0 Very Good. The setup was super easy and the staff help me with each step. Anytime there was an issue I had an answer right away. Pros Tuio makes tuition payments and registration simple by keeping forms, payments, and family information organized in one place. Cons The communications. Over the years they have improved it, but my parents were looking for an app for pictures and quick messages to be updated. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reasons for choosing TUIO Customer service as the head of school I wear many hats so when I need help I wanted to know it would be easy to get support and easy to find a quick answer. Review Source Response from TUIO Payments October 30, 2026 Thanks, Justine! I'm glad TUIO has made registration and tuition payments easier, and that the team has been there when you needed help. I know you wear a lot of hats as Head of School. I also hear you on parents wanting an app for photos and quick updates. Thanks for being with us over the years and sharing your experience! Bookeeper Used the software for: Less than 1 year ### "TUIO Experience" October 30, 2026 4.0 It is a great tool and glad we made the change as it has saved me quite a bit time. Also the fact that the parent is responsible for setting up the payment is great Pros Once the learning curve has been passed it such a quick and easy tool to use. Definitely saves time in setting up invoices and getting them out to parents. Reports also easy to work with, especially the ones showing outstanding invoices Cons Setting up the programs and then linking to enrollments took some getting used to and at times can be a bit confusing Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Wanted something easy to use and understanding of the invoices Review Source Response from TUIO Payments November 2, 2026 Thanks, Filomena! Glad invoicing and the outstanding-invoice reports are saving you time. We appreciate the feedback on setting up programs and linking enrollments too. If anything there is still unclear, our team is happy to walk through it with you. Thanks for making the switch to TUIO! Business Manager Used the software for: Less than 1 year 5.0 November 6, 2026 AI summary based on a full review TUIO streamlines administrative processes, providing families with 24/7 access to their accounts and reducing payment-tracking challenges. Although the setup and learning of advanced features can be time-consuming, the efficiencies gained far outweigh these minor limitations. Log in to unlock the full review, detailed ratings, and pros & cons Head of School Used the software for: 3-5 years 5.0 November 5, 2026 AI summary based on a full review TUIO provides a straightforward solution for collecting payments, making it a valuable tool for schools. Although initial setup for new programs may pose some challenges, the available instructional resources greatly assist users. Log in to unlock the full review, detailed ratings, and pros & cons Executive Director Used the software for: Less than 1 year ### "Tuio has been a fantastic tool to move our school into online payments and invoice management." April 10, 2018 5.0 Tuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win! Pros What I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system. Cons There are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality. Review Source Response from TUIO Payments October 9, 2018 Hi Glenn, Thank you for the great feedback, which we are taking into account for the next release phases. Shazia A. Executive Director Used the software for: Less than 1 year ### "Easy to Use" March 27, 2025 5.0 I found the team very supportive and helpful Pros User friendly and excellent support staff Cons So far it is very good. I am waiting for them to add an attendance app to it. Switched from [CRAFTS](https://www.capterra.com/p/175381/CRAFTS-Childcare-Management-Software/) It was a little complicated in payments and records. Review Source Response from TUIO Payments April 1, 2025 Thank you so much for your kind words, Shazia! We’re thrilled to hear that you’ve found TUIO user-friendly and that our support team has been helpful along the way. It’s also great to know that TUIO has simplified your payments and recordkeeping after switching from CRAFTS. We hear you on the attendance feature—it's currently in development and we're excited to bring it to life soon! We’re grateful to have you with us and look forward to supporting your continued success. Head of School Used the software for: Less than 1 year ### "Not intuitive or easy to adjust for our needs" May 10, 2024 3.0 Not thrilled. The system meets our needs to a degree but has needed a lot of attention from our administrator to overcome the shortcomings. Some features that are integral to the function of a school are not offered at all with TUIO at this time. Pros Direct and immediate deposit of funds. Options for payment for our customers. Cons Editing and changing things that have been entered is not possible. We have to redo everything. The system only allows us to connect the account to one email address when a number of our clients have 2 emails associated with their account. This is ridiculous. For students with divorced parents it makes ZERO sense. We have had a lot of time and energy