--- title: "Pinpoint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pinpoint Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more." source_url: "https://www.capterra.com/p/174069/Pinpoint/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Pinpoint Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pinpoint ## What is Pinpoint? Pinpoint is the ATS for multi-stream hiring. One platform runs every kind of hire your team has on its plate, from high-volume to executive search. Whether you're recruiting across cities or countries, hiring desk-based and frontline workers, or running early-career hiring alongside specialist search, Pinpoint adapts to how each part of your business hires. AI and automation power your hiring, so your team can focus on people. You'll get the flexibility, control, and ease of use to run consistent, high-quality hiring across the organization, without slowing anyone down or adding hurdles for recruiters, hiring managers, or candidates. ## What is Pinpoint used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Talent Management](https://www.capterra.com/talent-management-software/) Recognitions Shortlist Overall rating Based on 92 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Applicant Tracking / 2026 - Recruiting / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Pinpoint alternatives Highest Rated [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (10,961)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.6 (1,268)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,305)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174069/Pinpoint/alternatives/) ## FAQs about Pinpoint Overview ### What problems does Pinpoint solve? Pinpoint solves fragmented, admin-heavy recruitment by centralizing job posting, applications, candidate histories, screening, interview scheduling, messaging, and onboarding in one workflow. It gives recruiters and hiring managers visibility into pipelines, bottlenecks, feedback, and hiring data while supporting consistent candidate communication, fair shortlisting, secure data handling, and reduced agency reliance. Answer based on 62 reviews Overview ### Which roles and teams benefit most from Pinpoint? Pinpoint is most used by HR leaders, talent acquisition managers, recruiters, and people operations teams managing job postings, candidate pipelines, interviews, and hiring communications. Directors, owners, and CEOs use it to oversee recruitment activity and hiring decisions, while operations and administrative staff support coordinated onboarding and workforce planning. Answer based on 92 reviews Overview ### What company size and industries is Pinpoint built for? Pinpoint is ideal for mid- to enterprise-size organizations managing multiple hiring types, while 59% of reviewers are small businesses. Reviewer adoption also includes 28% midsize and 13% enterprise organizations. Its leading industries are Financial Services at 14%, Utilities at 11%, and Telecommunications at 9%. Answer based on 92 reviews Features and Usability ### What are the key features of Pinpoint? Pinpoint includes core applicant tracking, candidate management, job posting, and interview scheduling for managing recruitment from application through hire. It also provides email templates, candidate-facing status updates, and reporting dashboards to support communication and visibility. Differentiating features include workflow automation, AI candidate matching, customizable careers pages, and job board integrations. Answer based on 62 reviews Overview ### How does Pinpoint improve the candidate hiring process? Pinpoint makes the candidate process organized, consistent, and easier for hiring teams to manage. Recruiters value branded application journeys, status updates, messaging, scheduling, pre-screening, and onboarding tools that reduce administration. Small businesses and distributed teams also cite shared candidate histories and pipelines, although mobile usability and integration options may need improvement. Answer based on 35 reviews Integrations ### Which third-party tools and platforms does Pinpoint integrate with? Pinpoint integrates with over 100 integrations, including HR and workforce platforms such as ADP Workforce Now, BambooHR, Breathe, Cezanne HR, and Bizimply. Its catalog also includes recruiting and assessment tools such as Appcast, Checkr, Canditech, and Coderbyte, supporting hiring workflows across sourcing, screening, and HR administration. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Pinpoint offer? Pinpoint provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Answer based on 5 reviews Getting Started and Support ### What customer support options does Pinpoint offer, and how do users rate the experience? Pinpoint offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe the support team as responsive, knowledgeable, and helpful during implementation and ongoing use, with issues often resolved quickly. A small number report delayed chat responses, slower improvements, or inconsistent account-manager contact. Answer based on 40 reviews Features and Usability ### How easy is Pinpoint for recruiters and hiring managers to use? Pinpoint gives recruitment teams and hiring managers an intuitive interface that needs little training. Users find candidate management, vacancy tracking, search, and core workflows clearly organized, while some global organizations need local-language support and some advanced setup tasks, reporting views, and interview scheduling can feel less straightforward. Answer based on 62 reviews ## Features AI summary Based on 7,834 Applicant Tracking reviews Capterra data shows that buyers of applicant tracking software rank the following features as their top priorities: - **Candidate Management** (**50%** of reviewers rated this feature as critical) - **Candidate Management** (**50%**) - **Candidate Tracking** (**49%**) Pinpoint