# Katabat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Katabat Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more.

Source: https://www.capterra.com/p/173918/Katabat/pricing

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# 

 Katabat Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Katabat

## What is Katabat?

Katabat is a complete end-to-end omni-channel debt-collection platform. From strategy to delivery, Katabat enables a truly customer-centric approach. Customize messaging, tone and settlement offers, delivering the right message through the customers preferred channels. Smart out-of-the box pre-trained machine learning helps you collect more, faster. Fully compliant, highly secure, trusted by major lenders.

## What is Katabat used for?

[Debt Collection](https://www.capterra.com/debt-collection-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4999.99

Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Katabat

4.7 (11)

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$4999.99

Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (11)

Ease Of Use

4.5 (26)

Value For Money

4.8 (9)

Value For Money

4.3 (26)

Customer Service

4.8 (11)

Customer Service

4.4 (26)

## Katabat alternatives

[4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/173918/Katabat/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Katabat 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Send automated reminders and notices to clients on overdue payments

Searchable database of information about loan borrowers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Schedules callback times

Manage contact details and communication with clients

For third-party collection agencies

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Manage, organize, and store contact information

Alter the layout and content of dashboards

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Pre-made examples and templates for emails

Store, manage and track all forms in a centralized location

Create, design and modify the flow and processes of tasks in a project

Information, data and reports that are being tracked over time

For first-party debt collectors

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and handle various international currencies

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Allow customers to make a partial payment on an invoice and track remaining debt

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Manage plans with a set payment schedule that help customers pay outstanding debt

Analyze and gain insights into data in real-time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage, record and track all business exchanges in form of money and its related interactions in the system

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (11)

4.8

Based on 11 reviews

## Pricing

Value for money

4.8 (9)

Basic

$4,999.99

Per Month

Value for money

4.8 (9)

4.8

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (11)

4.8

Based on 11 reviews

## User reviews

Overall rating

4.7

Based on 11 reviews

Filter by rating

5(8)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PF

Patricia F.

AVP Customer Assistance

Financial Services

### "Partner Review for TD "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 27, 2021

great working relationship, great team; user friendly platform and very flexible

Pros

ease of use for team

Cons

cost for small changes can be high

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CE

Chris E.

Sr. Manager of Business Management

Banking

### "Empowering clients through effective and agile solutions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2021

The software is highly adaptable and end user friendly. Easy integration with up/down stream systems. Strategy Engine is superb. The Katabat team are professional, solution and client oriented, and great people.

Pros

Easy use yet effective strategy engine. Infinite Workflow Management capabilities. Comforting and flexible governance controls. Best in class product support and initiative delivery team.

Cons

Adaptability to changing accessibility WCAG standards.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TF

Tom F.

SVP - Default

Financial Services

### "Solid, industry leading product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 23, 2021

Overall very strong partnership and great service from the Katabat team

Pros

The strategy and workflow modules enable heightened control and execution of outreach strategies.

Cons

Alerting and oversight features have been improved since launch

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Phone Representative

Medical Devices

### "Very functional!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2018

Pros

This software is awesome! we use an AI system to help us contact patients which then forward those calls to us and we are able to help them better and more efficiently. This system has helped our company grow and be more efficient.

Cons

This software is pretty great, we don't have problems with it so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager of Collections Strategies and Reporting

Banking

### "Great software! Very easy to create strategies and flows with this very flexible system."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 27, 2018

I've found the team at Katabat to be extremely responsive, friendly, and professional. They've been excellent partners and I'd be pleased to recommend their services.

Pros

I liked that you could run multiple strategies side-by-side independently from each other. Many other applications on the market allow only a single waterfall treatment. Katabat lets you run as many as suits your needs, making it very flexible.

Cons

There isn't anything I didn't like, but there probably is some opportunity to improve basic reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tyler R.

Senior Manager Long Term Care Claims

### "I used the Debt Management platform at a previous employer and was extremely pleased with it all."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2018

One stop shopping for my collections reps. Instead of searching several out dated platforms, this product allow them to have all the information at their fingertips. Production and overall associate morale increased drastically.

Pros

The entire process could not have been smoother. From the writing of the business requirements, testing, training, implementation, on going support, troubleshooting, IT, everything was extremely efficient and effective. The post roll out support was second to none. The Relationship Manager was always available and readily willing to assist in any way, but he was not the only one. Everyone from the President to the trainers made me feel like I was the only customer on the books.

Cons

The only drawback was one my Company's side. They did not tap into the true potential of the product and all the services they provided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Kelly D.

SVP, Mortgage Servicing and Default

Banking

### "Detailed requirements gathering, efficient deployment and met business objectives."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2018

Reduction in loss rates, operational costs, errors. Improvements in customer satisfaction (NPS) and agent ramp time. Better adherence to ops policy and compliance.

Pros

Straightforward integration with multiple legacy systems and easy for operators, analysts and agents to learn and ramp up to produce results. Powerful strategy engine that works across the customer life cycle. As a top 20 mortgage lender/servicer, compliance was an important factor in our decision to purchase and the platform delivered on each challenging requirement we presented.

Cons

Not necessarily a bad thing, but the platform is incredibly powerful. This means strategists and operators need to challenge themselves to not just do what they always done. The power of the platform is using it to also test new ideas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jamie H.

Senior Business Management, Specialist

Banking

### "Great product. Relevant, agile, adaptable. Katabat is very client centric! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 1, 2018

Higher contact rates, consistent strategy results, operational expense reductions, loss mitigations.

Pros

The product is highly adaptable, but easy to use. The easy of use does not limit the potential and power of the solution, most notable, the strategy engine.

Cons

Katabat only con is on the roadmap, which is WCAG AA+ standard. The continual releases of features always proactively addresses the need of features as the industry evolves.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VN

Vilay N.

Purchasing Director

Banking

### "No features are missing. All functionalities are there. Intelligent machine"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 27, 2018

Gaining Time. Manage better humanitaire resources. Instant support.

Pros

Efficient bridge between Collection and CRM solutions. Responsive after sale service. Competitive flat fee

Cons

Too much solutions for non experienced user. Implementation fees are high but negotiabable based on business volume

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Syed A.

Head of Customer

Law Practice

### "Fantastic cost effective solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2018

Pros

I have used the Katabat solution in 2 organisations in Australia and found it both times to be a very effective tool for managing both collections and customer lifecycle. The interface is both easy and simple to use as well as backend changes in the system can be done quickly.

Cons

None that I came across in my time using the software from both my front line staff as well as team management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/173918/Katabat/reviews/)

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