spent on making this program work for us, and we are frustrated with the experience overall. If someone wants to adjust a payment method they have to redo the entire enrollment document. Review Source Response from TUIO Payments May 13, 2024 Hi Susan, Thank you for sharing your feedback. Flexibility and customization is a core component of the TUIO system. You can edit invoices, payment plans, and forms at any time for instant changes, individually or in bulk. For students with divorced parents who are paying separately they can have their invoices split up on separate accounts so each parent can manage their own payments independently, without having access to the other parent's account and information. Payment methods and enrollment documents are separate items in TUIO. A payment method change would not impact the enrollment document, and vice versa. Parents can change their payment method at any time, and likewise they can easily resubmit an enrollment document with updates, since the system pre-populates their previous responses. You are welcome to reach out to our support team - support@tuiopay.com - for assistance to help make your operations more efficient on TUIO. Principal Used the software for: Less than 1 year ### "Easy to use, snappy payment system" May 23, 2023 5.0 So far, we have only used it as a payment system, which is what it started out as. Next, we plan to add a registration piece, where parents and students will fill out their registration information directly into the system, something we don't currently have. After that, we would like to use it more for student information, and if it works out well, we would then ditch Zoho. (We really like Zoho as a database, but it wasn't made for schools and is not ideal in that regard.) The biggest thing Tuio would have to improve before we leave Zoho is its communication piece. In Zoho, we can make attractively designed mass messages to send to parents; there is no such capability yet in Tuio.We have been quite satisfied with Tuio's software and especially appreciative of their customer support. A couple of years ago, we did a total re-do of all of our software systems. We have been happiest with Tuio. Pros We love Tuio! It was fairly easy to learn, the interface is attractive and generally easy to use, it is has a very quick response time, and the customer support is stellar. I like that it's a small company, so we know the people who support us. They always try to help us when we don't understand something, or help us to make something work when our company's round peg doesn't fit well into their square hole (not unique to Tuio -- we have that problem with lots of software -- but they are eager to help us find workarounds). They are also open to suggestions, particularly since the product is fairly new and they are working on building it.Also, a huge plus is for us is that there was no setup fee, and instead of a monthly charge, Tuio charges by the transaction. It is affordable for our small school, and doing it by transaction means that we have to pay less when we have fewer transactions (and less money to pay a monthly fee). Cons \--We have students in many countries, but there are some issues with Tuio in that regard. Part of that is their payment processor, which doesn't work as well with payments in some countries, a problem we didn't have with our previous processor. Also, their parent/student contact information fields are rigidly set to (XXX) XXX-XXXX format, which does not fit our foreign customers. So, for schools that only have customers in the US or Canada (Tuio is from Canada), neither of these would be issues at all. --We are subscription based, but Tuio is designed around defined payment plans. This has created some headaches for us. They have said they are working on creating the ability to have subscription plans, so once that is done, this will no longer be a problem for us.--We do a substantial percentage of our payments through PayPal, but they don't have a way to incorporate PayPal, so we have to enter PayPal transactions as cash, which is not convenient.--While Tuio is mostly easy to use, some things here and there are not intuitive. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[MAESTRO SIS](https://www.capterra.com/p/66468/MAESTRO-SIS/) First, we had been tracking payments in our CRM (Zoho) by uploading receipts as attached files, which was cumbersome and did not enable reporting. Second, we were planning to switch from Zoho to Maestro (student information system from Bocavox), where there is a quite extensive ledger system connected to the student database, so it would have been well integrated. However, we have disliked Maestro -- it is terribly slow, clunky, outdated, not pleasing to the eye, and they didn't handle our custom programming issues for payment successfully. So, we decided to try Tuio, even though we would lose the integration with the student information. After dealing with Maestro, Tuio has been such a delight -- modern interface, fast response, organization of data that is easy to get to...it's like coming out from dark cloudy skies into a bright sunny day. We had not set up much of the financial piece in Maestro yet, so mostly we went directly from Zoho to Tuio. We had a lot of resistance