supports all three of the features reviewers rate highest: **Candidate Management**, **Candidate Management**, and **Candidate Tracking**. Together, these capabilities help businesses organize applicant information, follow candidates through each hiring stage, and maintain a clear view of recruiting progress, allowing teams to make faster and more informed hiring decisions. Candidate Management 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Candidate Tracking 4.5 (20) 95.00% of 20 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates Application Management 4.6 (25) 100.00% of 25 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Job Posting 4.7 (19) 94.74% of 19 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Applicant Tracking 4.9 (22) 100.00% of 22 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Email Management 4.9 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Pinpoint 128 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Job Description: Users can generate job descriptions with generative AI. - AI Text Generation: Allows users to generate text based on a text prompt. - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Autonomous Task Execution: Completes tasks independently without constant human intervention - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Booking: Allows clients to book jobs through the desktop page or within the app. - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Evaluations: Enables users to share feedback on candidates. - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Matching: Provides advanced candidate matching or allows for the creation of an "ideal" candidate profile. - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Search: Searches for qualified candidates by integrating with career sites. - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Sourcing Metrics: Reports where applicants are finding job listings. - Candidate Tracking: Record interactions, notes, and developments with candidates - Candidate-Facing Statuses: Enables candidates to view their position in the process. - Career Page Configuration: Configures branded career page for the users website. - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Cross-system Integration: Works across multiple software systems or databases - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - DEI Assessment: Measure and assess the performance of an organization based on key DEI factors - Digital Strategy: Manages employer branding across mobile, digital, and social media. - Diversity Recruiting: Hiring process that is free from biasedness - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Template: Provides users with a pre-built library of useable email templates. - Employee Referral Management: Manage and track employee referrals for open job positions - Employer Branding: Provides tools that help optimize employer branding on career sites, job portals, and employee testimonial pages. - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Evaluation Management: Create, share, and manage the distribution of job descriptions/duties - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Small Businesses: Designed for small businesses - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Gen AI in Talent Acquisition: Provides generative AI for the creation of job descriptions, onboarding materials, or talent acquisition tasks. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Implicit Bias Elimination: Eliminating unconscious bias - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. - Internationalization & Locationalization: Allows users to use the platform in multiple languages and provides localization options - Interoperability: The ability of two or more systems to exchange information or data. - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Interviews: Schedules, manages, and hosts live or records video interviews. - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Mobile Access: Access software remotely via mobile devices - Mobility: Provides accessibility from a mobile device for learning on the go - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-step Planning: Ability to break down and plan multi-step processes - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Platform Search: Lets users search the platform for saved screen and video captures, as well as stock images. - Predictive Insights: Use artificial intelligence to provide intelligent strategy modelling and proactive risk assessment - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Database: A collection of records that can be retrieved based on specific queries - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Sourcing: Manage suppliers, the products and services they offer, and pricing. - Sourcing and Candidate Identification: Search broad candidate pool to recruit passive talent - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Task Management: Create, manage and track all task activities and progression - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Unbiased Sourcing: Hide and/or anonymize candidate information commonly associated with bias. - User Permissions: Gives administrators the power to restrict views, functionality, access, and abilities by role. - Visualization: Graphical representation of data or processes - Workflow Building: Enables the building of custom recruiting workflows. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (92) 4.5 Based on 92 reviews ## Pricing Value for money 4.7 (81) Value for money 4.7 (81) 4.7 Based on 81 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Docusign](https://www.capterra.com/p/121506/Docusign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (84) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (84) 4.7 Based on 84 reviews ## User reviews Overall rating 4.7 Based on 92 reviews Filter by rating Counts reflect reviews available in this feed. 5(70) 4(17) 3(4) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Sam W. Director of Organizational Development Used the software for: 3-5 years ### "One Of The Best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2026 Pinpoint is the best applicant tracking system I have used during my career. From the initial sales process through implementation, support, and day-to-day use, the experience has been consistently positive. The platform is intuitive, flexible, and designed with recruiters and hiring teams in mind. What stands out most is Pinpoint’s commitment to continuous improvement. The team actively listens to customer feedback and regularly introduces enhancements that make the product better over time. I would highly recommend it to organizations looking for a modern, effective ATS solution. Pros I’ve been very pleased with both the support team and the overall platform. Pinpoint continues to roll out meaningful updates and improvements that enhance the user experience. The system is highly customizable, allowing us to create hiring workflows that fit our recruiting needs. One of the features I value most is how easy it is to review candidate profiles, schedule interviews, and communicate with applicants. With just a few clicks, I can send interview requests to multiple candidates, which saves time and helps keep the hiring process moving efficiently. Cons While I’ve had a very positive experience with Pinpoint overall, there are still opportunities for improvement. It can sometimes be difficult to quickly identify top candidates or previously interviewed candidates once a position has been closed and applicants have been moved through the workflow. Job clean-up and candidate dispositioning can also become time-consuming, especially when managing roles that attract a large number of applicants. Additional tools for candidate organization and post-closing administration would make an already strong platform even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Racheal D. Talent Acquisition Specialist Used the software for: 1-3 years ### "Fantastic ATS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2026 Constantly improving and adding useful features and the support from AMs and the chat function are next level. Makes my job sooo much easier and efficient. Pros Pinpoint is a great system to use. Everything in one place, innovative and informative. I love the product spotlights and the search function - so user friendly. The chat support is amazing as is our account manager. Cons I don't like how you can't see who scheduled interviews are with on the calendar invite until you go into it and click on the link. I'll like interviews and scheduling to be more integrated with Teams so I can use the transcript tool and schedule interview through Teams but that's an internal preference. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Manager, Global Talent Acquisition Used the software for: 3-5 years ### "Pinpoint Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 11, 2026 My overall experience with Pinpoint has been quite positive thus far. It is a great product, and they have a strong Customer Success team to ensure we have real-time solutions to our questions. They regularly come out with product updates which enhance the system. Pros Pinpoint has an amazing UI, the Customer Support team is top notch, and the price point makes it one of the best value for money ATS platforms out there. Cons Because we are a large global company, there have been times where our requirements across the globe have been a constraint while using the system. Internal users not being able to use the system in their local language is one example of this (we have HR representatives on almost every continent and as such, there is a lot of language diversity). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Global HR Reporting Specialist Used the software for: 1-3 years ### "Pinpoint Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 1, 2026 Overall, i'm really happy with this product and would recommend this to anyone asking. I think it has made a great impact to the business Pros The ease of accessibility, the ability to report on data from a single source, and the overall user experience. Cons From time to time reporting hasn't worked but that's due to the increase of candidates we have and file sizes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Resourcing Manager Used the software for: 1-3 years ### "Excellent user experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 21, 2026 Excellent! We’re very pleased with the product and the support that we received during the implementation. Pros Pinpoint is extremely user friendly, both for candidates and the hiring teams. It’s really easy to review and compare candidates as you move them through the hiring process. Cons It can be difficult to identify candidates that have been declined and emailed against those that haven’t when moved in to the ‘rejected’ stage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Charlotte T. Senior Enterpsie Systems Analyst Used the software for: 1-3 years ### "Efficient Campaign Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 My overall experience with Pinpoint has been very positive. The platform is user-friendly and intuitive, making it easy to create, manage, and monitor campaigns. I particularly appreciated the ability to segment audiences effectively and access real-time performance insights, which helped improve targeting and decision-making. While there is always room for enhancing certain advanced features, Pinpoint has been reliable and efficient in supporting day-to-day marketing activities. Pros I liked Pinpoint’s ease of use and intuitive interface the most. It allowed me to quickly create and manage campaigns without needing extensive training. The platform’s targeting capabilities and data insights were also very helpful in reaching the right audience and optimising performance. Cons A limitation is that full DocuSign integration requires the onboarding module, which can add complexity and dependency on additional setup and cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Talent Partner Used the software for: 1-3 years ### "Pinpoint: An Evolving ATS for Modern Hiring Practices." