Who Uses This Software?

Provides preview, auto, and predictive dialing, as well as a fully integrated CRM system with in-bound/out-bound calling capabilities. Built-in email client, and local presence dialing available.


Average Ratings

13 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.99/month/user
  • Pricing Details
    Enterprise pricing per agent.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sales Sling
  • www.salessling.com
  • Founded 2016
  • United States

About Sales Sling

Sales Sling's cloud based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each licence, you get so much more than just a dialer. You also get a lead management system that is fully customizable to suit your sales pipeline, an entire tool box of workforce management tools that work for both in house and remote employees, administrative tools like call tracking and metric reporting.


Sales Sling Features

  • Call Center Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Lead Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Surveys
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics
  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Sales Sling Reviews Recently Reviewed!


Great CRM for a competitive price

Jul 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: CRM is very customizable to make it exactly what you need for your specific businesss

Cons: Some customization options are complex and require detailed knowledge of the system

Overall: We were an early adopter of this CRM software and found it extremely flexible. Although the backend of their system will take some time to learn thoroughly, the front end user portal is simple and intuitive, making it easy to train new staff in higher turnover positions. The staff at Sales Sling are friendly and helpful, and were always prompt and courteous when we needed support or had questions. There are many options out there for this type of software, but the value we got from Sales Sling could be hard to match. I would definitely recommend this as a viable option to friends shipping for a new CRM.

Capterra-loader

Been a good ride so far....

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how versatile the software is. All calls are recorded and cataloged with the correct contacts.

Cons: That it can only be used as a dialer while using Google Chrome, and is not able to be used on mobile devices.

Overall: We use Sales Sling for a Dialer, and CRM. It has worked great for both.

Great company for someone with limited call center background

Sep 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software and Dashboard are very easy to navigate. Training and support staff were and still are awesome. Haven't had a single issue or question that wasn't taken care of almost immediately. It's what you want with a service like this. We just set up our scripts, callers and sales funnels and pressed Go.

Cons: Haven't found a negative yet. Other than everyone always likes to pay less for anything if they can, but I feel the pricing is pretty reasonable so no complaints.

Overall: SalesSling has helped me to multiply my efforts by being able to train and monitor my callers. Expecting great things from my SalesSling campaigns.

Fast CRM

Jul 30, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Ability to make calls extremely fast with one touch dialing and one button logging.

There is a lot to love about this CRM if you need your people to make calls at a rapid pace. It is not out of the question to double your call output. Short learning curve to get up and running.

Cons: Our company name doesn't show up on the caller ID. Since we are a financial institution, it is very important that people see our company name when we call. There are some minor issues that need to be worked out.

Overall: I wanted to increase the output of phone calls. Sales sling is amazing at doing that.

Analyst

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it has a lot more features than vanilla soft which is what I'm use to using and doesn't freeze as bad

Cons: the fact that it does weekly counts instead of day count would rather do day count then look up weekly

Overall: i love this auto dialer better than anything else i have tried because of all the features it does offer

Supply Cain Software

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The companies list were accurate and complete

Cons: Sometimes non supply Cain companies in in the supply chain category

Overall: Excellent. Very helpful in being able to put together a complete list of supply chain software to review

I recently started using Salessling and relatively have had no issues, thus far.

Jul 30, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it's easy to navigate. I just began using this software and had no idea how to use it in the beginning. Very easy to learn and get thru!

Cons: It's delayed, but that could be simply related to our internet provider. I do know that my President occasionally checks in and listens to my conversations, too. That could be why it's doing this.

Overall: VOIP has been difficult to determine which company's software we would use, but I'm pretty satisfied with Sales Sling so far.

Support was lacking

Jul 27, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: Number of lines available to dial and predictive dialing capability. No pause when connecting to lead.

Cons: Lack of support. Difficult to use, set up , figure out.

need more function

Jul 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easy to learn quickly and customer service was ok

Cons: kept having phone issues, needed a way to integrate my crm notes easier, more streamlined

Overall: we tried a different system

SalesSling in My Opinion

Aug 01, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I appreciate the ease of being able to transfer calls, and connect phone numbers into a conference call.

Cons: I do not like the user interface at all. It is very plain, and it is hard to see the small and inconspicuous buttons sometimes.

Overall: SalesSling has helped me to increase my monthly income by using this software as my key business tool when connecting with my customers!

Help When needed

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and easy to train your CSR on

Cons: The least I like about is that it want delete out duplicate address that way it do phone numbers.

Overall: I use Sale Sling for the five days trial period and decided this was the software my company needed.

Capterra-loader

Excellent User Frendly

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Several features to track and control your sales funnels.

Cons: Can't think of anything about Sales Sling that's negative.

Overall: Increased productivity, better tracking, the cloud based recordings are priceless.

Works great!

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The SalesSling software is very customizable, which is great for our business.

Cons: Not too many complaints. There seems to be some connectively issues, but we don't know if that is our internet provider or SalesSling at this moment.