# Page 2 | Drag Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Drag the right Project Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/173949/Drag/reviews --- Drag 4.4 (128) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Drag ## Showing most helpful reviews Showing 26-50 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EB Edward B. Photographer Photography Used the software for: 6-12 months ### "Unethical Practice" January 3, 2021 1.0 The app maybe good but their business ethics are shameful. Pros The software itself was ok but ultimately I decided not to carry on with it. Cons Buyers beware. My initial purchase was for a year upfront. After a few months I stopped using the software.... all fine. I did the trial, and thought I could get some use from it. Unfortunately that wasn't the case so I was not minded to renew. 12 months down and I get an email stating I have subscribed for another year with invoice details. Obviously I did not want this to happen, and what with watching my events business go up in flames thanks to Covid and all the implications that brings, the renewal date had sailed passed me. As soon as I got the email, I got in touch with support for a refund on the product as its no longer needed. Sadly, they have taken the money and are refusing a refund. No remorse, no sympathy. Utterly reprehensible. Review Source Response from DragApp February 8, 2021 Hi Edward, it's a shame to hear that you were not happy with our services. As communicated to you previously, Drag is a subscription business, which means that, unless the subscriber cancels the subscription before the end of the billing cycle (which has not been done in your case), a new billing cycle is automatically initiated. This is the standard model in software as a service and I'm sorry if it wasn't clear for you. Our terms and conditions are publicly available at: https://dragapp.com/terms. We are happy to support you with other enquiries. VR Verified Reviewer CEO & Head of Sales Internet Used the software for: 6-12 months ### "Great product & great support team" July 14, 2018 5.0 \- Streamlined workflow - Cost saved with reduction of other softwares - More transparency with the team - Better responses times to Customers with no lost exchanges Pros Drag has had a huge impact on mine and the teams' daily activity. It has meant we can remove tools which were contributing to a hefty sales stack and we will now use Drag and it's features to manage: - Sales - Customer Support - Project Management As fantastic as the product is, a big big win for me has been how responsive the team is. Not once have I experienced Customer Support like I do with Drag. Cons No big complaints from me. The team works hard to resolve any bugs and communicate this with me as a user. Review Source Matheus R. MBA Candidate - Class of 2018 Higher Education Used the software for: 6-12 months ### "FANTASTIC tool! Helped me to boost my productivity & efficiency and made my life so much easier" March 29, 2018 5.0 Pros What I like most about Drag is how it made my life much easier, and allowed me to become way more efficient and productive than what I was in my pre-Drag life. Bring able to organize my e-mails / tasks in different categories, in a SUPER visual friendly way, helps to me better focus in my priorities, keep track of my to-dos (completed and to be completed), and save a lot of time. Cons For work reasons I have to use both Gmail and Outlook accounts, and unfortunately I cannot yet sue Drag in my Outlook. But my understanding is that it is in the plans of the developers to extend the functionality to Outlook at some point. Review Source Stacy B. Owner Used the software for: 6-12 months ### "Stay organized and keep your calendar with ease." July 20, 2018 5.0 Organization, ease of use, quick visual cues and ability to see where things are. Pros Keeping me organized is a challenge and a necessary evil. I work for 8 different companies and have my own business. All of it needs organized quick, easy, and in a visually recognizable way. Drag does all of that ane more. Dragging cards/information from one place to another without having to learn lots of steps and organizing my inbox in a visual way has helped my organization. Cons It doesn't have all of the integrations I would like (yet), so I can't use it to my personal maximum choice of integration with other software I use daily. Review Source Eric Quinn H. Sales - Cryptocurrency and Blockchain Division Used the software for: 6-12 months ### "I have been using Drag for quite some time now and am really enjoying it." July 20, 2018 4.0 Pros I like that it allows me to create order out my inbox in a more robust way than just tags or folders and can be set up in a flow for the way that I work. My Inbox can get pretty unruly, so to have a tool that integrates into gmail and allows me to handle things where I spend most of my time is fantastic. It