# Skipio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Skipio the right SMS Marketing solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174028/Skipio/reviews

---

Skipio

4.5 (11)

[View alternatives](https://www.capterra.com/p/174028/Skipio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Skipio

Ease of use

4.5

Customer Service

4.3

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LA

Lindsay A.  
Owner  
Veterinary  
Used the software for: 2+ years

### "It is a great way to communicate with customers!"

December 9, 2019

5.0

It is a great way to communicate easily with customers.

Pros

Skipio is a great way for us to communicate with customers via SMS. It is easy to use and has been a reliable program for us.

Cons

The program does not interface with our POS system, so all contacts must be added manually. It would safe time if it integrated.

Review Source

BC

Brenda C.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Great 3rd Party Tool - But Doesn't Easily Integrate"

March 29, 2025

4.0

Skipio was great for us as an add-on tool. It did not integrate to save messages into our database system which could be problematic. The costs for overages kept going up, but the next tier up was too big for our usage.

Pros

Being able to schedule texts to customers for reminders over the weekend, and at precise times.

Cons

There was no in-between cost for text packages. We would regularly go over but not enough to purchase the next tier which was prohibitively expensive.

Review Source

VR

Verified Reviewer  
Co-Founder & CEO  
Restaurants  
Used the software for: 6-12 months

### "Easy to implement "

April 8, 2020

3.0

They’ve been good to use and easy to implement for our team

Pros

It was easy to implement and is cheap to use. They have unlimited 1:1 texting which is a nice option

Cons

They don’t follow TCPA regulations, which opens you up to big law suits if anything has any sort of marketing related content

Review Source

KB

Kimberly B.  
Independent Consultant  
Cosmetics  
Used the software for: 1-2 years

### "Very Customizable "

October 22, 2024

4.0

I liked using Skipio for automation in my business. The initial draw was that there’s an integration with my back office software but when diving in deeper, it’s clear that it’s a powerful tool. Skipio works great when you have similar customer touch points that repeat on a schedule.

Pros

I like the customization options available in the app.

Cons

It can be a little manual when setting up campaigns.

Review Source

SJ

Sarah J.  
HR Rep  
Automotive  
Used the software for: 6-12 months

### "Great service"

October 11, 2024

5.0

Automation is great, having a 10 digit number is good.

Pros

Very convenient and works just like a regular cell

Cons

reminder options is broken for some reason

Review Source

Lisa F.  
Sales Director  
Individual & Family Services  
Used the software for: 6-12 months

### "Great communication tool for companies"

May 9, 2024

5.0

It was a positive experience and company. The resource is a time saver.

Pros

The opportunity to schedule and send mass text messages at one time.

Cons

There are more affordable options. They do have packages available for different company sizes .

Switched from

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)

Better technology and friendlier company.

Review Source

SV

Samra V.  
Independent Sales Director  
Retail  
Used the software for: 2+ years

### "Communicating to the masses without losing the personal touch"

April 19, 2022

5.0

Biggest benefit of skipio is the time saved and the personal touch I have been able to create with my clients. It saves hours of work!

Pros

I love that I can schedule text messages, create campaigns for excellent customer service and follow up, & that I can schedule one message to go out to my entire client base to quickly and efficiently let them know about information pertinent to them.

Cons

I wish we could create customizable forms to collect data and information instead of having to reroute them to a Google form. I also wish when doing a keyword, there was a way to create an immediate response instead of having to wait a minute until the message reply goes through.

Review Source

MG

Mikaelah G.  
Front Desk  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Gym Owner Must Have"

October 24, 2019

5.0

The business problem we are solving with Skipio is a lack of follow up with prospects coming to our gym and keeping them here.

Pros

Skipio is awesome for making keeping in touch with clients so much easier! It is so great to be able to create custom automated messages that go to your clients rather than system generated messages. It gives a nice personal feel. When prospects come into the gym it's a great way to follow up with them and let them know they're important to you!

Cons

We truly have no complaints, Skipio has made our business run so much smoother. We have seen a drastic improvement in gym attendance and responses.

Review Source

MT

Michelle T.  
Director Of Online Marketing  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "SMS marketing made easy with Skipio"

May 14, 2022

5.0

Pros

Skipio's automated text messaging and two way interactive communcation infrastructure is really exceptional and useful for our relations with customer base.

Cons

Skipio's not having a direct integration with Salesforce is a serios missing point that we feel in our operations.

Review Source

ES

Ed S.  
CVO  
Marketing and Advertising  
Used the software for: 2+ years

### "Straightforward Text CRM Platform with great features"

May 9, 2022

5.0

Pros

The ability to integrate with marketing CRMs and utilize for sales

Cons

Doesn't integrate natively with Salesforce

Review Source

SP

Shannon P.  
Fitness Front Desk  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great for Fitness Studios"

July 31, 2019

4.0

I would recommend for any owner of a small fitness studio.

Pros

Skipio is a great way to communicate with clients outside of typical office hours.

Cons

Clients were not always sure how to respond to our messages on Skipio.

Review Source

Similar Products

Featured