# Page 9 | SOCi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is SOCi the right Social Media Analytics Tools solution for you? Explore 251 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173850/SOCi/reviews --- SOCi 4.5 (251) [View alternatives](https://www.capterra.com/p/173850/SOCi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of SOCi ## Showing most helpful reviews Showing 201-225 of 251 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JE Jordin E. leasing consultant Marketing and Advertising Used the software for: Less than 6 months ### "SOCi is a great flat form" November 19, 2019 5.0 Pros I think businesses who need social media as a tool to use for marketing or keeping up to date with things will benefit from this. Without having to toggle back and forth between apps and passwords and having multiple employees of a company using it there is a clear funnel that's user friendly. Cons It is a little confusing at first. It just takes time to get used to where things are. Not a bad thing, though. There's a lot data and things to do. It is set up well. Review Source Response from SOCi, Inc. November 20, 2019 Thank you for the wonderful review, Jordin. We appreciate you taking the time to share your feedback as it is instrumental to our success! PK Pete K. Chef Hospitality Used the software for: Less than 6 months ### "Nice platform!" June 11, 2019 5.0 Pros Ease of use and automatic delivery of notices make it great for my biz. Cons No cons! Everything has worked perfectly so far Review Source Response from SOCi, Inc. June 12, 2019 Thank you for such a great review! We're pleased to read that you love our product and are grateful for your warm remarks! QA Q'Unique A. Assistant General Manager Real Estate Used the software for: Less than 6 months ### "Very Convenient" March 23, 2020 5.0 Pros Very user friendly, love that you can schedule posts out and everything is linked together. Cons Cannot do Stories for Instagram or Facebook Review Source Response from SOCi, Inc. March 24, 2020 Thank you for the radiant review, Q'Unique! We look forward to partnering with you for years to come. RL Rachelle L. Food and Beverage Director Hospitality Used the software for: 6-12 months ### "Not as easy to use..." November 6, 2019 3.0 Pros That posts can be scheduled to show up on multiple social media platforms. Cons It is not as easy to navigate and sometimes it does not take certain documents. There are some posts on that do not fit on the screen. For example, if I post on Facebook, the picture may not fit properly on Instagram. It gets cut off. Review Source Response from SOCi, Inc. November 7, 2019 Thank you for your honest feedback, Rachelle. While we are disappointed to hear you are finding it difficult to fully utilize our features we know there is an opportunity to improve! We invite you to contact your CSM to connect about training options as well as available resources so we can work to get back on track! KD Kevin D. President Retail Used the software for: 6-12 months ### "SOCi For Beauty Industry" February 13, 2020 3.0 Great...when it works. Pros Very convenient on my phone.Like to be able to access when I'm traveling. Cons Trouble logging in. Doesn't recognize me. Review Source Response from SOCi, Inc. February 14, 2020 Thank you for the feedback on our mobile app. Please reach out to your CSM or Support in order to troubleshoot your log in credentials. SR Saphachai R. Manager Restaurants Used the software for: 6-12 months ### "Easy to organize my posts" June 22, 2019 3.0 Pros I can set up posts in advance in specific time. Cons It’s hard to use from mobile phone. The website should support better on mobile phone platform. Review Source Response from SOCi, Inc. June 24, 2019 Thank you for your review! Please contact your CSM to show you the new improvements on the SOCi mobile version! WW Weston W. VP Retail Used the software for: 6-12 months ### "Keeps me from having to spend too much time with all socal media platforms" June 11, 2019 5.0 Pros It works, interface is straight forward and I don't have to call tech support. Cons Metrics are a bit hard but that is the platforms more than Soci Review Source Response from SOCi, Inc. June 12, 2019 Thank you for taking the time to share your review! SG Samantha G. Senior Marketing Associate Real Estate Used the software for: 1-2 years ### "Simple" June 7, 2018 5.0 Consistent content on social platforms Pros Affordable