really takes the Gmail experience up to the next level. Cons I wish there was a mobile app so that I could carry the experience across my work environments, but I am assuming this is in the works and will be made available in the not too distant future. Review Source VR Verified Reviewer Senior Science Research Specialist Used the software for: Less than 6 months ### "This is a unique email organizer: you can categorize it, works like a planner and very minimalist. " July 26, 2018 4.0 efficient use of time and less stressful working on emails. Pros i love that it allows you to segregate your emails into columns/boxes per category. I have a lot of emails everyday and having it in categories makes working easier. The segregated result saves you time from looking for emails that you need or avoiding opening emails that I have already worked on. It has made the email more clutter-free, work efficiently in the morning and less cramming on those important tasks that sometimes gets lost on the influx of everyday emails. The app is also very accessible to users since it is already part of the chrome extension . You download it then voila! an organized email in an instant, everyday. The best part is that it can be categorized the way you do on planners: to do list, work -in-progress and done section. I am particular with mute designs. This app offers a very minimalist design which is easy on the eyes. It is also simple and easy to navigate that you don't need a walk-through. You can figure it out on your own. Cons It would be a good input if the colors of the border can be changed. Also, the current version is only web version. It would be a better deal if there is a mobile version. It only works with chrome. Review Source André P. Founder and Business Consultant Used the software for: 1-2 years ### "Been using it from the start and really helps my email management" July 22, 2018 4.0 Easy email management. Make to do lists and prioritize tasks straight from you email. Pros Light-weighted. Simple but great tool to manage your emails as "to do list" and prioritize tasks. You can turn in on/off on a click of a button. Cons As it is a fairly new software, some features some bugs appear here and there (nothing major) and some features are still in development. Review Source VR Verified Reviewer Digital Producer Used the software for: 6-12 months ### "Finally a way to tame my inbox" July 24, 2018 5.0 Pros Really love the how organised my inbox has become after installing the drag app. I can get a clear idea of the tasks that I need to work on and I no longer need to do double data entry like I used to. The UI is nice and clean too. New and great features are added often. Cons nothing at this point in time, I have had issues with some things in the past, but they have all be fixed with this latest version. And when I have had issues, the support team are friendly and reliable and they respond quickly. Review Source SW Sam W. Owner Staffing and Recruiting Used the software for: I used a free trial ### "Went for something else" March 16, 2021 4.0 It was ok. The support team was actually quite slow to respond and I'd already removed the extension and gone with something else before they came back to me. Perhaps if they were quicker to troubleshoot I would have stayed with the tool. Pros Great user interface and fairly intuitive tool. Looks really clean and well built. Quick load times. Cons I like to filter and archive emails A LOT. Annoyingly if you archive an email it disappears from the Kanban if you haven't asked support to switch this feature off. This was not clear and frustrated me, hence the switch to something helse. Alternatives considered [Streak](https://www.capterra.com/p/124465/Streak/) Review Source Response from DragApp March 18, 2021 Hey Sam, I'm really sorry our team was offline when you left a question in our live chat. Still, we must point out that out 4 hour response time (for a question that was left outside of our working hours) is still below average for companies in our space! It's a shame that you've changed your mind in such a small period of time. Don't hesitate to contact us if you need further help. Best, Drag Success Team VR Verified Reviewer Tech Coach & Marketing Strategist for Heart-Centered Entrepreneurs | WordPress Specialist Used the software for: Less than 6 months ### "This is a MUST HAVE extension if you like to prioritize your inbox into tasks!" July 20, 2018 4.0 Increased organization and a brand new way to utilize my email inbox for productivity! Pros It really does look and feel like Trello. I've tried using the Multiple Inbox feature in Gmail but it's too glitchy and emails get lost. Drag is awesome because I can customize the columns and easily drag the messages to the appropriate places! And it still works with other extensions that I use and need, like Streak and Hubspot. Thank you! Cons Right now, the only thing is that the