# ServiceSkills.com Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ServiceSkills.com Software - reviews, pricing plans, popular comparisons to other Training products and more.

Source: https://www.capterra.com/p/173846/serviceskills-com

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# 

 ServiceSkills.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ServiceSkills.com

## What is ServiceSkills.com?

ServiceSkills is America's premier provider of customer service and soft skills training. Proven online learning which empowers your staff to improve customer satisfaction levels, elevate teamwork and boost workplace respect levels. This powerful distance learning platform addresses the full spectrum of soft skills topics including customer service training, communication, business writing, online meetings, neurodiversity, workplace respect, team building, email etiquette & conflict resolution.

## What is ServiceSkills.com used for?

[Healthcare LMS](https://www.capterra.com/healthcare-lms-software/)[Training](https://www.capterra.com/training-software/)[Course Authoring](https://www.capterra.com/course-authoring-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$3490

Flat Rate, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ServiceSkills.com

5.0 (1)

VS.

[4.7 (482)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting Price

$3490

Flat Rate, Per Year

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.6 (480)

Value For Money

5.0 (1)

Value For Money

4.3 (386)

Customer Service

5.0 (1)

Customer Service

4.7 (440)

## ServiceSkills.com alternatives

[4.5 (328)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting price

Contact vendor for pricing

[4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/)

Starting price

$99.00

Per User, Per Month

[4.3 (231)](https://www.capterra.com/p/150446/Cornerstone-LMS/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (594)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Starting price

$149.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Certificates

Create and distribute custom certificates for achievements or assessments.

Certification & Licensing

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Corporate/Business

Software specialized for corporate use

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

SCORM Compliance

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

ServiceSkills.com 7 features

Create and distribute custom certificates for achievements or assessments.

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Software specialized for corporate use

Organize and manage the accomplishments and development of employees or performance of applications or systems

Timed notification for any upcoming task, deadline, appointment, or activity

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Create tools to measure student retention of learning material and lessons

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

$3,490

Flat Rate,Per Year

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BD

Brian D.

Manager of the Customer Experience and Training

Insurance

### "We are a loyal customer & you should be too if you're interested in great customer service training"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2019

The few times I've actually needed customer service support the employees at the Telephone Dr. are terrific. They practice what they preach in their customer service.

Pros

First I need to begin by saying we have been using the Telephone Dr. DVD library Training for years. I wish we'd started using this much sooner. The ability to assign coursework to individuals or departments and being able to keep track of it through their dashboards makes my job as the training manager easy. The same can be said when on-boarding new employees. in addition, I can watch their progress as they make their way through the coursework.

Cons

The dashboard is not the most intuitive interaction. Is not unusable it just takes some time to get used to using it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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