--- title: "Sales Sling Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sales Sling Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/173979/Sales-Sling/" page_type: "product" language: "en" --- # Sales Sling Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sales Sling ## What is Sales Sling? Sales Sling's cloud-based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each license, you get so much more than just a dialer. You also get a lead management system that is fully customizable to suit your sales pipeline, an entire toolbox of workforce management tools that work for both in-house and remote employees, administrative tools like call tracking and metric reporting, and more.. ## What is Sales Sling used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Call Center Workforce Management](https://www.capterra.com/call-center-workforce-management-software/)[Telemarketing](https://www.capterra.com/telemarketing-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 79% Neutral 21% Negative 0% Starting price $49.99 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sales Sling?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.salessling.com&name=Sales Sling) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sales Sling 4.4 (24) VS. [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $49.99 Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (24) Ease Of Use 4.0 (478) Value For Money 4.4 (20) Value For Money 4.2 (253) Customer Service 4.4 (22) Customer Service 4.0 (407) ## Sales Sling alternatives [4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (484)](https://www.capterra.com/p/132405/Five9/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Sales Sling Overview ### Which roles and teams benefit most from Sales Sling? Sales Sling benefits sales teams, recruiters, real estate professionals, and operations leaders who need structured outreach and follow-up. Marketing managers and executives use it to monitor pipeline activity and team performance, while IT and analytics roles support setup, integrations, and reporting that keep communication workflows organized and measurable. Answer based on 24 reviews Overview ### What company size and specific industries is Sales Sling built for? Sales Sling is designed for small to mid-sized sales teams that rely on high-volume calling and lead follow-up. It fits inside sales, call center, and other phone-driven businesses that need preview, auto, and predictive dialing, CRM support, inbound and outbound calling, email management, and local presence dialing. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Sales Sling? Sales Sling offers call center management, CRM, and contact management, plus dialing tools such as auto-dialer, power dialer, predictive dialer, preview dialer, and progressive dialer. It also includes call routing, call recording, call monitoring, reporting and analytics, lead management, workforce management, and compliance features. Integrations ### Which third-party tools and platforms does Sales Sling integrate with? Sales Sling integrates with 7 third-party tools, including CRM platforms Act!, HubSpot CRM, Keap, Salesforce Sales Cloud, SugarCRM, and Zoho CRM, plus Zapier for broader app connections. This catalog covers sales and marketing workflows across lead management, contact data, and workflow automation. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Sales Sling offer? Sales Sling provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Sales Sling offer? Sales Sling provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support feedback is positive, with one user saying the tech support team is always very helpful. That suggests users can expect responsive assistance across multiple channels when questions or issues come up. Answer based on 1 reviews ## Features AI summary Based on 3,823 Call Center reviews Capterra reviewers point to these as the call center features buyers value most: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**43%**) Sales Sling supports all three top-priority features: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses oversee daily call operations, keep accurate records of customer interactions, and track agent performance in real time, allowing teams to improve service quality, maintain accountability, and make faster operational decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Blended Call Center A call center that both makes and receives calls By-Extension Reporting Report incoming and outgoing calls for specific extensions Sales Sling 57 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Blended Call Center: A call center that both makes and receives calls - By-Extension Reporting: Report incoming and outgoing calls for specific extensions - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call Duration: Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - FCC Compliance: Federal Communications Commission (FCC) compliance - For Call Centers: Designed for call centers - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Inbound Reporting: Track and monitor incoming call statistics - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Labor Forecasting: Predict labor requirements based on past and present data/trends - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Manual Dialer: Agents choose who to call and when - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Outbound Reporting: Track and monitor outgoing call statistics - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unattended Call Management: Manage calls that were missed or not attended - Who Answered Log: Track calls answered by employees - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.0 (24) 4.0 Based on 24 reviews ## Pricing Value for money 4.4 (20) Free Trial Basic $49.99 Per Month Value for money 4.4 (20) 4.4 Based on 20 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ Act!](https://www.capterra.com/p/175860/Act/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (22) 4.4 Based on 22 reviews ## User reviews Overall