Intuit

QuickBooks Desktop Pro


4.5 / 5
49 reviews


Average Ratings

49 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About QuickBooks Desktop Pro

Control your clients' payments with accounting solution that includes multi-monitor support, past due stamps, and more.


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QuickBooks Desktop Pro Features


QuickBooks Desktop Pro Reviews Recently Reviewed!


Great accounting software

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: QB Desktop Pro is great accounting software for a small business. It is easy to navigate and there is no shortage of options to customize it to make it work just right for your business. If you ever want to know how to perform a certain task in QB, I've found that a quick Google search will yield very helpful results, and it always ends up being very easy and intuitive.

Cons: With my particular version (QB Desktop Pro 2017), the program crashes when switching between companies. You have to fully close out of one company, wait for the automatic backup to complete (if applicable), and only then enter your password for the next company and login. Even then it still sometimes closes out. If like me you only have two companies (or one!) and you rarely switch between them then it's not a big deal, but it would be very frustrating if you're switching between multiple companies many times a day.

Overall: The overall experience has been great. QB helps keep our financials well organized, and I would definitely recommend this software to anyone, small business or large.

Vendor Response

by Intuit on August 31, 2018

I'll exhaust my resources to ensure you can seamlessly switch between companies, Genevieve. When it comes to crashes of any type, a great place to start is with this Community-hosted overview: community.intuit.com/articles/1460106. It tackles causes of a crash, as well as solutions.

While I always suggest making backups to safeguard against data loss (community.intuit.com/articles/1460106), I also encourage you to explore the Community space a bit more. Search for any specific error codes you may see before the system closes out, as this multi-function Q&A space is a comprehensive troubleshooting database with fixes penned by the engineers themselves.

Have a lovely weekend ahead, and keep up the great work at San Diego Vacation Rentals and Realty Consultants!

Jess, The QuickBooks Team

We love it - when it works

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: It's a real workhorse and it does everything that we need it to do in the realm of accounting and payroll for our small business.

Cons: Customer service is Very bad. We upgrade every year, but we spend at least 4 or 5 hours two or three times on the phone until they get it right. We have three user licenses and five computers (some users have laptops), and somehow the company file gets inaccessible and other problems keep returning. One person did something to one computer and it never worked right again, and they actually told us on the phone that they don't guarantee that what they do remotely isn't going to screw up the computer. We're in the middle of another "upgrade" right now, and again, they've managed to screw up the network. We host our company file on one computer, and all the other ones have to access it there, yet they installed the new software as "store file on this computer" for all of them yesterday. Today, we're on the phone (going on three hours) again, this time to undo all the screwups from yesterday. NOT pleased. Also, now we have to save the accountant file to media and hand deliver b/c the file is "too big" and the only way to solve that is to compress all the old data, which we need to be able to use frequently. Not happy with the customer service.

Overall: I personally did not choose this software and would readily change to another software if it was my choice.

QUICKBOOKS PRO IS THE WAY TO GO

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Setup is so easy and efficient. Once you have your account information entered you log in and you're set to begin entering your customers/vendors/accounts. As you create them it's simple to sync them and enter payments all within the ease of clicking a button.

Cons: The first time of backing up the system was a bit of a challenge as I couldn't find the file on my computer; however, I do believe that was a personal fault of mine and had nothing to do with the program itself.

Overall: It has made it a lot easier to keep track of the progress of the business. We can monitor the customers invoicing, their payments including methods of payments, dates of payments, as well as dates of services and what services were conducted with the codes that were readily available to be put to use. This is ultimately going to make the business a lot more valuable as we will be able to calculate the gross and net values produced by the business for any given season/month/year from now on; and when the time comes for retirement we will have a hard copy to show what the business is valued at.

Vendor Response

by Intuit on August 13, 2018

Thanks a ton for taking the time to leave us your review, Melissa. Your comments are affirming to come across, as I loved reading QuickBooks is helping Lowers HVAC continue to grow. We're proud to be backing you and your team, and I know just where you can go should you ever have questions.

When you get a chance, explore our Community forum space a bit. This live Q&A space doubles as a troubleshooting library, and a perfect example of what you can find there is this article on system backups: community.intuit.com/articles/1436816. Even though I'm confident you're a pro at backups by now, the article above highlights what the Community has to offer.

Delighted we're doing our part to keep you on track. I'm wishing you continued business success, so when the time for retirement comes around, you'll have nothing to do but celebrate.