from current parents, who had to set up accounts in Tuio when we switched, but for new parents, it's all they've known and no issue. We are able to continue to offer direct support to our parents (something we wanted), but if the parents want, they can also contact Tuio and get assistance. Neither Zoho nor Maestro have a way for parents to contact them directly. Review Source Response from TUIO Payments August 9, 2023 Thank you for the 5 star review J Lee, it's extremely detailed and helpful. I'm confident we can have you fully onboarded to TUIO and away from those cumbersome platforms in no time. With regards to the communications piece, we are going to expand on what we have currently and add the ability to make templates and do more broadcasting. In the meantime, you could send mass messages on TUIO with a pdf attachment (that was attractively designed), but I understand where you are coming from. We are working on a global search, support for international phone numbers, and we still have the "payment clock" in our development pipeline. So glad that you are happy with TUIO and made that decision. Assistant Head of School for Finance and Operations Used the software for: 1-3 years ### "Great Customer Service" May 10, 2024 5.0 We are pleased with our partnership with TUIO - from the integration to the day to day operations - they have been with us every step of the way. Pros The TUIO team is very responsive and able to answer or resolve questions within 24 hours if not sooner. They always provide resources to help guide us in the right direction. Cons Some of the reports in TIOU are quite lengthy with lots of fields. It would be nice to be able to streamline the reports option so you can select the fields you need to see. Switched from [Blackbaud Tuition Management](https://www.capterra.com/p/252050/Blackbaud-Tuition-Management/) We switched because the platform was not easy for the teachers or the parents to use and it was very expensive. Review Source Response from TUIO Payments May 13, 2024 Thank you for the detailed review Robin. A custom reports feature is coming with our attendance update that is coming this year. Executive Assistant Used the software for: Less than 1 year ### "A Good Payment Processing Option for Microschools" November 6, 2023 5.0 Overall, we have been pleased with our service. We recognize that TUIO is a growing company making great strides in the education management industry. I would recommend them to schools that are looking for a high-quality school management system with a conservative budget. Pros First, there's no monthly fee!! This is a major bonus for schools with a conservative budget. We also like how TUIO allows for billing and invoices to be processed automatically. Reminders are sent to families three days before payment processing. The service charge per transaction is minimal and can be set to be paid by the school or the families. The onboarding process was thorough and smooth. \[sensitive content hidden\] is an excellent customer support liaison. We receive quality, one-on-one customer service whenever we have questions. Cons The system is designed more for accountants or a finance team. Some of the filters and groupings are not intuitive. For example, looking up overdue invoices is (currently) a cumbersome process. This may be because we are not accounting savvy. Switched from [Tuition Express](https://www.capterra.com/p/177236/Tuition-Express/) The fees were much more expensive, payments had to be entered monthly, and customer service was subpar. It took us months and extensive Google searching to figure out how to terminate our subscription. Review Source Response from TUIO Payments November 7, 2023 Thanks for the amazing review Lydia. To view all the overdue invoices in just one click, there is a filter in the 'Invoices' tab specifically for that purpose. I'll have support reach out to you with the relevant article. Director Used the software for: Less than 1 year ### "TUIO wins in customization and flexibility." October 26, 2023 5.0 Pros Customer service and the implementation specialists are top notch! The way the system organizes programs is easy and efficient. Cons The reported numbers are not actual figures. It would be preferable if the numbers detailed in the program totals and the dashboard were only the funds that the school actually collected/will collect. For functions like conversations and forms to be useful for the entire school, there needs to be a way to add users with limited access. Switched from [TADS](https://www.capterra.com/p/155212/Tuition-Management/) Lack of flexibility in what our parents were being charged by TADS for fees. Changes in fees with little notice. Alternatives considered [FACTS](https://www.capterra.com/p/148464/FACTS/) Reasons for choosing TUIO Customization, flexibility and low costs for parents. Review Source Response from TUIO Payments November 1, 2023 Thanks for the awesome review Julie. You can get the totals that the school is ultimately receiving via the invoice exports on TUIO. I took a note of your feedback as I think there could be a good way to turn on or off the gross vs. net view on the dashboard and programs tabs. Our permissions release went live in October 2023 so you can give users limited access