# STACK Build & Operate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is STACK Build & Operate the right Construction Management solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174016/SmartUse/reviews

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STACK Build & Operate

4.4 (95)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of STACK Build & Operate

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

NC

Nick C

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“SmartUse contains a host of features that allow our field personnel to carry plans, and other project documents into the field in digital version on phone or tablet.“

July 31, 2023

TC

Thomas C

Project managerCivil Engineering, 11 - 50 employeesUsed the software for: More than 2 years.

“Sometimes, the "session is expired" and you have to click on "ok" multiple time to log in your account again for no reasons“

August 7, 2023

NC

Nick C

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“SmartUse allows us instant collaboration on plans and documents, including markups, direct from the field to the office.“

July 31, 2023

MN

Marieanne N

Project CoordinatorCivil Engineering, 10,001+ employeesUsed the software for: More than 2 years.

“Not being able to upload document formats other than pdf.“

August 1, 2023

Carlos Orlando R

TSUComputer Hardware, 2 - 10 employeesUsed the software for: I used a free trial.

“I like it because I can capture photos, record voice notes and categorize the problems found.“

August 3, 2023

EV

Eric V

Architectural CoordinatorArchitecture & Planning, 201 - 500 employeesUsed the software for: More than 2 years.

“Assuming the documents on Smartuse are the most current could leads to mistakes.“

July 31, 2023

Yasser K

Quality CoordinatorTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Smartsheets capability to be able to capture all aspect is what makes it so useful.“

July 25, 2023

OE

Omar E

Electrical leadTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Slow-No notification for revisions updates- not a complete solution.“

August 1, 2023

## Showing most helpful reviews

Showing 1-25 of 95 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FH

Francis H.  
Sales  
Construction  
Used the software for: 2+ years

### "Easy to search content"

July 25, 2023

5.0

Pros

Easy to search for precise content with text reconnaissance

Cons

Direct download of pdf files will be a nice upgrade. For now, is it only by email (as I know)

Reason for choosing STACK Build & Operate

For easy collaborate with other entrepreneur.

Review Source

mS

miteshkumar S.  
Quality Coordinator  
Civil Engineering  
Used the software for: 2+ years

### "Easy to use but slow in Process"

August 1, 2023

4.0

Good

Pros

Easy to use & Mobile Friendly too...Very use full.

Cons

Sometime it is take Long processing time, Not so Fast.

Review Source

PG

Pascal G.  
Surintendant électricien  
Construction  
Used the software for: 2+ years

### "Simple comments "

July 29, 2023

3.0

Pros

Possibility to reorder documents or plan in orher place.Actually we most erase and reload.It’s so long, we lost big time here.

Cons

Upgrade the method for print a doc or plan.When we create a lot of calque, SmartUse become longer to open. Very important point to work on.

Review Source

ND

Nick D.  
Project Controller  
Construction  
Used the software for: Less than 6 months

### "Nick's SmartUse Review"

October 19, 2021

5.0

OVERALL, THE PLATFORM WILLBE TRANSFORMATIONAL FOR HOW PEOPLE USED TO USE DRAWINGS, SPECS, ETC. HAVING EVERYTHING IN ONE PLACE MAKES IT SIMPLE TO ENSURE EVERYONE IS LOOKING AT THE SAME, UP TO DATE DOCUMENTS. n

Pros

Knowing that everyone on site are looking at the same revisions, drawings, and scopes without any confusion.

Cons

Only thing is it was difficult to initially use the platform. The user-based accessibility at first is challenging, and the tutorial videos lack in explanation. After someone who had the program helped me learn, however, it is now simple and straightforward.

Review Source

AD

Alexandre D.  
Estimator/Project Manager  
Construction  
Used the software for: 1-2 years

### "Great value for money"

May 28, 2021

5.0

Pros

Ease of use and speed. A lot of options to draw and take pictures and link between plans and documents. OCR is great.

Cons

Learning curve is a bit steep, but once you get the hang of it it's great.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing STACK Build & Operate

Price, made in Quebec, support in Quebec.

