--- title: "ServiceSkills.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServiceSkills.com Software - reviews, pricing plans, popular comparisons to other Hospitality LMS products and more." source_url: "https://www.capterra.com/p/173846/serviceskills-com/" page_type: "product" language: "en" --- # ServiceSkills.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ServiceSkills.com ## What is ServiceSkills.com? ServiceSkills is America's premier provider of customer service and soft skills training. Proven online learning which empowers your staff to improve customer satisfaction levels, elevate teamwork and boost workplace respect levels. This powerful distance learning platform addresses the full spectrum of soft skills topics including customer service training, communication, business writing, online meetings, neurodiversity, workplace respect, team building, email etiquette & conflict resolution. ## What is ServiceSkills.com used for? [Healthcare LMS](https://www.capterra.com/healthcare-lms-software/)[Training](https://www.capterra.com/training-software/)[Course Authoring](https://www.capterra.com/course-authoring-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3490 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceSkills.com?[Manage this product listing](https://www.g2.com/products/serviceskills/claim_requests/new?auto=true) ## ServiceSkills.com Overview Updated September 2026 AI summary ServiceSkills.com delivers cloud-based training and course authoring tools suitable for small businesses, midsize organizations, and enterprises. Covering areas such as certification, licensing, and SCORM compliance, it enables users to create, manage, and assess training programs. Optional features like corporate-focused modules and reminders support ongoing learning in diverse environments including healthcare, hospitality, nonprofits, and schools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceSkills.com 5.0 (1) VS. [4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting Price $3490 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.5 (361) Value For Money 5.0 (1) Value For Money 4.4 (221) Customer Service 5.0 (1) Customer Service 4.6 (340) ## ServiceSkills.com alternatives [4.7 (196)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [360Learning](https://www.capterra.com/p/230567/360Learning/) [4.7 (513)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230567/360Learning/) [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) [4.7 (140)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130044/LearnUpon/) Highest Rated [Workleap](https://www.capterra.com/p/152579/Didacte/) [4.8 (115)](https://www.capterra.com/p/152579/Didacte/reviews/) Starting price $4999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152579/Didacte/) ## FAQs about ServiceSkills.com Overview ### What company size and specific industries is ServiceSkills.com built for? ServiceSkills.com is designed for organizations of all sizes across all industries that want to improve soft skills. It suits small businesses, mid-market companies, and enterprise teams in any sector seeking training for communication, customer service, leadership, and related interpersonal skills. Features and Usability ### What are the key features of ServiceSkills.com? ServiceSkills.com includes certification management features such as certificates, certification and licensing tracking, and reminders for renewal deadlines. It also offers performance management and employee engagement tools, plus tests and assessments with SCORM compliance for corporate training programs. Getting Started and Support ### What training and onboarding options does ServiceSkills.com offer? ServiceSkills.com provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for step-by-step review, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does ServiceSkills.com offer? ServiceSkills.com offers email/help desk and phone support. No reviewer feedback is available about support quality, response times, or helpfulness, so the support experience cannot be characterized from user comments. The listed channels indicate direct contact options for customers needing assistance. ## Features AI summary Based on 5,640 Hospitality LMS reviews Capterra reviewers point to these as the training features buyers care about most: - **Learning Management** (**42%** of reviewers rated this feature as critical) - **Self-paced Learning** (**40%**) - **Course Management** (**41%**) ServiceSkills.com focuses on other training capabilities that reviewers also value, including **Tests/Assessments** (**36%**). This feature helps businesses measure learner understanding, track knowledge retention, and confirm employees are meeting training goals, giving teams a clearer way to monitor progress and improve learning outcomes. Certificates Create and distribute custom certificates for achievements or assessments. Certification & Licensing Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Corporate/Business Software specialized for corporate use Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Reminders Timed notification for any upcoming task, deadline, appointment, or activity SCORM Compliance Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework ServiceSkills.com 7 features ### All Features - Certificates: Create and distribute custom certificates for achievements or assessments. - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Corporate/Business: Software specialized for corporate use - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Tests/Assessments: Create tools to measure student retention of learning material and lessons --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $3,490 Flat Rate,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BD Brian D. Manager of the Customer Experience and Training Insurance ### "We are a loyal customer & you should be too if you're interested in great customer service training" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2019 The few times I've actually needed customer service support the employees at the Telephone Dr. are terrific. They practice what they preach in their customer service. Pros First I need to begin by saying we have been using the Telephone Dr. DVD library Training for years. I wish we'd started using this much sooner. The ability to assign coursework to individuals or departments and being able to keep track of it through their dashboards makes my job as the training manager easy. The same can be said when on-boarding new employees. in addition, I can watch their progress as they make their way through the coursework. Cons The dashboard is not the most intuitive interaction. Is not unusable it just takes some time to get used to using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.