text at the bottom of my Gmail page is white and hard to read. It isn't as though I need to see what my storage capacity is, but I do wish it could be customized a little more (Drag customer service is awesome and said this was something that's being worked on!) Review Source Nik P. The Google Design Sprint & Experience Strategy Guy Used the software for: 6-12 months ### "Best Gmail & ToDo tracker for small business" March 29, 2018 4.0 Don't lose track of stuff I need to do in the future based on emails, like get back to a client in 2 months or prepare a presentation in a week. I can safely forget about it until I need to come back to it. Pros It is a SUPER product for the single person business - where emailing can be a really huge burden. Gives basic CRM functionality - enough for a single business person or small team. Gives a clear overview of email for easy management. Track emails as To-Dos. Easily keep track of follow ups & tasks based on emails. Cons Hard to manage multiple emails - say shifting 20 emails from New to InProgress Can be slow to load (but getting better) I'd like better Dragg functionality within each mail so I don't need to go to inbox for each one. Review Source VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "drag is very useful for task management" December 29, 2022 5.0 very good experience with drag I will recommend to users Pros very useful for teamwork and facilitates the management of e-mails. its interface is very practical for the follow-up of our tasks Cons there have been no complications since I started using drag Review Source Sean S. Account Manager Sports Used the software for: Less than 6 months ### "So far it has been very easy to use and lets me see everything I have coming up. " July 20, 2018 5.0 Organization of my never ending inbox, and the ability to keep messages near the top, even though I'm not ready to review the information yet. Pros I have emails that I need to keep unread in my inbox until I am ready to review the information. Sometimes takes up to a week so having multiple columns to organize the different subjects has been great. This way the emails I need don't get pushed down the list and forgotten. Cons It does take a little longer to load than without. I am also using another extension inside Gmail so using both is likely causing some minor speed issues. Once I have it open it doesn't seem to affect it too much however, and I tend to leave my email open all day so not overly worried about it. Review Source Alina C. Client Account Manager Used the software for: 6-12 months ### "Very nice app that helps me in everyday work at client-service dept" July 20, 2018 5.0 always know about what expect from my clients, who's interesting in precise topics, etc Pros most of all i likes push notifications with true names of readers and letter topics - minimalistic design design - easy of use - pick it to letter in 1 ckick Cons nothing, i think it's small tool do it functions well. but the newsletters quantity is too much ))) Review Source VR Verified Reviewer Docker Sales Professional Used the software for: 6-12 months ### "Easily manage appointments and activities arranged by post" July 21, 2018 4.0 It simplifies the organization of daily work. Pros Simplify the creation and daily management of my mailing list as a backlog stream in a kanban card in which you can see the general trend at a glance. Cons In Chrome, it is slow to load or refresh the page if there are many pending emails. It is inconvenient to scroll the page. Review Source Dhaval D. Founder Consumer Electronics Used the software for: 6-12 months ### "Just what you need when you have a lot of work to do" July 20, 2018 5.0 Pros Drag and drop. As easy as that! This made to very easy to use the tool! Its very intuitive and therefore makes it less overwhelming to use. Cons Color customization limitations. I wish I could add more colours to it and change its look better. The idea is to be able to change it as per my mood. Review Source Mihajlo M. frilens tehnizki menadaker Used the software for: 6-12 months ### "Very useful gmail add-on for email organization" July 7, 2018 5.0 Pros With Drag App my inbox looks very organized and email prioritization got a new level. With Drag I am always up to date both with new and old emails. Very useful add-on!!! Cons Sometimes it is in conflict with other add-ons that can cause bugging of Drag, but it does not happen often. Review Source Frederic D. Global VP Customer Success & Client Strategy, Ad-Tech Internet Used the software for: 6-12 months ### "A great way to have a comprehensive management of all your tasks & messages" July 23, 2018 4.0 Pros The idea to aggregate everything under one UI is great. Once you understand how it works, you really save time and keep track of your messages and actions Cons UI is still a bit cluttered but there's so many features it's probably a challenge to keep it simple. Review