Review Source

YS

Yogi S.  
PM  
Construction  
Used the software for: 2+ years

### "Smart use"

June 3, 2021

5.0

It's Awesome and I am sure a lot of improvement can be made for the software.

Pros

I like the arrangement with drawings and access to different versions. easy access to folders and documents.

Cons

The software could be made more in line with Project management requirement such as a dashboard on status of the documents, workflow for RFI's , change orders and billings, A separate billings module to keep in line with billing processing. Customize for different delivery models such as design build, design bid build, construction management and P3 projects.

Review Source

MN

Marieanne N.  
Project Coordinator  
Civil Engineering  
Used the software for: 2+ years

### "Smartuse review"

August 1, 2023

4.0

Positive

Pros

Easy to use, efficient, clean interface.

Cons

Not being able to upload document formats other than pdf.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing STACK Build & Operate

Not my decision

Review Source

NC

Nick C.  
Operations Manager  
Construction  
Used the software for: 1-2 years

### "PlanGrid Minus the PlanGrid Price!"

July 31, 2023

4.0

Overall, we enjoy our user experience with SmartUse. SmartUse allows us instant collaboration on plans and documents, including markups, direct from the field to the office.

Pros

SmartUse contains a host of features that allow our field personnel to carry plans, and other project documents into the field in digital version on phone or tablet. SmartUse has a similar feature set to PlanGrid, but a greatly reduced cost.

Cons

File upload and project setup can feel clunky or slow in comparison to products like PlanGrid, but this has slowly improved over the course of our user experience.

Reason for choosing STACK Build & Operate

Cost

Review Source

FR

Francis R.  
technical director  
Construction  
Used the software for: 2+ years

### "Smartuse utilisation"

October 7, 2021

5.0

Very good product ... all the construction worker of our compagny like it a lot

Pros

\- easy to work with - easy to communicate with the team in Montreal - can work offline

Cons

none, we are very satisfied of the Smartuse application, we use it in every project we have and even share it with sucontractor

Review Source

JW

Joe W.  
IT Support Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "SMARTUSE for Drawings"

May 28, 2021

5.0

Overall it has been a great experience with Smartuse, including any and all calls to Smartuse support. I would recommend this software to anyone.

Pros

I like that it can be used on tablets and the files can be cached and viewed whether the field guys have internet or not.

Cons

Really the only con I can think of was when Apple\\Microsoft changed some files\\IOS updates and then Smartuse would not open. They got it taken care of quickly though and we were able to keep working.

Reason for choosing STACK Build & Operate

We chose Smartuse because we liked it right from the Trial and we also like the Support aspet of it to free up more of our time for dev work.

Review Source

HK

Husain K.  
Project manager  
Construction  
Used the software for: 2+ years

### "Excellent Software"

July 25, 2023

5.0

Convinient and easy to use

Pros

All version drawings were very easily accessible

Cons

Frequent updates of software consumes time

Review Source

DL

DANIEL L.  
Project manager  
Civil Engineering  
Used the software for: 2+ years

### "IMPERCO review"

May 28, 2021

5.0

Pros

Reliable, links to cuts, revision updates

Cons

Sometime the uploading of PDF's take quite a bit of time.

Review Source

DD

Davide D.  
Project Management  
Construction  
Used the software for: 1-2 years

### "Lifesaver"

June 3, 2021

5.0

Pros

Simple to use and always at your finger tips

Cons

Occasionally sluggish when using on a PC

Review Source

Response from Stack Construction Technologies

June 4, 2021

Thank you for your review! If you are experiencing any trouble with SmartUse, do not hesitate to contact our support team at support@smartuse.com

JS

Jennifer S.  
IT System Analyst  
Construction  
Used the software for: 2+ years

### "Easy to use"

May 28, 2021

4.0

SmartUse support is top notch! They gathered insight and continually created new features and improvements to their software.