Jess, The QuickBooks Team

Quickbooks is the way to go!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Quickbooks is user friendly and the easiest way to maintain your books for yourself, your clients, and your accountant.

Cons: It is slowly becoming antiquated with technology. If you can afford to do Quickbooks online; that is the way to go.

Overall: I manage multiple companies and all of them but one use the online version. For the one that does not pay for the monthly subscription, I use QB Desktop Pro. I love having the option and would recommend it to anyone starting out in a small business or tight on expenses. I would also recommend the desktop version if you do not have a lot of transactions going on. It is a great value overall.

Vendor Response

by Intuit on September 17, 2018

I'm delighted QuickBooks is delivering the feature-set you and your clients deserve, Tracy. They're lucky to have you, and we're proud to be backing you guys. With this said, we strive to deliver the most state-of-the-art software on the market, regardless of what versions you're using. For this reason, could you let me know what parts of the Pro software seem antiquated with technology (QBCares@Intuit.com)?

That's my inbox, and I'd love to forward your comments to the developers directly. We roll out a new Desktop generation every single year (https://community.intuit.com/articles/1749284), and your suggestions are appreciated. We use your comments as inspiration for what's to come next, so thanks in advance for sharing the specifics.

Should you have any questions in the meantime, I encourage you to reach out to the product experts in our Community forum. This multi-function space hosts the article above, so post a question anytime!

Jess, The QuickBooks Team

QUickbooks desktop easy to use

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a great product for managing a business yourself. Quick to learn and easy to understand. Good integration with other programs such as time tracker and co-construct.

Cons: The reporting is not robust enough to get detailed financial information. Job Costing is a challenge and the time tracking and employee costs features are not designed to work well with job costing.

Overall: I have been using Quickbooks desktop for 15 years and have been very happy with the evolution of the product. One of the more stable business programs I have ever used.

Vendor Response

by Intuit on November 15, 2018

Hi Lynn. Your 15+ year loyalty to QuickBooks is valued, as is your review. I'm thrilled you had the chance to watch the program evolve. With this in mind, it'd be my pleasure to forward your suggestions to the Development Team. Your ideas power the innovations rolled out, so thank you for sharing them. In the meantime, there's a ton of insights to help simplify job costing, time tracking, and employee costs.

I encourage you to explore the Community database/forum. I'll link some excellent guides below for each of the Cons mentioned. This one discusses making reports more robust: https://community.intuit.com/articles/1764375. An overview of job costing is here (https://community.intuit.com/articles/1764675), and you can better track time and employees by adding custom fields to associated invoices (https://community.intuit.com/articles/1769588).

Wishing continued success to you and Langkuhn!

Jess, The QuickBooks Team

Ability to track finances .

May 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Helpful to be able to use the "class" function to track multiple business lines in one P&L statement. The desktop version is so much better than the online version because you don't have to wait for the internet to load after every click (processes much faster) and you don't have to always be connected to the internet to use the software.

Cons: It feels somewhat archaic and doesn't have a sophisticated enough invoicing process for things like monthly contracts, etc. so I have to manually email hundreds of invoices a month.

Overall: Track all our income and expenses in order to produce monthly financial statements, keep up on accounts receivable, keep track of accounts payable, etc.

Vendor Response

by Intuit on May 10, 2018

I'm pleased to hear how the Desktop software is able to keep you on top of your finances, Jimmy. With time equaling money, I have some information that could save you some. In QuickBooks, you can setup what's called Memorized Transactions, meaning emails automatically sent for you. I have an article that goes over creating and modifying them: https://community.intuit.com/articles/1502201-create-and-modify-memorized-transactions. If there's anything you need, we're only a question away. Sean, The QuickBooks Team.

Pretty Amazing Software

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software can be used by ANYONE; professionals, first time users, CPA's

Cons: current versions stop being supported after 2 years - thus forcing you to upgrade and pay more

Overall: This software is pretty amazing and can be used by anyone

Vendor Response

by Intuit on August 17, 2018

Hi Michelle. While our products are fully supported during their three-year lifetime, we want to ensure you guys receive the most feature-laden, secure, and state of the art software on the market. Our Engineering Team actively works to roll this out, but I want you to have all the background you deserve into why upgrades occur.

This FAQ is an awesome place to start and is hosted by our Community article database: community.intuit.com/articles/1501193. I encourage you to explore this space more when you get a chance, as well. It doubles as a Q&A forum, where you can chat with QuickBooks reps or connect with other small business owners.