whenever you are ready! Director of Elementary Used the software for: 1-3 years ### "GREAT COMPANY" May 10, 2024 5.0 Overall, we love it and for our needs it works perfectly. Pros The ease of use for both parents and school. It's cost effective. TUIO is very helpful and gets back to me with in the hour during business hours and with in 24 hours after hours. Cons The only things our staff notice, is when we print the application, the subheadings are very light in color. Thats it! Switched from [FACTS](https://www.capterra.com/p/148464/FACTS/) That program was to complicated to grasp and set up was not user friendly. Review Source Response from TUIO Payments May 13, 2024 Thanks for the review Billie Jo! I'm glad you appreciate our service level agreements we have in place for support. I'll take your feedback back to our engineers and I'm sure we can adjust the font to make printing the documents that much better. Co-Teacher Leader Used the software for: Less than 1 year ### "Promising but Not There Yet" May 10, 2024 4.0 There are some aspects that are not as intuitive as they should be (such as resending an activation email or the fact that an "active" parent does not mean that they are fully onboarded), but setting up payment plans and enrolling students was fairly easy. Pros The onboarding was quite easy and the platform is pretty easy to use. Cons We were devastated to learn that TUIO doesn't allow families to set up multiple payers for an enrollment. For families who have split households or get help from relatives or subsidy programs, etc., this adds an undue burden which feels discriminatory. It might seem like a big deal to the folks at TUIO who have made a promising platform, but the implications for our school culture and relationship with our families are significant. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) The fees for QBO ended up being exorbitant for our little non-profit preschool. Review Source Response from TUIO Payments May 13, 2024 Thank you for taking the time to share your feedback Jake. We have always provided support for split households and family members getting help from another payor. TUIO was made to be as inclusive and robust as possible for any school/daycare organization's Tuition Management needs. TUIO provides the flexibility to enroll students under multiple payors who each receive a portal to manage their payments. Parents can change their payment method at any time within a single enrollment, so different family members can set up payment for a given invoice. Regarding the parent onboarding and activation, we just added a new filter option for Parent Account Status so you can filter out active vs inactive parents, and send the appropriate automated notifications. Business Manager Used the software for: 3-5 years ### "Great automatic payment processing" May 10, 2024 5.0 Our organization has been using Tuio for several years now, and everything has been great. No problems. Excellent customer service. Straightforward product. Everything works as it should. Pros Great for processing automatic monthly tuition payments. Simple setup. Affordable fee structure Cons No option for on demand pay option, no partial payment option. Switched from [FACTS](https://www.capterra.com/p/148464/FACTS/) Pricing, ease of use, functionality, features Alternatives considered [Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/) Reasons for choosing TUIO Pricing, ease of use, functionality, features Review Source Response from TUIO Payments May 13, 2024 Thank you for your review, Josh! As an admin you can process payment on demand for any invoice(s). Partial payments automation is in our development roadmap, slated for a future release. Administrator Used the software for: Less than 1 year ### "Excellent support and ongoing improvement " July 23, 2025 5.0 Pros We’ve had a great experience with TUIO! Their customer service is consistently responsive, helpful, and genuinely invested in making things easier for us. I especially appreciate how frequently they roll out updates—it’s clear they’re always listening to feedback and working to improve the platform. It’s refreshing to work with a company that’s not only reliable but also constantly evolving to better meet the needs of its users. Cons It’s a lesser known platform and while new updates are helpful and add much needed features it can be frustrating to constantly learn new material. Review Source Response from TUIO Payments July 23, 2025 Thank you so much for the thoughtful review Shaina! We’re thrilled to hear that our support team and platform updates have made a difference for you. It’s true—we’re always listening closely to feedback from our schools, and it’s what drives our roadmap and improvements. We completely understand that change can be a double-edged sword, especially when new features require some learning. That said, our goal is always to roll out enhancements that simplify your day-to-day and make TUIO even more valuable over time. We appreciate your trust in us and look forward to continuing to support you and your team! Ikuko Q. Founder, Teacher Leader Used the software for: Less than 1 year ### "Tuio is GREAT! " July 28, 2025 5.0 GREAT! Every time I am unsure about something, I can reach out and someone will