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Tailor Brands

Tailor Brands

4.2 (295)
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What is Tailor Brands?

Tailor Brands is a revolutionary business-building platform that simplifies every step of starting, managing, and growing a business. With a comprehensive all-in-one solution that connects all the tools needed to build a successful business and provides personalized guidance on how to effectively utilize them. From LLC formation, obtaining business permits and licenses, to crafting a unique brand identity and online presence - Tailor Brands has it all in a centralized and connected experience.

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How much is Tailor Brands?

Starting From:
$3.99 Per Month
Pricing Model: Per Feature
  • No free trial
  • No free version
Pricing Details (Provided by Vendor):
Pricing is available on a monthly subscription, starting from $3.99.

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Key user insights about Tailor Brands

Based on of verified reviews collected between June, 2019 and August, 2024
avatar 1

Customer service

Based on 77 reviews
Users have mixed feelings about Tailor Brands' customer service. They appreciate the helpful and fast responses, with many noting that the support team was professional and assisted them in resolving issues quickly. However, some users are frustrated by the lack of customer support lines, poor service quality, and pushy sales tactics, which have led to dissatisfaction and challenges in getting the necessary help.

Logo creation

Based on 72 reviews

Users find Tailor Brands' logo creation tools highly effective and user-friendly. They enjoy the variety of templates, customizable options, and the ability to create professional logos quickly. Many reviewers highlight the all-in-one platform that allows them to manage multiple branding aspects, making the process seamless and efficient.

Pros

  • What I liked most about tailor brands it was fast easy understandable reliable also when you reach out to the team they get back to you in a timely professional manner.

  • It was easy for me to do create my LLC without hassle. Then a customer rep call me to help me finish up the progress which was helpful.

  • Thank God for Tailor Brands. I couldn’t be happier with their quality services and affordable prices.

  • I needed a stylish, elegant and meaningful logo which will satisfy my customers' expectations, meet their expectations and will be remarkable, noticeable and professional enough.

Cons

  • They made a huge mistake just to get their sale and set my business up wrong and now I have to pay additional to fix and they’ve offered nothing. No refund or discount or additional services.

  • Also I find pricing can be confusing with the upsells and paying monthly or annually I have found has limited value.

  • They will auto bill you without any advice , no emails sending you any invoice or data about this charges.

  • They do not provide you with a phone number to call them (must be trying to hide).

Most Recent Video User Review for Tailor Brands

SEE ALL VIDEO REVIEWS
Video Review

Tailor Brands is the Best

5.0
Posted on December 11, 2023POSTED BY:

Meghann H.

Owner and OperatorRetail
Reviewer Source

Most Helpful Reviews for Tailor Brands

Alexandria B. avatar
Alexandria B.
Entrepreneur
Cosmetics, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 7, 2023

"Started my LLC with ease!"

Overall: My experience with Tailor Brands was amazing. I usually feel anxious when I feel out documents but since everything was so organized I was able to correctly feel each section out.

Pros: I loved how easy it was to start up my LLC. Each step was was categorized by section and I was able to go section by section to ensure that each step was completed. It was very organized and I loved how simple it was to maneuver.

Cons: I felt like I was called too much as opposed to emailed. I felt like everything I was contacted with about buying certain upgrades could have been communicated by email.

Verified Reviewer
Business Owner and Creator
Apparel & Fashion, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 13, 2023

"A starting guideline"

Overall: My overall experience is very positive. I feel that my business is safe and compliant with legal requirements and that I have legitimate documents available when I need to implement policies, contracts, ect. The ease of managing the website and my online store are SO VALUABLE. I'm so glad I saw an ad on instagram for Tailor Brands right as I was trying to figure all of this out.

Pros: The legal documents and website development features that Tailor Brands gives you are so easy to use and a weight off your shoulders. They take you through each step needed for your business, and some of which you didn't realize you needed until seeing it down the list they provide.

Cons: The customer service is somewhat limited in the answers they give, pointing you towards an email you may have received or towards a state phone number. But overall I'd say they are helpful.

Alejandro R.
ceo
Accounting, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
May 13, 2024

"worse company ever"

Overall: this company is the worse company, they are thief, 4 weeks and no LLC, they told me they put the application, I spoken to the Delaware Gov they don't have any application in file! they charge me another 558 dollars for a company i did not even register! they said it was a mistake, I'm still waiting for my money back! do not touch this company!!!!

Pros: this company is the worse company, they are thief, 4 weeks and no LLC, they told me they put the application, I spoken to the Delaware Gov they don't have any application in file! they charge me another 558 dollars for a company i did not even register! they said it was a mistake, I'm still waiting for my money back! do not touch this company!!!!

Cons: none is just a joke, they take your money and forget about you, they keep going around and around

Vendor Response

By Tailor Brands on May 19, 2024
We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team
Sean F.
CEO
Arts and Crafts, Self-employed
Used the software for: 1-2 years
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
May 6, 2024

"don't waste your money on tailor brands"

Overall: terrible. when I request a refund for the charges they weren't supposed to take from my account they offered a store credit instead, after I had already explained that I would never use their services again.

Pros: they create a false sense of security by scaring you into thinking there will be fines and penalties if you don't opt for their overpriced services. it felt easy at the time, I later realized that I could have done it all myself and been totally fine. at one point I actually got a letter from the secretary of states office warning of a scam they had just pulled on me.

Cons: I tried to cancel my subscription since they hadn't delivered the services I had been paying for, they charged me for an extra year before they closed my account

Vendor Response

By Tailor Brands on May 9, 2024
We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team
Tish A. avatar
Tish A.
CEO
Retail, Self-employed
Used the software for: 1-2 years
Overall Rating
1.0
Ease of Use
3.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: GetApp
June 22, 2023

"Owner"

Overall: Awful! they never really help me with my site, after paying them to set it up for me I had to pay some one else to put the content in. At first I was able to edit my site via my phone then all of a sudden when I log in to make changes or add a product it was acting like I had never had a site and to start over. When I contacted them to ask why? I was told to send them what I wanted to add and they would for me. Next when I went to edit my site via my PC the same thing happened. I'm not paying for what I already paid for. I have a website I can't edit. I have product that on the site that I no longer have but can't remove it. I feel like they are doing me this way because I'm 64 yrs old and I don't have anyone to help be. So they just took advantage of me, sold me something and left me to figure it out on my own.

Pros: Taking to [sensitive content hidden] they were fun.

Cons: There is no customer care via phone, and they are not very helpful when the do return your email. The only phone call you get is when the sales team wants to sell you something.

Vendor Response

By Tailor Brands on July 2, 2023
We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at contact@tailorbrands.com. Kind regards, The Tailor Team