The linked article uses our most recent upgrade (2015) as context but has viable info at the bottom about what cost-efficient options return customers have when purchasing the most recent Desktop service.

We're proud to be backing Belfay, so please know that we think you and your team are pretty amazing, too!

Jess, The QuickBooks Team

Quickbook Desktop Pro

Sep 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is fairly easy to use AFTER you learn its ins and outs. It is true that you can write checks and pay almost everything online, after you set up accounts, etc.

Cons: UNSTABLE, especially after updates. All of my data would have been lost if I had not had duplicate backups.

Overall: My year to year tax reports and interaction with my accountant are my best experience with QB Desktop Pro

Vendor Response

by Intuit on September 11, 2018

Thanks a ton for your review, Gregory. I'd like to learn more about the instability you mentioned, as I'm here to ensure Pro is working as optimally as its designed to run. While creating a regular backup is always a brilliant idea, I also encourage you to check out this Community-hosted article on fixing unexpected behavior in our Desktop software: https://community.intuit.com/articles/1460106.

After you get a chance to work through the linked info, please feel more than free to email me directly (QBCares@Intuit.com). I have the expertise and visibility to help with QuickBooks crashes and performance issues, and I look forward to your message.

Jess, The QuickBooks Team

Much Better Functionality

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The desktop version of Quickbooks has much better functionality and you have the ability to control a lot more than with the Online version of QuickBooks.

Cons: It's a little antequated looking. It's not as easy to access as the Online version.

Vendor Response

by Intuit on December 10, 2018

As with any new software or program, there's always a learning curve. However, I'm here to make sure that curve isn't so steep. The two programs are very similar, but it's the layers of customization that the Desktop version has that sets it apart. Should you have any need for assistance, I encourage you to check out the QuickBooks Community website, or send me an email directly, any time. The Community site is a social space where customers like you can ask questions and discuss all things accounting and QuickBooks. You can find that site here: https://quickbooks.intuit.com/community/US-QuickBooks-Community/ct-p/community-us
If you feel more comfortable emailing me directly, you can reach me at QBCares@Intuit.com.
Thanks again for taking the time to let us know how everything is going!

Clay, The QuickBooks Team

Quickbooks For Non-accountant owners

Nov 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Many of the features of quickbooks desktop pro are intuitive. For many small businesses, its as easy as writing checks and making deposits. Check writing, receiving money, billing, collecting money from customers, entering bills and paying them, are all some of these features that are very helpful.

Cons: There is not much I dislike about this software, but my only suggestion would be making it easier to use for companies with large and varied inventory.

Overall: Overall, I highly recommend QuickBooks. Have been a loyal user for many years and will continue to be so in the future.

Vendor Response

by Intuit on November 21, 2018

I appreciate your review, as well as your suggestion about enhanced inventory. Please know there's a wealth of tools to help you along the way with the functionality Pro provides now, and the Community is an excellent place to explore them (https://community.intuit.com/articles/1767960-set-up-advanced-inventory). Since this troubleshooting database doubles as a Q&A forum, you can also reach out to other business owners for additional tips.

With this said, it'd be my pleasure to forward your ideas to the Engineering Team. They use your suggestions as inspiration, so let me know how the needs of a large inventory can be better met (QBCares@Intuit.com). This way, I can forward them your specific vision directly.

Here's to you as a loyal member of the family, and many more years to come!

Jess, The QuickBooks Team

Quickbooks Pro - contractors review

Nov 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used Quick Books products for aver 20 years. The new versions are great. Our accounting team uses it for A/P, A/R and time card management. We use a project management product that merges time cards, then QB exports the info to an off site payroll company. Our team only needs to enter some specific job information.

Reports and taxes are as easy once you get your format complete. Making weekly meeting info a snap.

Cons: For us there are only a few cons, the memorized report function is great, but with the name so long for the reports. It would be great if the memorized reports could be listed in a folder for each project.

Overall: Great, after 20 plus years of QB usage it is easy to get the report needed for just about any category of question. Either a labor cost report or a labor hours report, you can get it out of the data base quickly!

Quickbooks Pro desktop review 2018

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use, many reports to choose from.

Easy back up.

Cons: it is a bit expensive to get started.

I have not had the best luck with the customer support side. But, there are people certified in Quickbooks that are easy to find and very helpful.