Source VR Verified Reviewer Principal Mortgage Broker, AMP Used the software for: 6-12 months ### "makes my Gmail even better" July 20, 2018 5.0 Pros makes my Gmail even better, it makes easier to organize task and allows you to share the inbox with the team, looking forward to an integration with zipper Cons none really, it works with a new Gmail interface, it takes a bit of time to learn but it's very useful Review Source Jovan M. Performance Marketing Specialist Used the software for: 6-12 months ### "If you want your Gmail inbox to keep always organized" June 7, 2018 3.0 Pros DragApp helps me when I was used Gmail very frequently to organize thinks that I need to finish. I practically used it as a task management tool. Cons Very aggressive drip campaigns during promo periods. In some period promo e-mails came very intensively. Review Source Jonathan G. Executive Director Management Consulting Used the software for: 1-2 years ### "If I can be bothered to use it then it banishes my procrastination." July 23, 2018 4.0 Pros I love how I can organinse my own categories, I use: - IN - OUT - SHAKE IT ALL ABOUT When I have done shaking it all about I can switch it off easily. So I can return to procrastination mode. The team at Drag are helpful and keen to make their product work which is also a plus. Cons I stupidly told my co-workers and now I cannot pretent to have missed an email ... I have dealt with this to a degree by faining eccentricities but I am not sure how long they will fall for it. Review Source Adam B. CEO Information Technology and Services Used the software for: I used a free trial ### "Drag is an Unethical Company" May 3, 2020 1.0 The app forces you to enter your credit card to use the trial, I tested the app for a few minutes and didn't like the user experience. I requested a refund within a 10 mins and they said they couldn't provide a refund. Customer service was awful, they acknowledged that I signed up and cancelled within 10 mins, but won't provide a refund even though I don't like the software. I do not recommend this app, it was very confusing! Pros The user experience wasted a lot of time with multiple steps to get a simple task done. Cons Unprofessional and their customer support was extremely unprofessional. Review Source Response from DragApp May 5, 2020 Hi Adam, I am continuing your historical conversation with the team, here. We have never requested credit card details up front. This information is inaccurate. Drag offers a 14 day unlimited trial in order to allow you to understand the product yourself, validate it and make an informed decision yourself. We also offer monthly and annual options, which allow you to plan and purchase clearly inline with what is best for you and your businesses needs. Your 1 star review is unfortunate and disappointing given that we pride ourselves on our responsiveness and care towards customers. Thanks Nick LA H. EMR Implementation System Analyst Used the software for: 1-2 years ### "What a professional inbox I have now" July 20, 2018 5.0 Organized on box and ability to leave emails into lists that keep me organized. Pros The best feature of this app is the ability to place emails into specific to do lists. I like that I can have my emails in columns that define how I wish to deal with them Cons To be honest, it took some getting used to. I find for a while trying to get a good grasp on how best to organize my inbox. But m now I feel like a Drag pro! Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "GET SCAMMED" April 12, 2024 1.0 Pros They are helpful before they sell you access. Cons I was scammed by DRAGAPP.COM LIMITED (\[sensitive content hidden\]) A year ago, I purchased test access to their tool. It cost me $160.80. During the purchase, there is no checkbox to confirm the regulations or consent to data processing. Despite this, after a year of having the card connected, the company billed me $384. Additionally, the tool does not have the ability to unlink card data, you had to write to them in the form to do so. I am concerned whether my payment card details have been stolen by the company and I have been defrauded of $384. Review Source VR Verified Reviewer Customer Success Manager and Practice Consultant Computer Software Used the software for: Less than 6 months ### "Organizational Lifesaver" March 29, 2018 4.0 Pros Makes organizing and prioritizing emails and tasks so much easier. This been a life saver for my work emails. It's reduced missed email tasks that get lost in an overfull inbox and I don't snooze them away forever like with other apps. Cons There's a few glitches and bugs, but they're working on them. It's not perfect, but they seem to be trying to fix things quickly. They're also really open about the product roadmap which makes any issues you have less of an issue because you can see when they're bing worked on. 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