help me right away. Thank you! Pros Tuio is very easy to use. The thing I like the most about Tuio is that their stuff is very helpful and kind. Cons There is nothing I do not like about Tuio. I have used their service for only a few months, but I have only had good experiences. Review Source Response from TUIO Payments July 28, 2025 Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that TUIO has been easy to use and that our team has been helpful and kind—it truly means a lot to us. We're here for you whenever you need support, and we're so glad to know you've had a great experience so far. Looking forward to continuing to support you and your school! Administrative Assistant Used the software for: Less than 1 year ### "Helpful and efficient" October 26, 2023 5.0 Getting TUIO set up seemed to take a bit longer than figured, but the set-up team was very helpful, efficient, and available in every step of the process. The same can be said about their customer service, they are also very good, helpful, and commendable. There is always a quick response to any question or issue. The main reason we signed up with TUIO was to help with invoicing and payment processing, and TUIO has helped a lot with this. Pros TUIO has helped with invoicing and keeping track of payments, and payment processing. This was the main reason we signed up with TUIO, although we realize there are several other features that are available. The customer service is very commendable! We always receive quick responses to emails and chat. Cons Setting up programs and registrations in order to create invoices seems a bit confusing. But with that, the customer service is always helpful! Having to do everything online is a small drawback. Some parents have also expressed their desire for a phone app, instead of having to go to a website. Review Source Response from TUIO Payments November 1, 2023 Thanks for the amazing review Donna! The parents can go right to our app website from their phone or any other device with a browser and internet access enabled. Owner/Operator Used the software for: Less than 1 year ### "TUIO Changed My Life" May 23, 2023 5.0 TUIO has saved me countless hours on accounting and now I have more free time to hang out with the kiddos - which is what I love to do! I also love that TUIO doesn't cost me an arm and a leg - I am a small business and the cost of the software was a big factor for me. TUIO charges me $1.50 per invoice processed (this can be passed on to the person paying the invoice if you choose). TUIO charges my families $0 if they pay via checking account and standard credit card fees if they pay via credit card. After using TUIO for nearly a year, I feel this is an exceptional value. I highly recommend!! Pros TUIO has changed my life! I have a small after school child care business and I also offer summer camps. Previous to TUIO, I was emailing an invoice every month and families were submitting payment via Venmo. I was spending many hours a month on invoicing and was tracking everything manually for end of year reporting. I recently expanded my child care business and I needed a simple way to set up monthly invoicing with an auto pay option for my enrolled families. TUIO has been the perfect solution. The software is easy to use, offers intuitive enrollment set up and there are many reports that you can pull for more detailed data analysis. With TUIO, I enroll a family one time in my program and set up their payment plan for the year. The system sends an email to the parent to set up their payment information that authorizes all invoices for the year. Every month when the payment is processed, it is automatically deposited into my business account and the parents receive an email receipt. TUIO is so easy to use for this purpose. I can't say enough good things about it! Cons TUIO is an accounting system for childcare services. It doesn't have all the extra bells and whistles of check in/out, messaging services and in depth student profiles that some software has. I didn't want or need those extra features for an after school program -- TUIO does exactly what I was looking for. Setting up new "Program" can be tricky. I have only done it twice - once for the school year enrollment and once for summer camp enrollment. Since I don't do it often, I set up a video chat with TUIO customer service and they have helped me both times. TUIO customer service is AMAZING by the way. They are responsive and available. Review Source Response from TUIO Payments May 24, 2023 We truly appreciate the thoughtful, in-depth review Gina. Accounting Administrator Used the software for: 1-3 years ### "We love TUIO!" May 20, 2024 5.0 Apart from the initial learning curve (it was my first time using this kind of program) it has been great. We had a manual spreadsheet system prior and TUIO has saved tons of time. Pros The website is quick, easy to use and the customer service is excellent. Cons Our admissions coordinator would like to see more options for wait-listing incoming families. Review Source Response from TUIO Payments May 21, 2024 Thanks for the review Shareng! We have more waitlist options like notes and classification/rating coming soon to add to the registrations tab. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.