Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Remo

Remo is a set of tools which allow to build device clouds, to remote development and to manage project teams.


Spotlight-media-placeholder

Remo Features


Remo Reviews Recently Reviewed!


Remo gets the job done

Jul 31, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I have only worked within Remo and have found it to be a solid product that allows for the remote control of an end users computer.

The product shows a lot of potential and I have overall been happy with my experience using the program and most of all I have been happy with the Pilixo staff's willingness to seek constructive criticism in the interest of continuing to better the product.

Cons: We tried working with the Remo Assist Feature with very little success. Using the PIN CODE option the connection will hang and never establish itself. Using the "COPY LINK" option the executable does not download and using the "SEND BY EMAIL" option a new Google Chrome window opens, but nothing sends (I think the program is trying to use the default email program which does not lend itself well to our G-Suite environment).

To reiterate a request I sent to Remo the other day, it would be great if we could see if a computer is actively being used (and how long it has been inactive for) prior to signing into it. This would allow us to check if a customer is actively using their computer and if they are not then we know if it is a good time for us to sign in and make adjustments to it.

This is infrequent, but occasionally the computer being controlled will stop taking my input (keyboard and mouse); however, the local end users input is still accepted. I close and then reopen the session and my control is reestablished.

Overall: The ability to remotely control another persons computer.

Easy to use, lightning fast and incredibly easy to deploy

Nov 22, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I came across this software when I was looking for a remote managing tool for a client. The fact that the client is HTML5 based makes it incredibly easy to deploy and use regardless of location or device used (including mobile!) which was a must for us.

Performance was also beyond expectation, way faster than any other similar product I've used.

I was really impressed with the competence of the support team as well. I've actually had the chance to meet the product team during a trip and it was refreshing to see such a dedicated group working on a new product in a sector that is otherwise quite stale.

Cons: The only thing I can say so far it that the UI was originally lacking a little in some areas, but the last release has introduced a lot of improvements. A lot of the latest changes were in fact based on direct customer feedback. This is a statement to how the product team really listen to their customer (something you definitely don't get with the other "big players").

Overall: Increased client efficiency. Removed all issues with client deployments thanks to the thin client and the HTML5 nature of the product.

Reliable Remote Control and Monitoring

Jul 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It uses lot less bandwidth than any other tools in this category we have used. Must have tool for the MSPs to monitor the changes happening on the devices.

Cons: We haven't come across any. Initially there was no support for the attended support when we have started. Later it was added and works great.

Overall: Next generation of monitoring of servers.

Remo is the fastest and lightweight remote control we ever used

Jul 31, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We switched to Remo from another similar software because of the competitive price. We were also curious to try a HTML5 based tool (we are a small software development company). So we discovered that Remo it's not only quite cheap, but also extremely fast and stable. It connects almost instantly and we never experienced lag or low response time.

Cons: Some details in the control panel can be improved, even if the overall user-experience is pretty good

Overall: Cost reduction. Better efficency in mamanging remote computers

great product and great price!

Jul 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Product is extremely easy to install and use. Performance is absolutely stunning especially given the fact that product in fully HTML5 based.

Overall: Product is still young but nonetheless team is doing great job at adding new features, supporting customer requests and improving speed.

Remo is the easiest to use and most flexible to integrate Remote Control solution I have every seen.

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of deployment and use is unbeatable. You don't even need to install a viewer and can use it from any machine with a modern web browser. It even works well from tablets and phones.

Cons: If I had to pick something I would have to say my least favorite part of the solution is that its UI is purple.