# Keen IO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Keen IO Software - reviews, pricing plans, popular comparisons to other Statistical Analysis products and more. Source: https://www.capterra.com/p/174027/Keen-IO --- # Keen IO Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Keen IO ## What is Keen IO? The Complete Event Data Management Solution- Keen is the all in one solution for event data management, from collection to application. Our platform allows you to stream, store, query, and present your data from a single API. Keen makes it easy to dive into the product data you need, allowing you to identify and solve product issues faster, enhance user experiences, and ship product rollouts faster. ## What is Keen IO used for? [Data Visualization](https://www.capterra.com/data-visualization-software/)[Statistical Analysis](https://www.capterra.com/statistical-analysis-software/)[Master Data Management](https://www.capterra.com/master-data-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Keen IO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://keen.io&name=Keen IO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Keen IO 3.2 (11) VS. [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting Price $149 Flat Rate, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (11) Ease Of Use 4.2 (349) Value For Money 2.9 (10) Value For Money 4.3 (302) Customer Service 3.1 (9) Customer Service 4.1 (308) ## Keen IO alternatives [4.5 (388)](https://www.capterra.com/p/109731/Minitab-Statistical-Software/reviews/) Starting price $1851.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (330)](https://www.capterra.com/p/119119/Domo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (84)](https://www.capterra.com/p/10012559/EngineRoom/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174027/Keen-IO/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Extraction 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Data Visualization 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data Visual Analytics 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data Access Controls/Permissions Define levels of authorization for access to specific files or systems Ad hoc Query One-off queries made on an as-needed basis API Application programming interface that allows for integration with other systems/databases Keen IO 18 features Define levels of authorization for access to specific files or systems One-off queries made on an as-needed basis Application programming interface that allows for integration with other systems/databases Creation and customization of dashboards Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Ability to handle large datasets Graphical representation of data Looking at data from different sources and finding possible duplicates, or identical matches Collect and maintain structured information that describes data or content Analyze and gain insights into data in real-time Creating relationships between different IT assets to define their status and dependencies in a network Search and filter data across systems to locate required information by entering keywords or certain criteria Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Graphical representation of data or processes Get Advice We can help you find the software with the features you need. Features 2.8 (11) 2.8 Based on 11 reviews ## Pricing Value for money 2.9 (10) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/174027/Keen-IO/pricing/) Free $0.00 It includes: - 1000 Events - 100 Queries - Unlimited Visualizations Team $149.00 Flat Rate,Per Month It includes: - 250000 Events - 5000 Queries - Dashboard Creator - Data Explorer - Role-Based Access Business $699.00 Flat Rate,Per Month It includes: - 20000 Queries - 3500000 Events - S3 Streaming. Custom SSL Value for money 2.9 (10) 2.9 Based on 10 reviews ## Integrations [ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Heroku](https://www.capterra.com/p/158191/Heroku/)[ Segment](https://www.capterra.com/p/150621/Segment/)[ OpenShift](https://www.capterra.com/p/176566/OpenShift/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.1 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.1 (9) 3.1 Based on 9 reviews ## User reviews Overall rating 3.2 Based on 11 reviews Filter by rating 5(2) 4(4) 3(1) 2(2) 1(2) Mentioned topic Sorted by most recent GG Guy G. Director Health, Wellness and Fitness ### "Good way of bringing together and visualising different data sources " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 29, 2024 Pros Great data visualisation tool, bringing together different systems and sources Cons limited graphical options for the price... especially on hiher tiers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG David G. CTO Computer Software ### "Easy, powerful analytics in just minutes!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 8, 2020 We've been with Keen since the very early days when it was just a very small team and I could personally correspond with \[SENSITIVE CONTENT HIDDEN\]- not to mention the amazing support I could always count on from \[SENSITIVE CONTENT HIDDEN\]; I don't think either of them are with the company any more - but it was the solid foundation put in place those days that has kept us with Keen. Pros Keen allows me to gather, warehouse and visualize data on any platform quickly and beautifully. Cons I haven't checked the docs recently but I would love more and prettier visualizations; also, cost has gone bananas since...whenever it changed a year or two ago. Alternatives considered [Mixpanel](https://www.capterra.com/p/158740/Mixpanel/) [Kissmetrics](https://www.capterra.com/p/154930/Kissmetrics/) Reasons for choosing Keen IO documentation, free usage tier, good examples, team (all of these are based on 5 years ago or whatever - some things - such as the free tier which I don't think exists any more? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Matthew S. Senior Software Engineer Computer Software ### "Great Way to Deliver Enduser Analytics Quickly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2020 Pros Very quick time to deliver Fully managed Performance is great Query features are robust Great documentation Great Uptime Great support Cons Ability to delete/amend data is very limited - this is by design and allows them to do the other great things they do but definitely something to be aware of. Doesn't allow for sending events idempotently, which means if the request is received but the response fails and you send the event again you can end up with duplicate events. Which means you have to query for the event before deciding to send again or not. Reasons for choosing Keen IO Fully managed Quick time to deliver Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM PRAKASH M. CTO Computer Software ### "Fast, reliable, and easy to integrate with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 19, 2019 Our experience with Keen over the past 3+ years has been very positive. The technology works and is less expensive cost of ownership vs. building our own. The team members we have interacted with are knowledgeable and responsive. We store a large volume of data, and depend on Keen for mission critical functions. Pros Ramp and path to deployment was fast. AWS S3 integration in and out. API has been stable and reliable. Flexible query syntax. Easy to use dashboard for browsing data and constructing queries. Most queries run very fast on large JSON datasets. No indices. Cons Most queries hit cached datasets (1-3 hours old). Need to be aware of how volume-based pricing works to decide on the optimal query design. Alternatives considered [GoodData](https://www.capterra.com/p/123828/GoodData/) [Looker](https://www.capterra.com/p/169053/Looker/) Reasons for choosing Keen IO Keen was the only API solution we considered, and a very different alternative than the other options we considered. Keen was recommended to us by a Data Science consultant we were working with, who had good experience with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sinan S. CTO Computer Software ### "Easiest way to launch an analytics solution and dashboard embedded to your dashboard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2019 Pros It was very easy to understand and setup. Support was responsive enough. Account managers produced good pricing structures as our company growed. Cons There may be more details on the data structure. Reasons for choosing Keen IO AWS Kinesis was too detailed, hard to set up, Keen was very clear at first right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jeff C. CTO Marketing and Advertising ### "A reasonable choice for very high scaling data but can be pricey" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 18, 2019 It's a necessary piece of the pie for us but not the most user friendly. Pros We have a CSM who is very understanding and accomodating and can help us navigate. That is helpful. It also does a good job of handling event writes which we do hundreds of millions per day. Cons They bill READ queries based on how much data needs to be looked at and that can get pretty pricey. One of the few software that actually bills for reads which is pretty unconventional. The query speeds also aren't that fast for uniques data. Switched from [Mixpanel](https://www.capterra.com/p/158740/Mixpanel/) MP didn't have the ability to scale as well or have as good of an API. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Gloria C. Product Manager Hospitality ### "Good until they changed pricing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 November 10, 2019 Pros Functional BI tool that did what we needed to analyze user data on our software. Cons They changed the price last year / early this year which caused our pricing to skyrocket, so we decided to switch BI tools, of which there are plenty in the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Product Director Financial Services ### "Very poor service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 1, 2019 Pros At first we were attracted by the simple pricing model per event streamed that Keen was providing and it worked well for a while. Cons BUT after a while we were forced to change the pricing model per property scanned instead which suddenly brought the cost up to 10 times what it was ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF James F. Developer Computer & Network Security ### "Overcharged, refused billing support" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 18, 2019 🤮avoid at all costs. Pros Product is pretty good. All other things considered, I would not have an issue with the product. Cons I was overcharged, and Keen.io refused to provide a billing breakdown. They cannot give you any information to help you understand why you're seeing a 1,000% increase in charges with no increased utilization. Had to cancel the account and revoke keys, and cancel my credit card. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Founder Internet ### "My life is full of constant back aches everytime I remember there's no alternative to Keen.io" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 6, 2018 Pros The idea itself is good. Its support team genuinely wants to help. But they don't. Creating a graph is extremely easy - I think they have misunderstood their desired use case though because most people don't want to create one graph but have a solid metric system. Creating things like cached queries lack extensive documentation and just DON'T work. Cons It took me 1 hour to set up one graph. Then it took me 1 month+ to setup a dashboard. It was about $15,000 in salaries, and a lot of idle time just waiting for a response. It really slows down the process. Our graphs were often empty and even their engineers didn't know what was wrong. They advised us to change parts of our code that at the end of the day, didn't fix it. If their own engineers don't know how to make it work, how can WE?! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174027/Keen-IO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)