Overall: all in all it is a good software program for bookkeeping.

You can easily access reports and get a snapshot of your business.

Vendor Response

by Intuit on November 26, 2018

Hi there, Bob. I'll see to it you always get the customer support you deserve when reaching out. There are certified product technicians on the official Facebook (Intuit QuickBooks) and Twitter (QBCares). I encourage you to find them there, as they'd be more than happy to help. As an added benefit, they're easy to reach M-F from 8 a.m. until 10 p.m. EST. Furthermore, this option is free of charge.

All the best to you and Rainbow Home Care Services!

Jess, The QuickBooks Team

The program is a great program for any business. It is very robust with many options and features.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Has many options and features. It walks the less experienced opertor to walk through questions or ask for help and gets you through the program.

Cons: It might have too many features for an inexpirienced individual to deal with. After a few years the data file gets a bit large.

Vendor Response

by Intuit on May 22, 2018

That's really great that QuickBooks was complex enough to handle your business needs, and intuitive enough to get you familiar with using the program. Thank you for taking the time to let us know how the software impacts your day to day. When you need a little extra help with your data file follow this link: https://community.intuit.com/articles/1502333-resolve-quickbooks-desktop-performance-issues-identify-types-of-performance-problems. Sean, The QuickBooks Team.

Easy way to organize tax books

Nov 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use and helpful for you to manage your business with a wide variety of functions ideal for different types of financial reports. QuickBooks Desktop Pro has tools to help manage and stay up to date of financial data such as advanced statistics. Very user-friendly overall.

Cons: QuickBooks Desktop Pro can be very annoying. Even if your email and password are saved, it will still take it to another screen to fully login. The program can also crash a lot. There should be an easier way to create and save backup files. Generating and sending invoices is more convoluted than it should be.

Have used and relied on this product for many years to run my business.

May 08, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Within Intuit's QuickBooks product, the features are very streamlined. It offers most of the modules needed to effectively run a business, and in a way allowing for adding, or not utilizing, based on need.

Cons: Contrary to the company name, the product is not always intuitively easy to use. And the sales-orientation of the company coming right into the moment by moment usage of the product can get a bit annoying.

Overall: Help with running business - keeping books, payroll, etc.

Vendor Response

by Intuit on May 11, 2018

Thanks for your years of support, Laura. It's thanks to loyal customers like you that we're able to develop QuickBooks into what it is today. Since our Desktop software is frequently updated with new features, it can take some time to get familiar with it. It sounds like you have a good handle on the software. However, if you ever run into anything unexpected or want to get more familiar with a specific program feature, I'd encourage you to give our Community articles a look over (https://community.intuit.com/quickbooks-desktop). It's also possible stop certain messages and reminders from popping by performing these steps:

1) Log in to your company file as the admin in single-user mode.
2) Choose the Edit menu and select Preferences.
3) Select Service Connection from the left and then click the Company Preferences tab.
4) Clear the checkbox Allow background and downloading of service messages.
5) Click OK.

Have a great business year!
-Kristian, The QuickBooks Team

Capterra loader

Quickbooks Pro is easy to use

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once the software is setup to use for your business needs it remembers what has been done previously and will help fill out the forms you use to enter information into the software. Retrieval of previously entered forms is quick and easy. Payroll taxes can be completed and electronically filed. corporate taxes can be filed electronically also.

Cons: I sometimes have had problems with payroll liabilities getting mixed up. A phone call to tech support can easily rectify the liability listings.

Capterra loader

Quickbooks

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using QB desktop pro for about 8 years in our corporate offices. It scales well for our business and tracks our things easily. We can send a copy to our accountants for updates and modifications and when they send it back it integrates easily. Reports can be a little inaccurate as it does not handle accrual super well but we have worked around that to make it perfect for our needs.

Cons: As above - the handling of accruals is not as good as we would like

QuikBooks is the choise for my non profit

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: QuickBooks is very functional for my small non profit. It was easy to learn and I can do all my book keeping with it.

Cons: For my old laptop it was rather time consuming to wait for it to open, but my new laptop has more power and the problem does not persist.

Vendor Response

by Intuit on September 20, 2018

Thanks for taking the time out to review. We're thrilled to be by the side of your non-profit, and I'm delighted QuickBooks is delivering the functionality you need. While a new computer seemed to fix the issue with a slow to open company file, rest assured we have a wealth of support outlets when you run into software issues. Our Community database is a prime example, and this article on tackling Desktop performance issues is hosted here: https://community.intuit.com/articles/1502333.

