--- title: "InformaCast Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InformaCast Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/173842/InformaCast/" page_type: "product" language: "en" --- # InformaCast Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InformaCast ## What is InformaCast? Use InformaCast alert software to integrate with existing systems, signage and devices for a mass notification system that will reach everyone. From a single emergency notification system, you can manage situations with the ability to see who has read notifications, escalate messages to broader audiences and know who is safe and who needs help. With text, audio and images, messages that can be sent as SMS, email, calls and desktop pop-ups, organizations have more ways to reach more people. ## What is InformaCast used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2750 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InformaCast?[Manage this product listing](https://www.g2.com/products/informacast/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InformaCast 4.8 (15) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price $2750 Per User Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (15) Ease Of Use 4.8 (151) Value For Money 4.8 (14) Value For Money 4.7 (129) Customer Service 4.9 (15) Customer Service 4.9 (140) ## InformaCast alternatives [4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/) Starting price $3300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [RedFlag](https://www.capterra.com/p/175898/RedFlag/) [4.8 (53)](https://www.capterra.com/p/175898/RedFlag/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175898/RedFlag/) [View all alternatives](https://www.capterra.com/p/173842/InformaCast/alternatives/) ## FAQs about InformaCast Overview ### Which roles and teams benefit most from InformaCast? InformaCast is most used by IT administrators, network engineers, systems administrators, and technology leaders who manage campus or enterprise communications. These teams use it to deliver emergency alerts, coordinate incident response, maintain reliable mass notifications, and support device-wide messaging across phones, desktops, mobile endpoints, and network-connected systems. Answer based on 15 reviews Overview ### What company size and specific industries is InformaCast built for? InformaCast is designed for organizations of many sizes in healthcare, K-12 and higher education, business, manufacturing, state, local, and federal government, and retail. It fits teams that need communication and alerting tools across enterprise, public sector, education, and commercial environments. Features and Usability ### What are the key features of InformaCast? InformaCast offers mass notifications, alerts and notifications across SMS, email, push, web, and app channels, plus two-way communication and live chat. It includes incident management, event-triggered actions, notification scheduling, device targeting, geolocation and geotargeting, access controls, templates, real-time monitoring, analytics, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does InformaCast integrate with? InformaCast integrates with 7 third-party tools and platforms, including Cisco Meraki, Cisco Unified Communications Manager, Jive, Microsoft Teams, Poppulo Digital Signage, Regroup Mass Notification, and Webex Suite. Its catalog spans communications, mass notification, and digital signage systems for connecting alerts and messages across workplace channels. Getting Started and Support ### What training and onboarding options does InformaCast offer? InformaCast provides webinars and documentation to help teams get started. Webinars can support guided instruction and live Q&A, while documentation offers written reference material for self-paced learning and checking setup steps as needed. Getting Started and Support ### What customer support options does InformaCast offer? InformaCast provides email/help desk support, FAQ/forum access, a knowledge base, and phone support. These channels give users multiple ways to get help and find answers, though no reviewer feedback is available here to describe response speed, agent helpfulness, or common support frustrations. ## Features AI summary Based on 422 Emergency Notification reviews Capterra reviewers highlight these as the features buyers care about most when choosing emergency notification software: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) InformaCast includes **SMS Messaging** and **Real-Time Notifications**, giving teams a way to send urgent updates quickly and reach people as events unfold. However, it does not include **Communication Management**. Instead, it offers other highly rated capabilities, including **Mass Notifications** (**74%**) and **Mobile Access** (**54%**), helping businesses notify large groups across channels and manage alerts from anywhere, providing teams with faster response times and more consistent emergency communication. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases App Notifications Set-up notifications and alerts for mobile apps. Contact Management Manage, organize, and store contact information Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information InformaCast 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Contact Management: Manage, organize, and store contact information - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Geolocation: Determines the location of a device using GPS or an IP address - Geotargeting: Geographic location of visitors determines behavior of the software - Incident Management: Manage and track all disruptions and incidents - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Notification Scheduling: Schedule when notifications are sent - Push Notifications: Trigger clickable pop-up messages - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Scenario Planning: Develop potential scenarios to identify risks and opportunities - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - Web Notifications: Set-up notifications and alerts for web browsers and apps. --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.8 (14) Free Trial Free Version Basic $2,750 Per User, Value for money 4.8 (14) 4.8 Based on 14 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[ Cisco Unified Communications Manager](https://www.capterra.com/p/157096/Unified-Communications-Manager/)[ Regroup Mass Notification](https://www.capterra.com/p/166388/Day-to-Day-Notification/)[ Poppulo Digital Signage](https://www.capterra.com/p/230791/FWi/)[ Jive](https://www.capterra.com/p/189555/Jive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (15) 4.9 Based on 15 reviews ## User reviews Overall rating 4.8 Based on 15 reviews Filter by rating 5(12) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MT Mark T. Network Admin Mining & Metals ### "Great mass notification software with lots of customization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 28, 2019 This product has been amazing, the support is great, integration is fantastic and the documentation is so good it is rare to see that level of details in products online - one other note on the documentation is that it is written for real world - it doesnt dive deep into the technology it gives what is needed with real examples. Pros The software was easy to setup and integrate with Cisco call manager. There was a ton of videos on their website to perform any task that was needed from setup to configuration. The amount of custom setups that can be done is great and when integrating with other products this one becomes even more powerful. Cons There were no real cons to this software - it does what is promised, it is low cost (for the most part) and scales very well. Reasons for choosing InformaCast I do not recall the other product names, but this one was the least cost with the most features with not a lot of overhead. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Network Administrator Medical Devices ### "Good Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2018 Overall Excellent service, enjoyed the easy tone of the support staff when I called with issues. The support rep stayed on the line till we were all satisfied that the problem had been resolved. Pros Solid software that just does what I need it to do Cons Could use a bit work on the GUI to make things easier to navigate to Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 Thank you for the review! Keep an eye out for UI updates coming later in 2019. RC Rachel C. Technology Director Education Management ### "Informacast Perfect for Small Schools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2018 We run our bell schedules and our announcments. We are looking into the other features but this solves our needs for both. Pros The ease of use is the most valuable thing to me. As a district that has only 2 staff members in the IT dept, it becomes essential that the program be ease for all to use. The fact that I can also set schedules weeks in advance is a plus also. Cons Nothing as far as the program works. My own issue is that after I hit save on a page - I have to hit Done also. (sometimes I forget that) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 Thank you so much for sharing your experience with InformaCast! We're happy to hear it is meeting your needs. EM Eric M. IT Supervisor Education Management ### "Good enough for a block party" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 5, 2018 Good customer support. Which is finally what matters. Pros It never malfunctions, at least for what we use it. Cons Price is a bit high, although it may be a value for those who use all its features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 Thank you for leaving a review. We're happy to hear you have had good interactions with our support team and that InformaCast has delivered for your use cases. ZM Zach M. Network Admin Education Management ### "Great products and customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2018 I have used it in two different school districts and will continue to use it when I can. Pros It works like it is said to and integrates with Cisco. Cons The gui feels old but it works. The update process is fairly in depth. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 Thank you for the review! Updates to the UI will be available later in 2019. We appreciate the feedback on the update process and are always looking for ways to make it as easy as possible for users to be working with the latest version of InformaCast. CB Chad B. Computer Repair Technician Information Technology and Services ### "Great Product For A School District" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 8, 2018 Overall a great product and definitely useful in school districts with the ever growing threat of active shooters and other emergencies. Pros The ability to create groups of devices. In a large school district like the one I am in we are able to create a group for each school so each school can have the ability to make an all-call page on our Cisco phones. Cons It seems that it sometimes has troubles integrating with Cisco CUCM software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 Thank you for the review! We're happy to hear InformaCast is helping your district keep students and staff safe. SM Saiz M. Network Engineer Government Administration ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2018 Pros Integration with our Cisco CallManager was very easy to configure and implement. Cons So for the software has preformed as expected so no dislikes yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 Thank you for leaving a review. We're glad to hear that InformaCast is living up to your expectations and that the configuration and implementation went smoothly. AN Anonymous User WAN Engineer Education Management ### "School System Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 4, 2018 Now that we understand that Informacast can do more than ring bells and make announcements, we plan to leverage the capabilities to improve student safety. A safe learning environment is priority one. Pros It is very easy to use and integrate with our Cisco phone system. It functions very reliably and the number of bell schedule supported as well as zones for making announcements are more than adequate for us. Cons We have it running on a BE6000 along with subscribers for CUC and UCM. I seems to slow things down a bit. I may move the VM to our data center. The interface is intimidating to non-technical staff. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 We're glad to hear InformaCast is working well in your school. We're working on improvements to our UI to make it easier for more people to use. Look for that update later in 2019. SM Stanley M. IT Director Religious Institutions ### "Great product great support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2018 Pros The integration of an all in one notification system. The support is top notch, everyone at Singlewire is helpful. Cons Cannot purchase this directly from the manufacturer. Though my vendor is great, we are always at the mercy of a reseller. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 We're happy to hear you've had a positive experience with InformaCast. Our software can be purchased directly from us. You can visit singlewire.com/contact-us to identify and speak with you territory manager. Randy W. Network Manager Insurance ### "InformaCast for safety & security" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2018 I have had nothing but great results with InformaCast. Since the days before they were acquired and then spun off again, the employees who are still there are core to the group and their support staff really understand the product and how it integrates into real world situation. This is one of the few products that I am comfortable writing a review for because I know that a year from now, they won't have abandoned their product values, support or any other core components of the software. Pros As a long time user of InformaCast products, I love how they have continued to improve on the core products without the need to spin off every improvement into a new sku ($$$$). Cons The product setup is much more complex than it used to be, though still much easier than any other enterprise software I have been involved with setting up. Then again, it used to be a basic paging system and now it is full-blown notification at every endpoint (not just a desk phone). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 4, 2019 Glad to hear your organization is seeing great results with InformaCast! We appreciate the feedback on the setup. As you mentioned, inevitably, as the capabilities of the product grow, so do the setup steps. However, we are always looking for ways to make this as easy as possible and will continue to make improvements in the future. [View all Reviews](https://www.capterra.com/p/173842/InformaCast/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [RedFlag vs InformaCast](https://www.capterra.com/compare/173842-175898/InformaCast-vs-RedFlag)