# Ninja Number Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ninja Number Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/174026/Ninja-Number --- # Ninja Number Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ninja Number ## What is Ninja Number? Ninja Number is a second phone line that works on your smartphone, managing your phone calls and texts while you work. Its the only virtual phone system that lets you link up to 5 devices to your number, so if you cant answer a call or text, someone on your team will back you up. The magic doesnt stop there. Ninja Number acts as your very own assistant, reminding you of missed calls and texts, automatically answering common questions from customers, and transcribing voicemails. ## What is Ninja Number used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Telephony](https://www.capterra.com/telephony-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.95 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ninja Number?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ninjanumber.com/&name=Ninja Number) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ninja Number 3.5 (11) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $9.95 Per Feature, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (11) Ease Of Use 4.0 (958) Value For Money 4.0 (11) Value For Money 4.2 (781) Customer Service 3.5 (11) Customer Service 4.0 (753) ## Ninja Number alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (321)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (869)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [View all alternatives](https://www.capterra.com/p/174026/Ninja-Number/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Center Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Reporting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report on all incoming and outgoing calls Voice Mail 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Ninja Number 19 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Identify the number and contact information of a caller before answering the phone Computer-telephony integration is the use of computers to manage telephone calls Alter the layout and content of reports Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Telephone system that allows users to connect internally as well as place and receive external phone calls System calls multiple numbers at once and connects the agent to the first number that answers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Enables the connectivity to send and receive calls over the internet Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.1 (11) 4.1 Based on 11 reviews ## Pricing Value for money 4.0 (11) Free Trial Basic $9.95 Per Feature,Per Month Value for money 4.0 (11) 4.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (11) 3.5 Based on 11 reviews ## User reviews Overall rating 3.5 Based on 11 reviews Filter by rating 5(6) 4(1) 3(0) 2(1) 1(3) Mentioned topic Sorted by most recent SS Steve S. VP and Treasurer Non-Profit Organization Management ### "After 20-years, we are DONE with NinjaNumber" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 3, 2024 Almost 20-years a VoiceNation/SimplyOne/NextPBX/NinjaNumber customer. They are now stand-alone, no affiliation with VoiceNation ... however, NN uses VN's live answering service!!! Go figure. There is no customer service at NN. No one ever returns an email, a phone call. Zero response even via Chat (also using VN!). Not sure how they can be so NONresponsive. That Care2Call nonprofit program, is leftover from VN, no response from NN. Rate increases were crazy. Most recent rate is/was well-above the stated rate. The actual messaging interface and service was great. We are done. Pros The "virtual" service and interface worked flawlessly. However... Cons There is no customer service. Never a reply to any means of communication. Funny, eh? They have retained web pages and jargon leftover from VoiceNation. See my overall experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner / Practitioner Health, Wellness and Fitness ### "VEHEMENTLY do NOT RECOMMEND NINJA NUMBER" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 3, 2021 We have been customers since "Ninja Number/Simply One/NextPBX was Voice Nation at its inception many years ago. Service was initially straight forward, over the years reliability SIGNIFICANTLY DECLINED - and CUSTOMER SERVICE became NON-EXISTENT. Also - the phone system evolved, becoming more complicated yet there was no GUIDEBOOK, explanation or customer service to assist with set up, changing and / or using the PBX system. When referred to the webpage for this info - there is very sparse information, no overview or true guidance for FULL use of this very intricate phone system. This year we had COMPLETE PHONE SERVICE OUTAGES, during which WE COULD NOT REACH CUSTOMER SERVICE. After multiple calls - we reached only a "call-center," where someone took a message and nobody called us back. Additionally, while talking to the "call center" - their phone lines cut us off mid-sentence. REPEATEDLY! I mean, multiple (25+) times getting cut off! This is no exaggeration. We are a small Healthcare business - and OUR PATIENTS COULD NOT REACH US. We're talking about pregnant women and oncology patients undergoing critical care - unable to reach their healthcare providers. Never once did we receive an email, or any other kinds of notification from Ninja Number/Simply One/NextPBX letting us know the system status update, what had happened, when it would be resolved. No apologies, no concern, NO COMMUNICATION. We always found out because our patients would start emailing us. Unacceptable! Pros Very complex, intricate phone system with multiple options. HOWEVER, completely useless if you have no reference manual and NO CUSTOMER SERVICE! Cons \- Horrible Customer Service . . . literally non-existent. - System Outages - days at a time, no warning, no explanation, no assistance during down time. - NOT RELIABLE Reasons for choosing Ninja Number At the time Ninja Number was "Voice Nation," and one of the few on the market. Years ago! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Ken B. CEO Non-Profit Organization Management ### "Waste of time for nonprofits" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 20, 2019 Ninjanumber.com falsely advertizes that they give free 800 services to nonprofits. We applied, sent our IRS determination letter stating that we are an exempt 501c3 charity and pkacwd a link to http://ninjanumber.com on our website, as required fot the alleged grant, then sent them back an emial a. Never heard anything back, it was as if we had never applied or they never expected anyone to actually apply for an 800 number from them! I don't usualkt go to the extent of complaining about not getting a grant or service, but this has a distinctly fraudulent feel. Pros Nothing it was never sent, they never followed through, not very reliable, if this is how they treat people in the beggining, imagine what your experience may be... Cons They never delivered or followed through with they're promises after we did everything they asked... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2019 Hi Ken, We apologize for your frustration and hope we can amend this. We will be in touch! RR Ruston R. Owner Simple Stay Weekly Rentals Real Estate ### "Didn't work, not intuitive" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 15, 2019 It appears they let me cancel my trail and haven't charged me. So that's a plus. Pros It's the most affordable option I could Find. Cons It didn't work. Instead of a list of options to work though you have to use the wizard and walk through the whole process every time. A process which breaks at the voicemail prompt when I do it from my cell. From their website dashboard you have virtually no functionality. I reached out to the chat support several times during normal hours and got no response for support. Searched their help pages with no luck. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Financial Services Representative ### "I use this number for registrations and feedback at my workshops." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 9, 2018 Pros It records my guest's name, number, and is always available, even when I am not. It plays the messages from my computer, and it alerts me via email whenever somebody calls or faxes. Cons If I want to share the messages with my assistants, and then she leaves, it seemed a bit problematic to remove them and replace their access with a new one. Also, I wish it could somehow filter telemarketing faxes (I know that's probably unrealistic). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Mark g. owner Medical Devices ### "Your service always works and was easy to set up and change. Great job!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2018 ease of use! Pros ease of use and how professional it is! I use your service on a weekly basis and it always works for me and my customers. Cons pretty happy so no major complaints. If there was something to change then it would be to have a menu option for more messages that people could listen to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kristina K. gallery owner ### "its been great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 9, 2018 Pros the things i like best about this software are its ease of use, customer service, and its customizablility Cons the things i like least about this software are its nothing that comes to mind, my experience has been great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Broker/Owner ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 9, 2018 Pros I rely on Ninja Number for my real estate business and they have never let me down. great product and pricing. thank you! Cons Nothing that I have seen so far with this software. I have been using Ninja number for several years now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO ### "My experience with Ninja number has been an extremely pleasant one. Their support team is grade A." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 9, 2018 Pros The thing I like most about ninja number is how easily their sign in process is via their website. You rarely find that nowadays. Cons I truthfully have no issues with their software, I absolutely love it. The software in my experience seems always up to date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Josh A. Program Coordinator ### "Perfect for our needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 9, 2018 Pros Everything is good. I had a few times when it didn't work when I needed it, but when it does it is perfect. Cons No live customer service on weekends to help with software questions that's my biggest concern. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174026/Ninja-Number/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)