--- title: "Octopus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Octopus Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/174061/Octopus/" page_type: "product" language: "en" --- # Octopus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Octopus ## What is Octopus? Octopus is a cloud-based Omnichannel middleware connector that integrates a POS system with popular eCommerce shopping carts and online marketplaces. ## What is Octopus used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $125 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Octopus?[Manage this product listing](https://www.g2.com/products/octopus-omnichannel-commerce/claim_requests/new?auto=true) ## Octopus Overview Updated September 2026 AI summary Octopus offers small businesses an eCommerce platform that integrates CRM, catalog management, inventory control, and order processing within a cloud-based solution. Notable for supporting multi-channel marketing and shopping cart functions, it also provides features like data synchronization, kitting, and multi-store management, allowing users to handle multiple sales channels and product configurations from a centralized interface. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Octopus 3.7 (3) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $125 Flat Rate, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 4.0 (6,200) Value For Money 3.0 (2) Value For Money 4.1 (5,120) Customer Service 3.0 (2) Customer Service 3.9 (4,900) ## Octopus alternatives [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) Highest Rated [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,427)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) ## FAQs about Octopus Overview ### What company size and specific industries is Octopus built for? Octopus is designed for retailers, wholesalers, manufacturers, distributors, POS companies, online sellers, and POS users. It fits businesses involved in sales, inventory, and point-of-sale operations across retail and distribution environments, rather than being limited to a single company size or industry. Features and Usability ### What are the key features of Octopus? Octopus offers data synchronization alongside core commerce functions such as CRM, catalog management, inventory management, kitting, order management, and shopping cart support. It also includes multi-store and multi-channel marketing features for managing product data and sales activity across multiple storefronts and channels. Getting Started and Support ### What training and onboarding options does Octopus offer? Octopus provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookups. Getting Started and Support ### What customer support options does Octopus offer? Octopus provides 24/7 live rep support and chat. Users can reach support around the clock through either channel, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 8,724 eCommerce reviews Capterra reviewers highlight these as the features buyers care about most when choosing eCommerce software: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Octopus supports **Order Management**, which helps businesses track purchases and handle fulfillment more efficiently. However, it does not include **Website Management** or **Data Security**. Instead, it offers other important eCommerce capabilities that reviewers also value, including **Shopping Cart** (**46%**) and **Inventory Management** (**45%**). These features help businesses manage product availability and support the checkout process, providing teams with practical tools to keep sales moving and maintain day-to-day store operations. Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Inventory Management Track and manage inventory levels to maintain proper supply Kitting Group and package individual but related items as one package set Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Octopus 9 features ### All Features - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitting: Group and package individual but related items as one package set - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Shopping Cart: Checkout of online store --- Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.0 (2) Free Trial Basic $125.00 Flat Rate,Per Month Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent HB Helen B. Artist Arts and Crafts ### "Great Value for money - does everything the more expensive apps offer at a cheaper price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2023 I really love working with the app. Its so simple, easy to use and brilliantly priced for a small business. Pros The user experience is fantastic – it's incredibly easy to use, even for someone like me who isn't particularly tech-savvy. The interface is so intuitive that I was able to dive right in without any confusion or frustration. Cons No complaints. It does what it says. Simple and uncluttered Reasons for choosing Octopus Cheaper, Nicer interface Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kim B. Owner Retail ### "AVOID AT ALL COSTS - DID NOT WORK" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 8, 2020 Terrible - After waiting 4 weeks for their software developer to finish and implement the software it would not work as promised. When I told them I wanted my money back they did not respond and would not refund my money after several requests. I would advise avoiding this company. Pros IT DID NOT WORK - The software did not import products correctly into Shopify, it did not import orders correctly into my POS and it did not update quantities from my POS. Basically it did not do any of the things it was supposed to do. Cons THEY SOLD ME SOFTWARE THAT WAS NOT EVEN DEVELOPED YET AND THEN IT DID NOT WORK. After I contacted them they would not respond and would not refund my money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kyle G. Owner ### "Works well if you have multiple POS's" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 25, 2018 Pros Works well if you have multiple POS's and other sales channels. In that case, ideal piece of software. Cons Some of the features are limited and I wish were more robust. Just do your research to make sure it has what you need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.