Even though you've got it covered, I want to stress we've got your back. We strive to provide the tools you need to keep your bookkeeping in order, so explore the wealth of other time-saving workflow tips anytime.

Jess, The Quickbooks Team

Lots of features !

Sep 15, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Have a ton of features ! Way better than the online one ( not sure why Intuit keeps pushing that)

Cons: My business usually have hundreds of Email to be sent to various customers. Currently you have to do this manually on QB desktop . We ended up subscribing to a thirdparty app (PayorCRM) to solve that problem

Vendor Response

by Intuit on September 19, 2018

Thanks for this review, Adam. Please know we work hard to develop software sets that will meet the needs of different business types. With this in mind, it'd be my pleasure to pass your feedback about more in-product flexibility for emailing your customers. Your comments are appreciated, as we default to them when deciding what enhancements will come down the pipeline next. I'll forward your comments to the engineers now, so rest assured that when you speak, we listen.

In the meantime, please know you can find a ton of tips to streamline your workflow in spaces like our Community (https://intuit.me/2rJQ95o), so check it out anytime.

Jess, The QuickBooks Team

Capterra loader

Easy to use Accountign Software for Auto Brokers.

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quickbooks Desktop Pro lets us manage our client and dealership database efficiently.

Accounting is a critical part of business. Timely payments should be made to agents and I LOVE that it reminds me through the calendar when bills and commissions are due.

Cons: The user interface and colors has room for improvement. The icons are a bit dull but still its features make up for this.

Overall: Having this gives us timely financial status and makes efficient payment and collection a breeze.

works great for the business

Jun 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: this program is very simple, clean and user friendly. I just recently got trained on it and it was so easy. Also have good support when needed

Cons: Is a very huge/large system, i most likely dont utilize every part of it, but it is worth the money you spend for it

Vendor Response

by Intuit on June 18, 2018

Hi Alex. I'm here to ensure you get the most out of your system, regardless of the size. I'm thrilled you find the program to be so user-friendly, which means the only way to go is up! Because QuickBooks is a system and every part works seamlessly together, the next step is learning how to maximize your utilization. To gain more insight into this, I invite you to join in on the QuickBooks conversation at https://intuit.me/2rDBlWL. Our weekly Webinars are hosted by experts, who will gladly answer any questions you have. Thanks for your comments, by the way. Hoesly Eco Auto is lucky to have a secretary as thoughtful as you!

Jess, The QuickBooks Team

Love it

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It stays up to date on all tax changes.

Cons: Sometimes hard to figure out the budget process and setting up employees.

Overall: Been very satisified and trust it completely.

Vendor Response

by Intuit on October 26, 2018

Hi Dana. Please know how proud we are t be backing Leoma Baptist Church. I loved reading that we're doing our part to keep you up to date on taxes, so rest assured we've got you covered when it comes to budgeting and set-up. We created our Community database space for this reason, and you can explore it anytime at https://intuit.me/2rJQ95o.

Jess, The QuickBooks Team

QuickBooks -- Great for Business

Dec 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I liked most about the software for QuickBooks is that it prompts you through the steps of receiving a payment. When I create an invoice for a customer it then leads me to the page where I can "Accept Payment" and directly tie it to the invoice I just created. It also is very user friendly by saving my customer's information so I don't have to re-enter it over and over again if they are repeat purchasers.

Cons: I think the software could have more intuitive video tutorials. Maybe I just missed it, but as far as I know if I want a video tutorial I have to go to YouTube. They do have great "help" guides that have set me straight when I was confused, so by no means is the software just leaving customers to figure it out on their own. I am just a visual learner with limited time so videos would be very helpful for me!

Overall: I have a great overall experience with QuickBooks Desktop Pro. Ever since I invested in the software 5 years ago, it has made accounting easy for me as a sole proprietor, easily syncs with my tax accountant's software QuickBooks software, and is fantastic at quickly putting together the reports I need!

Good program to run a business

Apr 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A good program to process estimates, invoices, payroll, accounts payable and other needs. The automatic updates are helpful in keeping my tax rates accurate.

Cons: It does not allow the ability to assign a customer job name to an amount reimbursed to an employee when they purchase an item for a specific job through payroll on their paycheck.