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 The overall experience with Pinpoint has been really positive. The transition was smooth, well-organised and completed at pace. Implementation was handled clearly and efficiently, and the ongoing support, both from our account manager, \[sensitive content hidden\], and the wider support team, has been consistently helpful. It’s a great product, supported by a knowledgeable and approachable team. Pros Easy and intuitive to use for recruitment teams, hiring managers and candidates alike. The interface is clear and flexible, allowing you to tailor it to your needs. It’s backed by a strong product roadmap with exciting updates ahead, and supported by excellent sales and aftercare teams. Pinpoint feels purpose-built for in-house recruitment, helping teams manage workloads efficiently. It sits at a mid-market price point but offers the functionality of a high-end ATS, making it great value for money. Cons Very little I dislike about the product. If I had to pick something, I’d like the ability to preview more of the email content before sending, and to include a default company signature. These are very minor points and largely down to personal preference; overall, it’s an excellent ATS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jed S. Talent Acquisition Manager Used the software for: 3-5 years ### "Pinpoint can be a game-changer for any TA team, large or small" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 Our overall experience with Pinpoint has been amazing. It has fundamentally changed the way we approach recruitment - moving us from a more reactive, admin-heavy process to a structured, data-led and candidate-focused function. The implementation was smooth, and the support from the Pinpoint team has been excellent throughout. They are responsive, collaborative, and clearly understand the challenges in modern talent acquisition. Since introducing Pinpoint, we’ve improved candidate engagement, increased hiring manager buy-in, using the pre-onboarding portal our sign-to-start ration has been 100% over the past 3yrs! We have gained much better visibility over our recruitment activity. It's enabled us to scale our hiring in a much more controlled, data-backed and efficient way. Hiring managers LOVE how easy it is to use, it literally takes 5 minutes to show new hiring managers the strongest way to use it and the available queuing CV's and using AI fields. Pros Pinpoint has genuinely transformed how we run recruitment. The platform is incredibly intuitive, which made adoption across hiring managers seamless, and it’s allowed us to streamline our entire recruitment process, and beyond! The candidate experience is a standout - the application journey is clean and user-friendly, and the communication tools (email templates, status updates, interview scheduling) have significantly improved engagement and responsiveness. We’ve seen a noticeable reduction in time-to-hire and a much more organised pipeline as a result. From an internal perspective, the visibility and reporting are excellent. Being able to track progress, identify bottlenecks, and make data-driven decisions has elevated recruitment from an admin function to something much more strategic. The automation features also save us a huge amount of manual effort, which in itself has reduced our time-to-hire. Cons There are very few real drawbacks. As with any system, it's important that you set the ATS up properly to get the best from it - it can seem quite a learning curve when you start exploring the more advanced features (particularly around reporting and automation), but Pinpoint Customer Service Chat is literally on hand to help whenever you need - but once set up, it becomes incredibly powerful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Talent Acquisition Manager Used the software for: 1-3 years ### "If you are not already using Pinpoint, you should be!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 5 stars! Account Managers, Implementation Managers, Support function are all fantastic, and so quick! Pros From the moment I reached out for a demo of Pinpoint to the implementation and continuous account support, the service really has been second to none. The system ticked all the boxes we wanted in an ATS system, onboarding portal, user friendly and the ability to amend your own templates, excellent reporting capabilities and dashboards making data easy to understand, security conscious, a talent pipeline and a streamlined recruitment process. The system is excellent value for money as I honestly do not believe there is a better system out there for us. Cons Nothing, the system is exactly what we wanted and got. If I had to be picky, It would be nice to have a chat function on our careers site where candidates can ask live questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Enterprise Systems Used the software for: 1-3 years ### "Pinpoint Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2026 really like the interface and useability, everything is clearly laid out and easy to access for end users and admins alike Pros Easy to use and setup, streamlined user experience, good AI features. Vacancies are easy to find and check on progress. Cons The link to docusign can be over complicated to complete, multi tenant platforms can be difficult to sort out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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