Who Uses This Software?

We help multi-locations businesses manage their social media.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SOCi
  • www.meetsoci.com/
  • Founded 2012
  • United States

About SOCi

SOCi is the industrys leading social media and reputation management solution. SOCi solves the difficult social media workflow challenges faced by the worlds top multi-location businesses. SOCis scalable and comprehensive platform technology provides every tool necessary for multi-location and multi-tenant businesses to manage their local social media and online reputation efforts.


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SOCi Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

SOCi Reviews Recently Reviewed!


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EASY! It's my one-stop shop for social and reputation!

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Everything I can see in one stop. The Reputation Dashboard is AMAZING!! I love being able to search quickly to see how we are doing on the review platforms. Being able to easily filter by date, platform or key words. LOVE IT!!

Cons: Honestly....nothing to do with the software. I least like it when our team members don't get on and take advantage of it...I love it that much!!

Social is absolutely phenominal!! They are always available and always willing to help!

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: They always keep their ideas fresh and productive! I love how user friendly the dashboard is, and everything is always perfectly accurate!

Cons: Nothing! I love everything!! It truly is a great company with the best people! I not only use social for business but have made friends with them as well!

Simple

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Affordable pricing, content seems relevant, and lots of room for customization with regards to packages and ad spend

Cons: Relies on the property manager for a lot of the content (and the PMs don't necessarily provide regular content)

Overall: Consistent content on social platforms

SOCI has allowed us to quickly and efficiently post to most of our social media platforms.

May 31, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, integrated platform with multiple options on viewing what content will be posted and where. Very helpful with managing other users who post to sites.

Cons: A little tricky at first due to the set-up of the company on the system and no populating of hashtag suggestions/guesses on a few platforms.

Soci is always responsive, helpful, and patient when I put in a request or ask lots of questions.

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use, and friendly service of the Soci team. The Dashboard provides a clear overview of our numbers.

Cons: I can't say that I've encountered a con yet! Hooray! It is so reliable that I can trust what they are doing and find that I don't need to login as often as with other software.

Superb- these guys are amazing!

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Allows us to manage leads and reputation so much more effectively. We are able to do more in less time while not missing valuable information.

Cons: Nothing! We love SOCi and don't know how we managed before using the software! If only it did all our work for us.