Pros

The ability to create multiple layers and give permissions to those individual layers is huge advantage of Smartuse. Our users like the ability to manage their markups using that function.

Cons

We struggled that this only supported .pdf and not more file extensions.

Reason for choosing STACK Build & Operate

Cost and value

Review Source

CA

Charles A.  
Project director  
Construction  
Used the software for: 1-2 years

### "Great tool for small and large businesses"

July 25, 2023

5.0

Great tool, easy to learn and intuitive. Our younger employees enjoy it very much and it doesn't require a long time to be comfortable with it.

Pros

It is a great tool for creating a ''one-stop-shop'' for construction plans, to which all the critital employees have access for a project in real time. It is also really useful for quantity takeoffs and validation.

Cons

Having to upload each document individually can be a bit counter-productive.

Review Source

ML

Martine L.  
Project Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Alright"

August 2, 2023

3.0

Pros

I like that everything is in one place. The ease of use hinges on someone paying attention to the project and updating it in a timely manner.

Cons

Too many clics required to download items.

Review Source

KS

Kevin S.  
Estimator  
Construction  
Used the software for: 2+ years

### "SmartUse for estimating"

May 28, 2021

3.0

Pros

it's very easy to view all the document available for each project

Cons

When you got a lot of annotation, mesure, and line on a plan, the application become very slow

Review Source

NS

Nicole S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Positive"

June 3, 2021

5.0

Pros

easy to use, user friendly, easy to navigate

Cons

sometimes it doesn't work. I have three projects on it and one does not work

Review Source

Response from Stack Construction Technologies

June 4, 2021

Thank you for your review! If you are experiencing any issue, you can always contact our support team. We can gladly help

FM

Francois M.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Good software for productivity"

May 28, 2021

4.0

Pros

The software allows us to take notes and share the information very easily between each person that has to work on a project without the use of a single sheet of paper.

Cons

You need a powerful tablet to access the documentation rapidly otherwise the loading time is a bit long.

Review Source

SD

Susan D.  
Office Manager  
Construction  
Used the software for: 2+ years

### "SmartUse - Smart"

May 28, 2021

4.0

Great Tool

Pros

Easy and effective project maintenance program

Cons

Downloading drawings; when you are coordinating for projects and the foreman is not tech savvy, most of the work falls on support.

Review Source

AP

Antoine P.  
Structural engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Overall very good!"

July 25, 2023

5.0

It simplify the doc control on projects when everybody use it.

Pros

All the up to date documents accessible at one place and on field.

Cons

Everybody on the project have to use it to be useful. If some other professionals don't use it, it became less useful. When some use traditional emails and others use SmartUse...

Review Source

IH

Isabel H.  
Project Coordinator  
Construction  
Used the software for: 1-2 years

### "Very intuitive plataform"

August 7, 2023

4.0

Pros

It's easy to use. I like how it is structured

Cons

I'm not sure. So far I like how easy it is to use. It's very intuitive. There is nothing I don't like.

Review Source

CP

Caitlin P.  
Project Coordinator  
Construction  
Used the software for: 6-12 months

### "User"

June 3, 2021

4.0

Used it for one of our clients, it was there way of storing items and drawings, was easy to use and find what I needed.

Pros

Easy to navigate different drawings and specifications

Cons

Would be nice to open 2 windows at once to compare drawings and specifications at the same time

Review Source

TB

Toby B.  
President  
Construction  
Used the software for: 6-12 months

### "Smartuse"

May 29, 2021

4.0

Good

Pros

everything I need is on my phone. why wont this submit,

Cons

sometimes cannot see all that's on a page, have no idea why, but keeps popping back to top. also when I am in say 6 pages and need to go back one, most times takes me back to first page.

Review Source

LC

Lianne C.  
Engineer  
Construction  
Used the software for: 1-2 years

### "Great for Field work"

June 3, 2021

5.0

Pros

the ability to post pictures linked to specific spaces and the reviews of each plan easily accessible are great features

Cons

the software is great I havent found anything to be lacking or needing improvement

Review Source

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