Overall: Keeps all facets of running my business organized

I'm sorry I ever left you

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Inutive. Reports applicable and easy to interpret. Make a mistake?... Easy to find and fix.

Cons: Upgrades. My employees hate upgrades. Probably just cuz they just learned the last version.

Overall: Been great for 15 years. Made the mistake of trying another records program that was "compatible with Quickbooks". Last 3 years has been an accounting nightmare. I dread December 31.

I love QuickBooks desktop. I've used it for years and it's been easy and dependable.

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the software is really easy to use. Everything is very intuitive and navigation is easy.

Cons: I never much cared for the customer service. I always found it difficult to get through to someone and get my questions answered. Thankfully, I never had many.

Overall: This software kept my accounting records flawlessly. It was always easy and intuitive to use.

Excellent software for small business bookeeping

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive design that allows you to access most features with a click or two. Extensive reporting and integrated payroll with direct deposit and e-file feature for tax forms

Cons: Having to upgrade the software every few years or otherwise it will not be compatible with new Payroll releases.

Overall: Keeping our company accounting and payroll in house.

So many features

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I can download the financial statements and sort the data any way I want

Cons: Payroll can be a little complicated to set up

Overall: I have large and small clients and QuickBooks Desktop Pro fits them all. Whether they have payroll or not, need the fixed asset system, or items for each invoice, I can customize the setup depending on their needs.

Desktop Pro Review

Dec 28, 2018
3/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It's a very easy to use accounting software system. It allows you to memorize transactions so you don't have to enter an invoice every month. You can set up vendors with a default accounts payable account since you're usually purchasing the same items from the same vendors. You can add payment terms whenever the term you need isn't listed.

Cons: When you download bank transactions it doesn't always enter the transaction in the system. When you try a second time it duplicates the transaction. (I think this is a bug they haven't worked out yet.) It has a default bank for payments and I have to remember to change the bank when writing checks or entering deposits.

Overall: It is so much better than QuickBooks Online. It never loses a transaction and you can generate any number of reports at month end. You can always do comparisons with the Profit and Loss statement from last year or any other prior year. You can also print charts which are helpful for non-financial people.

QuickBooks is a great product to organize your small business

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money

Pros: QuickBooks when you have a questions is usually easy to find information online regarding a question or problem.

Cons: QuickBooks software now required every 90 days to alter your login password which I feel is a nuisance.

Easy to use, good price point, but lots of add-ons.

Jun 14, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It is easy to use and conduct business, it is also nice to order finance/office supplies from the company that makes the software.

Cons: Lots of add-ons and additional fees to have true automation between bank and business. Also, Intuit pushes its online product hard with ad within a paid product.

Accepting credit cards within the software is only good for Intuit's credit card service, so it would be nice to hook into larger providers like Authorize.net or larger bank solutions.

It would also be nice to see it support crypto currency and other currency as we are moving to a global economy.

Slow at adding in features that are easy to add, but they seem to keep things back to sell the next version.

Overall: There are better things out there, and not all of them are online. Stop trying to force me into your public Quickbooks online product. My financial data, my money, and none of your business to sell my data.

How Quick Book is useful for the Business as Stand Alone Accounting Software

Jan 12, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This is quite good and helpful stand alone accounting software for the small and medium size entities who is really looking for an accounting software for his company unless he does not have adequate resources to purchase total integrated ERP solution. This is user friendly and simple software which can easily use to its users after quick and simple training.

Cons: This software is not suitable for the businesses which are having complex business processes and specified business models so it is very least applicable for the same quite big and complex businesses.

Overall: Our Company uses this software before we introduced ERP solution. So it was fantastic time that we have used this. The user training and customer support was very good and using this software requires simple understanding over the business functions such as Finance, Inventory,Purchases so on.

Intuit

Dec 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a reasonably price option for small businesses to use for their finances.

Cons: It can be outgrown ... which is where we are presently.

QuickBooks desktop pro works for every day business accounting needs and personal accounting needs

Apr 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: QuickBooks Desktop pro can be used for every day accounting business needs. There is literally a function for everything that you can think of.

Cons: There's nothing that I like least about QuickBooks desktop pro Maybe it is a little bit pricey but is well worth it.

Quickbooks Pro

Nov 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I think this is great software for individuals in small business.

Cons: Some of the accounting specific functionality is lacking, especially when doing journal entries.

Overall: I have used this for a number of years with a business with around a $7 million budget. That said, due to some of the limiting factors I'll probably look for another product as we continue to grow.