rating 4.4 Based on 24 reviews Filter by rating 5(14) 4(5) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent SP Stephanie P. PCC Health, Wellness and Fitness ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2019 It was pretty Easy to use. some areas were a little bit more difficult to navigate and require more time t learn Pros The system is very simple to use and is pretty self explanatory Cons Filtering and doing specific searches can be more difficult to navigate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2019 Thank you, Stephanie! We appreciate your business. AP ADAM P. Special Projects Computer Software ### "Great basic tools for a startup call center" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 9, 2019 Sales Sling has been a great company to work with. They are very nimble and have a start-up mentality that makes them drive harder than the big guys to please their customers. This system includes all the basic functions most small call centers require, but may be missing features found in more expensive alternatives. Pros Sales Sling software is simple and easy to use, with highly customizable workflows and a built-in auto-dialer Cons Missing some of the more advanced functionality found in more expensive call center software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2019 Thank you for the review, Adam! We appreciate the feedback. ML Matt L. Sales Transportation/Trucking/Railroad ### "Honest Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 May 8, 2019 Pros Allows you to push out a high volume of calls in a short amount of time. Cons There are continuous issues where the user experiences "choppy" calls similar to an online streaming video buffering. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 9, 2019 Hi, Matt, thanks for the feedback! We are sorry to hear you've been experiencing some quality issues. This is usually very easily diagnosed and corrected. Why don't you reach out to support and we can take care of that for you! (888) 576-9366 Perry B. Chief Analytics Officer Nanotechnology ### "The Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2019 Pros The Software is Very Easy to Use by everyone... Cons The times that we use the software have been pretty positive.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 9, 2019 Thank you for the positive feedback, Perry! FS Fiyinfoluwa S. IT Specialist Financial Services ### "Amazing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2019 It has smoothened out our business processes Pros The system structure and functionalities are superb. and the tech support team is always very helpful Cons none Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2019 Thank you for the review! We love to hear from satisfied customers CS Clarence S. Account Executive Marketing and Advertising ### "Saves Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2019 Great Product and Service! Pros This Product saves time on dialing productivity and has a callback and reminder feature that keeps you on top of follow-up, Stages, and Closing. I recommend this to any firm that has agents that lack followups and don't currently use a CRM System. Cons Leads are hard to find from calls made 60 days and over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 14, 2019 Thanks for the review, Clarence! We have a few reporting options that will help with pulling calls and leads from farther back. Feel free to reach out to me directly. I'd be happy to help out: matt@salessling.com LH Logan H. stockbroker Financial Services ### "It wasn't bad" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 6, 2019 overall my experience was pretty neutral I don't have anything bad or great to say about the product Pros It wasn't bad I just had other needs that it couldn't fulfil Cons It was kind of complicated to learn how to use at first Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IK Isaac K. COO Financial Services ### "Great for my reps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2019 Pros Very costomizable. Able to pretty much do anything I need done. Cons A little tough to use, but theres great customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2019 Thanks for the review, Isaac! We appreciate your business. AN Anonymous User Marketing Director Marketing and Advertising ### "It's ok" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 4, 2019 Still trying to work thrui the kinks. Pros Automatically dialing each number makes it easier to get thru inventory. Cons Navigation thru program leaves a lot to be desired. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2019 Thanks for the feedback! We would be happy to personally work through any kinks with you. You can reach us at support@salessling.com, 888-205-9746, or reach out to the account manager you on-boarded with. We understand that there can be learning curves when switching over to new software, and we try and make sure we do everything we can to make the transition an easy one! AN Anonymous User Team Lead & Catering Coordinator Restaurants ### "Benefit to some" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 1, 2019 Pros It's functionality adds value in specific departments -- the reporting features, the track of internal data, etc. Cons However the added benefit is limited to specific departments. The Salesling phone feature doesn't provide any added benefit to certain departments because of its limited capabilities -- no transfer, conference, etc. -- and frequent bugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2019 Hi, thank you for the feedback! Our web phone does actually have conferencing and transferring capabilities. You can even set up dispositions to automatically transfer/conf. in certain users or phone numbers. We may also be able to help out with some of the other limitations you are experiencing. We would love to hear from you at support@salessling.com or 888-205-9746 [View all Reviews](https://www.capterra.com/p/173979/Sales-Sling/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.