pricing, content seems relevant, and lots of room for customization with regards to packages and ad spend Cons Relies on the property manager for a lot of the content (and the PMs don't necessarily provide regular content) Review Source KL Krista L. Manager Hospitality Used the software for: 6-12 months ### "Great app" February 18, 2020 5.0 Pros Being able to schedule posts is a great feature. Cons Not being able to sign in on two devices Review Source Response from SOCi, Inc. February 19, 2020 Thank you for your feedback, Krista! It's wonderful to hear that our scheduler has been a huge help with posting. RJ Rui J. General Manager Construction Used the software for: Less than 6 months ### "Soci is spectacular" February 13, 2020 5.0 Pros Ease of use across all major social media platforms Cons Nothing I can think of. Great platform. Review Source Response from SOCi, Inc. February 14, 2020 Thank you for leaving a positive 5-star review, Rui! MB Mark B. Franchise Partner/ Technician Consumer Services Used the software for: 6-12 months ### "Fun to use" February 19, 2020 4.0 Pros You can create your own advert then post it to social media Cons Some of the photos need to be upgraded and more variety Review Source Response from SOCi, Inc. February 20, 2020 Thank you for taking the time to provide us with feedback, Mark! SA Sara A. Operations Manager Retail Used the software for: 1-2 years ### "Good for Social Media Pros" February 13, 2020 5.0 I would recommend to anyone who needs help monitoring several social media pages and/or platforms. The daily emails showing activity are really helpful to I can respond when necessary. Pros Love the library and scheduling features Cons Sometimes difficult using the drop downs remembering where a function is and what it is called. Review Source Response from SOCi, Inc. February 14, 2020 Thank you for your positive review and suggestion of SOCi! wF wendy F. manager Consumer Services Used the software for: 1-2 years ### "great product" February 21, 2020 5.0 Pros I like the ease of use and how it makes it easy to post on multiple platforms at the same time without having to have to actual apps for them on your phone Cons it logs you out after not using for a while and there is no password reset to get back in Review Source Response from SOCi, Inc. February 24, 2020 Thank you for the stellar review, Wendy! We look forward to partnering with you for years to come! DP Dana P. Service Coordinator Real Estate Used the software for: 6-12 months ### "Soci review" June 12, 2019 4.0 N/A Pros Easy to use and communicate with others. Cons It takes up too much time out of my day. Review Source Response from SOCi, Inc. June 13, 2019 Thank you for taking the time to leave a review! ER Elaine R. Senior Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Use SOCo" June 24, 2019 5.0 Pros Calendar makes it easy to see scheduled posts. Cons Sometimes Instagram posts don't go through. Review Source Response from SOCi, Inc. June 25, 2019 Thank you for your review and feedback! OZ Olivia Z. Relocation specialist Real Estate Used the software for: Less than 6 months ### "SOCI is great" March 18, 2020 5.0 Pros I love that you can see all your followers activity and interactions within your page. Cons The overall program is a lot to take in. But once you get to know the ins and outs you can definitely take full advantage of what it has to offer. Review Source Response from SOCi, Inc. March 19, 2020 Thank you for the wonderful feedback, Olivia! TS Trevor S. Property Manager Used the software for: Less than 6 months ### "SOCI has allowed us to quickly and efficiently post to most of our social media platforms." May 31, 2018 5.0 Pros Easy to use, integrated platform with multiple options on viewing what content will be posted and where. Very helpful with managing other users who post to sites. Cons A little tricky at first due to the set-up of the company on the system and no populating of hashtag suggestions/guesses on a few platforms. Review Source cM carejeanne M. Manager Sports Used the software for: Less than 6 months ### "Maybe one day soon!" February 14, 2020 5.0 When I'm really busy on fridays and Saturdays i know things are getting posted while im working Pros That you can schedule what time the post goes up and they know when the popular time to post something. Cons It takes time to load the picture and it isnt connected to Instagram so i have to copy and paste