High quality, but needs to be backed up

Apr 11, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Quickbooks desktop is powerful software and has many capabilities, depending on what level of subscription you have.

Cons: Your files must be backed up regularly, which is why I switched to Quickbooks Online. I also didn't like having another tab at the bottom of my screen, when I pay attention to the ones up top more often.

Great for the busy entrepreneur and easy prep for tax time.

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the integration of bank account and categorizing expenses. It let me customize different categories for specific deductions and expenses.

Cons: The software itself was great but customer service was hard to get a hold of and not very helpful once chatting with them.

Great for a busy entrepreneur! Helps to stay organized!

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it syncs bank accounts and imports information. It also categorizes purchases and remember purchase trends.

Cons: Customer service was always a 30 minute plus hold and sometimes the software would freeze, rebooting would take forever.

Great product for keeping expenses organized

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked that I was able to keep all my expenses in 1 place and link to my bank account! It is very user friendly!

Cons: I did not like, how hard it was to get customer support to help me. That was very frustrating and hold times were long.

Solid software

Nov 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to learn and adaptable to different bookkeeping needs.

Cons: I didn't really have any complaints, but Quickbooks Enterprise turned out to be a better for four our business

Vendor Response

by Intuit on December 04, 2018

I'm delighted you found the best version for your four businesses, as that's why QuickBooks offers a variety of software. It's always good to read the program was easy to adapt to your needs, as well. Should you ever have questions or need anything, I want to ensure you know a helping hand is just a message away. There are product experts on Facebook (Intuit QuickBooks) and Twitter (QBCares). They have the tools to assist you, and are available M-F from 8 a.m. until 10 p.m. EST.

Jess, The QuickBooks Team

QuickBooks Pro is an essential tool for any business. It is reliable and accurate.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: As mentioned above in the previous question, I like MOST the reliability and accuracy of the program.

Cons: What I like LEAST is it that the program can sometimes open slowly. I realize it's only because the program is so big, and full of information, but it requires a little extra patience.

An Old Classic

May 04, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: This software is so robust, a must for an small business really. It has so man features and functionality.

Cons: It is quite complicated to use. You definitley need to learn by doing..and doing...and doing. Other than that, top notch software.

I use this for my small business accounting

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's easy to use and I really like the income/expense reports I can pull up quickly and easily to see what my profit is.

Cons: I don't like that they're constantly upgrading and stopping support on some of the earlier versions.

Capterra loader

My go-to Bookkeeping software for businesses in all industries

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use, reasonably priced, with advanced functionality and reporting fo those that need it.

Cons: Not cloud-based. They do have a cloud-based solution, but it doesn't have near the functionality that the Desktop version does.

Overall: The rep I talked to initially was really helpful-unfortunately, the inbound sales team seems to know more than the support I worked with after the fact. Lots of miscommunication and I wound up having to figure things out myself. Luckily, the software is intuitive and easy to use and pretty much any accounting/tax company will be able to help with your books, since Intuit is so widely used and supported.

I just dont like QB

Apr 05, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It will do all of your accounting, banking, payroll and inventory that's needed. Desktop has cleaned up its user interface and streamlined some things for a smoother feel

Cons: Its full of bugs and kinks that just never seem to get fixed. Sometimes updates run. Other times they hang and timeout.

User interface improving, but I think they've clearly switched their focus to online version

Sep 25, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I prefer one-time costs rather than ongoing monthly expenses whenever possible. Therefore, for me, this is better than the online version.

Cons: It's slow, bulky, and not very modern interface.

The quickbooks I know and love, just better

Apr 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: An updated version of quickbooks to be used via desktop allows for even more functionality and uses for small business

Cons: It takes up a bit of space on my already crowded computer, but I can't be too upset since it's all my own data. It was a bit buggy at first, but an update cleared that up.

I have used this for a few years to accommodate some of my clients. I'm not thrilled with it.

Jul 10, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is easy for people to use. It is somewhat intuitive when it comes to identifying how to enter information.

Cons: It has very limited choices for reports and, what is there, is not customizable in a useful way. It is almost too simplified.

Reporting from Desktop is terrible

Dec 14, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I do like how it is more powerful than the online version. You are able to do more and create more powerful reports.

Cons: The reporting and api is really bad. They don't integrate with other providers, they close off their reporting and make it very difficult to use other tools with it.