from Facebook to put on my Instagram page Review Source Response from SOCi, Inc. February 18, 2020 Hi Carejeanne, Thank you for sharing your experience with us! We'd be more than happy to assist you with connecting your Instagram page and invite you to contact your CSM to do so. JT Jessica T. Leasing Consultant Real Estate Used the software for: Less than 6 months ### "A Gem for Property Management" November 9, 2019 5.0 Soci is a time saver! I love using it to get communication out to our residents. Pros I like that when I schedule something to post it posts to all of our communities social media platforms. This saves on time and the fact that you can schedule something to be posted multiple times is awesome. Cons There is nothing negative I can think about this software, I love using it. Review Source Response from SOCi, Inc. November 12, 2019 Thank you for the glowing review, Jessica! It is wonderful to know SOCi has proved to be the perfect solution for your social media strategy. DT Denise T. Owner Retail Used the software for: 1-2 years ### "Soci review" February 13, 2020 3.0 More exposure Pros I like that I can poatbto multiple social media platforms at one time. Cons I find it cumbersome to use. I feel there is limited info in the library. Review Source Response from SOCi, Inc. February 14, 2020 Thank you for leaving a review on SOCi, Denise. Please contact Ace corporate marketing with your request for more content to search in libraries. LC Laura C. Social Media Assistant Building Materials Used the software for: Less than 6 months ### "Great product!" February 13, 2020 5.0 Pros I love how it is set up with ease to have all your pictures organized to add to your social media posts, it makes it very easy and less time-consuming that after it is scheduled it automatically post to the sites you needed to. Cons It would be nice if you could have multiple businesses share the program and just duplicate the posts. Review Source Response from SOCi, Inc. February 18, 2020 Thank you for your radiant review, Laura! We're thrilled to hear that you're thoroughly enjoying SOCi. RL Regina L. Marketing Coordinator Building Materials Used the software for: 1-2 years ### "SOCi-your 'digital' right hand" February 13, 2020 4.0 It is nice to have emails alerting us to 'Google Reviews' and then being able to respond quickly to them Pros I like the ease of being able to select 'ads' for facebook Cons I would like to see more monthly ACE content Review Source Response from SOCi, Inc. February 14, 2020 Thank you for leaving a positive review, Regina! We appreciate your business. MB Mike B. AV Production Manager Hospitality Used the software for: 6-12 months ### "Has a lot of cool features" November 5, 2019 5.0 Pros The scheduling portion of Soci has been awesome, we can have several posts ready and set to go out on a specific schedule. Cons I get a lot of emails from Soci! That's really the only part I've disliked. Review Source Response from SOCi, Inc. November 6, 2019 Thank you for the fantastic review, Mike! We're happy to hear that you're thoroughly enjoying all that SOCi has to offer. As for the emails, please contact your CSM to modify your notifications. We look forward to getting that fixed for you! CM Chris M. AGM Hospitality Used the software for: Less than 6 months ### "Time Saver" November 7, 2019 4.0 I love the product Pros Its a one stop shop for my marketing. I have a business to run and taking care of our guests needs to be my focus. Soci saves my time, so my guests get more of my attention. Cons I haven't found anything that Id change. Publishing my message to several outlets from one location cant get any easier. Review Source Response from SOCi, Inc. November 8, 2019 Thank you so much, Chris! We're thrilled to hear that SOCi has boosted your efficiency! DL Dave L. manager Building Materials Used the software for: 6-12 months ### "soci review" February 21, 2020 3.0 Overall experience was lacking. Pros Provided a connection to facebook from our brick and mortar store Cons Did not connect enough with us to bring a strong presence into facebook. Most of their attempts were general and not store specific. Did not help to build our brand Review Source Response from SOCi, Inc. March 25, 2020 Hi Dave, We'd be more than happy to revisit your posting strategy and invite you to contact your CSM at your earliest convenience to do so. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.